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Loans and Related Allowance for Credit Losses, Credit Quality Indicators for Credit Card Loans (Details) - Total Consumer [Member] - USD ($)
$ in Millions
3 Months Ended 12 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Dec. 31, 2023
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Total loans $ 384,456   $ 389,255
Financing Receivable, Excluding Accrued Interest, Allowance for Credit Loss, Writeoff, by Origination Year [Abstract]      
Loan charge-offs, loans 1,021 $ 774  
Credit card [Member]      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Revolving loans, finance receivable 51,559   51,805
Revolving loans converted to term loans, finance receivable 476   425
Total loans 52,035   52,230
Financing Receivable, Excluding Accrued Interest, Allowance for Credit Loss, Writeoff, by Origination Year [Abstract]      
Revolving loans, charge-offs 627   1,909
Revolving loans converted to term loans, charge-offs 37   100
Loan charge-offs, loans 664 $ 424 2,009
Credit card [Member] | FICO 740 or more [Member]      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Revolving loans, finance receivable 19,442   19,153
Revolving loans converted to term loans, finance receivable 24   21
Total loans 19,466   19,174
Credit card [Member] | FICO 700 to 739 [Member]      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Revolving loans, finance receivable 11,612   11,727
Revolving loans converted to term loans, finance receivable 57   51
Total loans 11,669   11,778
Credit card [Member] | FICO 660 to 699 [Member]      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Revolving loans, finance receivable 10,341   10,592
Revolving loans converted to term loans, finance receivable 93   84
Total loans 10,434   10,676
Credit card [Member] | FICO 620 to 659 [Member]      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Revolving loans, finance receivable 5,047   5,273
Revolving loans converted to term loans, finance receivable 85   76
Total loans 5,132   5,349
Credit card [Member] | FICO less than 620 [Member]      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Revolving loans, finance receivable 4,923   4,861
Revolving loans converted to term loans, finance receivable 215   192
Total loans 5,138   5,053
Credit card [Member] | No FICO available [Member]      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Revolving loans, finance receivable 194   199
Revolving loans converted to term loans, finance receivable 2   1
Total loans 196   200
Credit card [Member] | Current-29 days past due [Member]      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Revolving loans, finance receivable 50,141   50,428
Revolving loans converted to term loans, finance receivable 392   350
Total loans 50,533   50,778
Credit card [Member] | 30 to 89 days past due [Member]      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Revolving loans, finance receivable 638   660
Revolving loans converted to term loans, finance receivable 51   49
Total loans 689   709
Credit card [Member] | 90 days or more past due [Member]      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Revolving loans, finance receivable 780   717
Revolving loans converted to term loans, finance receivable 33   26
Total loans $ 813   $ 743