10-Q

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

Form 10-Q

þ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended September 30, 2016

OR

¨ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from                      to                    

Commission file number: 0-12015

HEALTHCARE SERVICES GROUP, INC.

(Exact name of registrant as specified in its charter)

Pennsylvania	23-2018365
(State or other jurisdiction of incorporated or organization)	(IRS Employer Identification No.)
3220 Tillman Drive, Suite 300, Bensalem, PA	19020
(Address of principal executive offices)	(Zip Code)

Registrant’s telephone number, including area code:

(215) 639-4274

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. YES  þ    NO  ¨

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). YES  þ    NO  ¨

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer	þ	Accelerated filer	¨	Non-accelerated filer	¨	Smaller reporting company	¨
				(Do not check if a smaller  reporting company)

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). YES  ¨    NO  þ

Indicate the number of shares outstanding of each of the registrant’s classes of common stock, as of the latest practicable date.

Common Stock, $.01 par value: 72,587,000 shares outstanding as of October 26, 2016.

1

Healthcare Services Group, Inc.

Quarterly Report on Form 10-Q

For the Period Ended September 30, 2016

TABLE OF CONTENTS

PART I	FINANCIAL INFORMATION	4
Item 1.	Financial Statements (Unaudited)	4
	Consolidated Balance Sheets as of September 30, 2016 and December 31, 2015	4
	Consolidated Statements of Comprehensive Income for the Three and Nine Months Ended
	September 30, 2016 and 2015	5
	Consolidated Statements of Cash Flows for the Nine Months Ended September 30, 2016 and 2015	6
	Consolidated Statement of Stockholders’ Equity for the Nine Months Ended September 30, 2016	7
	Notes to Consolidated Financial Statements	8
Item 2.	Management's Discussion and Analysis of Financial Condition and Results of Operations	20
Item 3.	Quantitative and Qualitative Disclosures About Market Risk	29
Item 4.	Controls and Procedures	29
PART II	OTHER INFORMATION	30
Item 1.	Legal Proceedings	30
Item 1A.	Risk Factors	30
Item 2.	Unregistered Sales of Equity Securities and Use of Proceeds	30
Item 3.	Defaults Upon Senior Securities	30
Item 4.	Mine Safety Disclosures	30
Item 5.	Other Information	30
Item 6.	Exhibits	30
Signatures		31

2

CAUTIONARY STATEMENT REGARDING FORWARD-LOOKING STATEMENTS

This report and documents incorporated by reference into this report may contain forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, which are not historical facts but rather are based on current expectations, estimates and projections about our business and industry, our beliefs and assumptions. Words such as “believes,” “anticipates,” “plans,” “expects,” “will,” “goal,” and similar expressions are intended to identify forward-looking statements. The inclusion of forward-looking statements should not be regarded as a representation by us that any of our plans will be achieved. We undertake no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. Such forward-looking information is also subject to various risks and uncertainties. Such risks and uncertainties include, but are not limited to, risks arising from our providing services exclusively to the health care industry, primarily providers of long-term care; credit and collection risks associated with this industry; having several significant clients who each individually contributed at least 3% with one as high as 9% of our total consolidated revenues for the three and nine months ended September 30, 2016; our claims experience related to workers’ compensation and general liability insurance; the effects of changes in, or interpretations of laws and regulations governing the industry, our workforce and services provided, including state and local regulations pertaining to the taxability of our services and other labor related matters such as minimum wage increases; continued realization of tax benefits arising from our corporate reorganization and self-funded insurance program transition; risks associated with the reorganization of our corporate structure; and the risk factors and other information described in Part I, Item I. of our Form 10-K for the fiscal year ended December 31, 2015 under “Government Regulation of Clients,” “Competition” and “Service Agreements and Collections,” and under Item IA. “Risk Factors.”

These factors, in addition to delays in payments from clients and/or clients in bankruptcy or clients with which we are in litigation to collect payment, have resulted in, and could continue to result in, significant additional bad debts in the near future. Additionally, our operating results would be adversely affected if unexpected increases in the costs of labor and labor-related costs, materials, supplies and equipment used in performing services could not be passed on to our clients.

In addition, we believe that to improve our financial performance we must continue to obtain service agreements with new clients, provide new services to existing clients, achieve modest price increases on current service agreements with existing clients and maintain internal cost reduction strategies at our various operational levels. Furthermore, we believe that our ability to sustain the internal development of managerial personnel is an important factor impacting future operating results and the successful execution of our projected growth strategies.

3

PART I — FINANCIAL INFORMATION

Item 1. Financial Statements (Unaudited)

Healthcare Services Group, Inc.

Consolidated Balance Sheets

	(Unaudited)
	September 30, 2016			December 31, 2015
ASSETS:
Current assets:
Cash and cash equivalents	$	24,327,000		$	33,189,000
Marketable securities, at fair value	80,623,000			69,496,000
Accounts and notes receivable, less allowance for doubtful accounts of $6,376,000 as of September 30, 2016 and $4,608,000 as of December 31, 2015	265,533,000			214,854,000
Inventories and supplies	37,603,000			36,308,000
Prepaid expenses and other	16,382,000			11,495,000
Total current assets	424,468,000			365,342,000
Property and equipment, net	13,275,000			13,086,000
Goodwill	44,438,000			44,438,000
Other intangible assets, less accumulated amortization of $14,065,000 as of September 30, 2016 and $19,473,000 as of December 31, 2015	15,016,000			17,108,000
Notes receivable - long term portion	4,048,000			2,972,000
Deferred compensation funding, at fair value	26,332,000			25,391,000
Deferred income taxes	9,198,000			12,567,000
Other noncurrent assets	48,000			45,000
TOTAL ASSETS	$	536,823,000		$	480,949,000
LIABILITIES AND STOCKHOLDERS’ EQUITY:
Current liabilities:
Accounts payable	$	39,529,000		$	41,472,000
Accrued payroll, accrued and withheld payroll taxes	37,850,000			18,062,000
Other accrued expenses	2,767,000			3,115,000
Income taxes payable	9,332,000			3,212,000
Accrued legal expenses	2,284,000			10,464,000
Accrued insurance claims	23,907,000			19,740,000
Total current liabilities	115,669,000			96,065,000
Accrued insurance claims - long term portion	63,213,000			62,510,000
Deferred compensation liability	26,837,000			25,918,000
Commitments and contingencies
STOCKHOLDERS’ EQUITY:
Common stock, $.01 par value; 100,000,000 shares authorized; 74,187,000 and 73,793,000 shares issued, and 72,510,000 and 72,034,000 shares outstanding as of September 30, 2016 and December 31, 2015, respectively	742,000			738,000
Additional paid-in capital	215,531,000			199,294,000
Retained earnings	124,134,000			106,886,000
Accumulated other comprehensive income, net of taxes	1,308,000			543,000
Common stock in treasury, at cost; 1,677,000 shares as of September 30, 2016 and 1,759,000 shares as of December 31, 2015	(10,611,000		)	(11,005,000		)
Total stockholders’ equity	331,104,000			296,456,000
TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY	$	536,823,000		$	480,949,000

See accompanying notes.

4

Healthcare Services Group, Inc.

Consolidated Statements of Comprehensive Income

(Unaudited)

	Three Months Ended September 30,						Nine Months Ended September 30,
	2016			2015			2016		2015
Revenues	$	392,734,000		$	360,165,000		$	1,164,097,000	$	1,070,767,000
Operating costs and expenses:
Costs of services provided	336,340,000			308,645,000			998,595,000		916,798,000
Selling, general and administrative expense	27,182,000			23,445,000			78,192,000		75,332,000
Other income (expense), net:
Investment and interest	1,359,000			(1,334,000		)	2,548,000		(585,000		)
Income before income taxes	30,571,000			26,741,000			89,858,000		78,052,000
Income tax provision	10,860,000			9,655,000			32,761,000		29,162,000
Net income	$	19,711,000		$	17,086,000		$	57,097,000	$	48,890,000
Per share data:
Basic earnings per common share	$	0.27		$	0.24		$	0.79	$	0.68
Diluted earnings per common share	$	0.27		$	0.24		$	0.78	$	0.68
Weighted average number of common shares outstanding:
Basic	72,839,000			72,009,000			72,718,000		71,714,000
Diluted	73,592,000			72,691,000			73,435,000		72,381,000
Comprehensive income:
Net income	$	19,711,000		$	17,086,000		$	57,097,000	$	48,890,000
Other comprehensive income:
Unrealized gain (loss) on available for sale marketable securities, net of taxes	(369,000		)	198,000			765,000		181,000
Total comprehensive income	$	19,342,000		$	17,284,000		$	57,862,000	$	49,071,000

See accompanying notes.

5

Healthcare Services Group, Inc.

Consolidated Statements of Cash Flows

(Unaudited)

	Nine Months Ended September 30,
	2016			2015
Cash flows from operating activities:
Net income	$	57,097,000		$	48,890,000
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization	5,632,000			5,678,000
Bad debt provision	3,200,000			2,225,000
Deferred income tax expense	2,748,000			20,767,000
Stock-based compensation expense	3,113,000			2,567,000
Tax benefit from equity compensation plans, gross	(1,750,000		)	(1,062,000		)
Amortization of premium on marketable securities	1,053,000			314,000
Unrealized gain on deferred compensation fund investments	(1,041,000		)	939,000
Changes in operating assets and liabilities:
Accounts and notes receivable	(54,954,000		)	(11,170,000		)
Inventories and supplies	(1,295,000		)	(425,000		)
Prepaid expenses and other assets	(5,279,000		)	(2,020,000		)
Deferred compensation funding	(941,000		)	836,000
Accounts payable and other accrued expenses	(6,774,000		)	(7,703,000		)
Accrued payroll, accrued and withheld payroll taxes	22,065,000			(18,189,000		)
Accrued insurance claims	4,870,000			11,384,000
Deferred compensation liability	2,284,000			(1,415,000		)
Income taxes payable	7,870,000			889,000
Net cash provided by operating activities	37,898,000			52,505,000
Cash flows from investing activities:
Disposals of fixed assets	177,000			248,000
Additions to property and equipment	(3,908,000		)	(3,975,000		)
Purchases of marketable securities	(18,751,000		)	(52,219,000		)
Sales of marketable securities	8,137,000			4,786,000
Net cash used in investing activities	(14,345,000		)	(51,160,000		)
Cash flows from financing activities:
Dividends paid	(39,849,000		)	(38,338,000		)
Reissuance of treasury stock pursuant to Dividend Reinvestment Plan	84,000			83,000
Tax benefit from equity compensation plans, gross	1,750,000			1,062,000
Proceeds from the exercise of stock options	5,600,000			4,937,000
Net cash used in financing activities	(32,415,000		)	(32,256,000		)
Net change in cash and cash equivalents	(8,862,000		)	(30,911,000		)
Cash and cash equivalents at beginning of the period	33,189,000			75,280,000
Cash and cash equivalents at end of the period	$	24,327,000		$	44,369,000
Supplementary cash flow information:
Cash paid for interest	$	441,000		$	137,000
Cash paid for income taxes, net of refunds	$	22,141,000		$	7,508,000

See accompanying notes.

6

Healthcare Services Group, Inc.

Consolidated Statement of Stockholders’ Equity

(Unaudited)

	Nine Months Ended September 30,
	Common Stock			Additional Paid-in Capital		Accumulated Other Comprehensive Income, net of taxes		Retained Earnings			Treasury Stock			Stockholders’ Equity
	Shares	Amount
Balance — December 31, 2015	73,793,000	$	738,000	$	199,294,000	$	543,000	$	106,886,000		$	(11,005,000	)	$	296,456,000
Comprehensive income:
Net income for the period								57,097,000						57,097,000
Unrealized gain on available for sale marketable securities, net of taxes						765,000								765,000
Comprehensive income														57,862,000
Exercise of stock options and other stock-based compensation, net of shares tendered	284,000	3,000		5,597,000										5,600,000
Tax benefit from equity compensation plans				1,540,000										1,540,000
Share-based compensation expense — stock options and restricted stock				2,810,000										2,810,000
Treasury shares issued for Deferred Compensation Plan funding and redemptions				325,000							209,000			534,000
Shares issued pursuant to Employee Stock Purchase Plan				1,696,000							371,000			2,067,000
Cash dividends								(39,849,000		)				(39,849,000		)
Shares issued pursuant to Dividend Reinvestment Plan				270,000							(186,000		)	84,000
Shares issued pursuant to settlement	113,000	1,000		3,999,000										4,000,000
Balance — September 30, 2016	74,187,000	$	742,000	$	215,531,000	$	1,308,000	$	124,134,000		$	(10,611,000	)	$	331,104,000

See accompanying notes.

7

Healthcare Services Group, Inc.

Notes to Consolidated Financial Statements

(Unaudited)

Note 1— Description of Business and Significant Accounting Policies

Nature of Operations

Healthcare Services Group, Inc. (the “Company”) provides management, administrative and operating expertise and services to the housekeeping, laundry, linen, facility maintenance and dietary service departments of the health care industry, including nursing homes, retirement complexes, rehabilitation centers and hospitals located throughout the United States. Although we do not directly participate in any government reimbursement programs, our clients’ reimbursements are subject to government regulation. Therefore, they are directly affected by any legislation relating to Medicare and Medicaid reimbursement programs.

We provide our services primarily pursuant to full service agreements with our clients. In such agreements, we are responsible for the day-to-day management of employees located at our clients’ facilities. We also provide services on the basis of management-only agreements for a limited number of clients. Our agreements with clients typically provide for renewable one year service terms, cancelable by either party upon 30 to 90 days notice after the initial 60 to 120 day period.

We are organized into two reportable segments: housekeeping, laundry, linen and other services (“Housekeeping”), and dietary department services (“Dietary”).

Housekeeping consists of the managing of clients’ housekeeping departments, which are principally responsible for the cleaning, disinfecting and sanitizing of patient rooms and common areas of a client’s facility, as well as the laundering and processing of the personal clothing belonging to the facility’s patients. Also within the scope of this segment’s service is the responsibility for laundering and processing of bed linens, uniforms and other assorted linen items utilized by a client facility.

Dietary consists of managing clients’ dietary department which is principally responsible for food purchasing, meal preparation and providing dietitian consulting professional services, which includes the development of a menu that meets patients’ dietary needs.

Unaudited Interim Financial Data

The accompanying unaudited consolidated financial statements have been prepared in accordance with generally accepted accounting principles in the United States (“US GAAP”) for interim financial information and the requirements of Form 10-Q and Article 10 of Regulation S-X. Accordingly, these consolidated financial statements do not include all of the information and footnotes necessary for a complete presentation of financial position, results of operations and cash flows. However, in our opinion, all adjustments which are of a normal recurring nature and necessary for a fair presentation have been reflected in these consolidated financial statements. The balance sheet shown in this report as of December 31, 2015 has been derived from, and does not include, all of the disclosures contained in the financial statements for the year ended December 31, 2015. These financial statements should be read in conjunction with the financial statements and notes thereto included in our Annual Report on Form 10-K for the year ended December 31, 2015. The results of operations for the three and nine months ended September 30, 2016 are not necessarily indicative of the results that may be expected for any future period.

Certain amounts in the prior year financial statements have been reclassified to conform to current presentation.

Principles of Consolidation

The accompanying consolidated financial statements include the accounts of Healthcare Services Group, Inc. and its wholly-owned subsidiaries. All significant intercompany transactions and balances have been eliminated in consolidation.

Cash and Cash Equivalents

Cash and cash equivalents are held in U.S. financial institutions or in custodial accounts with U.S. financial institutions. Cash equivalents are defined as short-term, highly liquid investments with a maturity of three months or less at the time of purchase that are readily convertible into cash and have insignificant interest rate risk.

8

Inventories and Supplies

Inventories and supplies include housekeeping, linen and laundry supplies, as well as food provisions and supplies. Inventories and supplies are stated at cost to approximate a first-in, first-out (FIFO) basis. Linen supplies are amortized on a straight-line basis over their estimated useful life of 24 months.

Revenue Recognition

Revenues from our service agreements with clients are recognized as services are performed.

As a distributor of laundry equipment, we occasionally sell laundry installations to certain clients. The sales in most cases represent the construction and installation of a turn-key operation and have payment terms ranging from 24 to 60 months. During the three and nine months ended September 30, 2016 and 2015, laundry installation sales were not material.

Income Taxes

We use the asset and liability method of accounting for income taxes. Under this method, income tax expense is recognized for the amount of taxes payable or refundable for the current period. We accrue for probable tax obligations as required by facts and circumstances in various regulatory environments. In addition, deferred tax assets and liabilities are recognized for expected future tax consequences of temporary differences between the book and tax bases of assets and liabilities. When appropriate, valuation allowances are recorded to reduce deferred tax assets to amounts for which realization is more likely than not.

Uncertain income tax positions taken or expected to be taken in tax returns are reflected within our financial statements based on a recognition and measurement process.

Earnings per Common Share

Basic earnings per common share are computed by dividing income available to common shareholders by the weighted-average number of common shares outstanding for the period. Diluted earnings per common share are calculated using the weighted-average number of common shares outstanding and dilutive common shares, such as those issuable upon exercise of stock options.

Share-Based Compensation

The Company recognizes compensation expense for share-based awards and programs for employees and directors. We estimate the fair value of stock options as of the date of grant using a Black-Scholes option valuation model, while share-based awards are valued based on the market-price on the date of grant. The value of the portion of the award that is ultimately expected to vest, after accounting for forfeitures, is recognized as an expense in the Company’s consolidated statements of comprehensive income ratably over the requisite service periods.

Use of Estimates in Financial Statements

In preparing financial statements in conformity with U.S. GAAP, we make estimates and assumptions that affect the reported amounts of assets and liabilities, disclosures of contingent assets and liabilities, and the reported amounts of revenues and expenses. Actual results could differ from those estimates. Significant estimates are used in determining, but are not limited to, our allowance for doubtful accounts, accrued insurance claims, asset valuations, deferred taxes and reviews for potential impairment. The estimates are based upon various factors including current and historical trends, as well as other pertinent industry and regulatory authority information. We regularly evaluate this information to determine if it is necessary to update the basis for our estimates and to adjust for known changes.

Self-Funded Captive Insurance Programs

In 2015, the Company transitioned its workers compensation and certain employee health & welfare insurance programs to HCSG Insurance Corp. (“HCSG Insurance”), its wholly owned captive insurance subsidiary which previously provided only general liability coverage to the Company. HCSG Insurance was formed to provide the Company with greater efficiency in managing its property & casualty and health & welfare programs.

9

Concentrations of Credit Risk

Our financial instruments consist principally of cash and cash equivalents, marketable securities, deferred compensation funding and accounts and notes receivable. Our marketable securities are fixed income investments which are highly liquid and can be readily purchased or sold through established markets. At September 30, 2016 and December 31, 2015, substantially all of our cash and cash equivalents and marketable securities were held in one large financial institution located in the United States.

Our clients are concentrated in the health care industry and are primarily providers of long-term care. Many of our clients’ revenues are highly reliant on Medicare, Medicaid and third party payors’ reimbursement funding rates. Legislation can significantly alter overall government reimbursement for nursing home services and such changes, as well as other trends in the long-term care industry, have affected and could adversely affect the liquidity of our clients, resulting in their inability to make payments to us in accordance with agreed upon payment terms. These factors could result in the recognition of significant additional bad debts in the future.

Recent Accounting Pronouncements

In June 2016, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) 2016-13, Financial Instruments - Credit Losses: Measurement of Credit Losses on Financial Instruments. The update replaces the current incurred loss impairment methodology of recognizing credit losses with a methodology that instead reflects expected credit losses and requires consideration of a broader range of information to inform credit loss estimates. The standard is effective for fiscal years beginning after December 15, 2019, including interim periods within those years, with early adoption permitted for fiscal years and interim periods beginning after December 15, 2018. The Company is in the process of evaluating the impact of the adoption of this ASU.

In March 2016, the FASB issued ASU 2016-09, Stock Compensation: Improvements to Employee Share-Based Payment Accounting. ASU 2016-09 is intended to simplify several aspects of the accounting for share-based payments. The guidance will be effective for fiscal years beginning after December 15, 2016, including interim periods within that year. The Company is in the process of evaluating the impact of the adoption of this ASU.

In May 2014, the FASB issued ASU 2014-09, Revenue from Contracts with Customers, and a subsequent amendment to the standard in March 2016 with ASU 2016-08. The original standard provides guidance on recognizing revenue, including a five step model to determine when revenue recognition is appropriate. The standard requires that an entity recognize revenue to depict the transfer of promised goods or services to customers in an amount that reflects the consideration to which the entity expects to be entitled in exchange for those goods or services. The amendment to the standard clarifies implementation guidance on principal versus agent considerations. Adoption of the new standard is effective for reporting periods beginning after December 15, 2017, with early adoption prohibited. The Company is in the process of evaluating the impact of the adoption of this ASU.

In February 2016, the FASB issued ASU 2016-02, Leases. ASU 2016-02 requires lessees to recognize assets and liabilities on their balance sheet related to the rights and obligations created by most leases, while continuing to recognize expenses on their income statements over the lease term.  It will also require disclosures designed to give financial statement users information regarding the amount, timing, and uncertainty of cash flows arising from leases. The guidance is effective for annual reporting periods beginning after December 15, 2018, and interim periods within those years. Early adoption is permitted for all entities. The Company is currently evaluating the impact ASU 2016-02 will have on our consolidated financial statements and associated disclosures.

In November 2015, the FASB issued ASU 2015-17, Balance Sheet Classification of Deferred Taxes. The amendment in this ASU requires that deferred tax assets and liabilities, along with any related valuation allowance, be classified as noncurrent in a classified statement of financial position. The guidance becomes effective for annual reporting periods beginning after December 15, 2016 with early adoption permitted. Management elected to adopt the standard in the first quarter of 2016, with retrospective application to prior period balances presented. The adoption of ASU 2015-17 did not have a material impact on the Company’s consolidated financial statements.

10

Note 2—Changes in Accumulated Other Comprehensive Income by Component

Accumulated other comprehensive income consists of unrealized gains and losses from our available for sale marketable securities.

The following table provides a summary of the changes in accumulated other comprehensive income for the nine months ended September 30, 2016 and 2015:

	Unrealized Gains and Losses on Available for Sale Securities (1)
	Nine Months Ended September 30,
	2016			2015
Accumulated other comprehensive income — beginning balance	$	543,000		$	25,000
Other comprehensive income before reclassifications	914,000			184,000
Amounts reclassified from accumulated other comprehensive income (2)(3)	(149,000		)	(3,000		)
Net current period change in other comprehensive income	765,000			181,000
Accumulated other comprehensive income — ending balance	$	1,308,000		$	206,000

⁽¹⁾  All amounts are net of tax.

⁽²⁾  Realized gains and losses are recorded pre-tax under “Other income - Investment and interest” on our consolidated statements of comprehensive income.

⁽³⁾  For the nine months ended September 30, 2016 and 2015, the Company recorded $226,000 and $5,000, respectively, of realized gains from the sale of available for sale securities. Refer to Note 5 herein for further information.

Note 3—Property and Equipment

Property and equipment are recorded at cost. Depreciation is recorded over the estimated useful life of each class of depreciable assets, and is computed using the straight-line method. Leasehold improvements are amortized over the shorter of the estimated asset life or term of the lease. Repairs and maintenance costs are charged to expense as incurred.

The following table sets forth the amounts of property and equipment by each class of depreciable assets as of September 30, 2016 and December 31, 2015:

	September 30, 2016		December 31, 2015
Housekeeping and office equipment and furniture	$	31,763,000	$	29,852,000
Laundry and linen equipment installations	1,201,000		1,117,000
Autos and trucks	138,000		138,000
Total property and equipment, at cost	33,102,000		31,107,000
Less accumulated depreciation	19,827,000		18,021,000
Total property and equipment, net	$	13,275,000	$	13,086,000

Depreciation expense for the three months ended September 30, 2016 and 2015 was $1,114,000 and $1,036,000, respectively. Depreciation expense for the nine months ended September 30, 2016 and 2015 was $3,541,000 and $3,247,000, respectively.

Note 4—Goodwill and Other Intangible Assets

Goodwill

Goodwill represents the excess of the purchase price over the fair value of the net assets of an acquired business. Goodwill is not amortized, but is evaluated for impairment on an annual basis, or more frequently if impairment indicators arise.

Goodwill by reportable operating segment, as described in Note 10 herein, was approximately $42,377,000 and $2,061,000 for Housekeeping and Dietary, respectively, as of September 30, 2016 and December 31, 2015.

11

Intangible Assets

Our intangible assets represent customer relationships and non-compete agreements related to business combinations. The cost of intangible assets is based on fair values at the date of acquisition. Intangible assets with determinable lives are amortized on a straight-line basis over their estimated useful lives. The customer relationships have a weighted-average amortization period of nine years.

The following table sets forth the amounts of our identifiable intangible assets subject to amortization:

	September 30, 2016		December 31, 2015
Customer relationships	$	29,081,000	$	35,781,000
Non-compete agreements	—		800,000
Total other intangibles, gross	29,081,000		36,581,000
Less accumulated amortization	14,065,000		19,473,000
Other intangibles, net	$	15,016,000	$	17,108,000

The following table sets forth the estimated amortization expense for intangibles subject to amortization for the remainder of 2016, the following five fiscal years and thereafter:

Period/Year	Total Amortization Expense
October 1 to December 31, 2016	$	607,000
2017	$	2,427,000
2018	$	2,328,000
2019	$	2,130,000
2020	$	2,130,000
2021	$	2,130,000
Thereafter	$	3,264,000

Amortization expense for the three months ended September 30, 2016 and 2015 was $607,000 and $811,000, respectively. Amortization expense for the nine months ended September 30, 2016 and 2015 was $2,092,000 and $2,431,000, respectively.

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Note 5—Fair Value Measurements

The following tables provide details of our financial assets measured at fair value on a recurring basis as of September 30, 2016 and December 31, 2015 and the basis for those measurements:

	As of September 30, 2016
					Fair Value Measurement Using:
	Carrying Amount		Total Fair Value		Quoted Prices in Active Markets (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)
Financial Assets:
Marketable securities
Municipal bonds — available for sale	$	80,623,000	$	80,623,000	$	—	$	80,623,000	$	—
Deferred compensation fund
Money Market (1)	$	5,791,000	$	5,791,000	$	—	$	—	$	—
Balanced and Lifestyle	6,821,000		6,821,000		6,821,000		—		—
Large Cap Growth	5,636,000		5,636,000		5,636,000		—		—
Small Cap Growth	2,723,000		2,723,000		2,723,000		—		—
Fixed Income	2,780,000		2,780,000		2,780,000		—		—
International	1,183,000		1,183,000		1,183,000		—		—
Mid Cap Growth	1,398,000		1,398,000		1,398,000		—		—
Deferred compensation fund	$	26,332,000	$	26,332,000	$	20,541,000	$	—	$	—

	As of December 31, 2015
					Fair Value Measurement Using:
	Carrying Amount		Total Fair Value		Quoted Prices in Active Markets (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)
Financial Assets:
Marketable securities
Municipal bonds — available for sale	$	69,496,000	$	69,496,000	$	—	$	69,496,000	$	—
Deferred compensation fund
Money Market (1)	$	3,896,000	$	3,896,000	$	—	$	—	$	—
Balanced and Lifestyle	9,136,000		9,136,000		9,136,000		—		—
Large Cap Growth	5,218,000		5,218,000		5,218,000		—		—
Small Cap Growth	2,275,000		2,275,000		2,275,000		—		—
Fixed Income	2,624,000		2,624,000		2,624,000		—		—
International	1,025,000		1,025,000		1,025,000		—		—
Mid Cap Growth	1,217,000		1,217,000		1,217,000		—		—
Deferred compensation fund	$	25,391,000	$	25,391,000	$	21,495,000	$	—	$	—

⁽¹⁾  The fair value of the money market fund is based on the net asset value (“NAV”) of the shares held by the plan at the end of the period. The money market fund includes short-term United States dollar denominated money market instruments and the NAV is determined by the custodian of the fund. The money market fund can be redeemed at its NAV at the measurement date as there are no significant restrictions on the ability to sell this investment.

The Company’s marketable securities are classified as available-for-sale and unrealized gains or losses are included in accumulated other comprehensive income (net of tax), until realized. The fair value of these municipal bonds is classified within Level 2 of the fair value hierarchy as these securities are measured using third party pricing service data. The investments under the funded

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deferred compensation plan are accounted for as trading securities and unrealized gains or losses are included in earnings. The fair value of investments in the funded deferred compensation plan are valued based on quoted market prices (Level 1).

The Company’s financial assets and liabilities not measured at fair value on a recurring basis include cash and cash equivalents, accounts and notes receivable, prepaid expenses and accounts payable (including income taxes payable and accrued expenses). The carrying value of these financial instruments approximates their fair value because of their short-term nature.

For the three months ended September 30, 2016, we recorded unrealized losses on marketable securities of $369,000 and for the three months ended September 30, 2015, we recorded unrealized gains on marketable securities of $198,000. For the nine months ended September 30, 2016, we recorded unrealized gains of $765,000 and for the nine months ended September 30, 2015, we recorded unrealized gains of $181,000.

	Amortized Cost		Gross Unrealized Gains		Gross Unrealized Losses			Estimated Fair Value		Other-than-temporary Impairments
September 30, 2016
Type of security:
Municipal bonds — available for sale	$	78,482,000	$	2,175,000	$	(34,000	)	$	80,623,000	$	—
Total debt securities	$	78,482,000	$	2,175,000	$	(34,000	)	$	80,623,000	$	—
December 31, 2015
Type of security:
Municipal bonds — available for sale	$	68,640,000	$	869,000	$	(13,000	)	$	69,496,000	$	—
Total debt securities	$	68,640,000	$	869,000	$	(13,000	)	$	69,496,000	$	—

For the three months ended September 30, 2016 and 2015, we received total proceeds from sales of available-for-sale municipal bonds, less the amount of interest received, of $2,983,000 and $1,858,000, respectively. For the three months ended September 30, 2016, these sales resulted in realized losses of $17,000 which were recorded in other income – investment and interest in our consolidated statements of comprehensive income. The basis for the sale of these securities was the specific identification of each bond sold during the period. For the three months ended September 30, 2015, there were $2,000 in realized gains.

For the nine months ended September 30, 2016 and 2015, we received total proceeds from sales of available-for-sale municipal bonds, less the amount of interest received, of $8,137,000 and $4,404,000, respectively. These sales resulted in realized gains of $226,000 and $5,000, respectively, and were recorded in other income – investment and interest in our consolidated statements of comprehensive income for the nine months ended September 30, 2016 and 2015. The basis for the sale of these securities was the specific identification of each bond sold during the period.

The following table summarizes the contractual maturities of debt securities held at September 30, 2016 and December 31, 2015, which are classified as marketable securities in the Consolidated Balance Sheet.

	Municipal Bonds — Available for Sale
Contractual maturity:	September 30, 2016		December 31, 2015
Maturing in one year or less	$	2,587,000	$	774,000
Maturing in second year through fifth year	18,411,000		13,852,000
Maturing in sixth year through tenth year	40,748,000		36,273,000
Maturing after ten years	18,877,000		18,597,000
Total debt securities	$	80,623,000	$	69,496,000

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Note 6— Share-Based Compensation

A summary of stock-based compensation expense for the nine months ended September 30, 2016 and 2015 is as follows:

	Nine Months Ended September 30,
	2016		2015
Stock options	$	2,399,000	$	2,093,000
Restricted stock	412,000		187,000
Employee Stock Purchase Plan	302,000		287,000
Total pre-tax stock-based compensation expense charged against income (1)	$	3,113,000	$	2,567,000

⁽¹⁾  Stock-based compensation expense is recorded in selling, general and administrative expense in our consolidated statements of comprehensive income.

At September 30, 2016, the unrecognized compensation cost related to unvested stock options and awards was $9,447,000. The weighted average period over which these awards will vest is approximately 3.0 years.

Other information pertaining to activity of our stock awards is as follows:

	Nine Months Ended September 30,
	2016		2015
Total grant-date fair value of stock options and awards granted	$	5,203,000	$	4,027,000
Total fair value of stock options and awards vested during period	$	3,092,000	$	2,719,000

2012 Equity Incentive Plan

The Company’s 2012 Equity Incentive Plan (the “Plan”) provides that current or prospective officers, employees, non-employee directors and advisors can receive share-based awards such as stock options, restricted stock and other stock awards. The Plan seeks to promote the highest level of performance by providing an economic interest in the long-term success of the Company.

As of September 30, 2016, 3,931,000 shares of common stock were reserved for issuance under the Plan, including 1,282,000 shares available for future grant. No stock award will have a term in excess of ten years. All awards granted under the Plan become vested and exercisable ratably over a five year period on each yearly anniversary of the grant date.

The Nominating, Compensation and Stock Option Committee of the Board of Directors is responsible for determining the terms of the grants in accordance with the Plan.

Stock Options

A summary of our stock options outstanding under the Plan as of December 31, 2015 and changes during the nine months ended September 30, 2016 is as follows:

	Stock Options Outstanding
	Number of Shares		Weighted Average Exercise Price
December 31, 2015	2,461,000		$	22.16
Granted	569,000		$	34.14
Cancelled	(105,000	)	$	29.60
Exercised	(276,000	)	$	20.41
September 30, 2016	2,649,000		$	24.62

The weighted average grant-date fair value of stock options granted during the nine months ended September 30, 2016 and 2015 was $7.46 and $6.64 per common share, respectively.

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The following table summarizes other information about our stock options at September 30, 2016:

	Stock Options
Range of exercise prices	$10.39 - $34.14
Outstanding:
Weighted average remaining contractual life (years)	6.5
Aggregate intrinsic value	$	39,626,000
Exercisable:
Number of shares	1,191,000
Weighted average remaining contractual life (years)	4.6
Aggregate intrinsic value	$	25,163,000
Exercised:
Aggregate intrinsic value	$	4,581,000

The fair value of stock option awards granted in 2016 and 2015 was estimated on the date of grant using the Black-Scholes option valuation model using the following assumptions:

	Nine Months Ended September 30,
	2016	2015
Risk-free interest rate	2.0%	1.9%
Weighted average expected life (years)	5.8	5.8
Expected volatility	26.0%	27.2%
Dividend yield	2.0%	2.2%

Restricted Stock

During the nine months ended September 30, 2016, the Company granted 44,000 shares of restricted stock with a weighted average grant date fair value of $34.14 per share. Fair value is determined based on the market price of the shares on the date of grant. During the nine months ended September 30, 2015, the Company granted 25,000 shares of restricted stock with a weighted average grant date fair value of $30.30 per share.

A summary of our outstanding stock-based compensation as of December 31, 2015 and changes during the nine months ended September 30, 2016 is as follows:

	Shares		Weighted Average Grant Date Fair Value
December 31, 2015	40,000		$	29.10
Granted	44,000		$	34.14
Vested	(9,000	)	$	28.76
Forfeited	(1,000	)	$	34.14
September 30, 2016	74,000		$	32.09

Employee Stock Purchase Plan

The Company has an Employee Stock Purchase Plan (“ESPP”) for all eligible employees. On August 1, 2016, the Company adopted an amendment to the ESPP, extending the program through 2021. All full-time and certain part-time employees who have completed two years of continuous service with us are eligible to participate. Annual offerings commence and terminate on the respective year’s first and last calendar day.

Under the ESPP, the Company is authorized to issue up to 4,050,000 shares of our common stock to our employees. Pursuant to such authorization, there are 2,362,000 shares available for future grant at September 30, 2016.

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The stock-based compensation expense associated the options granted in 2016 and 2015 under our ESPP was estimated on the date of grant using the Black-Scholes option valuation model using the following assumptions:

	Nine Months Ended September 30,
	2016	2015
Risk-free interest rate	0.58%	0.18%
Weighted average expected life (years)	1.0	1.0
Expected volatility	19.7%	19.2%
Dividend yield	2.0%	2.2%

Note 7— Dividends

During the nine months ended September 30, 2016, we paid regular quarterly cash dividends of approximately $39,849,000 as follows:

	Quarter Ended
	March 31, 2016		June 30, 2016		September 30, 2016
Cash dividend per common share	$	0.18125	$	0.18250	$	0.18375
Total cash dividends paid	$	13,158,000	$	13,293,000	$	13,398,000
Record date	February 19, 2016		May 20, 2016		August 19, 2016
Payment date	March 25, 2016		June 24, 2016		September 23, 2016

Additionally, on October 11, 2016, our Board of Directors declared a regular quarterly cash dividend of $0.1850 per common share, which will be paid on December 23, 2016, to shareholders of record as of the close of business on November 18, 2016.

Cash dividends declared on our outstanding weighted average number of basic common shares for the periods presented were approximately as follows:

	Three Months Ended September 30,				Nine Months Ended September 30,
	2016		2015		2016		2015
Cash dividends per common share	$	0.19	$	0.18	$	0.55	$	0.53

Note 8— Income Taxes

The 2016 estimated annual effective tax rate is expected to be approximately 36.5%. Differences between the effective tax rate and the applicable U.S. federal statutory rate arise primarily from the effect of state and local income taxes and tax credits available to the Company. The actual 2016 effective tax rate could vary from the estimate depending on the availability of tax credits.

We account for income taxes using the asset and liability method, which results in recognizing income tax expense based on the amount of income taxes payable or refundable for the current year. Additionally, we evaluate regularly the tax positions taken or expected to be taken resulting from financial statement recognition of certain items. Based on our evaluation, we have concluded that there are no significant uncertain tax positions requiring recognition in our financial statements. Our evaluation was performed for the tax years ended December 31, 2013 through 2015 (with regard to U.S. federal income tax returns) and December 31, 2011 through 2015 (with regard to various state and local income tax returns), the tax years which remain subject to examination by major tax jurisdictions as of September 30, 2016.

We may from time to time be assessed interest or penalties by taxing jurisdictions, although any such assessments historically have been minimal and immaterial to our financial results. When we have received an assessment for interest and/or penalties, it has been classified in the financial statements as selling, general and administrative expense. In addition, any interest or penalties relating to recognized uncertain tax positions would also be recorded in selling, general and administrative expense.

Note 9—Related Party Transactions

A director is a member of a law firm retained by us. In each of the nine months ended September 30, 2016 and 2015, fees received from us by such firm did not exceed $120,000. Additionally, such fees did not exceed, in either period, 5% of such firm’s or the Company’s revenues.

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Note 10—Segment Information

Reportable Operating Segments

We manage and evaluate our operations in two reportable segments: Housekeeping (housekeeping, laundry, linen and other services) and Dietary (dietary department services). Although both segments serve a similar client base and share many operational similarities, they are managed separately due to differences in the type of services provided, as well as the specialized expertise required of the professional management personnel responsible for delivering the respective segments’ services. Such services are rendered pursuant to distinct service agreements, specific to each reportable segment.

The Company’s accounting policies for the segments are generally the same as described in the Company’s significant accounting policies. Differences between the reportable segments’ operating results and other disclosed data and our consolidated financial statements relate primarily to corporate level transactions and recording of transactions at the reportable segment level which use methods other than generally accepted accounting principles. There are certain inventories and supplies that are primarily expensed when incurred within the operating segments, while they are capitalized for the consolidated financial statements. As discussed, most corporate expenses are not allocated to the operating segments. Such expenses include corporate salary and benefit costs, bad debt expense, certain legal costs, information technology costs, depreciation, amortization of finite lived intangible assets, share based compensation costs and other corporate specific costs. Additionally, there are allocations for workers’ compensation and general liability expense within the operating segments that differ from our actual expense recorded for U.S. GAAP.

	Three Months Ended September 30,						Nine Months Ended September 30,
	2016			2015			2016			2015
Revenues
Housekeeping services	$	239,584,000		$	227,760,000		$	716,154,000		$	681,306,000
Dietary services	153,150,000			132,405,000			447,943,000			389,461,000
Total	$	392,734,000		$	360,165,000		$	1,164,097,000		$	1,070,767,000
Income before income taxes
Housekeeping services	$	23,645,000		$	21,770,000		$	68,966,000		$	64,139,000
Dietary services	7,884,000			8,239,000			26,103,000			25,008,000
Corporate and eliminations (1)	(958,000		)	(3,268,000		)	(5,211,000		)	(11,095,000		)
Total	$	30,571,000		$	26,741,000		$	89,858,000		$	78,052,000

⁽¹⁾  Primarily represents corporate office costs and related overhead, recording of certain inventories and supplies and workers compensation costs at the reportable segment level which use accounting methods that differ from those used at the corporate level, as well as consolidated subsidiaries’ operating expenses that are not allocated to the reportable segments, net of investment and interest income.

Total Revenues from Clients

We earned total revenues from clients in the following service categories:

	Three Months Ended September 30,				Nine Months Ended September 30,
	2016		2015		2016		2015
Housekeeping services	$	171,802,000	$	158,019,000	$	510,080,000	$	471,692,000
Dietary services	153,150,000		132,405,000		447,943,000		389,461,000
Laundry and linen services	67,363,000		69,060,000		204,529,000		207,887,000
Maintenance services and other	419,000		681,000		1,545,000		1,727,000
	$	392,734,000	$	360,165,000	$	1,164,097,000	$	1,070,767,000

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Note 11— Earnings Per Common Share

Basic and diluted earnings per common share are computed by dividing net income by the weighted-average number of basic and diluted common shares outstanding, respectively. The weighted-average number of diluted common shares includes the impact of dilutive securities, including unvested, unexercised stock options and unvested restricted stock. The table below reconciles the weighted-average basic and diluted common shares outstanding:

	Three Months Ended September 30,		Nine Months Ended September 30,
	2016	2015	2016	2015
Weighted average number of common shares outstanding - basic	72,839,000	72,009,000	72,718,000	71,714,000
Effect of dilutive securities (1)	753,000	682,000	717,000	667,000
Weighted average number of common shares outstanding - diluted	73,592,000	72,691,000	73,435,000	72,381,000

⁽¹⁾ Certain outstanding stock option awards are anti-dilutive and were therefore excluded from the calculation of the weighted average number of diluted common shares outstanding. During the three and nine months ended September 30, 2016, options to purchase 501,000 and 544,000 shares having a weighted average exercise price of $34.14 were excluded. During the three and nine months ended September 30, 2015, options to purchase 597,000 and 925,000 shares having weighted average exercise prices of $30.03 and $29.33, respectively, were excluded.

Note 12— Other Contingencies

Line of Credit

We have a $200,000,000 bank line of credit on which we may draw to meet short-term liquidity requirements. Amounts drawn under the line of credit are payable upon demand. At September 30, 2016, there were no borrowings under the line of credit. At September 30, 2016, we also had outstanding a $78,078,000 irrevocable standby letter of credit, which relates to payment obligations under our insurance programs. In connection with the issuance of the letter of credit, the amount available under the line of credit was reduced by $78,078,000 at September 30, 2016. The letter of credit was decreased to $63,735,000 on October 25, 2016. The line of credit requires us to satisfy one financial covenant. We are in compliance with our financial covenant at September 30, 2016 and expect to remain in compliance with such financial covenant. The line of credit expires on December 18, 2018.

Tax Jurisdictions and Matters

We provide our services in 48 states and are subject to numerous local taxing jurisdictions within those states. In the ordinary course of business, a jurisdiction may contest our reporting positions with respect to the application of its tax code to our services. A jurisdiction’s conflicting position on the taxability of our services could result in additional tax liabilities.

We have tax matters with various taxing authorities. Because of the uncertainties related to both the probable outcomes and amount of probable assessments due, we are unable to make a reasonable estimate of a liability. We do not expect the resolution of any of these matters, taken individually or in the aggregate, to have a material adverse effect on our consolidated financial position or results of operations based on our best estimate of the outcomes of such matters.

Legal Proceedings

We are subject to various claims and legal actions in the ordinary course of business. Some of these matters include payroll and employee-related matters and examinations by governmental agencies. As we become aware of such claims and legal actions, we record accruals for any exposures that are probable and estimable. If an adverse outcome of such claims and legal actions is reasonably possible, we assess materiality and provide such financial disclosure, as appropriate. The Company believes it is not a party to, nor are any of its properties the subject of, any pending legal proceeding or governmental examination that would have a material adverse effect on the Company’s consolidated financial condition or liquidity.

Government Regulations

Our clients are concentrated in the health care industry and are primarily providers of long-term care. Many of our clients’ revenues are highly reliant on Medicare, Medicaid and third party payors’ reimbursement funding rates. New legislation or additional changes in existing regulations could be made which could directly impact the governmental reimbursement programs in which

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our clients participate. As a result, we may not know the full effects of such programs until these laws are fully implemented and government agencies issue applicable regulations or guidance.

Note 13—Subsequent Events

We evaluated all subsequent events through the filing date of this Form 10-Q. We believe there were no events or transactions occurring during this subsequent reporting period which require recognition or additional disclosure in these financial statements.

Item 2.  Management’s Discussion and Analysisof Financial Condition and Results ofOperations

Results of Operations

The following discussion is intended to provide the reader with information that will be helpful in understanding our financial statements, including the changes in certain key items in comparing financial statements period to period. We also intend to provide the primary factors that accounted for those changes, as well as a summary of how certain accounting principles affect our financial statements. In addition, we are providing information about the financial results of our two operating segments to further assist in understanding how these segments and their results affect our consolidated results of operations. This discussion should be read in conjunction with our financial statements as of September 30, 2016 and December 31, 2015 and the notes accompanying those financial statements.

Overview

We provide management, administrative and operating expertise and services to the housekeeping, laundry, linen, facility maintenance and dietary service departments of the health care industry, including nursing homes, retirement complexes, rehabilitation centers and hospitals located throughout the United States. We believe we are the largest provider of housekeeping and laundry management services to the long-term care industry in the United States, rendering such services to over 3,500 facilities in 48 states as of September 30, 2016. Although we do not directly participate in any government reimbursement programs, our clients’ reimbursements are subject to government regulation. Therefore, our clients are directly affected by any legislation relating to Medicare and Medicaid reimbursement programs.

We provide our services primarily pursuant to full service agreements with our clients. In such agreements, we are responsible for the day to day management of employees located at our clients’ facilities. We also provide services on the basis of management-only agreements for a limited number of clients. Our agreements with clients typically provide for renewable one year service terms, cancelable by either party upon 30 to 90 days’ notice after the initial 60 to 120 day period.

We are organized into two reportable segments; housekeeping, laundry, linen and other services (“Housekeeping”), and dietary department services (“Dietary”).

Housekeeping consists of managing the client’s housekeeping department which is principally responsible for the cleaning, disinfecting and sanitizing of patient rooms and common areas of a client’s facility, as well as laundering and processing of the personal clothing belonging to the facility’s patients. Also within the scope of Housekeeping is the responsibility for laundering and processing the bed linens, uniforms and other assorted linen items utilized by a client facility.

Dietary consists of managing the client’s dietary department which is principally responsible for food purchasing, meal preparation and providing dietitian consulting professional services, which includes the development of a menu that meets the patients’ dietary needs.

At September 30, 2016, Housekeeping is provided at essentially all of our 3,500 client facilities, generating approximately 61.5% or $716,154,000 of total revenues for the nine months ended September 30, 2016. Dietary is provided to over 1,000 client facilities at September 30, 2016 and contributed approximately 38.5% or $447,943,000 of total revenues for the nine months ended September 30, 2016.

On July 12, 2015, the Company completed its corporate restructuring by capitalizing its three new operating entities (HCSG East, LLC, HCSG Central, LLC and HCSG West, LLC), and transitioning the Company’s facility-based employees to such entities based on the geography served. As of July 12, 2015, (i) HCSG Insurance provided workers’ compensation and other insurance coverages to such entities with respect to such transitioned workforce, (ii) such entities provide housekeeping, laundry and dietary services as a subcontracted provider to the Company, and (iii) the Company provides strategic client-service management and administrative support services to such entities.

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Subject to the factors noted in the Cautionary Statement Regarding Forward Looking Statements included in this Quarterly Report on Form 10-Q, although there can be no assurance thereof, our financial performance for the remainder of 2016 may be comparable to historical ranges as they relate to consolidated revenues. Specifically, each of Housekeeping’s and Dietary’s revenues, as a percentage of consolidated revenues, should approximate the respective percentages noted in the Overview Section above. Furthermore, we expect the sources of organic growth for the remainder of 2016 for the respective operating segments to be primarily the same as historically experienced. Accordingly, although there can be no assurance thereof, the growth in Dietary is expected to come from our current Housekeeping client base, while growth in Housekeeping will primarily come from obtaining new clients.

Three Months Ended September 30, 2016 and 2015

The following tables sets forth the third quarter 2016 income statement key components that we use to evaluate our financial performance on a consolidated and reportable segment basis compared to third quarter 2015 amounts. The differences between the reportable segments’ operating results and other disclosed data and our consolidated financial statements relate primarily to corporate level transactions and recording of transactions at the reportable segment level which use methods other than generally accepted accounting principles.

	Three Months Ended September 30,
	2016			2015			% Change
Revenues
Housekeeping services	$	239,584,000		$	227,760,000		5.2	%
Dietary services	153,150,000			132,405,000			15.7	%
Consolidated	$	392,734,000		$	360,165,000		9.0	%
Costs of Services Provided
Housekeeping services	$	215,939,000		$	205,990,000		4.8	%
Dietary services	145,266,000			124,166,000			17.0	%
Corporate and eliminations	(24,865,000		)	(21,511,000		)	15.6	%
Consolidated	$	336,340,000		$	308,645,000		9.0	%
Selling, general and administrative expense
Corporate and eliminations	$	27,182,000		$	23,445,000		15.9	%
Investment and interest income
Corporate and eliminations	$	1,359,000		$	(1,334,000	)	(201.9	)%
Income (loss) before income taxes
Housekeeping services	$	23,645,000		$	21,770,000		8.6	%
Dietary services	7,884,000			8,239,000			(4.3	)%
Corporate and eliminations	(958,000		)	(3,268,000		)	(70.7	)%
Consolidated	$	30,571,000		$	26,741,000		14.3	%

Housekeeping, our largest and core reportable segment, represented approximately 61.0% of consolidated revenues for the third quarter 2016. Dietary revenues represented approximately 39.0% of consolidated revenues for the third quarter 2016.

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The following table sets forth the ratio which certain items bear to consolidated revenues:

	Three Months Ended September 30,
	2016		2015
Revenues	100.0	%	100.0	%
Operating costs and expenses:
Costs of services provided	85.6	%	85.7	%
Selling, general and administrative expense	6.9	%	6.5	%
Investment and interest income	0.3	%	(0.4	)%
Income before income taxes	7.8	%	7.4	%
Income taxes	2.8	%	2.7	%
Net income	5.0	%	4.7	%

Revenues

Consolidated

Consolidated revenues increased 9.0% to $392,734,000 in the third quarter 2016 compared to $360,165,000 in the third quarter 2015 as a result of the factors discussed below under Reportable Segments.

Reportable Segments

Housekeeping’s 5.2% net growth in reportable segment revenues resulted from service agreements entered into with new clients.

Dietary’s 15.7% net growth in reportable segment revenues resulted primarily from providing this service to a greater number of existing Housekeeping clients.

Costs of Services Provided

Consolidated

Consolidated costs of services increased9.0% to $336,340,000 in the third quarter 2016 compared to $308,645,000 in the third quarter 2015. The increase in costs of services is a direct result of growth in our consolidated revenues. Certain significant components within our costs of services are subject to fluctuation with the changes in our business and client base. The increase during 2016 compared to 2015 relates primarily to labor and other labor related costs. Historically, labor and other labor related costs, as well as self insurance costs, accounted for approximately 96% to 98% of consolidated costs of services.

As a percentage of consolidated revenues, cost of services decreased to 85.6% in the third quarter 2016 from 85.7% in the third quarter 2015. The following table provides a comparison of the key indicators we consider when managing the consolidated cost of services provided:

	Three Months Ended September 30,
Costs of Services Provided-Key Indicators as a % of Consolidated Revenue	2016	2015	Change
Bad debt provision	0.3%	0.2%	0.1%
Workers’ compensation and general liability insurance	2.7%	3.3%	(0.6)%

The decrease in workers’ compensation and general liability insurance expense as a percentage of consolidated revenue is primarily the result of the Company’s ongoing initiatives to promote safety and accident prevention in the workplace, as well as proactive management of workers’ compensation claims, which positively impact our claims experience.

Reportable Segments

Cost of services provided for Housekeeping, as a percentage of Housekeeping revenues for the third quarter 2016decreased to 90.1% from 90.4% in the third quarter 2015. Cost of services provided for Dietary, as a percentage of Dietary revenues for the third quarter 2016increased to 94.9% from 93.8% in the third quarter 2015.

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The following table provides a comparison of the key indicators we consider when managing cost of services at the segment level, as a percentage of the respective segment’s revenues:

	Three Months Ended September 30,
Costs of Services Provided-Key Indicators as a % of Segment Revenue	2016	2015	Change
Housekeeping labor and other labor costs	81.0%	80.2%	0.8%
Housekeeping supplies	7.7%	8.1%	(0.4)%
Dietary labor and other labor costs	54.5%	53.7%	0.8%
Dietary supplies	37.8%	38.8%	(1.0)%

The ratios of these key indicators to revenue remain relatively consistent. Variations relate to the provision of services at new facilities and changes in the mix of clients for whom we provide supplies or do not provide supplies. Management focuses on building efficiencies and managing labor and other costs at the facility level, as well as managing supply chain costs, for new and existing facilities.

Selling, General and Administrative Expense

	Three Months Ended September 30,
	2016		2015			$ Change		% Change
Selling, general and administrative expense excluding deferred compensation change (1)	$	26,286,000	$	24,858,000		$	1,428,000	5.7	%
Change in value of deferred compensation plan	896,000		(1,413,000		)	2,309,000		(163.4	)%
Selling, general and administrative expense	$	27,182,000	$	23,445,000		$	3,737,000	15.9	%

⁽¹⁾ Selling, general and administrative expense excluding the change in the market value of the deferred compensation fund.

Excluding the change in the deferred compensation plan, consolidated selling, general and administrative expense increased$1,428,000 or 5.7% compared to the third quarter 2015, related primarily to growth. The increase related to the deferred compensation plan is a result of changes in the value of our deferred compensation liability.

Consolidated Investment and Interest Income

Investment and interest income, as a percentage of consolidated revenues, increased to 0.3% for the three months ended September 30, 2016 compared to the corresponding 2015 period, primarily due to favorable market fluctuations in the value of our investments.

Consolidated Income Taxes

For the third quarter 2016 and 2015, our effective tax rate was 36%. Differences between the effective tax rate and the applicable U.S. federal statutory rate arise primarily from the effect of state and local income taxes and tax credits available to the Company.

Nine Months Ended September 30, 2016 and 2015

The following tables set forth the nine months ended September 30, 2016 income statement key components that we use to evaluate our financial performance on a consolidated and reportable segment basis compared to the nine months ended September 30, 2015 amounts. The differences between the reportable segments’ operating results and other disclosed data and our consolidated financial statements relate primarily to corporate level transactions and recording of transactions at the reportable segment level which use methods other than generally accepted accounting principles.

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	Nine Months Ended September 30,
	2016			2015			% Change
Revenues
Housekeeping services	$	716,154,000		$	681,306,000		5.1	%
Dietary services	447,943,000			389,461,000			15.0	%
Consolidated	$	1,164,097,000		$	1,070,767,000		8.7	%
Costs of Services Provided
Housekeeping services	$	647,188,000		$	617,167,000		4.9	%
Dietary services	421,840,000			364,453,000			15.7	%
Corporate and eliminations	(70,433,000		)	(64,822,000		)	8.7	%
Consolidated	$	998,595,000		$	916,798,000		8.9	%
Selling, general and administrative expense
Corporate and eliminations	$	78,192,000		$	75,332,000		3.8	%
Investment and interest income
Corporate and eliminations	$	2,548,000		$	(585,000	)	(535.6	)%
Income (loss) before income taxes
Housekeeping services	$	68,966,000		$	64,139,000		7.5	%
Dietary services	26,103,000			25,008,000			4.4	%
Corporate and eliminations	(5,211,000		)	(11,095,000		)	(53.0	)%
Consolidated	$	89,858,000		$	78,052,000		15.1	%

Housekeeping and Dietary respectively represented approximately 61.5% and 38.5% of consolidated revenues for the nine months ended September 30, 2016.

The following table sets forth the ratio which certain items bear to consolidated revenues:

	Nine Months Ended September 30,
	2016		2015
Revenues	100.0	%	100.0	%
Operating costs and expenses:
Costs of services provided	85.8	%	85.6	%
Selling, general and administrative expense	6.7	%	7.0	%
Investment and interest income	0.2	%	(0.1	)%
Income before income taxes	7.7	%	7.3	%
Income taxes	2.8	%	2.7	%
Net income	4.9	%	4.6	%

Revenues

Consolidated

Consolidated revenues increased 8.7% to $1,164,097,000 in the nine months ended September 30, 2016 compared to $1,070,767,000 in the corresponding period in 2015 as a result of the factors discussed below under Reportable Segments.

Reportable Segments

Housekeeping’s 5.1% net growth in reportable segment revenues resulted from service agreements entered into with new clients.

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Dietary’s 15.0% net growth in reportable segment revenues resulted primarily from providing this service to a greater number of existing Housekeeping clients.

Costs of services provided

Consolidated

Consolidated costs of services increased8.9% to $998,595,000 for the nine months ended September 30, 2016 compared to $916,798,000 in the corresponding period in 2015. The increase in costs of services is a direct result of growth in our consolidated revenues. Certain significant components within our costs of services are subject to fluctuation with the changes in our business and client base. The increase during 2016 compared to 2015 relates primarily to labor and other labor related costs. Historically, labor and other labor related costs, as well as self insurance costs, accounted for approximately 96% to 98% of consolidated costs of services.

As a percentage of consolidated revenues, cost of services increasedto 85.8% in the nine months ended September 30, 2016 from 85.6% in the corresponding period in 2015. The following table provides a comparison of the key indicators we consider when managing the consolidated cost of services provided:

	Nine Months Ended September 30,
Cost of Services Provided-Key Indicators as a % of Consolidated Revenue	2016		2015		Change
Bad debt provision	0.3	%	0.2	%	0.1	%
Workers’ compensation and general liability insurance	3.0	%	3.3	%	(0.3	)%

The decrease in workers’ compensation and general liability insurance expense as a percentage of consolidated revenue is primarily the result of the Company’s ongoing initiatives to promote safety and accident prevention in the workplace, as well as proactive management of workers’ compensation claims, which positively impact our claims experience.

Reportable Segments

Cost of services provided for Housekeeping, as a percentage of Housekeeping revenues for the nine months ended September 30, 2016, decreased to 90.4% from 90.6% in the corresponding period in 2015. Cost of services provided for Dietary, as a percentage of Dietary revenues for the nine months ended September 30, 2016, increased to 94.2% from 93.6% in the corresponding period in 2015.

The following table provides a comparison of the key indicators we consider when managing the cost of services at the segment level, as a percentage of the respective segment’s revenues:

	Nine Months Ended September 30,
Cost of Services Provided-Key Indicators as a % of Segment Revenue	2016		2015		Change
Housekeeping labor and other labor costs	80.0	%	79.2	%	0.8	%
Housekeeping supplies	7.8	%	8.3	%	(0.5	)%
Dietary labor and other labor costs	53.5	%	52.8	%	0.7	%
Dietary supplies	38.1	%	38.4	%	(0.3	)%

The ratios of these key indicators remain relatively consistent. Variations relate to the provision of services at new facilities and changes in the mix of clients for whom we provide supplies or do not provide supplies. Management focuses on building efficiencies and managing labor and other costs at the facility level, as well as managing supply chain costs, for new and existing facilities.

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Selling, General and Administrative Expense

	Nine Months Ended September 30,
	2016		2015			$ Change		% Change
Selling, general and administrative expense w/o deferred compensation change (1)	$	77,078,000	$	76,357,000		$	721,000	0.9	%
Change in value of deferred compensation plan	1,114,000		(1,025,000		)	2,139,000		(208.7	)%
Consolidated selling, general and administrative expense	$	78,192,000	$	75,332,000		$	2,860,000	3.8	%

⁽¹⁾ Selling, general and administrative expense excluding the change in the market value of the deferred compensation fund.

Excluding the change in the deferred compensation plan, consolidated selling, general and administrative expense increased$721,000 or 0.9% during the nine months ended September 30, 2016, related primarily to growth. The increase related to the deferred compensation plan is a result of changes in the value of our deferred compensation liability.

Consolidated Investment and Interest Income

Investment and interest income, as a percentage of consolidated revenues, increased to 0.2% for the nine months ended September 30, 2016 compared to the corresponding 2015 period, primarily due to favorable market fluctuations in the value of our investments.

Consolidated Income Taxes

For the nine months ended September 30, 2016, our effective tax rate was 36.5% compared to 37.4% for the 2015 period. Differences between the effective tax rate and the applicable U.S. federal statutory rate arise primarily from the effect of state and local income taxes and tax credits available to the Company. The decrease in the effective tax rate is primarily due to the recognition of certain tax credits in the third quarter 2016 that had not been recognized in the third quarter 2015, as the credits were not approved until late 2015.

Liquidity and Capital Resources

Cash generated through operations is our primary source of liquidity. At September 30, 2016, we had cash, cash equivalents and marketable securities of $104,950,000 and working capital of $308,799,000, compared to December 31, 2015 cash, cash equivalents and marketable securities of $102,685,000 and working capital of $269,277,000. Our current ratio was 3.7 to 1 at September 30, 2016 versus 3.8 to 1 at December 31, 2015. The increase in working capital is driven by the timing of payments and cash receipts as of September 30, 2016 as compared with December 31, 2015.

We have a $200,000,000 bank line of credit on which we may draw to meet short-term liquidity requirements in excess of internally generated cash flow. Amounts drawn under the line of credit are payable upon demand. At September 30, 2016, there were no borrowings under the line of credit. At September 30, 2016, we also had outstanding a $78,078,000 irrevocable standby letter of credit, which relates to payment obligations under our insurance programs. In connection with the issuance of the letter of credit, the amount available under the line of credit was reduced by $78,078,000 at September 30, 2016. The letter of credit was decreased to $63,735,000 on October 25, 2016.

The line of credit requires us to satisfy one financial covenant. The covenant and its respective status at September 30, 2016 was as follows:

Covenant Description and Requirement	As of September 30, 2016
Funded debt (1) to EBITDA(2) ratio: less than 3.00 to 1.00	0.71 to 1.00

⁽¹⁾  All indebtedness for borrowed money, including but not limited to capitalized lease obligations, reimbursement obligations in respect of letters of credit and guaranties of any such indebtedness.

⁽²⁾  Net income plus interest expense, income tax expense, depreciation, amortization and extraordinary non-recurring losses/gains.

As noted above, we were in compliance with our financial covenant at September 30, 2016 and we expect to remain in compliance. The line of credit expires on December 18, 2018.

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Cash Flows from Operating Activities

Cash flows from operating activities are primarily driven by earnings, excluding the impact of non-cash items, the timing of cash receipts and disbursements, and changes in working capital items.

The net cash provided by our operating activities was $37,898,000 for the nine months ended September 30, 2016. The principal source of net cash flows from operating activities for the period was net income of $57,097,000, adjusted for non-cash charges to operations for depreciation and amortization, provision for bad debts, deferred income taxes and stock-based compensation, which totaled $14,693,000. Cash was also provided by increases in accrued payroll and accrued and withheld payroll taxes of $22,065,000, income taxes payable of $7,870,000, accrued insurance claims of $4,870,000 and our deferred compensation liability of 2,284,000. These sources of cash were partially offset by increases in accounts and notes receivable of $54,954,000, prepaid expenses and other assets of $5,279,000 and inventories and supplies of $1,295,000 and a decrease in accounts payable and other accrued expenses of $6,774,000.

Cash Flows from Investing Activities

Cash flows from investing activities are related to capital expenditures and our investments in marketable securities.

The net cash used in our investing activities for the nine months ended September 30, 2016 was $14,345,000, primarily attributable to $10,614,000 of net purchases of marketable securities and $3,908,000 for the purchase of property and equipment. See “Capital Expenditures” below.

Cash Flows from Financing Activities

Cash flows from financing activities relate primarily to dividends paid and proceeds from the exercise of stock options.

The net cash used in financing activities during the nine months ended September 30, 2016 was primarily related to $39,849,000 in dividend payments, partially offset by proceeds of $5,600,000 from the exercise of stock options by employees and directors. Additionally, as a result of tax deductions derived from the stock option exercises, we recognized an income tax benefit of $1,750,000.

The dividends paid to shareholders during the nine months ended September 30, 2016 were funded by the existing cash, cash equivalents and marketable securities held by the Company. At September 30, 2016 and December 31, 2015, we had $104,950,000 and $102,685,000, respectively, in cash, cash equivalents and marketable securities. Our Board of Directors reviews our dividend policy on a quarterly basis. Although there can be no assurance that we will continue to pay dividends or the amount of the dividend, we expect to continue to pay a regular quarterly cash dividend. In connection with the establishment of our dividend policy, we adopted a Dividend Reinvestment Plan in 2003.

Accounts and Notes Receivable

We expend considerable effort to collect the amounts due for our services on the terms agreed upon with our clients. Many of our clients participate in programs funded by federal and state governmental agencies which historically have encountered delays in making payments to their program participants. Whenever possible, when a client falls behind in making agreed-upon payments to us, we convert the unpaid accounts receivable to interest bearing promissory notes. The promissory notes receivable provide a means by which to further evidence the amounts owed and provide a definitive repayment plan and therefore may ultimately enhance our ability to collect the amounts due. At September 30, 2016 and December 31, 2015, we had $16,353,000 and $16,830,000, net of reserves, respectively, of such promissory notes outstanding. Additionally, we consider restructuring service agreements from full service to management-only service in the case of certain clients experiencing financial difficulties. We believe that such restructurings may provide us with a means to maintain a relationship with the client while at the same time minimizing collection exposure.

We have had varying collections experience with respect to our accounts and notes receivable. When contractual terms are not met, we generally encounter difficulty in collecting amounts due from certain of our clients. Therefore, we have sometimes been required to extend the period of payment for certain clients beyond contractual terms. These clients include those who have terminated service agreements and slow payers experiencing financial difficulties. In order to provide for these collection problems and the general risk associated with the granting of credit terms, we have recorded bad debt provisions (in an Allowance for Doubtful Accounts) of $3,200,000 and $2,225,000 for the nine months ended September 30, 2016 and 2015, respectively. As a percentage of total revenues, these provisions represent 0.3% and 0.2% for the respective periods. In making our credit evaluations, in addition to analyzing and anticipating, where possible, the specific cases described above, we consider the general collection

27

risk associated with trends in the long-term care industry. We also establish credit limits, perform ongoing credit evaluation and monitor accounts to minimize the risk of loss. Notwithstanding our efforts to minimize credit risk exposure, our clients could be adversely affected if future industry trends change in such a manner as to negatively impact their cash flows. If our clients experience a negative impact in their cash flows, it would have a material adverse effect on our results of operations and financial condition.

Capital Expenditures

The level of capital expenditures is generally dependent on the number of new clients obtained. Such capital expenditures primarily consist of housekeeping equipment purchases, laundry and linen equipment installations, and computer hardware and software. Although we have no specific material commitments for capital expenditures through the end of calendar year 2016, we estimate that for the remainder of 2016 we will have capital expenditures of approximately $1,125,000 to $1,500,000 in connection with housekeeping equipment purchases and laundry and linen equipment installations in our clients’ facilities, as well as expenditures relating to internal data processing hardware and software requirements, computer equipment and office equipment. We believe that our cash from operations, existing cash and cash equivalents balance and credit line will be adequate for the foreseeable future to satisfy the needs of our operations and to fund our anticipated growth. However, should these sources not be sufficient, we would, if necessary, seek to obtain necessary working capital from such sources as long-term debt or equity financing.

Material Off-Balance Sheet Arrangements

We have no material off-balance sheet arrangements, other than our irrevocable standby letter of credit previously discussed.

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Item 3.  Quantitative and QualitativeDisclosures About Market Risk

At September 30, 2016, we had $104,950,000 in cash, cash equivalents and marketable securities. The fair value of all of our cash equivalents and marketable securities is determined based on “Level 1” or “Level 2” inputs, which are based upon quoted prices for identical or similar instruments in markets that are not active, and model-based valuation techniques for which all significant assumptions are observable in the market. We place our cash investments in instruments that meet credit quality standards, as specified in our investment policy guidelines.

Investments in both fixed-rate and floating-rate investments carry a degree of interest rate risk. Fixed rate securities may have their market value adversely impacted due to an increase in interest rates, while floating rate securities may produce less income than expected if interest rates fall. Due in part to these factors, our future investment income may fall short of expectations due to changes in interest rates or if there is a decline in the fair value of our investments.

Item 4. Controls and Procedures

Evaluation of Disclosure Controls and Procedures

Disclosure controls and procedures are intended to ensure that information required to be disclosed in our reports under the Securities Exchange Act of 1934 (the “Exchange Act”), such as this Form 10-Q, is reported in accordance with Securities and Exchange Commission rules. Disclosure controls are also intended to ensure that such information is accumulated and communicated to management, including the Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosure.

Based on their evaluation as of September 30, 2016, pursuant to Exchange Act Rule 13a-15(b), our management, including our Chief Executive Officer and Chief Financial Officer, believe our disclosure controls and procedures (as defined in Exchange Act

13a-15(e)) are effective.

Changes in Internal Controls over Financial Reporting

In connection with the evaluation pursuant to Exchange Act Rule 13a-15(d) of our internal control over financial reporting (as defined in Exchange Act Rule 13a-15(f)) by our management, including our Chief Executive Officer and Chief Financial Officer, no changes during the quarter ended September 30, 2016 were identified that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

Certifications

Certifications of the Principal Executive Officer and Principal Financial and Accounting Officer regarding, among other items, disclosure controls and procedures are included as exhibits to this Form 10-Q.

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PART II — OTHER INFORMATION

Item 1. Legal Proceedings

In the normal course of business, the Company is involved in various administrative and legal proceedings, including labor and employment, contracts, personal injury, and insurance matters. The Company believes it is not a party to, nor are any of its properties the subject of, any pending legal proceeding or governmental examination that would have a material adverse effect on the Company’s consolidated financial condition or liquidity. However, in light of the uncertainties involved in such proceedings, the ultimate outcome of a particular matter could become material to the Company’s results of operations for a particular period depending on, among other factors, the size of the loss or liability imposed and the level of the Company’s operating income for that period.

Item 1A. Risk Factors

There has been no material change in the risk factors set forth in Part I, Item 1A, “Risk Factors” in our Annual Report on Form 10-K for the year ended December 31, 2015.

Item 2. Unregistered Sales of Equity Securities and Use of Proceeds

Not applicable.

Item 3. Defaults Upon Senior Securities

Not applicable.

Item 4. Mine Safety Disclosures

Not applicable.

Item 5. Other Information

On August 1, 2016, Healthcare Services Group, Inc. adopted Amendment No. 3 to the Healthcare Services Group, Inc. Employee Stock Purchase Plan (the “ESPP”), originally effective as of January 1, 2000, and as amended effective January 1, 2004 and April 12, 2011. The Amendment No. 3 extends the ESPP for an additional five years through 2021.

Item 6. Exhibits

The following exhibits are filed as part of this Report:

Exhibit Number	Description
4.1	Amendment No. 3 to the Healthcare Services Group, Inc. Employee Stock Purchase Plan, dated as of August 1, 2016
31.1	Certification of Principal Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act
31.2	Certification of Principal Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act
32.1	Certification of the Principal Executive Officer and Principal Financial Officer pursuant to Section 906 of the Sarbanes-Oxley Act
101	The following financial information from the Company's Form 10-Q for the quarterly period ended September 30, 2016 formatted in eXtensible Business Reporting Language (XBRL): (i) Consolidated Balance Sheets, (ii) Consolidated Statements of Comprehensive Income, (iii) Consolidated Statements of Cash Flows, (iv) Consolidated Statement of Stockholders' Equity, and (v) Notes to Consolidated Financial Statements

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Signatures

Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant had duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

		HEALTHCARE SERVICES GROUP, INC.
Date:	October 28, 2016	/s/ Theodore Wahl
		Theodore Wahl
		President & Chief Executive Officer
		(Principal Executive Officer)
Date:	October 28, 2016	/s/ John C. Shea
		John C. Shea
		Chief Financial Officer
		(Principal Financial and Accounting Officer)

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EX-4.1

Exhibit 4.1

Amendment No. 3 to the

Healthcare Services Group, Inc. Employee Stock Purchase Plan

Dated as of August 1, 2016

THIS AMENDMENT NO. 3 (this “Amendment’) to the Healthcare Services Group, Inc. Employee Stock Purchase Plan originally effective as of January 1, 2000, and as amended effective January 1, 2004 and April 12, 2011 (the “ESPP”) is made as of August 1, 2016.

WHEREAS, Healthcare Services Group, Inc. (the “Company”) adopted the ESPP effective as of January 1, 2000 (the “Original Effective Date”), and amended the ESPP effective January 1, 2004 (“Amendment No. 1”) and April 12, 2011 (“Amendment No. 2”).

WHEREAS, the Board of Directors of the Company deems it in the best interest of the Company to amend the ESPP and extend the ESPP for an additional five annual offerings.

NOW, THEREFORE, BE IT RESOLVED, that the Board hereby amends the ESPP as follows:

1.Amendment to Article II – Definitions. Article II is hereby amended to add the following new Section 2.06:

“Section 2.06. Original Effective Date.

“Original Effective Date” means January 1, 2000.”

2.Amendment to Section 4.01. Section 4.01 is hereby amended and replaced in its entirety with the following:

“4.01. Annual Offerings. The Plan will be implemented by five (5) annual offerings of the Company’s Common Stock (the “Offerings”). The first Offering will begin January 1, 2017 and terminate on December 31, 2017. Each of the subsequent Offerings will begin on the 1^st day of January in each of the years 2018, 2019, 2020 and 2021 with each such Offering terminating on December 31 of each year. The maximum number of shares issued in the respective years shall be:

From January 1, 2017 to December 31, 2017: 75,000 shares, plus unissued shares from the prior offerings since the Original Effective Date, whether offered or not, not to exceed 800,000 shares (as adjusted upon changes in capitalization of the Company as provided in Section 12.04 since the Original Effective Date).

1

From January 1, 2018 to December 31, 2018: 75,000 shares, plus unissued shares from the prior offerings since the Original Effective Date, whether offered or not, not to exceed 800,000 shares (as adjusted upon changes in capitalization of the Company as provided in Section 12.04 since the Original Effective Date).

From January 1, 2019 to December 31, 2019: 75,000 shares, plus unissued shares from the prior offerings since the Original Effective Date, whether offered or not, not to exceed 800,000 shares (as adjusted upon changes in capitalization of the Company as provided in Section 12.04 since the Original Effective Date).

From January 1, 2020 to December 31, 2020: 75,000 shares, plus unissued shares from the prior offerings since the Original Effective Date, whether offered or not, not to exceed 800,000 shares (as adjusted upon changes in capitalization of the Company as provided in Section 12.04 since the Original Effective Date).

From January 1, 2021 to December 31, 2021: 75,000 shares, plus unissued shares from the prior offerings since the Original Effective Date, whether offered or not, not to exceed 800,000 shares (as adjusted upon changes in capitalization of the Company as provided in Section 12.04 since the Original Effective Date).”

3.No Other Amendments. Except as amended hereby in Sections 1 and 2, all of the terms and provisions of the ESPP shall remain in full force and effect.

This Amendment No. 3 was approved by the Company as of August 1, 2016.

_________________________________________

Jason J. Bundick, Secretary

2

EX-31.1

Exhibit 31.1

Certification of the Chief Executive Officer

Pursuant to Rules 13a-14(a) and 15d-14(a)

Under the Securities Exchange Act, as Amended

I, Theodore Wahl, certify that:

1. I have reviewed this Quarterly Report on Form 10-Q of Healthcare Services Group, Inc.;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4. The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures ( as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5. The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s Board of Directors:

a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting

Date:	October 28, 2016	/s/ Theodore Wahl
		Theodore Wahl
		President & Chief Executive Officer
		(Principal Executive Officer)

EX-31.2

Exhibit 31.2

Certification of the Chief Financial Officer

Pursuant to Rules 13a-14(a) and 15d-14(a)

Under the Securities Exchange Act, as Amended

I, John C. Shea, certify that:

1. I have reviewed this Quarterly Report on Form 10-Q of Healthcare Services Group, Inc.;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4. The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures ( as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5. The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s Board of Directors:

a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting

Date:	October 28, 2016	/s/ John C. Shea
		John C. Shea
		Chief Financial Officer
		(Principal Financial and Accounting Officer)

EX-32.1

Exhibit 32.1

CertificationPursuant to

18 U.S.C. Section 1350,

As AdoptedPursuant to

Section 906 ofthe Sarbanes-Oxley Act of 2002

In connection with the Quarterly Report on Form 10-Q of Healthcare Services Group, Inc. (the "Company") for the quarter ended September 30, 2016 as filed with the Securities and Exchange commission on the date hereof (the "Form 10-Q"), Theodore Wahl, the Chief Executive Officer of the Company, and John C. Shea, the Chief Financial Officer of the Company, each hereby certifies, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that to the best of their knowledge:

(1) The Form 10-Q fully complies with the requirements of Section 13(a) or 15(d), of the Securities Exchange Act of 1934, as amended; and

(2) That information contained in the Form 10-Q fairly presents, in all material respects, the financial condition and results of operations of the Company.

/s/ Theodore Wahl	/s/ John C. Shea
Theodore Wahl	John C. Shea
President & Chief Executive Officer	Chief Financial Officer
(Principal Executive Officer)	(Principal Financial and Accounting Officer)
October 28, 2016	October 28, 2016

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Document and Entity Information - shares shares in Thousands	9 Months Ended
	Sep. 30, 2016	Oct. 26, 2016
Document And Entity Information [Abstract]
Entity Registrant Name	HEALTHCARE SERVICES GROUP INC
Entity Central Index Key	0000731012
Document Type	10-Q
Document Period End Date	Sep. 30, 2016
Amendment Flag	false
Document Fiscal Year Focus	2016
Document Fiscal Period Focus	Q3
Current Fiscal Year End Date	--12-31
Entity Filer Category	Large Accelerated Filer
Entity Common Stock, Shares Outstanding		72,587

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Consolidated Balance Sheets - USD ($) $ in Thousands	Sep. 30, 2016	Dec. 31, 2015
Current assets:
Cash and cash equivalents	$ 24,327	$ 33,189
Marketable securities, at fair value	80,623	69,496
Accounts and notes receivable, less allowance for doubtful accounts of $6,376,000 as of September 30, 2016 and $4,608,000 as of December 31, 2015	265,533	214,854
Inventories and supplies	37,603	36,308
Prepaid expenses and other	16,382	11,495
Total current assets	424,468	365,342
Property and equipment, net	13,275	13,086
Goodwill	44,438	44,438
Other intangible assets, less accumulated amortization of $14,065,000 as of September 30, 2016 and $19,473,000 as of December 31, 2015	15,016	17,108
Notes receivable - long term portion	4,048	2,972
Deferred compensation funding, at fair value	26,332	25,391
Deferred income taxes	9,198	12,567
Other noncurrent assets	48	45
TOTAL ASSETS	536,823	480,949
Current liabilities:
Accounts payable	39,529	41,472
Accrued payroll, accrued and withheld payroll taxes	37,850	18,062
Other accrued expenses	2,767	3,115
Income taxes payable	9,332	3,212
Accrued legal expenses	2,284	10,464
Accrued insurance claims	23,907	19,740
Total current liabilities	115,669	96,065
Accrued insurance claims - long term portion	63,213	62,510
Deferred compensation liability	26,837	25,918
Commitments and contingencies
STOCKHOLDERS’ EQUITY:
Common stock, $.01 par value; 100,000,000 shares authorized; 74,187,000 and 73,793,000 shares issued, and 72,510,000 and 72,034,000 shares outstanding as of September 30, 2016 and December 31, 2015, respectively	742	738
Additional paid-in capital	215,531	199,294
Retained earnings	124,134	106,886
Accumulated other comprehensive income, net of taxes	1,308	543
Common stock in treasury, at cost; 1,677,000 shares as of September 30, 2016 and 1,759,000 shares as of December 31, 2015	(10,611)	(11,005)
Total stockholders’ equity	331,104	296,456
TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY	$ 536,823	$ 480,949

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Consolidated Balance Sheets (Parenthetical) - USD ($) $ in Thousands	Sep. 30, 2016	Dec. 31, 2015
Current assets:
Allowance for doubtful accounts	$ 6,376	$ 4,608
Accumulated amortization of other intangible assets	$ 14,065	$ 19,473
STOCKHOLDERS’ EQUITY:
Common stock, par value (in dollars per share)	$ 0.01	$ 0.01
Common stock authorized (in shares)	100,000,000	100,000,000
Common stock issued (in shares)	74,187,000	73,793,000
Common stock outstanding (in shares)	72,510,000	72,034,000
Common stock in treasury (in shares)	1,677,000	1,759,000

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Consolidated Statements of Comprehensive Income - USD ($) shares in Thousands, $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2016	Sep. 30, 2015	Sep. 30, 2016	Sep. 30, 2015
Income Statement [Abstract]
Revenues	$ 392,734	$ 360,165	$ 1,164,097	$ 1,070,767
Operating costs and expenses:
Costs of services provided	336,340	308,645	998,595	916,798
Selling, general and administrative expense	27,182	23,445	78,192	75,332
Other income (expense), net:
Investment and interest	1,359	(1,334)	2,548	(585)
Income before income taxes	30,571	26,741	89,858	78,052
Income tax provision	10,860	9,655	32,761	29,162
Net income	$ 19,711	$ 17,086	$ 57,097	$ 48,890
Per share data:
Basic earnings per common share (in dollars per share)	$ 0.27	$ 0.24	$ 0.79	$ 0.68
Diluted earnings per common share (in dollars per share)	$ 0.27	$ 0.24	$ 0.78	$ 0.68
Weighted average number of common shares outstanding:
Basic (in shares)	72,839	72,009	72,718	71,714
Diluted (in shares)	73,592	72,691	73,435	72,381
Comprehensive income:
Net income	$ 19,711	$ 17,086	$ 57,097	$ 48,890
Other comprehensive income:
Unrealized gain (loss) on available for sale marketable securities, net of taxes	(369)	198	765	181
Total comprehensive income	$ 19,342	$ 17,284	$ 57,862	$ 49,071

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Consolidated Statements of Cash Flows - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2016	Sep. 30, 2015
Cash flows from operating activities:
Net income	$ 57,097	$ 48,890
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization	5,632	5,678
Bad debt provision	3,200	2,225
Deferred income tax expense	2,748	20,767
Stock-based compensation expense	3,113	2,567
Tax benefit from equity compensation plans, gross	(1,750)	(1,062)
Amortization of premium on marketable securities	1,053	314
Unrealized gain on deferred compensation fund investments	(1,041)	939
Changes in operating assets and liabilities:
Accounts and notes receivable	(54,954)	(11,170)
Inventories and supplies	(1,295)	(425)
Prepaid expenses and other assets	(5,279)	(2,020)
Deferred compensation funding	(941)	836
Accounts payable and other accrued expenses	(6,774)	(7,703)
Accrued payroll, accrued and withheld payroll taxes	22,065	(18,189)
Accrued insurance claims	4,870	11,384
Deferred compensation liability	2,284	(1,415)
Income taxes payable	7,870	889
Net cash provided by operating activities	37,898	52,505
Cash flows from investing activities:
Disposals of fixed assets	177	248
Additions to property and equipment	(3,908)	(3,975)
Purchases of marketable securities	(18,751)	(52,219)
Sales of marketable securities	8,137	4,786
Net cash used in investing activities	(14,345)	(51,160)
Cash flows from financing activities:
Dividends paid	(39,849)	(38,338)
Reissuance of treasury stock pursuant to Dividend Reinvestment Plan	84	83
Tax benefit from equity compensation plans, gross	1,750	1,062
Proceeds from the exercise of stock options	5,600	4,937
Net cash used in financing activities	(32,415)	(32,256)
Net change in cash and cash equivalents	(8,862)	(30,911)
Cash and cash equivalents at beginning of the period	33,189	75,280
Cash and cash equivalents at end of the period	24,327	44,369
Supplementary cash flow information:
Cash paid for interest	441	137
Cash paid for income taxes, net of refunds	$ 22,141	$ 7,508

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Consolidated Statements of Stockholders' Equity - USD ($) shares in Thousands, $ in Thousands	Total	Common Stock	Additional Paid-in Capital	Accumulated Other Comprehensive Income, net of taxes	Retained Earnings	Treasury Stock
Balance at Dec. 31, 2014				$ 25
Comprehensive income:
Net income for the period	$ 48,890
Unrealized gain on available for sale marketable securities, net of taxes	181
Total comprehensive income	49,071
Balance at Sep. 30, 2015				206
Balance (in shares) at Dec. 31, 2015		73,793
Balance at Dec. 31, 2015	296,456	$ 738	$ 199,294	543	$ 106,886	$ (11,005)
Comprehensive income:
Net income for the period	57,097				57,097
Unrealized gain on available for sale marketable securities, net of taxes	765			765
Total comprehensive income	57,862
Exercise of stock options and other stock-based compensation, net of shares tendered (in shares)		284
Exercise of stock options and other stock-based compensation, net of shares tendered	5,600	$ 3	5,597
Tax benefit from equity compensation plans	1,540		1,540
Share-based compensation expense — stock options and restricted stock	2,810		2,810
Treasury shares issued for Deferred Compensation Plan funding and redemptions	534		325			209
Shares issued pursuant to Employee Stock Purchase Plan	2,067		1,696			371
Cash dividends	(39,849)				(39,849)
Shares issued pursuant to Dividend Reinvestment Plan	84		270			(186)
Shares issued pursuant to settlement (in shares)		113
Shares issued pursuant to settlement	4,000	$ 1	3,999
Balance (in shares) at Sep. 30, 2016		74,187
Balance at Sep. 30, 2016	$ 331,104	$ 742	$ 215,531	$ 1,308	$ 124,134	$ (10,611)

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Description of Business and Significant Accounting Policies

9 Months Ended

Sep. 30, 2016

Accounting Policies [Abstract]

Description of Business and Significant Accounting Policies

Description of Business and Significant Accounting Policies

Nature of Operations

Healthcare Services Group, Inc. (the “Company”) provides management, administrative and operating expertise and services to the housekeeping, laundry, linen, facility maintenance and dietary service departments of the health care industry, including nursing homes, retirement complexes, rehabilitation centers and hospitals located throughout the United States. Although we do not directly participate in any government reimbursement programs, our clients’ reimbursements are subject to government regulation. Therefore, they are directly affected by any legislation relating to Medicare and Medicaid reimbursement programs.

We provide our services primarily pursuant to full service agreements with our clients. In such agreements, we are responsible for the day-to-day management of employees located at our clients’ facilities. We also provide services on the basis of management-only agreements for a limited number of clients. Our agreements with clients typically provide for renewable one year service terms, cancelable by either party upon 30 to 90 days notice after the initial 60 to 120 day period.

We are organized into two reportable segments: housekeeping, laundry, linen and other services (“Housekeeping”), and dietary department services (“Dietary”).

Housekeeping consists of the managing of clients’ housekeeping departments, which are principally responsible for the cleaning, disinfecting and sanitizing of patient rooms and common areas of a client’s facility, as well as the laundering and processing of the personal clothing belonging to the facility’s patients. Also within the scope of this segment’s service is the responsibility for laundering and processing of bed linens, uniforms and other assorted linen items utilized by a client facility.

Dietary consists of managing clients’ dietary department which is principally responsible for food purchasing, meal preparation and providing dietitian consulting professional services, which includes the development of a menu that meets patients’ dietary needs.

Unaudited Interim Financial Data

The accompanying unaudited consolidated financial statements have been prepared in accordance with generally accepted accounting principles in the United States (“US GAAP”) for interim financial information and the requirements of Form 10-Q and Article 10 of Regulation S-X. Accordingly, these consolidated financial statements do not include all of the information and footnotes necessary for a complete presentation of financial position, results of operations and cash flows. However, in our opinion, all adjustments which are of a normal recurring nature and necessary for a fair presentation have been reflected in these consolidated financial statements. The balance sheet shown in this report as of December 31, 2015 has been derived from, and does not include, all of the disclosures contained in the financial statements for the year ended December 31, 2015. These financial statements should be read in conjunction with the financial statements and notes thereto included in our Annual Report on Form 10-K for the year ended December 31, 2015. The results of operations for the three and nine months ended September 30, 2016 are not necessarily indicative of the results that may be expected for any future period.

Certain amounts in the prior year financial statements have been reclassified to conform to current presentation.

Principles of Consolidation

The accompanying consolidated financial statements include the accounts of Healthcare Services Group, Inc. and its wholly-owned subsidiaries. All significant intercompany transactions and balances have been eliminated in consolidation.

Cash and Cash Equivalents

Cash and cash equivalents are held in U.S. financial institutions or in custodial accounts with U.S. financial institutions. Cash equivalents are defined as short-term, highly liquid investments with a maturity of three months or less at the time of purchase that are readily convertible into cash and have insignificant interest rate risk.

Inventories and Supplies

Inventories and supplies include housekeeping, linen and laundry supplies, as well as food provisions and supplies. Inventories and supplies are stated at cost to approximate a first-in, first-out (FIFO) basis. Linen supplies are amortized on a straight-line basis over their estimated useful life of 24 months.

Revenue Recognition

Revenues from our service agreements with clients are recognized as services are performed.

As a distributor of laundry equipment, we occasionally sell laundry installations to certain clients. The sales in most cases represent the construction and installation of a turn-key operation and have payment terms ranging from 24 to 60 months. During the three and nine months ended September 30, 2016 and 2015, laundry installation sales were not material.

Income Taxes

We use the asset and liability method of accounting for income taxes. Under this method, income tax expense is recognized for the amount of taxes payable or refundable for the current period. We accrue for probable tax obligations as required by facts and circumstances in various regulatory environments. In addition, deferred tax assets and liabilities are recognized for expected future tax consequences of temporary differences between the book and tax bases of assets and liabilities. When appropriate, valuation allowances are recorded to reduce deferred tax assets to amounts for which realization is more likely than not.

Uncertain income tax positions taken or expected to be taken in tax returns are reflected within our financial statements based on a recognition and measurement process.

Earnings per Common Share

Basic earnings per common share are computed by dividing income available to common shareholders by the weighted-average number of common shares outstanding for the period. Diluted earnings per common share are calculated using the weighted-average number of common shares outstanding and dilutive common shares, such as those issuable upon exercise of stock options.

Share-Based Compensation

The Company recognizes compensation expense for share-based awards and programs for employees and directors. We estimate the fair value of stock options as of the date of grant using a Black-Scholes option valuation model, while share-based awards are valued based on the market-price on the date of grant. The value of the portion of the award that is ultimately expected to vest, after accounting for forfeitures, is recognized as an expense in the Company’s consolidated statements of comprehensive income ratably over the requisite service periods.

Use of Estimates in Financial Statements

In preparing financial statements in conformity with U.S. GAAP, we make estimates and assumptions that affect the reported amounts of assets and liabilities, disclosures of contingent assets and liabilities, and the reported amounts of revenues and expenses. Actual results could differ from those estimates. Significant estimates are used in determining, but are not limited to, our allowance for doubtful accounts, accrued insurance claims, asset valuations, deferred taxes and reviews for potential impairment. The estimates are based upon various factors including current and historical trends, as well as other pertinent industry and regulatory authority information. We regularly evaluate this information to determine if it is necessary to update the basis for our estimates and to adjust for known changes.

Self-Funded Captive Insurance Programs

In 2015, the Company transitioned its workers compensation and certain employee health & welfare insurance programs to HCSG Insurance Corp. (“HCSG Insurance”), its wholly owned captive insurance subsidiary which previously provided only general liability coverage to the Company. HCSG Insurance was formed to provide the Company with greater efficiency in managing its property & casualty and health & welfare programs.

Concentrations of Credit Risk

Our financial instruments consist principally of cash and cash equivalents, marketable securities, deferred compensation funding and accounts and notes receivable. Our marketable securities are fixed income investments which are highly liquid and can be readily purchased or sold through established markets. At September 30, 2016 and December 31, 2015, substantially all of our cash and cash equivalents and marketable securities were held in one large financial institution located in the United States.

Our clients are concentrated in the health care industry and are primarily providers of long-term care. Many of our clients’ revenues are highly reliant on Medicare, Medicaid and third party payors’ reimbursement funding rates. Legislation can significantly alter overall government reimbursement for nursing home services and such changes, as well as other trends in the long-term care industry, have affected and could adversely affect the liquidity of our clients, resulting in their inability to make payments to us in accordance with agreed upon payment terms. These factors could result in the recognition of significant additional bad debts in the future.

Recent Accounting Pronouncements

In June 2016, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) 2016-13, Financial Instruments - Credit Losses: Measurement of Credit Losses on Financial Instruments. The update replaces the current incurred loss impairment methodology of recognizing credit losses with a methodology that instead reflects expected credit losses and requires consideration of a broader range of information to inform credit loss estimates. The standard is effective for fiscal years beginning after December 15, 2019, including interim periods within those years, with early adoption permitted for fiscal years and interim periods beginning after December 15, 2018. The Company is in the process of evaluating the impact of the adoption of this ASU.

In March 2016, the FASB issued ASU 2016-09, Stock Compensation: Improvements to Employee Share-Based Payment Accounting. ASU 2016-09 is intended to simplify several aspects of the accounting for share-based payments. The guidance will be effective for fiscal years beginning after December 15, 2016, including interim periods within that year. The Company is in the process of evaluating the impact of the adoption of this ASU.

In May 2014, the FASB issued ASU 2014-09, Revenue from Contracts with Customers, and a subsequent amendment to the standard in March 2016 with ASU 2016-08. The original standard provides guidance on recognizing revenue, including a five step model to determine when revenue recognition is appropriate. The standard requires that an entity recognize revenue to depict the transfer of promised goods or services to customers in an amount that reflects the consideration to which the entity expects to be entitled in exchange for those goods or services. The amendment to the standard clarifies implementation guidance on principal versus agent considerations. Adoption of the new standard is effective for reporting periods beginning after December 15, 2017, with early adoption prohibited. The Company is in the process of evaluating the impact of the adoption of this ASU.

In February 2016, the FASB issued ASU 2016-02, Leases. ASU 2016-02 requires lessees to recognize assets and liabilities on their balance sheet related to the rights and obligations created by most leases, while continuing to recognize expenses on their income statements over the lease term.  It will also require disclosures designed to give financial statement users information regarding the amount, timing, and uncertainty of cash flows arising from leases. The guidance is effective for annual reporting periods beginning after December 15, 2018, and interim periods within those years. Early adoption is permitted for all entities. The Company is currently evaluating the impact ASU 2016-02 will have on our consolidated financial statements and associated disclosures.

In November 2015, the FASB issued ASU 2015-17, Balance Sheet Classification of Deferred Taxes. The amendment in this ASU requires that deferred tax assets and liabilities, along with any related valuation allowance, be classified as noncurrent in a classified statement of financial position. The guidance becomes effective for annual reporting periods beginning after December 15, 2016 with early adoption permitted. Management elected to adopt the standard in the first quarter of 2016, with retrospective application to prior period balances presented. The adoption of ASU 2015-17 did not have a material impact on the Company’s consolidated financial statements.

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Changes in Accumulated Other Comprehensive Income by Component

9 Months Ended

Sep. 30, 2016

Accumulated Other Comprehensive Income (Loss), Net of Tax [Abstract]

Changes in Accumulated Other Comprehensive Income by Component

Changes in Accumulated Other Comprehensive Income by Component

Accumulated other comprehensive income consists of unrealized gains and losses from our available for sale marketable securities.

The following table provides a summary of the changes in accumulated other comprehensive income for the nine months ended September 30, 2016 and 2015:

	Unrealized Gains and Losses on Available for Sale Securities (1)
	Nine Months Ended September 30,
	2016			2015
Accumulated other comprehensive income — beginning balance	$	543,000		$	25,000
Other comprehensive income before reclassifications	914,000			184,000
Amounts reclassified from accumulated other comprehensive income (2)(3)	(149,000		)	(3,000		)
Net current period change in other comprehensive income	765,000			181,000
Accumulated other comprehensive income — ending balance	$	1,308,000		$	206,000

⁽¹⁾  All amounts are net of tax.

⁽²⁾  Realized gains and losses are recorded pre-tax under “Other income - Investment and interest” on our consolidated statements of comprehensive income.

⁽³⁾  For the nine months ended September 30, 2016 and 2015, the Company recorded $226,000 and $5,000, respectively, of realized gains from the sale of available for sale securities. Refer to Note 5 herein for further information.

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Property and Equipment

9 Months Ended

Sep. 30, 2016

Property, Plant and Equipment [Abstract]

Property and Equipment

Property and Equipment

Property and equipment are recorded at cost. Depreciation is recorded over the estimated useful life of each class of depreciable assets, and is computed using the straight-line method. Leasehold improvements are amortized over the shorter of the estimated asset life or term of the lease. Repairs and maintenance costs are charged to expense as incurred.

The following table sets forth the amounts of property and equipment by each class of depreciable assets as of September 30, 2016 and December 31, 2015:

	September 30, 2016		December 31, 2015
Housekeeping and office equipment and furniture	$	31,763,000	$	29,852,000
Laundry and linen equipment installations	1,201,000		1,117,000
Autos and trucks	138,000		138,000
Total property and equipment, at cost	33,102,000		31,107,000
Less accumulated depreciation	19,827,000		18,021,000
Total property and equipment, net	$	13,275,000	$	13,086,000

Depreciation expense for the three months ended September 30, 2016 and 2015 was $1,114,000 and $1,036,000, respectively. Depreciation expense for the nine months ended September 30, 2016 and 2015 was $3,541,000 and $3,247,000, respectively.

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Goodwill and Other Intangible Assets

9 Months Ended

Sep. 30, 2016

Goodwill and Intangible Assets Disclosure [Abstract]

Goodwill And Other Intangible Assets

Goodwill and Other Intangible Assets

Goodwill

Goodwill represents the excess of the purchase price over the fair value of the net assets of an acquired business. Goodwill is not amortized, but is evaluated for impairment on an annual basis, or more frequently if impairment indicators arise.

Goodwill by reportable operating segment, as described in Note 10 herein, was approximately $42,377,000 and $2,061,000 for Housekeeping and Dietary, respectively, as of September 30, 2016 and December 31, 2015.

Intangible Assets

Our intangible assets represent customer relationships and non-compete agreements related to business combinations. The cost of intangible assets is based on fair values at the date of acquisition. Intangible assets with determinable lives are amortized on a straight-line basis over their estimated useful lives. The customer relationships have a weighted-average amortization period of nine years.

The following table sets forth the amounts of our identifiable intangible assets subject to amortization:

	September 30, 2016		December 31, 2015
Customer relationships	$	29,081,000	$	35,781,000
Non-compete agreements	—		800,000
Total other intangibles, gross	29,081,000		36,581,000
Less accumulated amortization	14,065,000		19,473,000
Other intangibles, net	$	15,016,000	$	17,108,000

The following table sets forth the estimated amortization expense for intangibles subject to amortization for the remainder of 2016, the following five fiscal years and thereafter:

Period/Year	Total Amortization Expense
October 1 to December 31, 2016	$	607,000
2017	$	2,427,000
2018	$	2,328,000
2019	$	2,130,000
2020	$	2,130,000
2021	$	2,130,000
Thereafter	$	3,264,000

Amortization expense for the three months ended September 30, 2016 and 2015 was $607,000 and $811,000, respectively. Amortization expense for the nine months ended September 30, 2016 and 2015 was $2,092,000 and $2,431,000, respectively.

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Fair Value Measurements

9 Months Ended

Sep. 30, 2016

Fair Value Disclosures [Abstract]

Fair Value Measurements

Fair Value Measurements

The following tables provide details of our financial assets measured at fair value on a recurring basis as of September 30, 2016 and December 31, 2015 and the basis for those measurements:

	As of September 30, 2016
					Fair Value Measurement Using:
	Carrying Amount		Total Fair Value		Quoted Prices in Active Markets (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)
Financial Assets:
Marketable securities
Municipal bonds — available for sale	$	80,623,000	$	80,623,000	$	—	$	80,623,000	$	—
Deferred compensation fund
Money Market (1)	$	5,791,000	$	5,791,000	$	—	$	—	$	—
Balanced and Lifestyle	6,821,000		6,821,000		6,821,000		—		—
Large Cap Growth	5,636,000		5,636,000		5,636,000		—		—
Small Cap Growth	2,723,000		2,723,000		2,723,000		—		—
Fixed Income	2,780,000		2,780,000		2,780,000		—		—
International	1,183,000		1,183,000		1,183,000		—		—
Mid Cap Growth	1,398,000		1,398,000		1,398,000		—		—
Deferred compensation fund	$	26,332,000	$	26,332,000	$	20,541,000	$	—	$	—

	As of December 31, 2015
					Fair Value Measurement Using:
	Carrying Amount		Total Fair Value		Quoted Prices in Active Markets (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)
Financial Assets:
Marketable securities
Municipal bonds — available for sale	$	69,496,000	$	69,496,000	$	—	$	69,496,000	$	—
Deferred compensation fund
Money Market (1)	$	3,896,000	$	3,896,000	$	—	$	—	$	—
Balanced and Lifestyle	9,136,000		9,136,000		9,136,000		—		—
Large Cap Growth	5,218,000		5,218,000		5,218,000		—		—
Small Cap Growth	2,275,000		2,275,000		2,275,000		—		—
Fixed Income	2,624,000		2,624,000		2,624,000		—		—
International	1,025,000		1,025,000		1,025,000		—		—
Mid Cap Growth	1,217,000		1,217,000		1,217,000		—		—
Deferred compensation fund	$	25,391,000	$	25,391,000	$	21,495,000	$	—	$	—

⁽¹⁾  The fair value of the money market fund is based on the net asset value (“NAV”) of the shares held by the plan at the end of the period. The money market fund includes short-term United States dollar denominated money market instruments and the NAV is determined by the custodian of the fund. The money market fund can be redeemed at its NAV at the measurement date as there are no significant restrictions on the ability to sell this investment.

The Company’s marketable securities are classified as available-for-sale and unrealized gains or losses are included in accumulated other comprehensive income (net of tax), until realized. The fair value of these municipal bonds is classified within Level 2 of the fair value hierarchy as these securities are measured using third party pricing service data. The investments under the funded deferred compensation plan are accounted for as trading securities and unrealized gains or losses are included in earnings. The fair value of investments in the funded deferred compensation plan are valued based on quoted market prices (Level 1).

The Company’s financial assets and liabilities not measured at fair value on a recurring basis include cash and cash equivalents, accounts and notes receivable, prepaid expenses and accounts payable (including income taxes payable and accrued expenses). The carrying value of these financial instruments approximates their fair value because of their short-term nature.

For the three months ended September 30, 2016, we recorded unrealized losses on marketable securities of $369,000 and for the three months ended September 30, 2015, we recorded unrealized gains on marketable securities of $198,000. For the nine months ended September 30, 2016, we recorded unrealized gains of $765,000 and for the nine months ended September 30, 2015, we recorded unrealized gains of $181,000.

	Amortized Cost		Gross Unrealized Gains		Gross Unrealized Losses			Estimated Fair Value		Other-than-temporary Impairments
September 30, 2016
Type of security:
Municipal bonds — available for sale	$	78,482,000	$	2,175,000	$	(34,000	)	$	80,623,000	$	—
Total debt securities	$	78,482,000	$	2,175,000	$	(34,000	)	$	80,623,000	$	—
December 31, 2015
Type of security:
Municipal bonds — available for sale	$	68,640,000	$	869,000	$	(13,000	)	$	69,496,000	$	—
Total debt securities	$	68,640,000	$	869,000	$	(13,000	)	$	69,496,000	$	—

For the three months ended September 30, 2016 and 2015, we received total proceeds from sales of available-for-sale municipal bonds, less the amount of interest received, of $2,983,000 and $1,858,000, respectively. For the three months ended September 30, 2016, these sales resulted in realized losses of $17,000 which were recorded in other income – investment and interest in our consolidated statements of comprehensive income. The basis for the sale of these securities was the specific identification of each bond sold during the period. For the three months ended September 30, 2015, there were $2,000 in realized gains.

For the nine months ended September 30, 2016 and 2015, we received total proceeds from sales of available-for-sale municipal bonds, less the amount of interest received, of $8,137,000 and $4,404,000, respectively. These sales resulted in realized gains of $226,000 and $5,000, respectively, and were recorded in other income – investment and interest in our consolidated statements of comprehensive income for the nine months ended September 30, 2016 and 2015. The basis for the sale of these securities was the specific identification of each bond sold during the period.

The following table summarizes the contractual maturities of debt securities held at September 30, 2016 and December 31, 2015, which are classified as marketable securities in the Consolidated Balance Sheet.

	Municipal Bonds — Available for Sale
Contractual maturity:	September 30, 2016		December 31, 2015
Maturing in one year or less	$	2,587,000	$	774,000
Maturing in second year through fifth year	18,411,000		13,852,000
Maturing in sixth year through tenth year	40,748,000		36,273,000
Maturing after ten years	18,877,000		18,597,000
Total debt securities	$	80,623,000	$	69,496,000

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Share-Based Compensation

9 Months Ended

Sep. 30, 2016

Disclosure of Compensation Related Costs, Share-based Payments [Abstract]

Share-Based Compensation

Share-Based Compensation

A summary of stock-based compensation expense for the nine months ended September 30, 2016 and 2015 is as follows:

	Nine Months Ended September 30,
	2016		2015
Stock options	$	2,399,000	$	2,093,000
Restricted stock	412,000		187,000
Employee Stock Purchase Plan	302,000		287,000
Total pre-tax stock-based compensation expense charged against income (1)	$	3,113,000	$	2,567,000

⁽¹⁾  Stock-based compensation expense is recorded in selling, general and administrative expense in our consolidated statements of comprehensive income.

At September 30, 2016, the unrecognized compensation cost related to unvested stock options and awards was $9,447,000. The weighted average period over which these awards will vest is approximately 3.0 years.

Other information pertaining to activity of our stock awards is as follows:

	Nine Months Ended September 30,
	2016		2015
Total grant-date fair value of stock options and awards granted	$	5,203,000	$	4,027,000
Total fair value of stock options and awards vested during period	$	3,092,000	$	2,719,000

2012 Equity Incentive Plan

The Company’s 2012 Equity Incentive Plan (the “Plan”) provides that current or prospective officers, employees, non-employee directors and advisors can receive share-based awards such as stock options, restricted stock and other stock awards. The Plan seeks to promote the highest level of performance by providing an economic interest in the long-term success of the Company.

As of September 30, 2016, 3,931,000 shares of common stock were reserved for issuance under the Plan, including 1,282,000 shares available for future grant. No stock award will have a term in excess of ten years. All awards granted under the Plan become vested and exercisable ratably over a five year period on each yearly anniversary of the grant date.

The Nominating, Compensation and Stock Option Committee of the Board of Directors is responsible for determining the terms of the grants in accordance with the Plan.

Stock Options

A summary of our stock options outstanding under the Plan as of December 31, 2015 and changes during the nine months ended September 30, 2016 is as follows:

	Stock Options Outstanding
	Number of Shares		Weighted Average Exercise Price
December 31, 2015	2,461,000		$	22.16
Granted	569,000		$	34.14
Cancelled	(105,000	)	$	29.60
Exercised	(276,000	)	$	20.41
September 30, 2016	2,649,000		$	24.62

The weighted average grant-date fair value of stock options granted during the nine months ended September 30, 2016 and 2015 was $7.46 and $6.64 per common share, respectively.

The following table summarizes other information about our stock options at September 30, 2016:

	Stock Options
Range of exercise prices	$10.39 - $34.14
Outstanding:
Weighted average remaining contractual life (years)	6.5
Aggregate intrinsic value	$	39,626,000
Exercisable:
Number of shares	1,191,000
Weighted average remaining contractual life (years)	4.6
Aggregate intrinsic value	$	25,163,000
Exercised:
Aggregate intrinsic value	$	4,581,000

The fair value of stock option awards granted in 2016 and 2015 was estimated on the date of grant using the Black-Scholes option valuation model using the following assumptions:

	Nine Months Ended September 30,
	2016	2015
Risk-free interest rate	2.0%	1.9%
Weighted average expected life (years)	5.8	5.8
Expected volatility	26.0%	27.2%
Dividend yield	2.0%	2.2%

Restricted Stock

During the nine months ended September 30, 2016, the Company granted 44,000 shares of restricted stock with a weighted average grant date fair value of $34.14 per share. Fair value is determined based on the market price of the shares on the date of grant. During the nine months ended September 30, 2015, the Company granted 25,000 shares of restricted stock with a weighted average grant date fair value of $30.30 per share.

A summary of our outstanding stock-based compensation as of December 31, 2015 and changes during the nine months ended September 30, 2016 is as follows:

	Shares		Weighted Average Grant Date Fair Value
December 31, 2015	40,000		$	29.10
Granted	44,000		$	34.14
Vested	(9,000	)	$	28.76
Forfeited	(1,000	)	$	34.14
September 30, 2016	74,000		$	32.09

Employee Stock Purchase Plan

The Company has an Employee Stock Purchase Plan (“ESPP”) for all eligible employees. On August 1, 2016, the Company adopted an amendment to the ESPP, extending the program through 2021. All full-time and certain part-time employees who have completed two years of continuous service with us are eligible to participate. Annual offerings commence and terminate on the respective year’s first and last calendar day.

Under the ESPP, the Company is authorized to issue up to 4,050,000 shares of our common stock to our employees. Pursuant to such authorization, there are 2,362,000 shares available for future grant at September 30, 2016.

The stock-based compensation expense associated the options granted in 2016 and 2015 under our ESPP was estimated on the date of grant using the Black-Scholes option valuation model using the following assumptions:

	Nine Months Ended September 30,
	2016	2015
Risk-free interest rate	0.58%	0.18%
Weighted average expected life (years)	1.0	1.0
Expected volatility	19.7%	19.2%
Dividend yield	2.0%	2.2%

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Dividends

9 Months Ended

Sep. 30, 2016

Equity [Abstract]

Dividends

Dividends

During the nine months ended September 30, 2016, we paid regular quarterly cash dividends of approximately $39,849,000 as follows:

	Quarter Ended
	March 31, 2016		June 30, 2016		September 30, 2016
Cash dividend per common share	$	0.18125	$	0.18250	$	0.18375
Total cash dividends paid	$	13,158,000	$	13,293,000	$	13,398,000
Record date	February 19, 2016		May 20, 2016		August 19, 2016
Payment date	March 25, 2016		June 24, 2016		September 23, 2016

Additionally, on October 11, 2016, our Board of Directors declared a regular quarterly cash dividend of $0.1850 per common share, which will be paid on December 23, 2016, to shareholders of record as of the close of business on November 18, 2016.

Cash dividends declared on our outstanding weighted average number of basic common shares for the periods presented were approximately as follows:

	Three Months Ended September 30,				Nine Months Ended September 30,
	2016		2015		2016		2015
Cash dividends per common share	$	0.19	$	0.18	$	0.55	$	0.53

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Income Taxes

9 Months Ended

Sep. 30, 2016

Income Tax Disclosure [Abstract]

Income Taxes

Income Taxes

The 2016 estimated annual effective tax rate is expected to be approximately 36.5%. Differences between the effective tax rate and the applicable U.S. federal statutory rate arise primarily from the effect of state and local income taxes and tax credits available to the Company. The actual 2016 effective tax rate could vary from the estimate depending on the availability of tax credits.

We account for income taxes using the asset and liability method, which results in recognizing income tax expense based on the amount of income taxes payable or refundable for the current year. Additionally, we evaluate regularly the tax positions taken or expected to be taken resulting from financial statement recognition of certain items. Based on our evaluation, we have concluded that there are no significant uncertain tax positions requiring recognition in our financial statements. Our evaluation was performed for the tax years ended December 31, 2013 through 2015 (with regard to U.S. federal income tax returns) and December 31, 2011 through 2015 (with regard to various state and local income tax returns), the tax years which remain subject to examination by major tax jurisdictions as of September 30, 2016.

We may from time to time be assessed interest or penalties by taxing jurisdictions, although any such assessments historically have been minimal and immaterial to our financial results. When we have received an assessment for interest and/or penalties, it has been classified in the financial statements as selling, general and administrative expense. In addition, any interest or penalties relating to recognized uncertain tax positions would also be recorded in selling, general and administrative expense.

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Related Party Transactions

9 Months Ended

Sep. 30, 2016

Related Party Transactions [Abstract]

Related Party Transactions

Related Party Transactions

A director is a member of a law firm retained by us. In each of the nine months ended September 30, 2016 and 2015, fees received from us by such firm did not exceed $120,000. Additionally, such fees did not exceed, in either period, 5% of such firm’s or the Company’s revenues.

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Segment Information

9 Months Ended

Sep. 30, 2016

Segment Reporting [Abstract]

Segment Information

Segment Information

Reportable Operating Segments

We manage and evaluate our operations in two reportable segments: Housekeeping (housekeeping, laundry, linen and other services) and Dietary (dietary department services). Although both segments serve a similar client base and share many operational similarities, they are managed separately due to differences in the type of services provided, as well as the specialized expertise required of the professional management personnel responsible for delivering the respective segments’ services. Such services are rendered pursuant to distinct service agreements, specific to each reportable segment.

The Company’s accounting policies for the segments are generally the same as described in the Company’s significant accounting policies. Differences between the reportable segments’ operating results and other disclosed data and our consolidated financial statements relate primarily to corporate level transactions and recording of transactions at the reportable segment level which use methods other than generally accepted accounting principles. There are certain inventories and supplies that are primarily expensed when incurred within the operating segments, while they are capitalized for the consolidated financial statements. As discussed, most corporate expenses are not allocated to the operating segments. Such expenses include corporate salary and benefit costs, bad debt expense, certain legal costs, information technology costs, depreciation, amortization of finite lived intangible assets, share based compensation costs and other corporate specific costs. Additionally, there are allocations for workers’ compensation and general liability expense within the operating segments that differ from our actual expense recorded for U.S. GAAP.

	Three Months Ended September 30,						Nine Months Ended September 30,
	2016			2015			2016			2015
Revenues
Housekeeping services	$	239,584,000		$	227,760,000		$	716,154,000		$	681,306,000
Dietary services	153,150,000			132,405,000			447,943,000			389,461,000
Total	$	392,734,000		$	360,165,000		$	1,164,097,000		$	1,070,767,000
Income before income taxes
Housekeeping services	$	23,645,000		$	21,770,000		$	68,966,000		$	64,139,000
Dietary services	7,884,000			8,239,000			26,103,000			25,008,000
Corporate and eliminations (1)	(958,000		)	(3,268,000		)	(5,211,000		)	(11,095,000		)
Total	$	30,571,000		$	26,741,000		$	89,858,000		$	78,052,000

⁽¹⁾  Primarily represents corporate office costs and related overhead, recording of certain inventories and supplies and workers compensation costs at the reportable segment level which use accounting methods that differ from those used at the corporate level, as well as consolidated subsidiaries’ operating expenses that are not allocated to the reportable segments, net of investment and interest income.

Total Revenues from Clients

We earned total revenues from clients in the following service categories:

	Three Months Ended September 30,				Nine Months Ended September 30,
	2016		2015		2016		2015
Housekeeping services	$	171,802,000	$	158,019,000	$	510,080,000	$	471,692,000
Dietary services	153,150,000		132,405,000		447,943,000		389,461,000
Laundry and linen services	67,363,000		69,060,000		204,529,000		207,887,000
Maintenance services and other	419,000		681,000		1,545,000		1,727,000
	$	392,734,000	$	360,165,000	$	1,164,097,000	$	1,070,767,000

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Earnings Per Common Share

9 Months Ended

Sep. 30, 2016

Earnings Per Share [Abstract]

Earnings Per Common Share

Earnings Per Common Share

Basic and diluted earnings per common share are computed by dividing net income by the weighted-average number of basic and diluted common shares outstanding, respectively. The weighted-average number of diluted common shares includes the impact of dilutive securities, including unvested, unexercised stock options and unvested restricted stock. The table below reconciles the weighted-average basic and diluted common shares outstanding:

	Three Months Ended September 30,		Nine Months Ended September 30,
	2016	2015	2016	2015
Weighted average number of common shares outstanding - basic	72,839,000	72,009,000	72,718,000	71,714,000
Effect of dilutive securities (1)	753,000	682,000	717,000	667,000
Weighted average number of common shares outstanding - diluted	73,592,000	72,691,000	73,435,000	72,381,000

⁽¹⁾ Certain outstanding stock option awards are anti-dilutive and were therefore excluded from the calculation of the weighted average number of diluted common shares outstanding. During the three and nine months ended September 30, 2016, options to purchase 501,000 and 544,000 shares having a weighted average exercise price of $34.14 were excluded. During the three and nine months ended September 30, 2015, options to purchase 597,000 and 925,000 shares having weighted average exercise prices of $30.03 and $29.33, respectively, were excluded.

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Other Contingencies

9 Months Ended

Sep. 30, 2016

Commitments and Contingencies Disclosure [Abstract]

Other Contingencies

Other Contingencies

Line of Credit

We have a $200,000,000 bank line of credit on which we may draw to meet short-term liquidity requirements. Amounts drawn under the line of credit are payable upon demand. At September 30, 2016, there were no borrowings under the line of credit. At September 30, 2016, we also had outstanding a $78,078,000 irrevocable standby letter of credit, which relates to payment obligations under our insurance programs. In connection with the issuance of the letter of credit, the amount available under the line of credit was reduced by $78,078,000 at September 30, 2016. The letter of credit was decreased to $63,735,000 on October 25, 2016. The line of credit requires us to satisfy one financial covenant. We are in compliance with our financial covenant at September 30, 2016 and expect to remain in compliance with such financial covenant. The line of credit expires on December 18, 2018.

Tax Jurisdictions and Matters

We provide our services in 48 states and are subject to numerous local taxing jurisdictions within those states. In the ordinary course of business, a jurisdiction may contest our reporting positions with respect to the application of its tax code to our services. A jurisdiction’s conflicting position on the taxability of our services could result in additional tax liabilities.

We have tax matters with various taxing authorities. Because of the uncertainties related to both the probable outcomes and amount of probable assessments due, we are unable to make a reasonable estimate of a liability. We do not expect the resolution of any of these matters, taken individually or in the aggregate, to have a material adverse effect on our consolidated financial position or results of operations based on our best estimate of the outcomes of such matters.

Legal Proceedings

We are subject to various claims and legal actions in the ordinary course of business. Some of these matters include payroll and employee-related matters and examinations by governmental agencies. As we become aware of such claims and legal actions, we record accruals for any exposures that are probable and estimable. If an adverse outcome of such claims and legal actions is reasonably possible, we assess materiality and provide such financial disclosure, as appropriate. The Company believes it is not a party to, nor are any of its properties the subject of, any pending legal proceeding or governmental examination that would have a material adverse effect on the Company’s consolidated financial condition or liquidity.

Government Regulations

Our clients are concentrated in the health care industry and are primarily providers of long-term care. Many of our clients’ revenues are highly reliant on Medicare, Medicaid and third party payors’ reimbursement funding rates. New legislation or additional changes in existing regulations could be made which could directly impact the governmental reimbursement programs in which our clients participate. As a result, we may not know the full effects of such programs until these laws are fully implemented and government agencies issue applicable regulations or guidance.

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Subsequent Events

9 Months Ended

Sep. 30, 2016

Subsequent Events [Abstract]

Subsequent Events

Subsequent Events

We evaluated all subsequent events through the filing date of this Form 10-Q. We believe there were no events or transactions occurring during this subsequent reporting period which require recognition or additional disclosure in these financial statements.

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Description of Business and Significant Accounting Policies (Policy)

9 Months Ended

Sep. 30, 2016

Accounting Policies [Abstract]

Nature of Operations

Healthcare Services Group, Inc. (the “Company”) provides management, administrative and operating expertise and services to the housekeeping, laundry, linen, facility maintenance and dietary service departments of the health care industry, including nursing homes, retirement complexes, rehabilitation centers and hospitals located throughout the United States. Although we do not directly participate in any government reimbursement programs, our clients’ reimbursements are subject to government regulation. Therefore, they are directly affected by any legislation relating to Medicare and Medicaid reimbursement programs.

We provide our services primarily pursuant to full service agreements with our clients. In such agreements, we are responsible for the day-to-day management of employees located at our clients’ facilities. We also provide services on the basis of management-only agreements for a limited number of clients. Our agreements with clients typically provide for renewable one year service terms, cancelable by either party upon 30 to 90 days notice after the initial 60 to 120 day period.

We are organized into two reportable segments: housekeeping, laundry, linen and other services (“Housekeeping”), and dietary department services (“Dietary”).

Housekeeping consists of the managing of clients’ housekeeping departments, which are principally responsible for the cleaning, disinfecting and sanitizing of patient rooms and common areas of a client’s facility, as well as the laundering and processing of the personal clothing belonging to the facility’s patients. Also within the scope of this segment’s service is the responsibility for laundering and processing of bed linens, uniforms and other assorted linen items utilized by a client facility.

Dietary consists of managing clients’ dietary department which is principally responsible for food purchasing, meal preparation and providing dietitian consulting professional services, which includes the development of a menu that meets patients’ dietary needs.

Unaudited Interim Financial Data

The accompanying unaudited consolidated financial statements have been prepared in accordance with generally accepted accounting principles in the United States (“US GAAP”) for interim financial information and the requirements of Form 10-Q and Article 10 of Regulation S-X. Accordingly, these consolidated financial statements do not include all of the information and footnotes necessary for a complete presentation of financial position, results of operations and cash flows. However, in our opinion, all adjustments which are of a normal recurring nature and necessary for a fair presentation have been reflected in these consolidated financial statements. The balance sheet shown in this report as of December 31, 2015 has been derived from, and does not include, all of the disclosures contained in the financial statements for the year ended December 31, 2015. These financial statements should be read in conjunction with the financial statements and notes thereto included in our Annual Report on Form 10-K for the year ended December 31, 2015. The results of operations for the three and nine months ended September 30, 2016 are not necessarily indicative of the results that may be expected for any future period.

Principles of Consolidation

The accompanying consolidated financial statements include the accounts of Healthcare Services Group, Inc. and its wholly-owned subsidiaries. All significant intercompany transactions and balances have been eliminated in consolidation.

Cash and Cash Equivalents

Cash and cash equivalents are held in U.S. financial institutions or in custodial accounts with U.S. financial institutions. Cash equivalents are defined as short-term, highly liquid investments with a maturity of three months or less at the time of purchase that are readily convertible into cash and have insignificant interest rate risk.

Inventories and Supplies

Inventories and supplies include housekeeping, linen and laundry supplies, as well as food provisions and supplies. Inventories and supplies are stated at cost to approximate a first-in, first-out (FIFO) basis. Linen supplies are amortized on a straight-line basis over their estimated useful life of 24 months.

Revenue Recognition

Revenues from our service agreements with clients are recognized as services are performed.

As a distributor of laundry equipment, we occasionally sell laundry installations to certain clients. The sales in most cases represent the construction and installation of a turn-key operation and have payment terms ranging from 24 to 60 months.

Income Taxes

We use the asset and liability method of accounting for income taxes. Under this method, income tax expense is recognized for the amount of taxes payable or refundable for the current period. We accrue for probable tax obligations as required by facts and circumstances in various regulatory environments. In addition, deferred tax assets and liabilities are recognized for expected future tax consequences of temporary differences between the book and tax bases of assets and liabilities. When appropriate, valuation allowances are recorded to reduce deferred tax assets to amounts for which realization is more likely than not.

Uncertain income tax positions taken or expected to be taken in tax returns are reflected within our financial statements based on a recognition and measurement process.

Earnings per Common Share

Basic earnings per common share are computed by dividing income available to common shareholders by the weighted-average number of common shares outstanding for the period. Diluted earnings per common share are calculated using the weighted-average number of common shares outstanding and dilutive common shares, such as those issuable upon exercise of stock options.

Share-Based Compensation

The Company recognizes compensation expense for share-based awards and programs for employees and directors. We estimate the fair value of stock options as of the date of grant using a Black-Scholes option valuation model, while share-based awards are valued based on the market-price on the date of grant. The value of the portion of the award that is ultimately expected to vest, after accounting for forfeitures, is recognized as an expense in the Company’s consolidated statements of comprehensive income ratably over the requisite service periods.

Use of Estimates in Financial Statements

In preparing financial statements in conformity with U.S. GAAP, we make estimates and assumptions that affect the reported amounts of assets and liabilities, disclosures of contingent assets and liabilities, and the reported amounts of revenues and expenses. Actual results could differ from those estimates. Significant estimates are used in determining, but are not limited to, our allowance for doubtful accounts, accrued insurance claims, asset valuations, deferred taxes and reviews for potential impairment. The estimates are based upon various factors including current and historical trends, as well as other pertinent industry and regulatory authority information. We regularly evaluate this information to determine if it is necessary to update the basis for our estimates and to adjust for known changes.

Self-Funded Captive Insurance Programs

In 2015, the Company transitioned its workers compensation and certain employee health & welfare insurance programs to HCSG Insurance Corp. (“HCSG Insurance”), its wholly owned captive insurance subsidiary which previously provided only general liability coverage to the Company. HCSG Insurance was formed to provide the Company with greater efficiency in managing its property & casualty and health & welfare programs.

Concentrations of Credit Risk

Our financial instruments consist principally of cash and cash equivalents, marketable securities, deferred compensation funding and accounts and notes receivable. Our marketable securities are fixed income investments which are highly liquid and can be readily purchased or sold through established markets. At September 30, 2016 and December 31, 2015, substantially all of our cash and cash equivalents and marketable securities were held in one large financial institution located in the United States.

Our clients are concentrated in the health care industry and are primarily providers of long-term care. Many of our clients’ revenues are highly reliant on Medicare, Medicaid and third party payors’ reimbursement funding rates. Legislation can significantly alter overall government reimbursement for nursing home services and such changes, as well as other trends in the long-term care industry, have affected and could adversely affect the liquidity of our clients, resulting in their inability to make payments to us in accordance with agreed upon payment terms. These factors could result in the recognition of significant additional bad debts in the future.

Recent Accounting Pronouncements

In June 2016, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) 2016-13, Financial Instruments - Credit Losses: Measurement of Credit Losses on Financial Instruments. The update replaces the current incurred loss impairment methodology of recognizing credit losses with a methodology that instead reflects expected credit losses and requires consideration of a broader range of information to inform credit loss estimates. The standard is effective for fiscal years beginning after December 15, 2019, including interim periods within those years, with early adoption permitted for fiscal years and interim periods beginning after December 15, 2018. The Company is in the process of evaluating the impact of the adoption of this ASU.

In March 2016, the FASB issued ASU 2016-09, Stock Compensation: Improvements to Employee Share-Based Payment Accounting. ASU 2016-09 is intended to simplify several aspects of the accounting for share-based payments. The guidance will be effective for fiscal years beginning after December 15, 2016, including interim periods within that year. The Company is in the process of evaluating the impact of the adoption of this ASU.

In May 2014, the FASB issued ASU 2014-09, Revenue from Contracts with Customers, and a subsequent amendment to the standard in March 2016 with ASU 2016-08. The original standard provides guidance on recognizing revenue, including a five step model to determine when revenue recognition is appropriate. The standard requires that an entity recognize revenue to depict the transfer of promised goods or services to customers in an amount that reflects the consideration to which the entity expects to be entitled in exchange for those goods or services. The amendment to the standard clarifies implementation guidance on principal versus agent considerations. Adoption of the new standard is effective for reporting periods beginning after December 15, 2017, with early adoption prohibited. The Company is in the process of evaluating the impact of the adoption of this ASU.

In February 2016, the FASB issued ASU 2016-02, Leases. ASU 2016-02 requires lessees to recognize assets and liabilities on their balance sheet related to the rights and obligations created by most leases, while continuing to recognize expenses on their income statements over the lease term.  It will also require disclosures designed to give financial statement users information regarding the amount, timing, and uncertainty of cash flows arising from leases. The guidance is effective for annual reporting periods beginning after December 15, 2018, and interim periods within those years. Early adoption is permitted for all entities. The Company is currently evaluating the impact ASU 2016-02 will have on our consolidated financial statements and associated disclosures.

In November 2015, the FASB issued ASU 2015-17, Balance Sheet Classification of Deferred Taxes. The amendment in this ASU requires that deferred tax assets and liabilities, along with any related valuation allowance, be classified as noncurrent in a classified statement of financial position. The guidance becomes effective for annual reporting periods beginning after December 15, 2016 with early adoption permitted. Management elected to adopt the standard in the first quarter of 2016, with retrospective application to prior period balances presented. The adoption of ASU 2015-17 did not have a material impact on the Company’s consolidated financial statements.

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Changes in Accumulated Other Comprehensive Income by Component (Tables)

9 Months Ended

Sep. 30, 2016

Accumulated Other Comprehensive Income (Loss), Net of Tax [Abstract]

Schedule of Accumulated Other Comprehensive Income

The following table provides a summary of the changes in accumulated other comprehensive income for the nine months ended September 30, 2016 and 2015:

	Unrealized Gains and Losses on Available for Sale Securities (1)
	Nine Months Ended September 30,
	2016			2015
Accumulated other comprehensive income — beginning balance	$	543,000		$	25,000
Other comprehensive income before reclassifications	914,000			184,000
Amounts reclassified from accumulated other comprehensive income (2)(3)	(149,000		)	(3,000		)
Net current period change in other comprehensive income	765,000			181,000
Accumulated other comprehensive income — ending balance	$	1,308,000		$	206,000

⁽¹⁾  All amounts are net of tax.

⁽²⁾  Realized gains and losses are recorded pre-tax under “Other income - Investment and interest” on our consolidated statements of comprehensive income.

⁽³⁾  For the nine months ended September 30, 2016 and 2015, the Company recorded $226,000 and $5,000, respectively, of realized gains from the sale of available for sale securities. Refer to Note 5 herein for further information.

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Property and Equipment (Tables)

9 Months Ended

Sep. 30, 2016

Property, Plant and Equipment [Abstract]

Property, Plant and Equipment

The following table sets forth the amounts of property and equipment by each class of depreciable assets as of September 30, 2016 and December 31, 2015:

	September 30, 2016		December 31, 2015
Housekeeping and office equipment and furniture	$	31,763,000	$	29,852,000
Laundry and linen equipment installations	1,201,000		1,117,000
Autos and trucks	138,000		138,000
Total property and equipment, at cost	33,102,000		31,107,000
Less accumulated depreciation	19,827,000		18,021,000
Total property and equipment, net	$	13,275,000	$	13,086,000

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Goodwill and Other Intangible Assets (Tables)

9 Months Ended

Sep. 30, 2016

Goodwill and Intangible Assets Disclosure [Abstract]

Identifiable Intangible Assets Subject To Amortization

The following table sets forth the amounts of our identifiable intangible assets subject to amortization:

	September 30, 2016		December 31, 2015
Customer relationships	$	29,081,000	$	35,781,000
Non-compete agreements	—		800,000
Total other intangibles, gross	29,081,000		36,581,000
Less accumulated amortization	14,065,000		19,473,000
Other intangibles, net	$	15,016,000	$	17,108,000

Estimated Amortization Expense For Intangibles Subject To Amortization

The following table sets forth the estimated amortization expense for intangibles subject to amortization for the remainder of 2016, the following five fiscal years and thereafter:

Period/Year	Total Amortization Expense
October 1 to December 31, 2016	$	607,000
2017	$	2,427,000
2018	$	2,328,000
2019	$	2,130,000
2020	$	2,130,000
2021	$	2,130,000
Thereafter	$	3,264,000

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Fair Value Measurements (Tables)

9 Months Ended

Sep. 30, 2016

Fair Value Disclosures [Abstract]

Fair Value Measurements

The following tables provide details of our financial assets measured at fair value on a recurring basis as of September 30, 2016 and December 31, 2015 and the basis for those measurements:

	As of September 30, 2016
					Fair Value Measurement Using:
	Carrying Amount		Total Fair Value		Quoted Prices in Active Markets (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)
Financial Assets:
Marketable securities
Municipal bonds — available for sale	$	80,623,000	$	80,623,000	$	—	$	80,623,000	$	—
Deferred compensation fund
Money Market (1)	$	5,791,000	$	5,791,000	$	—	$	—	$	—
Balanced and Lifestyle	6,821,000		6,821,000		6,821,000		—		—
Large Cap Growth	5,636,000		5,636,000		5,636,000		—		—
Small Cap Growth	2,723,000		2,723,000		2,723,000		—		—
Fixed Income	2,780,000		2,780,000		2,780,000		—		—
International	1,183,000		1,183,000		1,183,000		—		—
Mid Cap Growth	1,398,000		1,398,000		1,398,000		—		—
Deferred compensation fund	$	26,332,000	$	26,332,000	$	20,541,000	$	—	$	—

	As of December 31, 2015
					Fair Value Measurement Using:
	Carrying Amount		Total Fair Value		Quoted Prices in Active Markets (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)
Financial Assets:
Marketable securities
Municipal bonds — available for sale	$	69,496,000	$	69,496,000	$	—	$	69,496,000	$	—
Deferred compensation fund
Money Market (1)	$	3,896,000	$	3,896,000	$	—	$	—	$	—
Balanced and Lifestyle	9,136,000		9,136,000		9,136,000		—		—
Large Cap Growth	5,218,000		5,218,000		5,218,000		—		—
Small Cap Growth	2,275,000		2,275,000		2,275,000		—		—
Fixed Income	2,624,000		2,624,000		2,624,000		—		—
International	1,025,000		1,025,000		1,025,000		—		—
Mid Cap Growth	1,217,000		1,217,000		1,217,000		—		—
Deferred compensation fund	$	25,391,000	$	25,391,000	$	21,495,000	$	—	$	—

⁽¹⁾  The fair value of the money market fund is based on the net asset value (“NAV”) of the shares held by the plan at the end of the period. The money market fund includes short-term United States dollar denominated money market instruments and the NAV is determined by the custodian of the fund. The money market fund can be redeemed at its NAV at the measurement date as there are no significant restrictions on the ability to sell this investment.

Marketable Debt Securities

	Amortized Cost		Gross Unrealized Gains		Gross Unrealized Losses			Estimated Fair Value		Other-than-temporary Impairments
September 30, 2016
Type of security:
Municipal bonds — available for sale	$	78,482,000	$	2,175,000	$	(34,000	)	$	80,623,000	$	—
Total debt securities	$	78,482,000	$	2,175,000	$	(34,000	)	$	80,623,000	$	—
December 31, 2015
Type of security:
Municipal bonds — available for sale	$	68,640,000	$	869,000	$	(13,000	)	$	69,496,000	$	—
Total debt securities	$	68,640,000	$	869,000	$	(13,000	)	$	69,496,000	$	—

Contractual Maturities Of Available For Sale Investments

The following table summarizes the contractual maturities of debt securities held at September 30, 2016 and December 31, 2015, which are classified as marketable securities in the Consolidated Balance Sheet.

	Municipal Bonds — Available for Sale
Contractual maturity:	September 30, 2016		December 31, 2015
Maturing in one year or less	$	2,587,000	$	774,000
Maturing in second year through fifth year	18,411,000		13,852,000
Maturing in sixth year through tenth year	40,748,000		36,273,000
Maturing after ten years	18,877,000		18,597,000
Total debt securities	$	80,623,000	$	69,496,000

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Share-Based Compensation (Tables)

9 Months Ended

Sep. 30, 2016

Disclosure of Compensation Related Costs, Share-based Payments [Abstract]

Schedule of Stock-based Compensation Expense

A summary of stock-based compensation expense for the nine months ended September 30, 2016 and 2015 is as follows:

	Nine Months Ended September 30,
	2016		2015
Stock options	$	2,399,000	$	2,093,000
Restricted stock	412,000		187,000
Employee Stock Purchase Plan	302,000		287,000
Total pre-tax stock-based compensation expense charged against income (1)	$	3,113,000	$	2,567,000

⁽¹⁾  Stock-based compensation expense is recorded in selling, general and administrative expense in our consolidated statements of comprehensive income.

Summary of Other Information of Stock Option Plans

Other information pertaining to activity of our stock awards is as follows:

	Nine Months Ended September 30,
	2016		2015
Total grant-date fair value of stock options and awards granted	$	5,203,000	$	4,027,000
Total fair value of stock options and awards vested during period	$	3,092,000	$	2,719,000

A summary of our stock options outstanding under the Plan as of December 31, 2015 and changes during the nine months ended September 30, 2016 is as follows:

	Stock Options Outstanding
	Number of Shares		Weighted Average Exercise Price
December 31, 2015	2,461,000		$	22.16
Granted	569,000		$	34.14
Cancelled	(105,000	)	$	29.60
Exercised	(276,000	)	$	20.41
September 30, 2016	2,649,000		$	24.62

Summarized Information of Stock Options Outstanding

The following table summarizes other information about our stock options at September 30, 2016:

	Stock Options
Range of exercise prices	$10.39 - $34.14
Outstanding:
Weighted average remaining contractual life (years)	6.5
Aggregate intrinsic value	$	39,626,000
Exercisable:
Number of shares	1,191,000
Weighted average remaining contractual life (years)	4.6
Aggregate intrinsic value	$	25,163,000
Exercised:
Aggregate intrinsic value	$	4,581,000

Assumption For Fair Value of Options Granted

The fair value of stock option awards granted in 2016 and 2015 was estimated on the date of grant using the Black-Scholes option valuation model using the following assumptions:

	Nine Months Ended September 30,
	2016	2015
Risk-free interest rate	2.0%	1.9%
Weighted average expected life (years)	5.8	5.8
Expected volatility	26.0%	27.2%
Dividend yield	2.0%	2.2%

Schedule of Restricted Stock Outstanding Stock-based Compensation

A summary of our outstanding stock-based compensation as of December 31, 2015 and changes during the nine months ended September 30, 2016 is as follows:

	Shares		Weighted Average Grant Date Fair Value
December 31, 2015	40,000		$	29.10
Granted	44,000		$	34.14
Vested	(9,000	)	$	28.76
Forfeited	(1,000	)	$	34.14
September 30, 2016	74,000		$	32.09

Schedule of Share-based Payment Award, Employee Stock Purchase Plan, Valuation Assumptions

The stock-based compensation expense associated the options granted in 2016 and 2015 under our ESPP was estimated on the date of grant using the Black-Scholes option valuation model using the following assumptions:

	Nine Months Ended September 30,
	2016	2015
Risk-free interest rate	0.58%	0.18%
Weighted average expected life (years)	1.0	1.0
Expected volatility	19.7%	19.2%
Dividend yield	2.0%	2.2%

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Dividends (Tables)

9 Months Ended

Sep. 30, 2016

Equity [Abstract]

Schedule of Dividends Payable

During the nine months ended September 30, 2016, we paid regular quarterly cash dividends of approximately $39,849,000 as follows:

	Quarter Ended
	March 31, 2016		June 30, 2016		September 30, 2016
Cash dividend per common share	$	0.18125	$	0.18250	$	0.18375
Total cash dividends paid	$	13,158,000	$	13,293,000	$	13,398,000
Record date	February 19, 2016		May 20, 2016		August 19, 2016
Payment date	March 25, 2016		June 24, 2016		September 23, 2016

Schedule of Dividends Payable on Outstanding Weighted Average Number of Basic Common Shares

Cash dividends declared on our outstanding weighted average number of basic common shares for the periods presented were approximately as follows:

	Three Months Ended September 30,				Nine Months Ended September 30,
	2016		2015		2016		2015
Cash dividends per common share	$	0.19	$	0.18	$	0.55	$	0.53

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Segment Information (Tables)

9 Months Ended

Sep. 30, 2016

Segment Reporting [Abstract]

Schedule of Information of Reportable Segments

	Three Months Ended September 30,						Nine Months Ended September 30,
	2016			2015			2016			2015
Revenues
Housekeeping services	$	239,584,000		$	227,760,000		$	716,154,000		$	681,306,000
Dietary services	153,150,000			132,405,000			447,943,000			389,461,000
Total	$	392,734,000		$	360,165,000		$	1,164,097,000		$	1,070,767,000
Income before income taxes
Housekeeping services	$	23,645,000		$	21,770,000		$	68,966,000		$	64,139,000
Dietary services	7,884,000			8,239,000			26,103,000			25,008,000
Corporate and eliminations (1)	(958,000		)	(3,268,000		)	(5,211,000		)	(11,095,000		)
Total	$	30,571,000		$	26,741,000		$	89,858,000		$	78,052,000

⁽¹⁾  Primarily represents corporate office costs and related overhead, recording of certain inventories and supplies and workers compensation costs at the reportable segment level which use accounting methods that differ from those used at the corporate level, as well as consolidated subsidiaries’ operating expenses that are not allocated to the reportable segments, net of investment and interest income.

Revenues by Client Services

We earned total revenues from clients in the following service categories:

	Three Months Ended September 30,				Nine Months Ended September 30,
	2016		2015		2016		2015
Housekeeping services	$	171,802,000	$	158,019,000	$	510,080,000	$	471,692,000
Dietary services	153,150,000		132,405,000		447,943,000		389,461,000
Laundry and linen services	67,363,000		69,060,000		204,529,000		207,887,000
Maintenance services and other	419,000		681,000		1,545,000		1,727,000
	$	392,734,000	$	360,165,000	$	1,164,097,000	$	1,070,767,000

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Earnings Per Common Share (Tables)

9 Months Ended

Sep. 30, 2016

Earnings Per Share [Abstract]

Schedule of Weighted Average Number of Shares

The table below reconciles the weighted-average basic and diluted common shares outstanding:

	Three Months Ended September 30,		Nine Months Ended September 30,
	2016	2015	2016	2015
Weighted average number of common shares outstanding - basic	72,839,000	72,009,000	72,718,000	71,714,000
Effect of dilutive securities (1)	753,000	682,000	717,000	667,000
Weighted average number of common shares outstanding - diluted	73,592,000	72,691,000	73,435,000	72,381,000

⁽¹⁾ Certain outstanding stock option awards are anti-dilutive and were therefore excluded from the calculation of the weighted average number of diluted common shares outstanding. During the three and nine months ended September 30, 2016, options to purchase 501,000 and 544,000 shares having a weighted average exercise price of $34.14 were excluded. During the three and nine months ended September 30, 2015, options to purchase 597,000 and 925,000 shares having weighted average exercise prices of $30.03 and $29.33, respectively, were excluded.

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Description of Business and Significant Accounting Policies (Details)	9 Months Ended
	Sep. 30, 2016 financial_institution segment	Dec. 31, 2015 financial_institution
Schedule of Accounting Policies [Line Items]
Service term	1 year
Number of reportable segments | segment	2
Amortization period of inventories and supplies	24 months
Number of financial institutions holding cash and cash equivalents and marketable securities | financial_institution	1	1
Minimum
Schedule of Accounting Policies [Line Items]
Days to notify cancellation of service	30 days
Initial period of service term	60 days
Property and equipment payment terms	24 months
Maximum
Schedule of Accounting Policies [Line Items]
Days to notify cancellation of service	90 days
Initial period of service term	120 days
Property and equipment payment terms	60 months

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Changes in Accumulated Other Comprehensive Income by Component (Details) - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2016	Sep. 30, 2015
Accumulated other comprehensive income
Balance	$ 296,456
Balance	331,104
Accumulated Other Comprehensive Income, net of taxes
Accumulated other comprehensive income
Balance	543	$ 25
Other comprehensive income before reclassifications	914	184
Amounts reclassified from accumulated other comprehensive income	(149)	(3)
Net current period change in other comprehensive income	765	181
Balance	$ 1,308	$ 206

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Changes in Accumulated Other Comprehensive Income by Component - Additional Information (Details) (Details) - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2016	Sep. 30, 2015
Accumulated Other Comprehensive Income (Loss), Net of Tax [Abstract]
Realized gains from the sale of available for sale securities	$ 226	$ 5

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Property and Equipment (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2016	Sep. 30, 2015	Sep. 30, 2016	Sep. 30, 2015	Dec. 31, 2015
Property, Plant and Equipment [Line Items]
Total property and equipment, at cost	$ 33,102		$ 33,102		$ 31,107
Less accumulated depreciation	19,827		19,827		18,021
Property and equipment, net	13,275		13,275		13,086
Depreciation	1,114	$ 1,036	3,541	$ 3,247
Housekeeping and office equipment and furniture
Property, Plant and Equipment [Line Items]
Total property and equipment, at cost	31,763		31,763		29,852
Laundry and linen equipment installations
Property, Plant and Equipment [Line Items]
Total property and equipment, at cost	1,201		1,201		1,117
Autos and trucks
Property, Plant and Equipment [Line Items]
Total property and equipment, at cost	$ 138		$ 138		$ 138

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Goodwill and Other Intangible Assets - Additional Information (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2016	Sep. 30, 2015	Sep. 30, 2016	Sep. 30, 2015	Dec. 31, 2015
Goodwill [Line Items]
Goodwill	$ 44,438		$ 44,438		$ 44,438
Amortization expense	607	$ 811	$ 2,092	$ 2,431
Customer Relationships
Goodwill [Line Items]
Weighted-average amortization period of finite-lived intangible assets			9 years
Housekeeping Segment
Goodwill [Line Items]
Goodwill	42,377		$ 42,377		42,377
Dietary Segment
Goodwill [Line Items]
Goodwill	$ 2,061		$ 2,061		$ 2,061

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Goodwill and Other Intangible Assets - Identifiable Intangible Assets Subject To Amortization (Details) - USD ($) $ in Thousands	Sep. 30, 2016	Dec. 31, 2015
Finite-Lived Intangible Assets [Line Items]
Total other intangibles, gross	$ 29,081	$ 36,581
Less accumulated amortization	14,065	19,473
Other intangibles, net	15,016	17,108
Customer Relationships
Finite-Lived Intangible Assets [Line Items]
Total other intangibles, gross	29,081	35,781
Non-compete Agreements
Finite-Lived Intangible Assets [Line Items]
Total other intangibles, gross	$ 0	$ 800

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Goodwill and Other Intangible Assets - Estimated Amortization Expense For Intangibles Subject To Amortization (Details) $ in Thousands	Sep. 30, 2016 USD ($)
Finite-Lived Intangible Assets, Net, Amortization Expense, Fiscal Year Maturity [Abstract]
October 1 to December 31, 2016	$ 607
2017	2,427
2018	2,328
2019	2,130
2020	2,130
2021	2,130
Thereafter	$ 3,264

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Fair Value Measurements - Marketable Securities and Deferred Compensation Fund Investment Assets (Details) - USD ($) $ in Thousands	Sep. 30, 2016	Dec. 31, 2015
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Marketable securities	$ 80,623	$ 69,496
Deferred compensation fund	26,332	25,391
Quoted Prices in Active Markets (Level 1)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Deferred compensation fund	20,541	21,495
Significant Other Observable Inputs (Level 2)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Deferred compensation fund	0	0
Significant Unobservable Inputs (Level 3)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Deferred compensation fund	0	0
Carrying Amount
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Deferred compensation fund	26,332	25,391
Total Fair Value
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Deferred compensation fund	26,332	25,391
Municipal bonds — available for sale
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Marketable securities	80,623	69,496
Municipal bonds — available for sale | Quoted Prices in Active Markets (Level 1)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Marketable securities	0	0
Municipal bonds — available for sale | Significant Other Observable Inputs (Level 2)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Marketable securities	80,623	69,496
Municipal bonds — available for sale | Significant Unobservable Inputs (Level 3)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Marketable securities	0	0
Municipal bonds — available for sale | Carrying Amount
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Marketable securities	80,623	69,496
Municipal bonds — available for sale | Total Fair Value
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Marketable securities	80,623	69,496
Money Market | Quoted Prices in Active Markets (Level 1)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Deferred compensation fund	0	0
Money Market | Significant Other Observable Inputs (Level 2)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Deferred compensation fund	0	0
Money Market | Significant Unobservable Inputs (Level 3)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Deferred compensation fund	0	0
Money Market | Carrying Amount
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Deferred compensation fund	5,791	3,896
Money Market | Total Fair Value
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Deferred compensation fund	5,791	3,896
Balanced and Lifestyle | Quoted Prices in Active Markets (Level 1)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Deferred compensation fund	6,821	9,136
Balanced and Lifestyle | Significant Other Observable Inputs (Level 2)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Deferred compensation fund	0	0
Balanced and Lifestyle | Significant Unobservable Inputs (Level 3)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Deferred compensation fund	0	0
Balanced and Lifestyle | Carrying Amount
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Deferred compensation fund	6,821	9,136
Balanced and Lifestyle | Total Fair Value
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Deferred compensation fund	6,821	9,136
Large Cap Growth | Quoted Prices in Active Markets (Level 1)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Deferred compensation fund	5,636	5,218
Large Cap Growth | Significant Other Observable Inputs (Level 2)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Deferred compensation fund	0	0
Large Cap Growth | Significant Unobservable Inputs (Level 3)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Deferred compensation fund	0	0
Large Cap Growth | Carrying Amount
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Deferred compensation fund	5,636	5,218
Large Cap Growth | Total Fair Value
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Deferred compensation fund	5,636	5,218
Small Cap Growth | Quoted Prices in Active Markets (Level 1)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Deferred compensation fund	2,723	2,275
Small Cap Growth | Significant Other Observable Inputs (Level 2)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Deferred compensation fund	0	0
Small Cap Growth | Significant Unobservable Inputs (Level 3)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Deferred compensation fund	0	0
Small Cap Growth | Carrying Amount
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Deferred compensation fund	2,723	2,275
Small Cap Growth | Total Fair Value
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Deferred compensation fund	2,723	2,275
Fixed Income | Quoted Prices in Active Markets (Level 1)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Deferred compensation fund	2,780	2,624
Fixed Income | Significant Other Observable Inputs (Level 2)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Deferred compensation fund	0	0
Fixed Income | Significant Unobservable Inputs (Level 3)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Deferred compensation fund	0	0
Fixed Income | Carrying Amount
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Deferred compensation fund	2,780	2,624
Fixed Income | Total Fair Value
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Deferred compensation fund	2,780	2,624
International | Quoted Prices in Active Markets (Level 1)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Deferred compensation fund	1,183	1,025
International | Significant Other Observable Inputs (Level 2)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Deferred compensation fund	0	0
International | Significant Unobservable Inputs (Level 3)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Deferred compensation fund	0	0
International | Carrying Amount
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Deferred compensation fund	1,183	1,025
International | Total Fair Value
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Deferred compensation fund	1,183	1,025
Mid Cap Growth | Quoted Prices in Active Markets (Level 1)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Deferred compensation fund	1,398	1,217
Mid Cap Growth | Significant Other Observable Inputs (Level 2)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Deferred compensation fund	0	0
Mid Cap Growth | Significant Unobservable Inputs (Level 3)
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Deferred compensation fund	0	0
Mid Cap Growth | Carrying Amount
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Deferred compensation fund	1,398	1,217
Mid Cap Growth | Total Fair Value
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Deferred compensation fund	$ 1,398	$ 1,217

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Fair Value Measurements - Additional Information (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2016	Sep. 30, 2015	Sep. 30, 2016	Sep. 30, 2015
Fair Value Disclosures [Abstract]
Unrealized gain (loss) on available for sale marketable securities, net of taxes	$ (369)	$ 198	$ 765	$ 181
Proceeds from available for sale municipal bonds	2,983	1,858	8,137	4,404
Realized gain on other income, investment and interest	$ (17)	$ 2	$ 226	$ 5

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Fair Value Measurements - Marketable Debt Securities (Details) - USD ($) $ in Thousands	9 Months Ended	12 Months Ended
	Sep. 30, 2016	Dec. 31, 2015
Fair Value, Investments, Entities that Calculate Net Asset Value Per Share [Line Items]
Amortized Cost	$ 78,482	$ 68,640
Gross Unrealized Gains	2,175	869
Gross Unrealized Losses	(34)	(13)
Estimated Fair Value	80,623	69,496
Other-than-temporary Impairments	0	0
Municipal bonds — available for sale
Fair Value, Investments, Entities that Calculate Net Asset Value Per Share [Line Items]
Amortized Cost	78,482	68,640
Gross Unrealized Gains	2,175	869
Gross Unrealized Losses	(34)	(13)
Estimated Fair Value	80,623	69,496
Other-than-temporary Impairments	$ 0	$ 0

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Fair Value Measurements - Contractual Maturities of Available For Sale Investments (Details) - USD ($) $ in Thousands	Sep. 30, 2016	Dec. 31, 2015
Fair Value Disclosures [Abstract]
Maturing in one year or less	$ 2,587	$ 774
Maturing in second year through fifth year	18,411	13,852
Maturing in sixth year through tenth year	40,748	36,273
Maturing after ten years	18,877	18,597
Total debt securities	$ 80,623	$ 69,496

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Stock-Based Compensation - Summary of Stock-Based Compensation Expense (Details) - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2016	Sep. 30, 2015
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Total pre-tax stock-based compensation expense charged against income	$ 3,113	$ 2,567
Stock options
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Total pre-tax stock-based compensation expense charged against income	2,399	2,093
Restricted stock
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Total pre-tax stock-based compensation expense charged against income	412	187
Employee Stock Purchase Plan
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Total pre-tax stock-based compensation expense charged against income	$ 302	$ 287

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Share-Based Compensation - Additional Information (Details) - USD ($) $ / shares in Units, $ in Thousands	9 Months Ended
	Sep. 30, 2016	Sep. 30, 2015
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Unrecognized compensation cost	$ 9,447
Period of expense of unrecognized compensation cost, years	2 years 11 months 13 days
Common stock reserved for future issuance (in shares)	3,931,000
Shares available for future grant (in shares)	1,282,000
Maximum term of grants	10 years
Options vested and exercisable, period	5 years
Weighted average grant-date fair value of stock options granted (in dollars per share)	$ 7.46	$ 6.64
Restricted Stock
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Restricted stock granted (in shares)	44,000	25,000
Weighted average grant date fair value of restricted stock granted (in dollars per share)	$ 34.14	$ 30.30
Employee Stock Purchase Plan
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Shares available for future grant (in shares)	2,362,000
Requisite service period for plan participation eligibility	2 years
Stock options authorized to issue to employees (in shares)	4,050,000

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Share-Based Compensation - Summary of Other Information of Stock Awards (Details) - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2016	Sep. 30, 2015
Disclosure of Compensation Related Costs, Share-based Payments [Abstract]
Total grant-date fair value of stock options and awards granted	$ 5,203	$ 4,027
Total fair value of stock options and awards vested during period	$ 3,092	$ 2,719

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Share-Based Compensation - Summary of Stock Award Activity (Details) shares in Thousands	9 Months Ended
	Sep. 30, 2016 $ / shares shares
Number of Shares
December 31, 2015 (in shares) | shares	2,461
Granted (in shares) | shares	569
Cancelled (in shares) | shares	(105)
Exercised (in shares) | shares	(276)
September 30, 2016 (in shares) | shares	2,649
Weighted Average Exercise Price
December 31, 2015 (in dollars per share) | $ / shares	$ 22.16
Granted (in dollars per share) | $ / shares	34.14
Cancelled (in dollars per share) | $ / shares	29.60
Exercised (in dollars per share) | $ / shares	20.41
September 30, 2016 (in dollars per share) | $ / shares	$ 24.62

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Share-Based Compensation - Summarized Information About Stock Awards (Details) - $10.39 to $34.14 $ / shares in Units, shares in Thousands, $ in Thousands	9 Months Ended
	Sep. 30, 2016 USD ($) $ / shares shares
Stock Options
Exercise price range - lower limit (in dollars per share) | $ / shares	$ 10.39
Exercise price range - upper limit (in dollars per share) | $ / shares	$ 34.14
Outstanding:
Weighted average remaining contractual life (years)	6 years 6 months
Aggregate intrinsic value	$ 39,626
Exercisable:
Number of shares (in shares) | shares	1,191
Weighted average remaining contractual life (years)	4 years 7 months
Aggregate intrinsic value	$ 25,163
Exercised:
Aggregate intrinsic value of stock options exercised	$ 4,581

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Share-Based Compensation - Assumption For Fair Value of Options Granted (Details)	9 Months Ended
	Sep. 30, 2016	Sep. 30, 2015
Disclosure of Compensation Related Costs, Share-based Payments [Abstract]
Risk-free interest rate	2.00%	1.90%
Weighted average expected life in years	5 years 9 months	5 years 9 months 18 days
Expected volatility	26.00%	27.20%
Dividend yield	2.00%	2.20%

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Share-Based Compensation - Summary of Restricted Stock Activity (Details) - Restricted Stock - $ / shares	9 Months Ended
	Sep. 30, 2016	Sep. 30, 2015
Shares
December 31, 2015 (in shares)	40,000
Granted (in shares)	44,000	25,000
Vested (in shares)	(9,000)
Forfeited (in shares)	(1,000)
September 30, 2016 (in shares)	74,000
Weighted Average Grant Date Fair Value
December 31, 2015 (in dollars per share)	$ 29.10
Granted (in dollars per share)	34.14	$ 30.30
Vested (in dollars per share)	28.76
Forfeited (in dollars per share)	34.14
September 30, 2016 (in dollars per share)	$ 32.09

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Share-Based Compensation - Assumptions For Employee Stock Purchase Plan (Details)	9 Months Ended
	Sep. 30, 2016	Sep. 30, 2015
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Risk-free interest rate	2.00%	1.90%
Weighted average expected life in years	5 years 9 months	5 years 9 months 18 days
Expected volatility	26.00%	27.20%
Dividend yield	2.00%	2.20%
Employee Stock Purchase Plan
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Risk-free interest rate	0.58%	0.18%
Weighted average expected life in years	1 year	1 year
Expected volatility	19.70%	19.20%
Dividend yield	2.00%	2.20%

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Dividends - Schedule of Dividends (Details) - USD ($) $ / shares in Units, $ in Thousands		3 Months Ended			9 Months Ended
	Oct. 11, 2016	Sep. 30, 2016	Jun. 30, 2016	Mar. 31, 2016	Sep. 30, 2016	Sep. 30, 2015
Equity [Abstract]
Cash dividend paid per common share (in dollars per share)		$ 0.18375	$ 0.18250	$ 0.18125
Dividends paid		$ 13,398	$ 13,293	$ 13,158	$ 39,849	$ 38,338
Subsequent Event
Subsequent Event [Line Items]
Dividends declared (in dollars per share)	$ 0.185

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Dividends - Cash Dividends per Common Share (Details) - $ / shares	3 Months Ended		9 Months Ended
	Sep. 30, 2016	Sep. 30, 2015	Sep. 30, 2016	Sep. 30, 2015
Equity [Abstract]
Cash dividends per common share (in dollars per share)	$ 0.19	$ 0.18	$ 0.55	$ 0.53

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Income Taxes (Details)	12 Months Ended
	Dec. 31, 2016
Forecast
Subsequent Event [Line Items]
Effective tax rate	36.50%

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Related Party Transactions (Details) - USD ($)	9 Months Ended
	Sep. 30, 2016	Sep. 30, 2015
Related Party Transactions [Abstract]
Fees paid to related party firm (less than)	$ 120,000	$ 120,000
Percentage of fee paid to related party in relation to related party's total revenue (less than)	5.00%	5.00%

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Segment Information - Schedule of Information of Reportable Segments (Details) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2016 USD ($)	Sep. 30, 2015 USD ($)	Sep. 30, 2016 USD ($) segment	Sep. 30, 2015 USD ($)
Segment Reporting [Abstract]
Number of reportable segments | segment			2
Segment Reporting Information [Line Items]
Revenues	$ 392,734	$ 360,165	$ 1,164,097	$ 1,070,767
Income before income taxes	30,571	26,741	89,858	78,052
Housekeeping Services
Segment Reporting Information [Line Items]
Revenues	239,584	227,760	716,154	681,306
Dietary Services
Segment Reporting Information [Line Items]
Revenues	153,150	132,405	447,943	389,461
Operating Segments | Housekeeping Services
Segment Reporting Information [Line Items]
Income before income taxes	23,645	21,770	68,966	64,139
Operating Segments | Dietary Services
Segment Reporting Information [Line Items]
Income before income taxes	7,884	8,239	26,103	25,008
Corporate and eliminations
Segment Reporting Information [Line Items]
Income before income taxes	$ (958)	$ (3,268)	$ (5,211)	$ (11,095)

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Segment Information - Revenues by Client Services (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2016	Sep. 30, 2015	Sep. 30, 2016	Sep. 30, 2015
Revenue from External Customer [Line Items]
Revenues	$ 392,734	$ 360,165	$ 1,164,097	$ 1,070,767
Housekeeping Services
Revenue from External Customer [Line Items]
Revenues	171,802	158,019	510,080	471,692
Dietary Services
Revenue from External Customer [Line Items]
Revenues	153,150	132,405	447,943	389,461
Laundry and Linen Services
Revenue from External Customer [Line Items]
Revenues	67,363	69,060	204,529	207,887
Maintenance Services and Other
Revenue from External Customer [Line Items]
Revenues	$ 419	$ 681	$ 1,545	$ 1,727

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Earnings Per Common Share - Computation of Basic and Diluted Net Earnings Per Share (Details) - shares shares in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2016	Sep. 30, 2015	Sep. 30, 2016	Sep. 30, 2015
Earnings Per Share [Abstract]
Weighted average number of common shares outstanding - basic (in shares)	72,839	72,009	72,718	71,714
Effect of dilutive securities (in shares)	753	682	717	667
Weighted average number of common shares outstanding - diluted (in shares)	73,592	72,691	73,435	72,381

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Earnings Per Common Share - Additional Information (Details) - $ / shares shares in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2016	Sep. 30, 2015	Sep. 30, 2016	Sep. 30, 2015
Earnings Per Share [Abstract]
Options outstanding to purchase common stock excluded from computation of diluted earnings per common share (in shares)	501	597	544	925
Antidilutive securities excluded from earnings per share, average exercise price (in dollars per share)	$ 34.14	$ 30.03	$ 34.14	$ 29.33

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Other Contingencies (Details)	9 Months Ended
	Sep. 30, 2016 USD ($) financial_covenant state	Oct. 25, 2016 USD ($)
Short-term Debt [Line Items]
Bank line of credit	$ 200,000,000
Borrowings under line of credit	0
Reduction of bank line of credit	$ 78,078,000
Number of financial covenants | financial_covenant	1
Number of states in which entity operates | state	48
Standby Letter Of Credit
Short-term Debt [Line Items]
Irrevocable standby letter of credit, outstanding	$ 78,078,000
Subsequent Event | Standby Letter Of Credit
Short-term Debt [Line Items]
Irrevocable standby letter of credit, outstanding		$ 63,735,000