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Segment Information
9 Months Ended
Sep. 30, 2011
Segment Information 
Segment Information

Note 5 – Segment Information

Reportable Operating Segments

We manage and evaluate our operations in two reportable segments. The two reportable segments are Housekeeping (housekeeping, laundry, linen and other services), and Dietary (dietary department services). Although both segments serve the same client base and share many operational similarities, they are managed separately due to distinct differences in the type of service provided, as well as the specialized expertise required of the professional management personnel responsible for delivering the respective segment's services. We consider the various services provided within each reportable segment to comprise an identifiable reportable operating segment since such services are rendered pursuant to a single service agreement, specific to that reportable segment, as well as the fact that the delivery of the respective reportable segment's services are managed by the same management personnel of the particular reportable segment.

Differences between the reportable segments' operating results and other disclosed data as compared with our consolidated financial statements relate primarily to corporate level transactions and recording of transactions at the reportable segment level which use methods other than U.S. GAAP. Additionally, included in the differences between the reportable segments' operating results and other disclosed data are amounts attributable to Huntingdon, our investment holding company subsidiary. Huntingdon does not transact any business with the reportable segments. Segment amounts disclosed are prior to any elimination entries made in consolidation.

 

Housekeeping provides services in the United States and Canada, although essentially all of its revenues and net income, 99% in both categories, are earned in the United States. Dietary provides services solely in the United States.

 

 

Total Consolidated Revenues from Clients

The following revenues earned from clients represent their reporting in accordance with U.S. GAAP and differ from segment revenues reported above due to the inclusion of adjustments used for segment reporting purposes by management as noted on the previous page's table. We earned total revenues from clients in the following service categories:

 

     Three Months Ended
September  30,
 
     2011      2010  

Housekeeping services

   $ 110,620,000       $ 101,118,000   

Laundry and linen services

     52,991,000         49,493,000   

Dietary services

     54,784,000         43,883,000   

Maintenance services and other

     534,000         620,000   
  

 

 

    

 

 

 
   $ 218,929,000       $ 195,114,000   
  

 

 

    

 

 

 
     Nine Months Ended
September 30,
 
     2011      2010  

Housekeeping services

   $ 323,082,000       $ 296,453,000   

Laundry and linen services

     154,431,000         143,619,000   

Dietary services

     159,556,000         130,085,000   

Maintenance services and other

     1,757,000         1,711,000   
  

 

 

    

 

 

 
   $ 638,826,000       $ 571,868,000   
  

 

 

    

 

 

 

Major Client

We have one client, a nursing home chain ("Major Client"), which accounted for the respective percentages of our revenues as detailed below:

 

     Three Months Ended
September  30,
 
     2011     2010  

Total revenues

     9     11

Housekeeping

     10     11

Dietary services

     5     9
     Nine Months Ended
September  30,
 
     2011     2010  

Total revenues

     9     11

Housekeeping

     11     11

Dietary services

     5     9

Additionally, at both September 30, 2011 and December 31, 2010, amounts due from the Major Client represented less than 1% of our accounts receivable balance. The loss of the Major Client, or a significant reduction in revenues from such client, would have a material adverse effect on the results of operations of our two operating segments. In addition, if such client changes its payment terms it would increase our accounts receivable balance and have a material adverse effect on our cash flows and cash and cash equivalents.