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Stock Options (Tables)
9 Months Ended
Sep. 30, 2012
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]  
Weighted average grant date fair value of options
The weighted average fair value of each option granted is estimated on the date of grant using the Black-Scholes option valuation model with the following weighted average assumptions during the nine and three months ended September 30, 2012 and 2011:
 
Nine Months Ended
September 30,
 
Three Months Ended
September 30,
 
2012
 
2011
 
2012
 
2011
Risk free interest rate
0.9%
 
2.0%
 
0.6%
 
1.5%
Expected option lives
5 years
 
5 years
 
5 years
 
5 years
Expected volatility
111.0%
 
117.3%
 
107.8%
 
116.1%
Estimated forfeiture rate
10%
 
10%
 
10%
 
10%
Expected dividend yields
 
 
 
Weighted average grant date fair value of options
$2.30
 
$1.84
 
$1.51
 
$1.67
summary of options granted, exercised, expired and forfeited under our plans and options outstanding
A summary of options granted, exercised, expired and forfeited under our plans and options outstanding as of, and changes made during, the nine months ended September 30, 2012 (in thousands):
 
Outstanding
 
Exercisable
 
Number of Options
 
Weighted
Average
Exercise
Price
 
Number of Options
 
Weighted
Average
Exercise
Price
Options outstanding, January 1, 2012
750
 
$
2.90

 
570
 
$
3.12

Granted
1,210

 
3.20

 
 
 
 
Exercised
(5
)
 
1.70

 
 
 
 
Expired
(11
)
 
7.61

 
 
 
 
Forfeited
(180
)
 
3.03

 
 
 
 
Options outstanding, September 30, 2012
1,764

 
$
3.07

 
608
 
$
2.92

Stock Options [Member]
 
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]  
Stock option compensation expense is allocated
Stock option compensation expense is allocated as follows for the nine and three months ended September 30, 2012 and 2011 (in thousands):
 
Nine Months Ended September 30,
 
Three Months Ended September 30,
 
2012
 
2011
 
2012
 
2011
Global managed services
$
8

 
$
35

 
$
2

 
$
(3
)
Sales and marketing
4

 
8

 

 
(2
)
General and administrative
143

 
16

 
63

 

 
$
155

 
$
59

 
$
65

 
$
(5
)