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Fair Value (Financial Assets and Liabilities, Excluding AARP, Measured at Fair Value on a Recurring Basis) (Details) (Fair Value, Measurements, Recurring [Member], USD $)
In Millions, unless otherwise specified
Mar. 31, 2013
Dec. 31, 2012
Cash and cash equivalents $ 10,038 $ 8,406
Interest Rate Derivative Assets, at Fair Value 21 14
Total assets at fair value 30,249 28,323
Percentage of total assets at fair value 100.00% 100.00%
Derivative Financial Instruments, Liabilities, Fair Value Disclosure 11 14
Debt Securities [Member]
   
Available-for-sale Securities 19,464 19,226
U.S. Government and Agency Obligations [Member]
   
Available-for-sale Securities 2,471 2,538
State and Municipal Obligations [Member]
   
Available-for-sale Securities 6,687 6,667
Corporate Obligations [Member]
   
Available-for-sale Securities 7,573 7,209
U.S. Agency Mortgage-Backed Securities [Member]
   
Available-for-sale Securities 2,074 2,238
Non-U.S. Agency Mortgage-Backed Securities [Member]
   
Available-for-sale Securities 659 574
Equity Securities [Member]
   
Available-for-sale Securities 726 677
Quoted Prices in Active Markets (Level 1) [Member]
   
Cash and cash equivalents 9,301 7,615
Interest Rate Derivative Assets, at Fair Value 0 0
Total assets at fair value 11,529 9,830
Percentage of total assets at fair value 38.00% 35.00%
Derivative Financial Instruments, Liabilities, Fair Value Disclosure 0 0
Quoted Prices in Active Markets (Level 1) [Member] | Debt Securities [Member]
   
Available-for-sale Securities 1,755 1,765
Quoted Prices in Active Markets (Level 1) [Member] | U.S. Government and Agency Obligations [Member]
   
Available-for-sale Securities 1,748 1,752
Quoted Prices in Active Markets (Level 1) [Member] | State and Municipal Obligations [Member]
   
Available-for-sale Securities 0 0
Quoted Prices in Active Markets (Level 1) [Member] | Corporate Obligations [Member]
   
Available-for-sale Securities 7 13
Quoted Prices in Active Markets (Level 1) [Member] | U.S. Agency Mortgage-Backed Securities [Member]
   
Available-for-sale Securities 0 0
Quoted Prices in Active Markets (Level 1) [Member] | Non-U.S. Agency Mortgage-Backed Securities [Member]
   
Available-for-sale Securities 0 0
Quoted Prices in Active Markets (Level 1) [Member] | Equity Securities [Member]
   
Available-for-sale Securities 473 450
Other Observable Inputs (Level 2) [Member]
   
Cash and cash equivalents 737 791
Interest Rate Derivative Assets, at Fair Value 21 14
Total assets at fair value 18,449 18,252
Percentage of total assets at fair value 61.00% 64.00%
Derivative Financial Instruments, Liabilities, Fair Value Disclosure 11 14
Other Observable Inputs (Level 2) [Member] | Debt Securities [Member]
   
Available-for-sale Securities 17,677 17,444
Other Observable Inputs (Level 2) [Member] | U.S. Government and Agency Obligations [Member]
   
Available-for-sale Securities 723 786
Other Observable Inputs (Level 2) [Member] | State and Municipal Obligations [Member]
   
Available-for-sale Securities 6,687 6,667
Other Observable Inputs (Level 2) [Member] | Corporate Obligations [Member]
   
Available-for-sale Securities 7,540 7,185
Other Observable Inputs (Level 2) [Member] | U.S. Agency Mortgage-Backed Securities [Member]
   
Available-for-sale Securities 2,074 2,238
Other Observable Inputs (Level 2) [Member] | Non-U.S. Agency Mortgage-Backed Securities [Member]
   
Available-for-sale Securities 653 568
Other Observable Inputs (Level 2) [Member] | Equity Securities [Member]
   
Available-for-sale Securities 14 3
Unobservable Inputs (Level 3) [Member]
   
Cash and cash equivalents 0 0
Interest Rate Derivative Assets, at Fair Value 0 0
Total assets at fair value 271 241
Percentage of total assets at fair value 1.00% 1.00%
Derivative Financial Instruments, Liabilities, Fair Value Disclosure 0 0
Unobservable Inputs (Level 3) [Member] | Debt Securities [Member]
   
Available-for-sale Securities 32 17
Unobservable Inputs (Level 3) [Member] | U.S. Government and Agency Obligations [Member]
   
Available-for-sale Securities 0 0
Unobservable Inputs (Level 3) [Member] | State and Municipal Obligations [Member]
   
Available-for-sale Securities 0 0
Unobservable Inputs (Level 3) [Member] | Corporate Obligations [Member]
   
Available-for-sale Securities 26 11
Unobservable Inputs (Level 3) [Member] | U.S. Agency Mortgage-Backed Securities [Member]
   
Available-for-sale Securities 0 0
Unobservable Inputs (Level 3) [Member] | Non-U.S. Agency Mortgage-Backed Securities [Member]
   
Available-for-sale Securities 6 6
Unobservable Inputs (Level 3) [Member] | Equity Securities [Member]
   
Available-for-sale Securities $ 239 $ 224