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SEGMENT INFORMATION:
9 Months Ended
Dec. 31, 2011
SEGMENT INFORMATION:  
SEGMENT INFORMATION:

9.             SEGMENT INFORMATION:

 

The Company reports segment information consistent with the way management internally disaggregates its operations to assess performance and to allocate resources.  We regularly review our segments and the approach used by management to evaluate performance and allocate resources.  During the current quarter ending December 31, 2011, the Company realigned its business segments to better reflect the way management assesses the business.  The Company’s new business segments consist of Marketing and Data Services, IT Infrastructure Management, and Other Services.  The Marketing and Data Services segment includes the Company’s global lines of business for Customer Data Integration (CDI), Consumer Insight Solutions, Marketing Management Services, and Consulting and Agency Services.  The IT Infrastructure Management segment develops and delivers IT outsourcing and transformational solutions.  The Other Services segment includes the e-mail fulfillment business, the US risk business, and the UK fulfillment business.

 

Our chief operating decision maker uses the revenues and earnings of the three operating segments, among other factors, for performance evaluation and resource allocation.  The Company evaluates performance of the segments based on segment operating income.  The Company’s calculation of segment operating income does not include inter-company transactions and allocates all corporate expenses, excluding those reported as impairments or gains, losses and other items.  Because segment operating income excludes certain impairments and gains, losses and other items this measure is considered a non-GAAP financial measure, which is not a financial measure calculated in accordance with generally accepted accounting principles.  Management believes segment operating income is a helpful measure in evaluating performance of the business segments.  While management considers segment operating income to be a helpful measure of comparative operating performance, this measure should be considered in addition to, but not as a substitute for, measures of financial performance prepared in accordance with GAAP presented elsewhere in the financial statements.  In addition, the Company’s calculation of segment operating income may be different from measures used by other companies and therefore comparability may be affected.

 

The following tables present information by business segment (dollars in thousands):

 

 

 

For the quarter ended

December 31

 

For the nine months ended

December 31

 

 

 

2011

 

2010

 

2011

 

2010

 

Revenue:

 

 

 

 

 

 

 

 

 

Marketing and data services

 

$

187,822

 

$

188,663

 

$

568,824

 

$

543,200

 

IT Infrastructure management

 

77,173

 

78,994

 

223,935

 

227,881

 

Other services

 

15,898

 

20,248

 

50,610

 

55,448

 

Total revenue

 

$

280,893

 

$

287,905

 

$

843,369

 

$

826,529

 

 

 

 

 

 

 

 

 

 

 

Income (loss) from operations:

 

 

 

 

 

 

 

 

 

Marketing and data services

 

$

21,819

 

$

21,361

 

$

66,418

 

$

58,085

 

IT Infrastructure management

 

9,795

 

8,588

 

19,133

 

18,973

 

Other services

 

(964

)

253

 

(4,437

)

(1,199

)

Corporate

 

(15,132

)

3,640

 

(17,841

)

3,619

 

Income from operations

 

$

15,518

 

$

33,842

 

$

63,273

 

$

79,478