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Segment Information (Tables)
9 Months Ended
Sep. 30, 2019
Segment Reporting [Abstract]  
Summary of Operations by Business Segment
A summary of the company’s operations by business segment for the three and nine month periods ended September 30, 2019 and 2018 is presented below:
 
 
Total
 
Corporate
 
Services
 
Technology
Three Months Ended September 30, 2019
 
 
 
 
 
 
 
 
Customer revenue
 
$
757.6

 
$

 
$
654.1

 
$
103.5

Intersegment
 

 
(2.3
)
 

 
2.3

Total revenue
 
$
757.6

 
$
(2.3
)
 
$
654.1

 
$
105.8

Operating income (loss)
 
$
70.9

 
$
(0.1
)
 
$
36.1

 
$
34.9

 
 
 
 
 
 
 
 
 
Three Months Ended September 30, 2018
 
 
 
 
 
 
 
 
Customer revenue
 
$
688.3

 
$

 
$
605.6

 
$
82.7

Intersegment
 

 
(4.3
)
 

 
4.3

Total revenue
 
$
688.3

 
$
(4.3
)
 
$
605.6

 
$
87.0

Operating income
 
$
55.8

 
$
2.7

 
$
18.6

 
$
34.5

 
 
 
 
 
 
 
 
 
Nine Months Ended September 30, 2019
 
 
 
 
 
 
 
 
Customer revenue
 
$
2,207.2

 
$

 
$
1,919.6

 
$
287.6

Intersegment
 

 
(6.8
)
 

 
6.8

Total revenue
 
$
2,207.2

 
$
(6.8
)
 
$
1,919.6

 
$
294.4

Operating income (loss)
 
$
200.8

 
$
(9.1
)
 
$
90.5

 
$
119.4

 
 
 
 
 
 
 
 
 
Nine Months Ended September 30, 2018
 
 
 
 
 
 
 
 
Customer revenue
 
$
2,064.1

 
$

 
$
1,760.8

 
$
303.3

Intersegment
 

 
(18.3
)
 

 
18.3

Total revenue
 
$
2,064.1

 
$
(18.3
)
 
$
1,760.8

 
$
321.6

Operating income
 
$
211.6

 
$
2.6

 
$
54.3

 
$
154.7


Reconciliation of Segment Operating Income to Consolidated Income (Loss) Before Income Taxes
Presented below is a reconciliation of total business segment operating income to consolidated income before income taxes:
 
 
Three Months Ended
September 30,
 
Nine Months Ended
September 30,
 
 
2019
 
2018
 
2019
 
2018
Total segment operating income
 
$
71.0

 
$
53.1

 
$
209.9

 
$
209.0

Interest expense
 
(15.2
)
 
(15.9
)
 
(46.9
)
 
(48.2
)
Other income (expense), net
 
(49.2
)
 
(17.7
)
 
(108.5
)
 
(58.3
)
Cost-reduction (charges) benefit
 
(0.2
)
 
0.9

 
(5.4
)
 
3.1

Corporate and eliminations
 
0.1

 
1.8

 
(3.7
)
 
(0.5
)
Total income before income taxes
 
$
6.5

 
$
22.2

 
$
45.4

 
$
105.1


Customer Revenue by Classes of Similar Products or Services
Customer revenue by classes of similar products or services, by segment, is presented below:
 
 
Three Months Ended
September 30,
 
Nine Months Ended
September 30,
 
 
2019
 
2018
 
2019
 
2018
Services
 
 
 
 
 
 
 
 
Cloud & infrastructure services
 
$
405.9

 
$
348.3

 
$
1,158.4

 
$
1,000.2

Application services
 
188.3

 
191.2

 
574.1

 
578.1

Business process outsourcing services
 
59.9

 
66.1

 
187.1

 
182.5

 
 
654.1

 
605.6

 
1,919.6

 
1,760.8

Technology
 
103.5

 
82.7

 
287.6

 
303.3

Total
 
$
757.6

 
$
688.3

 
$
2,207.2

 
$
2,064.1


Revenue by Geographic Segment
Geographic information about the company’s revenue, which is principally based on location of the selling organization, is presented below:
 
 
Three Months Ended
September 30,
 
Nine Months Ended
September 30,
 
 
2019
 
2018
 
2019
 
2018
United States
 
$
418.9

 
$
313.2

 
$
1,144.5

 
$
905.0

United Kingdom
 
72.4

 
82.0

 
272.0

 
277.7

Other foreign
 
266.3

 
293.1

 
790.7

 
881.4

Total
 
$
757.6

 
$
688.3

 
$
2,207.2

 
$
2,064.1