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Goodwill (Details) - USD ($)
12 Months Ended
Dec. 31, 2018
Dec. 31, 2017
Dec. 31, 2016
Goodwill and Intangible Assets Disclosure [Abstract]      
Goodwill impairment $ 0    
Goodwill [Line Items]      
Goodwill 177,800,000 $ 180,800,000 $ 178,600,000
Services      
Goodwill [Line Items]      
Goodwill 69,100,000 $ 72,100,000 $ 69,900,000
BPO services | Services      
Goodwill [Line Items]      
Goodwill $ 10,400,000