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NEWS ANNOUNCEMENT                                        FOR IMMEDIATE RELEASE

CONTACT:
Christopher Zigmont
Executive Vice President and CFO
(603) 898-0800 x218
investors@glowpoint.com


           GLOWPOINT TO ENTER ARBITRATION WITH GORES TECHNOLOGY GROUP
           PricewaterhouseCoopers LLP Engaged to Determine Net Assets

HILLSIDE, N.J., JUNE 24, 2004 - GLOWPOINT, INC., (NASDAQ:GLOW) the nation's
first and leading carrier-grade, IP-based video communications service provider,
today announced that it will enter into an arbitration proceeding with Gores
Technology Group in connection with the sale of the Company's Video Solutions
(VS) business to Gores in September 2003. The Asset Purchase Agreement for the
transaction provided that if the parties were unable to agree on the
determination of the net assets of the VS business as of June 30, 2003, the
matter would be submitted to an independent firm of certified public accountants
to make the determination. PricewaterhouseCoopers LLP will conduct the
arbitration.

"GlowPoint is confident in the integrity of its determination of net assets,"
said David Trachtenberg, CEO, GlowPoint. "And we believe that through our
accounting for the sale of the VS business as we have discussed on prior
investor calls and disclosed in our public filings, we have recognized
appropriate reserves." The Company expects to have the arbitration resolution
within 3-6 months. A report on Form 8-K will be filed with the Securities and
Exchange Commission.

ABOUT GLOWPOINT
Glowpoint, Inc. (NASDAQ: GLOW) is the nation's first and leading carrier-grade,
IP-based video communications service provider. GlowPoint is a member of the
Cisco Powered Network Program, and operates a video communications service
featuring broadcast quality images with telephone-like reliability, features and
ease-of-use. The GlowPoint network spans three continents and carries over 8,000
video calls per month through the United States, Canada, Europe and Asia. Since
the network was launched in 2000, GlowPoint has carried over 17.4 million video
conferencing minutes in video calls. GlowPoint is headquartered in Hillside, New
Jersey. To learn more about GlowPoint, visit us at www.glowpoint.com.

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The statements contained herein, other than historical information, are or may
be deemed to be forward-looking statements and involve factors, risks and
uncertainties that may cause actual results in future periods to differ
materially from such statements. These factors, risks and uncertainties include
market acceptance and availability of new video communication services; the
nonexclusive and terminable-at-will nature of sales agent agreements; rapid
technological change affecting demand for the Company's services; competition
from other video communications service providers; and the availability of
sufficient financial resources to enable the Company to expand its operations,
as well as other risks detailed from time to time in the Company's filings with
the Securities and Exchange Commission.

"GlowPoint is a registered trademark of Glowpoint, Inc. in the United States and
certain foreign countries. All other marks are trademarks or service marks of
their respective owners."

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