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Liquidity, Basis of Presentation and Summary of Significant Accounting Policies (Details) (USD $)
In Thousands, unless otherwise specified
12 Months Ended 12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Dec. 31, 2013
Software and Software Development Costs [Member]
Dec. 31, 2012
Software and Software Development Costs [Member]
Dec. 31, 2013
Revenues [Member]
Dec. 31, 2012
Revenues [Member]
Dec. 31, 2013
Network and Infrastructure Costs [Member]
Dec. 31, 2012
Network and Infrastructure Costs [Member]
Dec. 31, 2013
Minimum [Member]
Dec. 31, 2013
Minimum [Member]
Software and Software Development Costs [Member]
Dec. 31, 2013
Minimum [Member]
Up-front Payment Arrangement [Member]
Dec. 31, 2013
Maximum [Member]
Dec. 31, 2013
Maximum [Member]
Software and Software Development Costs [Member]
Dec. 31, 2013
Maximum [Member]
Up-front Payment Arrangement [Member]
Jan. 31, 2014
Subsequent Event [Member]
Oct. 17, 2013
Revolving Credit Facility [Member]
Oct. 17, 2013
Main Street Capital Corporation [Member]
Revolving Credit Facility [Member]
Dec. 31, 2013
Main Street Capital Corporation [Member]
Senior Secured Loan [Member]
Revolving Loan Facility [Member]
Oct. 17, 2013
Main Street Capital Corporation [Member]
Senior Secured Loan [Member]
Revolving Loan Facility [Member]
Dec. 31, 2013
Main Street Capital Corporation [Member]
Senior Secured Loan [Member]
Term Loan Facility [Member]
Oct. 17, 2013
Main Street Capital Corporation [Member]
Senior Secured Loan [Member]
Term Loan Facility [Member]
Finite-Lived Intangible Assets [Line Items]                                            
Cash $ 2,294 $ 2,218 $ 1,818                                      
Positive working capital 836                                          
Restricted cash 242                             185            
Net income (loss) (4,211) 1,051                                        
Negative cash flow from operations 2,300 821                                        
Loan agreement, face value                                       2,000   11,000
Term loan, outstanding 11,185 11,028                                     9,000  
Revolving loan facility, outstanding                                     300      
Term loan, unused borrowing capacity                                         1,700  
Revolving loan facility, unused borrowing capacity                                     2,000      
Ownership percentage in subsidiary 100.00%                                          
Accumulated deficit 167,859 163,648                                        
Revolving loan facility, maximum borrowing capacity                                   2,000        
Stated interest rate percentage                                 8.00%          
Allowance for doubtful accounts 221 151                                        
Deferred revenue, estimated recognition period                       12 months     24 months              
Excise and sales taxes           1,339 1,495 1,283 1,454                          
Loss on impairment/disposal of assets 615                                          
Estimated useful life                   3 years 3 years   5 years 4 years                
Capitalized computer software, additions       317 422                                  
Capitalized computer software, amortization       (506) (555)                                  
Impairment loss on certain costs previously capitalized         65                                  
Loss on impairment/disposal of assets $ 680 $ 17