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Segment Information (Tables)
 6 Months Ended
Jun. 30, 2020
Segment Reporting [Abstract]  
Summary of Operations by Business Segment
A summary of the company’s operations by business segment for the three and six month periods ended June 30, 2020 and 2019 is presented below:
 
 
Total
 
Corporate
 
Services
 
Technology
Three Months Ended June 30, 2020
 
 
 
 
 
 
 
 
Customer revenue
 
$
438.8

 
$
—

 
$
396.0

 
$
42.8

Intersegment
 
—

 
(2.4
)
 
—

 
2.4

Total revenue
 
$
438.8

 
$
(2.4
)
 
$
396.0

 
$
45.2

Operating income (loss)
 
$
(8.5
)
 
$
(7.9
)
 
$
(1.6
)
 
$
1.0

 
 
 
 
 
 
 
 
 
Three Months Ended June 30, 2019
 
 
 
 
 
 
 
 
Customer revenue
 
$
569.4

 
$
—

 
$
481.0

 
$
88.4

Intersegment
 
—

 
(2.1
)
 
—

 
2.1

Total revenue
 
$
569.4

 
$
(2.1
)
 
$
481.0

 
$
90.5

Operating income (loss)
 
$
53.0

 
$
(7.3
)
 
$
9.0

 
$
51.3

 
 
 
 
 
 
 
 
 
Six Months Ended June 30, 2020
 
 
 
 
 
 
 
 
Customer revenue
 
$
954.2

 
$
—

 
$
821.9

 
$
132.3

Intersegment
 
—

 
(4.9
)
 
—

 
4.9

Total revenue
 
$
954.2

 
$
(4.9
)
 
$
821.9

 
$
137.2

Operating income (loss)
 
$
11.6

 
$
(16.0
)
 
$
(15.6
)
 
$
43.2

 
 
 
 
 
 
 
 
 
Six Months Ended June 30, 2019
 
 
 
 
 
 
 
 
Customer revenue
 
$
1,123.9

 
$
—

 
$
955.0

 
$
168.9

Intersegment
 
—

 
(4.5
)
 
—

 
4.5

Total revenue
 
$
1,123.9

 
$
(4.5
)
 
$
955.0

 
$
173.4

Operating income (loss)
 
$
78.2

 
$
(9.0
)
 
$
7.6

 
$
79.6
Reconciliation of Segment Operating Income (Loss) to Consolidated Income (Loss) From Continuing Operations Before Income Taxes
Presented below is a reconciliation of total business segment operating income (loss) to consolidated income (loss) from continuing operations before income taxes:
 
 
Three Months Ended
June 30,
 
Six Months Ended
June 30,
 
 
2020
 
2019
 
2020
 
2019
Total segment operating income (loss)
 
$
(0.6
)
 
$
60.3

 
$
27.6

 
$
87.2

Interest expense
 
(4.6
)
 
(16.2
)
 
(18.5
)
 
(31.7
)
Other expense, net
 
(53.7
)
 
(28.9
)
 
(101.8
)
 
(59.3
)
Cost-reduction charges
 
(8.5
)
 
(2.6
)
 
(17.0
)
 
(5.2
)
Corporate and eliminations
 
0.6

 
(4.7
)
 
1.0

 
(3.8
)
Total income (loss) from continuing operations before income taxes
 
$
(66.8
)
 
$
7.9

 
$
(108.7
)
 
$
(12.8
)
Customer Revenue by Classes of Similar Products or Services
Customer revenue by classes of similar products or services, by segment, is presented below:
 
 
Three Months Ended
June 30,
 
Six Months Ended
June 30,
 
 
2020
 
2019
 
2020
 
2019
Services
 
 
 
 
 
 
 
 
Cloud & infrastructure services
 
$
275.7

 
$
320.5

 
$
570.9

 
$
642.2

Application services
 
82.4

 
95.1

 
167.5

 
185.6

Business process outsourcing services
 
37.9

 
65.4

 
83.5

 
127.2

 
 
396.0

 
481.0

 
821.9

 
955.0

Technology
 
42.8

 
88.4

 
132.3

 
168.9

Total
 
$
438.8

 
$
569.4

 
$
954.2

 
$
1,123.9
Revenue by Geographic Segment
Geographic information about the company’s revenue, which is principally based on location of the selling organization, is presented below:
 
 
Three Months Ended
June 30,
 
Six Months Ended
June 30,
 
 
2020
 
2019
 
2020
 
2019
United States
 
$
174.8

 
$
208.6

 
$
390.4

 
$
399.9

United Kingdom
 
53.8

 
104.3

 
118.3

 
199.6

Other foreign
 
210.2

 
256.5

 
445.5

 
524.4

Total
 
$
438.8

 
$
569.4

 
$
954.2

 
$
1,123.9