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Fair Value (Financial Assets and Liabilities, Excluding AARP, Measured at Fair Value on a Recurring Basis) (Details) (USD $)
In Millions, unless otherwise specified
Dec. 31, 2013
Dec. 31, 2012
Cash and cash equivalents $ 7,276 $ 8,406
Available-for-sale Securities, Debt Securities 19,427  
Available-for-sale Securities, Equity Securities 1,572 677
Interest rate swap assets   14
Total assets at fair value 28,275 28,323
Percentage of total assets at fair value 100.00% 100.00%
Interest rate and currency swap liabilities   14
Interest rate swap liabilities 163  
Debt Securities [Member]
   
Available-for-sale Securities, Debt Securities 19,427 19,226
U.S. Government and Agency Obligations [Member]
   
Available-for-sale Securities, Debt Securities 2,195 2,538
State and Municipal Obligations [Member]
   
Available-for-sale Securities, Debt Securities 6,977 6,667
Corporate Obligations [Member]
   
Available-for-sale Securities, Debt Securities 7,335 7,209
U.S. Agency Mortgage-Backed Securities [Member]
   
Available-for-sale Securities, Debt Securities 2,218 2,238
Non-U.S. Agency Mortgage-Backed Securities [Member]
   
Available-for-sale Securities, Debt Securities 702 574
Quoted Prices in Active Markets (Level 1) [Member]
   
Cash and cash equivalents 7,005 7,615
Available-for-sale Securities, Equity Securities 1,291 450
Interest rate swap assets   0
Total assets at fair value 10,071 9,830
Percentage of total assets at fair value 36.00% 35.00%
Interest rate and currency swap liabilities   0
Interest rate swap liabilities 0  
Quoted Prices in Active Markets (Level 1) [Member] | Debt Securities [Member]
   
Available-for-sale Securities, Debt Securities 1,775 1,765
Quoted Prices in Active Markets (Level 1) [Member] | U.S. Government and Agency Obligations [Member]
   
Available-for-sale Securities, Debt Securities 1,750 1,752
Quoted Prices in Active Markets (Level 1) [Member] | State and Municipal Obligations [Member]
   
Available-for-sale Securities, Debt Securities 0 0
Quoted Prices in Active Markets (Level 1) [Member] | Corporate Obligations [Member]
   
Available-for-sale Securities, Debt Securities 25 13
Quoted Prices in Active Markets (Level 1) [Member] | U.S. Agency Mortgage-Backed Securities [Member]
   
Available-for-sale Securities, Debt Securities 0 0
Quoted Prices in Active Markets (Level 1) [Member] | Non-U.S. Agency Mortgage-Backed Securities [Member]
   
Available-for-sale Securities, Debt Securities 0 0
Other Observable Inputs (Level 2) [Member]
   
Cash and cash equivalents 271 791
Available-for-sale Securities, Equity Securities 12 3
Interest rate swap assets   14
Total assets at fair value 17,893 18,252
Percentage of total assets at fair value 63.00% 64.00%
Interest rate and currency swap liabilities   14
Interest rate swap liabilities 163  
Other Observable Inputs (Level 2) [Member] | Debt Securities [Member]
   
Available-for-sale Securities, Debt Securities 17,610 17,444
Other Observable Inputs (Level 2) [Member] | U.S. Government and Agency Obligations [Member]
   
Available-for-sale Securities, Debt Securities 445 786
Other Observable Inputs (Level 2) [Member] | State and Municipal Obligations [Member]
   
Available-for-sale Securities, Debt Securities 6,977 6,667
Other Observable Inputs (Level 2) [Member] | Corporate Obligations [Member]
   
Available-for-sale Securities, Debt Securities 7,274 7,185
Other Observable Inputs (Level 2) [Member] | U.S. Agency Mortgage-Backed Securities [Member]
   
Available-for-sale Securities, Debt Securities 2,218 2,238
Other Observable Inputs (Level 2) [Member] | Non-U.S. Agency Mortgage-Backed Securities [Member]
   
Available-for-sale Securities, Debt Securities 696 568
Unobservable Inputs (Level 3) [Member]
   
Cash and cash equivalents 0 0
Available-for-sale Securities, Equity Securities 269 224
Interest rate swap assets   0
Total assets at fair value 311 241
Percentage of total assets at fair value 1.00% 1.00%
Interest rate and currency swap liabilities   0
Interest rate swap liabilities 0  
Unobservable Inputs (Level 3) [Member] | Debt Securities [Member]
   
Available-for-sale Securities, Debt Securities 42 17
Unobservable Inputs (Level 3) [Member] | U.S. Government and Agency Obligations [Member]
   
Available-for-sale Securities, Debt Securities 0 0
Unobservable Inputs (Level 3) [Member] | State and Municipal Obligations [Member]
   
Available-for-sale Securities, Debt Securities 0 0
Unobservable Inputs (Level 3) [Member] | Corporate Obligations [Member]
   
Available-for-sale Securities, Debt Securities 36 11
Unobservable Inputs (Level 3) [Member] | U.S. Agency Mortgage-Backed Securities [Member]
   
Available-for-sale Securities, Debt Securities 0 0
Unobservable Inputs (Level 3) [Member] | Non-U.S. Agency Mortgage-Backed Securities [Member]
   
Available-for-sale Securities, Debt Securities $ 6 $ 6