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Basis of Presentation and Liquidity (Details) (USD $)
3 Months Ended 6 Months Ended
Jun. 30, 2013
city
country
Jun. 30, 2012
Jun. 30, 2013
segment
room
enterprise
city
country
Jun. 30, 2012
Dec. 31, 2012
Dec. 31, 2011
Organization, Presentation and Liquidity [Line Items]            
Number of different enterprises to which company delivers service (more than)     1,000      
Number of countries in which company operates (more than) 96   96      
Number of video conference rooms (more than)     4,000      
Number of cities in which company operates 1,300   1,300      
Number of operating segments     1      
Cash $ 2,804,000 $ 1,689,000 $ 2,804,000 $ 1,689,000 $ 2,218,000 $ 1,818,000
Working capital 651,000   651,000      
Restricted cash 457,000   457,000      
Net loss (150,000) 248,000 (2,135,000) 420,000    
Net cash provided by operating activities     1,354,000 297,000    
Current portion of long-term debt 1,317,000   1,317,000   1,397,000  
Interest payable, current 1,091,000   1,091,000      
Preferred stock dividend accrual (quarterly)     105,000      
Balance Required to Pay Dividends [Member]
           
Organization, Presentation and Liquidity [Line Items]            
Cash 4,176,000   4,176,000      
Revolving Credit Facility [Member] | Comerica Bank [Member]
           
Organization, Presentation and Liquidity [Line Items]            
Revolving loan facility, unused borrowing capacity 1,000,000   1,000,000      
Revolving Credit Facility [Member] | Comerica Revolver [Member] | Comerica Bank [Member]
           
Organization, Presentation and Liquidity [Line Items]            
Loans payable 500,000   500,000   780,000  
Debt [Member] | Comerica Revolver [Member] | Comerica Bank [Member]
           
Organization, Presentation and Liquidity [Line Items]            
Loans payable $ 817,000   $ 817,000