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Loans and Allowance for Credit Losses, Loans by FICO Score, Consumer (Details) - USD ($)
$ in Millions
Mar. 31, 2021
Dec. 31, 2020
Mar. 31, 2020
Loans by FICO [Abstract]      
Loans $ 861,572 $ 887,637 $ 1,009,843
Total Consumer [Member]      
Loans by FICO [Abstract]      
Term loans by origination year, current fiscal year 19,819 75,172  
Term loans by origination year, fiscal year before current fiscal year 69,790 60,307  
Term loans by origination year, two years before current fiscal year 51,669 22,816  
Term loans by origination year, three years before current fiscal year 19,011 29,673  
Term loans by origination year, four years before current fiscal year 24,754 35,869  
Term loans by origination year, more than five years before current fiscal year 114,953 97,314  
Revolving loans 75,877 79,347  
Revolving loans converted to term loans 8,179 8,722  
Loans 384,052 409,220  
Total Consumer [Member] | FICO not required [Member]      
Loans by FICO [Abstract]      
Loans 14,700 13,200  
Residential mortgage [Member]      
Loans by FICO [Abstract]      
Term loans by origination year, current fiscal year 12,531 53,972  
Term loans by origination year, fiscal year before current fiscal year 50,557 44,077  
Term loans by origination year, two years before current fiscal year 37,278 15,758  
Term loans by origination year, three years before current fiscal year 12,931 25,835  
Term loans by origination year, four years before current fiscal year 21,605 33,051  
Term loans by origination year, more than five years before current fiscal year 112,186 96,349  
Revolving loans 20,844 22,677  
Revolving loans converted to term loans 7,739 8,241  
Loans 275,671 299,960  
Real estate 1-4 family first mortgage [Member]      
Loans by FICO [Abstract]      
Term loans by origination year, current fiscal year 12,522 53,950  
Term loans by origination year, fiscal year before current fiscal year 50,535 44,038  
Term loans by origination year, two years before current fiscal year 37,240 15,717  
Term loans by origination year, three years before current fiscal year 12,892 25,796  
Term loans by origination year, four years before current fiscal year 21,572 33,019  
Term loans by origination year, more than five years before current fiscal year 111,091 95,160  
Revolving loans 6,514 6,934  
Revolving loans converted to term loans 1,997 2,060  
Loans 254,363 276,674  
Real estate 1-4 family first mortgage [Member] | Government insured or guaranteed [Member]      
Loans by FICO [Abstract]      
Term loans by origination year, current fiscal year 1 215  
Term loans by origination year, fiscal year before current fiscal year 202 639  
Term loans by origination year, two years before current fiscal year 472 904  
Term loans by origination year, three years before current fiscal year 725 1,076  
Term loans by origination year, four years before current fiscal year 820 2,367  
Term loans by origination year, more than five years before current fiscal year 22,902 25,039  
Revolving loans 0 0  
Revolving loans converted to term loans 0 0  
Loans 25,122 30,240  
Real estate 1-4 family first mortgage [Member] | FICO 800 or more [Member] | Non-government insured/guaranteed [Member]      
Loans by FICO [Abstract]      
Term loans by origination year, current fiscal year 5,312 29,365  
Term loans by origination year, fiscal year before current fiscal year 31,048 28,652  
Term loans by origination year, two years before current fiscal year 24,815 9,911  
Term loans by origination year, three years before current fiscal year 8,195 17,416  
Term loans by origination year, four years before current fiscal year 14,736 22,215  
Term loans by origination year, more than five years before current fiscal year 54,856 40,440  
Revolving loans 3,216 3,391  
Revolving loans converted to term loans 475 493  
Loans 142,653 151,883  
Real estate 1-4 family first mortgage [Member] | FICO 760-799 [Member] | Non-government insured/guaranteed [Member]      
Loans by FICO [Abstract]      
Term loans by origination year, current fiscal year 5,485 17,154  
Term loans by origination year, fiscal year before current fiscal year 13,403 9,866  
Term loans by origination year, two years before current fiscal year 7,869 2,908  
Term loans by origination year, three years before current fiscal year 2,299 4,380  
Term loans by origination year, four years before current fiscal year 3,532 4,955  
Term loans by origination year, more than five years before current fiscal year 13,522 10,843  
Revolving loans 1,247 1,361  
Revolving loans converted to term loans 260 274  
Loans 47,617 51,741  
Real estate 1-4 family first mortgage [Member] | FICO 720-759 [Member] | Non-government insured/guaranteed [Member]      
Loans by FICO [Abstract]      
Term loans by origination year, current fiscal year 1,343 5,274  
Term loans by origination year, fiscal year before current fiscal year 4,165 3,290  
Term loans by origination year, two years before current fiscal year 2,711 1,189  
Term loans by origination year, three years before current fiscal year 951 1,829  
Term loans by origination year, four years before current fiscal year 1,500 2,106  
Term loans by origination year, more than five years before current fiscal year 7,969 7,001  
Revolving loans 793 879  
Revolving loans converted to term loans 255 265  
Loans 19,687 21,833  
Real estate 1-4 family first mortgage [Member] | FICO 680-719 [Member] | Non-government insured/guaranteed [Member]      
Loans by FICO [Abstract]      
Term loans by origination year, current fiscal year 291 1,361  
Term loans by origination year, fiscal year before current fiscal year 1,206 1,084  
Term loans by origination year, two years before current fiscal year 923 490  
Term loans by origination year, three years before current fiscal year 376 678  
Term loans by origination year, four years before current fiscal year 609 831  
Term loans by origination year, more than five years before current fiscal year 4,653 4,403  
Revolving loans 505 520  
Revolving loans converted to term loans 216 221  
Loans 8,779 9,588  
Real estate 1-4 family first mortgage [Member] | FICO 640-679 [Member] | Non-government insured/guaranteed [Member]      
Loans by FICO [Abstract]      
Term loans by origination year, current fiscal year 64 376  
Term loans by origination year, fiscal year before current fiscal year 313 287  
Term loans by origination year, two years before current fiscal year 243 148  
Term loans by origination year, three years before current fiscal year 152 192  
Term loans by origination year, four years before current fiscal year 175 226  
Term loans by origination year, more than five years before current fiscal year 2,396 2,385  
Revolving loans 231 241  
Revolving loans converted to term loans 153 154  
Loans 3,727 4,009  
Real estate 1-4 family first mortgage [Member] | FICO 600-639 [Member] | Non-government insured/guaranteed [Member]      
Loans by FICO [Abstract]      
Term loans by origination year, current fiscal year 5 55  
Term loans by origination year, fiscal year before current fiscal year 46 56  
Term loans by origination year, two years before current fiscal year 55 44  
Term loans by origination year, three years before current fiscal year 55 56  
Term loans by origination year, four years before current fiscal year 45 92  
Term loans by origination year, more than five years before current fiscal year 1,330 1,429  
Revolving loans 119 127  
Revolving loans converted to term loans 99 106  
Loans 1,754 1,965  
Real estate 1-4 family first mortgage [Member] | FICO less than 600 [Member] | Non-government insured/guaranteed [Member]      
Loans by FICO [Abstract]      
Term loans by origination year, current fiscal year 0 14  
Term loans by origination year, fiscal year before current fiscal year 8 29  
Term loans by origination year, two years before current fiscal year 28 36  
Term loans by origination year, three years before current fiscal year 47 44  
Term loans by origination year, four years before current fiscal year 39 66  
Term loans by origination year, more than five years before current fiscal year 1,576 1,789  
Revolving loans 155 162  
Revolving loans converted to term loans 155 175  
Loans 2,008 2,315  
Real estate 1-4 family first mortgage [Member] | No FICO available [Member] | Non-government insured/guaranteed [Member]      
Loans by FICO [Abstract]      
Term loans by origination year, current fiscal year 21 136  
Term loans by origination year, fiscal year before current fiscal year 144 135  
Term loans by origination year, two years before current fiscal year 124 87  
Term loans by origination year, three years before current fiscal year 92 125  
Term loans by origination year, four years before current fiscal year 116 161  
Term loans by origination year, more than five years before current fiscal year 1,887 1,831  
Revolving loans 248 253  
Revolving loans converted to term loans 384 372  
Loans 3,016 3,100  
Real estate 1-4 family junior lien mortgage [Member]      
Loans by FICO [Abstract]      
Term loans by origination year, current fiscal year 9 22  
Term loans by origination year, fiscal year before current fiscal year 22 39  
Term loans by origination year, two years before current fiscal year 38 41  
Term loans by origination year, three years before current fiscal year 39 39  
Term loans by origination year, four years before current fiscal year 33 32  
Term loans by origination year, more than five years before current fiscal year 1,095 1,189  
Revolving loans 14,330 15,743  
Revolving loans converted to term loans 5,742 6,181  
Loans 21,308 23,286  
Real estate 1-4 family junior lien mortgage [Member] | FICO 800 or more [Member] | Non-government insured/guaranteed [Member]      
Loans by FICO [Abstract]      
Term loans by origination year, current fiscal year 0 0  
Term loans by origination year, fiscal year before current fiscal year 0 0  
Term loans by origination year, two years before current fiscal year 0 0  
Term loans by origination year, three years before current fiscal year 0 0  
Term loans by origination year, four years before current fiscal year 0 0  
Term loans by origination year, more than five years before current fiscal year 263 293  
Revolving loans 7,329 7,973  
Revolving loans converted to term loans 1,724 1,819  
Loans 9,316 10,085  
Real estate 1-4 family junior lien mortgage [Member] | FICO 760-799 [Member] | Non-government insured/guaranteed [Member]      
Loans by FICO [Abstract]      
Term loans by origination year, current fiscal year 0 0  
Term loans by origination year, fiscal year before current fiscal year 0 0  
Term loans by origination year, two years before current fiscal year 0 0  
Term loans by origination year, three years before current fiscal year 0 0  
Term loans by origination year, four years before current fiscal year 0 0  
Term loans by origination year, more than five years before current fiscal year 159 177  
Revolving loans 2,675 3,005  
Revolving loans converted to term loans 967 1,032  
Loans 3,801 4,214  
Real estate 1-4 family junior lien mortgage [Member] | FICO 720-759 [Member] | Non-government insured/guaranteed [Member]      
Loans by FICO [Abstract]      
Term loans by origination year, current fiscal year 0 0  
Term loans by origination year, fiscal year before current fiscal year 0 0  
Term loans by origination year, two years before current fiscal year 0 0  
Term loans by origination year, three years before current fiscal year 0 0  
Term loans by origination year, four years before current fiscal year 0 0  
Term loans by origination year, more than five years before current fiscal year 186 207  
Revolving loans 1,869 2,093  
Revolving loans converted to term loans 949 1,034  
Loans 3,004 3,334  
Real estate 1-4 family junior lien mortgage [Member] | FICO 680-719 [Member] | Non-government insured/guaranteed [Member]      
Loans by FICO [Abstract]      
Term loans by origination year, current fiscal year 0 0  
Term loans by origination year, fiscal year before current fiscal year 0 0  
Term loans by origination year, two years before current fiscal year 0 0  
Term loans by origination year, three years before current fiscal year 0 0  
Term loans by origination year, four years before current fiscal year 0 0  
Term loans by origination year, more than five years before current fiscal year 164 183  
Revolving loans 1,129 1,233  
Revolving loans converted to term loans 782 854  
Loans 2,075 2,270  
Real estate 1-4 family junior lien mortgage [Member] | FICO 640-679 [Member] | Non-government insured/guaranteed [Member]      
Loans by FICO [Abstract]      
Term loans by origination year, current fiscal year 0 0  
Term loans by origination year, fiscal year before current fiscal year 0 0  
Term loans by origination year, two years before current fiscal year 0 0  
Term loans by origination year, three years before current fiscal year 0 0  
Term loans by origination year, four years before current fiscal year 0 0  
Term loans by origination year, more than five years before current fiscal year 92 103  
Revolving loans 461 503  
Revolving loans converted to term loans 445 493  
Loans 998 1,099  
Real estate 1-4 family junior lien mortgage [Member] | FICO 600-639 [Member] | Non-government insured/guaranteed [Member]      
Loans by FICO [Abstract]      
Term loans by origination year, current fiscal year 0 0  
Term loans by origination year, fiscal year before current fiscal year 0 0  
Term loans by origination year, two years before current fiscal year 0 0  
Term loans by origination year, three years before current fiscal year 0 0  
Term loans by origination year, four years before current fiscal year 0 0  
Term loans by origination year, more than five years before current fiscal year 62 67  
Revolving loans 213 241  
Revolving loans converted to term loans 267 299  
Loans 542 607  
Real estate 1-4 family junior lien mortgage [Member] | FICO less than 600 [Member] | Non-government insured/guaranteed [Member]      
Loans by FICO [Abstract]      
Term loans by origination year, current fiscal year 0 0  
Term loans by origination year, fiscal year before current fiscal year 0 0  
Term loans by origination year, two years before current fiscal year 0 0  
Term loans by origination year, three years before current fiscal year 0 0  
Term loans by origination year, four years before current fiscal year 0 0  
Term loans by origination year, more than five years before current fiscal year 63 76  
Revolving loans 232 254  
Revolving loans converted to term loans 318 374  
Loans 613 704  
Real estate 1-4 family junior lien mortgage [Member] | No FICO available [Member] | Non-government insured/guaranteed [Member]      
Loans by FICO [Abstract]      
Term loans by origination year, current fiscal year 9 22  
Term loans by origination year, fiscal year before current fiscal year 22 39  
Term loans by origination year, two years before current fiscal year 38 41  
Term loans by origination year, three years before current fiscal year 39 39  
Term loans by origination year, four years before current fiscal year 33 32  
Term loans by origination year, more than five years before current fiscal year 106 83  
Revolving loans 422 441  
Revolving loans converted to term loans 290 276  
Loans 959 973  
Credit card [Member]      
Loans by FICO [Abstract]      
Term loans by origination year, current fiscal year 0 0  
Term loans by origination year, fiscal year before current fiscal year 0 0  
Term loans by origination year, two years before current fiscal year 0 0  
Term loans by origination year, three years before current fiscal year 0 0  
Term loans by origination year, four years before current fiscal year 0 0  
Term loans by origination year, more than five years before current fiscal year 0 0  
Revolving loans 33,976 36,374  
Revolving loans converted to term loans 270 290  
Loans 34,246 36,664  
Credit card [Member] | FICO 800 or more [Member] | Non-government insured/guaranteed [Member]      
Loans by FICO [Abstract]      
Term loans by origination year, current fiscal year 0 0  
Term loans by origination year, fiscal year before current fiscal year 0 0  
Term loans by origination year, two years before current fiscal year 0 0  
Term loans by origination year, three years before current fiscal year 0 0  
Term loans by origination year, four years before current fiscal year 0 0  
Term loans by origination year, more than five years before current fiscal year 0 0  
Revolving loans 3,818 3,860  
Revolving loans converted to term loans 1 1  
Loans 3,819 3,861  
Credit card [Member] | FICO 760-799 [Member] | Non-government insured/guaranteed [Member]      
Loans by FICO [Abstract]      
Term loans by origination year, current fiscal year 0 0  
Term loans by origination year, fiscal year before current fiscal year 0 0  
Term loans by origination year, two years before current fiscal year 0 0  
Term loans by origination year, three years before current fiscal year 0 0  
Term loans by origination year, four years before current fiscal year 0 0  
Term loans by origination year, more than five years before current fiscal year 0 0  
Revolving loans 5,202 5,438  
Revolving loans converted to term loans 8 7  
Loans 5,210 5,445  
Credit card [Member] | FICO 720-759 [Member] | Non-government insured/guaranteed [Member]      
Loans by FICO [Abstract]      
Term loans by origination year, current fiscal year 0 0  
Term loans by origination year, fiscal year before current fiscal year 0 0  
Term loans by origination year, two years before current fiscal year 0 0  
Term loans by origination year, three years before current fiscal year 0 0  
Term loans by origination year, four years before current fiscal year 0 0  
Term loans by origination year, more than five years before current fiscal year 0 0  
Revolving loans 7,473 7,897  
Revolving loans converted to term loans 30 29  
Loans 7,503 7,926  
Credit card [Member] | FICO 680-719 [Member] | Non-government insured/guaranteed [Member]      
Loans by FICO [Abstract]      
Term loans by origination year, current fiscal year 0 0  
Term loans by origination year, fiscal year before current fiscal year 0 0  
Term loans by origination year, two years before current fiscal year 0 0  
Term loans by origination year, three years before current fiscal year 0 0  
Term loans by origination year, four years before current fiscal year 0 0  
Term loans by origination year, more than five years before current fiscal year 0 0  
Revolving loans 8,307 8,854  
Revolving loans converted to term loans 59 60  
Loans 8,366 8,914  
Credit card [Member] | FICO 640-679 [Member] | Non-government insured/guaranteed [Member]      
Loans by FICO [Abstract]      
Term loans by origination year, current fiscal year 0 0  
Term loans by origination year, fiscal year before current fiscal year 0 0  
Term loans by origination year, two years before current fiscal year 0 0  
Term loans by origination year, three years before current fiscal year 0 0  
Term loans by origination year, four years before current fiscal year 0 0  
Term loans by origination year, more than five years before current fiscal year 0 0  
Revolving loans 5,102 5,657  
Revolving loans converted to term loans 60 64  
Loans 5,162 5,721  
Credit card [Member] | FICO 600-639 [Member] | Non-government insured/guaranteed [Member]      
Loans by FICO [Abstract]      
Term loans by origination year, current fiscal year 0 0  
Term loans by origination year, fiscal year before current fiscal year 0 0  
Term loans by origination year, two years before current fiscal year 0 0  
Term loans by origination year, three years before current fiscal year 0 0  
Term loans by origination year, four years before current fiscal year 0 0  
Term loans by origination year, more than five years before current fiscal year 0 0  
Revolving loans 1,955 2,242  
Revolving loans converted to term loans 42 46  
Loans 1,997 2,288  
Credit card [Member] | FICO less than 600 [Member] | Non-government insured/guaranteed [Member]      
Loans by FICO [Abstract]      
Term loans by origination year, current fiscal year 0 0  
Term loans by origination year, fiscal year before current fiscal year 0 0  
Term loans by origination year, two years before current fiscal year 0 0  
Term loans by origination year, three years before current fiscal year 0 0  
Term loans by origination year, four years before current fiscal year 0 0  
Term loans by origination year, more than five years before current fiscal year 0 0  
Revolving loans 2,115 2,416  
Revolving loans converted to term loans 69 82  
Loans 2,184 2,498  
Credit card [Member] | No FICO available [Member] | Non-government insured/guaranteed [Member]      
Loans by FICO [Abstract]      
Term loans by origination year, current fiscal year 0 0  
Term loans by origination year, fiscal year before current fiscal year 0 0  
Term loans by origination year, two years before current fiscal year 0 0  
Term loans by origination year, three years before current fiscal year 0 0  
Term loans by origination year, four years before current fiscal year 0 0  
Term loans by origination year, more than five years before current fiscal year 0 0  
Revolving loans 4 10  
Revolving loans converted to term loans 1 1  
Loans 5 11  
Auto Loan [Member]      
Loans by FICO [Abstract]      
Term loans by origination year, current fiscal year 6,876 19,790  
Term loans by origination year, fiscal year before current fiscal year 18,024 14,831  
Term loans by origination year, two years before current fiscal year 13,205 6,471  
Term loans by origination year, three years before current fiscal year 5,603 3,573  
Term loans by origination year, four years before current fiscal year 2,950 2,757  
Term loans by origination year, more than five years before current fiscal year 2,552 765  
Revolving loans 0 0  
Revolving loans converted to term loans 0 0  
Loans 49,210 48,187  
Auto Loan [Member] | FICO 800 or more [Member] | Non-government insured/guaranteed [Member]      
Loans by FICO [Abstract]      
Term loans by origination year, current fiscal year 1,488 2,875  
Term loans by origination year, fiscal year before current fiscal year 2,488 2,606  
Term loans by origination year, two years before current fiscal year 2,392 1,211  
Term loans by origination year, three years before current fiscal year 1,074 731  
Term loans by origination year, four years before current fiscal year 614 452  
Term loans by origination year, more than five years before current fiscal year 393 104  
Revolving loans 0 0  
Revolving loans converted to term loans 0 0  
Loans 8,449 7,979  
Auto Loan [Member] | FICO 760-799 [Member] | Non-government insured/guaranteed [Member]      
Loans by FICO [Abstract]      
Term loans by origination year, current fiscal year 1,162 3,036  
Term loans by origination year, fiscal year before current fiscal year 2,850 2,662  
Term loans by origination year, two years before current fiscal year 2,365 1,122  
Term loans by origination year, three years before current fiscal year 965 579  
Term loans by origination year, four years before current fiscal year 472 349  
Term loans by origination year, more than five years before current fiscal year 304 81  
Revolving loans 0 0  
Revolving loans converted to term loans 0 0  
Loans 8,118 7,829  
Auto Loan [Member] | FICO 720-759 [Member] | Non-government insured/guaranteed [Member]      
Loans by FICO [Abstract]      
Term loans by origination year, current fiscal year 1,093 3,162  
Term loans by origination year, fiscal year before current fiscal year 2,890 2,514  
Term loans by origination year, two years before current fiscal year 2,223 1,095  
Term loans by origination year, three years before current fiscal year 948 576  
Term loans by origination year, four years before current fiscal year 473 395  
Term loans by origination year, more than five years before current fiscal year 353 98  
Revolving loans 0 0  
Revolving loans converted to term loans 0 0  
Loans 7,980 7,840  
Auto Loan [Member] | FICO 680-719 [Member] | Non-government insured/guaranteed [Member]      
Loans by FICO [Abstract]      
Term loans by origination year, current fiscal year 1,150 3,534  
Term loans by origination year, fiscal year before current fiscal year 3,251 2,542  
Term loans by origination year, two years before current fiscal year 2,261 1,066  
Term loans by origination year, three years before current fiscal year 919 545  
Term loans by origination year, four years before current fiscal year 449 400  
Term loans by origination year, more than five years before current fiscal year 371 105  
Revolving loans 0 0  
Revolving loans converted to term loans 0 0  
Loans 8,401 8,192  
Auto Loan [Member] | FICO 640-679 [Member] | Non-government insured/guaranteed [Member]      
Loans by FICO [Abstract]      
Term loans by origination year, current fiscal year 1,084 3,381  
Term loans by origination year, fiscal year before current fiscal year 2,997 1,948  
Term loans by origination year, two years before current fiscal year 1,694 763  
Term loans by origination year, three years before current fiscal year 653 395  
Term loans by origination year, four years before current fiscal year 328 334  
Term loans by origination year, more than five years before current fiscal year 314 94  
Revolving loans 0 0  
Revolving loans converted to term loans 0 0  
Loans 7,070 6,915  
Auto Loan [Member] | FICO 600-639 [Member] | Non-government insured/guaranteed [Member]      
Loans by FICO [Abstract]      
Term loans by origination year, current fiscal year 646 2,208  
Term loans by origination year, fiscal year before current fiscal year 1,907 1,165  
Term loans by origination year, two years before current fiscal year 1,007 479  
Term loans by origination year, three years before current fiscal year 408 274  
Term loans by origination year, four years before current fiscal year 225 276  
Term loans by origination year, more than five years before current fiscal year 266 87  
Revolving loans 0 0  
Revolving loans converted to term loans 0 0  
Loans 4,459 4,489  
Auto Loan [Member] | FICO less than 600 [Member] | Non-government insured/guaranteed [Member]      
Loans by FICO [Abstract]      
Term loans by origination year, current fiscal year 253 1,581  
Term loans by origination year, fiscal year before current fiscal year 1,620 1,357  
Term loans by origination year, two years before current fiscal year 1,219 730  
Term loans by origination year, three years before current fiscal year 627 463  
Term loans by origination year, four years before current fiscal year 377 533  
Term loans by origination year, more than five years before current fiscal year 522 186  
Revolving loans 0 0  
Revolving loans converted to term loans 0 0  
Loans 4,618 4,850  
Auto Loan [Member] | No FICO available [Member] | Non-government insured/guaranteed [Member]      
Loans by FICO [Abstract]      
Term loans by origination year, current fiscal year 0 13  
Term loans by origination year, fiscal year before current fiscal year 21 37  
Term loans by origination year, two years before current fiscal year 44 5  
Term loans by origination year, three years before current fiscal year 9 10  
Term loans by origination year, four years before current fiscal year 12 18  
Term loans by origination year, more than five years before current fiscal year 29 10  
Revolving loans 0 0  
Revolving loans converted to term loans 0 0  
Loans 115 93  
Other revolving credit and installment [Member]      
Loans by FICO [Abstract]      
Term loans by origination year, current fiscal year 412 1,410  
Term loans by origination year, fiscal year before current fiscal year 1,209 1,399  
Term loans by origination year, two years before current fiscal year 1,186 587  
Term loans by origination year, three years before current fiscal year 477 265  
Term loans by origination year, four years before current fiscal year 199 61  
Term loans by origination year, more than five years before current fiscal year 215 200  
Revolving loans 21,057 20,296  
Revolving loans converted to term loans 170 191  
Loans 24,925 24,409  
Other revolving credit and installment [Member] | FICO 800 or more [Member] | Non-government insured/guaranteed [Member]      
Loans by FICO [Abstract]      
Term loans by origination year, current fiscal year 126 353  
Term loans by origination year, fiscal year before current fiscal year 304 287  
Term loans by origination year, two years before current fiscal year 247 94  
Term loans by origination year, three years before current fiscal year 76 35  
Term loans by origination year, four years before current fiscal year 24 10  
Term loans by origination year, more than five years before current fiscal year 72 71  
Revolving loans 2,072 2,249  
Revolving loans converted to term loans 21 21  
Loans 2,942 3,120  
Other revolving credit and installment [Member] | FICO 760-799 [Member] | Non-government insured/guaranteed [Member]      
Loans by FICO [Abstract]      
Term loans by origination year, current fiscal year 121 342  
Term loans by origination year, fiscal year before current fiscal year 285 279  
Term loans by origination year, two years before current fiscal year 228 93  
Term loans by origination year, three years before current fiscal year 74 29  
Term loans by origination year, four years before current fiscal year 22 10  
Term loans by origination year, more than five years before current fiscal year 36 34  
Revolving loans 1,029 1,110  
Revolving loans converted to term loans 14 16  
Loans 1,809 1,913  
Other revolving credit and installment [Member] | FICO 720-759 [Member] | Non-government insured/guaranteed [Member]      
Loans by FICO [Abstract]      
Term loans by origination year, current fiscal year 85 262  
Term loans by origination year, fiscal year before current fiscal year 207 258  
Term loans by origination year, two years before current fiscal year 210 107  
Term loans by origination year, three years before current fiscal year 83 35  
Term loans by origination year, four years before current fiscal year 26 11  
Term loans by origination year, more than five years before current fiscal year 32 30  
Revolving loans 812 915  
Revolving loans converted to term loans 24 26  
Loans 1,479 1,644  
Other revolving credit and installment [Member] | FICO 680-719 [Member] | Non-government insured/guaranteed [Member]      
Loans by FICO [Abstract]      
Term loans by origination year, current fiscal year 45 156  
Term loans by origination year, fiscal year before current fiscal year 135 213  
Term loans by origination year, two years before current fiscal year 177 99  
Term loans by origination year, three years before current fiscal year 80 36  
Term loans by origination year, four years before current fiscal year 27 11  
Term loans by origination year, more than five years before current fiscal year 24 24  
Revolving loans 702 798  
Revolving loans converted to term loans 24 31  
Loans 1,214 1,368  
Other revolving credit and installment [Member] | FICO 640-679 [Member] | Non-government insured/guaranteed [Member]      
Loans by FICO [Abstract]      
Term loans by origination year, current fiscal year 13 71  
Term loans by origination year, fiscal year before current fiscal year 58 112  
Term loans by origination year, two years before current fiscal year 90 59  
Term loans by origination year, three years before current fiscal year 43 21  
Term loans by origination year, four years before current fiscal year 15 7  
Term loans by origination year, more than five years before current fiscal year 15 10  
Revolving loans 359 415  
Revolving loans converted to term loans 24 23  
Loans 617 718  
Other revolving credit and installment [Member] | FICO 600-639 [Member] | Non-government insured/guaranteed [Member]      
Loans by FICO [Abstract]      
Term loans by origination year, current fiscal year 2 18  
Term loans by origination year, fiscal year before current fiscal year 17 36  
Term loans by origination year, two years before current fiscal year 30 22  
Term loans by origination year, three years before current fiscal year 16 9  
Term loans by origination year, four years before current fiscal year 7 4  
Term loans by origination year, more than five years before current fiscal year 8 8  
Revolving loans 133 151  
Revolving loans converted to term loans 12 13  
Loans 225 261  
Other revolving credit and installment [Member] | FICO less than 600 [Member] | Non-government insured/guaranteed [Member]      
Loans by FICO [Abstract]      
Term loans by origination year, current fiscal year 2 13  
Term loans by origination year, fiscal year before current fiscal year 14 41  
Term loans by origination year, two years before current fiscal year 35 30  
Term loans by origination year, three years before current fiscal year 23 12  
Term loans by origination year, four years before current fiscal year 9 5  
Term loans by origination year, more than five years before current fiscal year 10 7  
Revolving loans 150 161  
Revolving loans converted to term loans 17 18  
Loans 260 287  
Other revolving credit and installment [Member] | No FICO available [Member] | Non-government insured/guaranteed [Member]      
Loans by FICO [Abstract]      
Term loans by origination year, current fiscal year 18 195  
Term loans by origination year, fiscal year before current fiscal year 189 173  
Term loans by origination year, two years before current fiscal year 169 83  
Term loans by origination year, three years before current fiscal year 82 88  
Term loans by origination year, four years before current fiscal year 69 3  
Term loans by origination year, more than five years before current fiscal year 18 16  
Revolving loans 1,146 1,248  
Revolving loans converted to term loans 34 43  
Loans 1,725 1,849  
Other revolving credit and installment [Member] | FICO not required [Member] | Non-government insured/guaranteed [Member]      
Loans by FICO [Abstract]      
Term loans by origination year, current fiscal year 0 0  
Term loans by origination year, fiscal year before current fiscal year 0 0  
Term loans by origination year, two years before current fiscal year 0 0  
Term loans by origination year, three years before current fiscal year 0 0  
Term loans by origination year, four years before current fiscal year 0 0  
Term loans by origination year, more than five years before current fiscal year 0 0  
Revolving loans 14,654 13,249  
Revolving loans converted to term loans 0 0  
Loans $ 14,654 $ 13,249