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Revenue from Contracts with Customers Revenue from Contracts with Customers (Tables)
 12 Months Ended
Dec. 31, 2018
Revenue from Contract with Customer [Abstract]  
Reconciliation of Revenue from Segments to Consolidated [Table Text Block]
Table 21.1 presents our revenue by operating segment. The “Other” segment for each of the tables below includes the elimination of certain items that are included in more than one business segment, most of which represents products and services for WIM customers served through Community Banking distribution channels. For additional description of our operating segments, including additional financial information and the underlying management accounting process, see Note 26 (Operating Segments) to Financial Statements in this Report.
We adopted ASU 2014-09 – Revenue from Contracts with Customers (“the new revenue recognition guidance”) on a modified retrospective basis as of January 1, 2018. Under this method of adoption, prior period financial information for 2017 and 2016 was not adjusted. Rather, this ASU resulted in a cumulative-effect adjustment that decreased the beginning balance of retained earnings by $32 million on January 1, 2018, and changed the presentation of certain revenues and expenses prospectively. For details on the impact of the adoption of this ASU, see Note 1 (Summary of Significant Accounting Policies).

Table 21.1: Revenue by Operating Segment
 
Year ended December 31, 2018
 
(in millions)
Community Banking

 
Wholesale Banking

 
Wealth and Investment Management

 
Other (3)

 
Consolidated
Company

Net interest income (1)
$
29,219

 
18,690

 
4,441

 
(2,355
)
 
49,995

Noninterest income:
 
 
 
 
 
 
 
 
 
Service charges on deposit accounts
2,641

 
2,074

 
16

 
(15
)
 
4,716

Trust and investment fees:
 
 
 
 
 
 
 
 
 
Brokerage advisory, commissions and other fees
1,887

 
317

 
9,161

 
(1,929
)
 
9,436

Trust and investment management
910

 
445

 
2,893

 
(932
)
 
3,316

Investment banking
(35
)
 
1,783

 
9

 
—

 
1,757

Total trust and investment fees
2,762

 
2,545

 
12,063

 
(2,861
)
 
14,509

Card fees
3,543

 
362

 
6

 
(4
)
 
3,907

Other fees:
 
 
 
 
 
 

 
 
Lending related charges and fees (1)(2)
278

 
1,247

 
7

 
(6
)
 
1,526

Cash network fees
478

 
3

 
—

 
—

 
481

Commercial real estate brokerage commissions
—

 
468

 
—

 
—

 
468

Wire transfer and other remittance fees
264

 
209

 
8

 
(4
)
 
477

All other fees (1)
339

 
92

 
2

 
(1
)
 
432

Total other fees
1,359

 
2,019

 
17

 
(11
)
 
3,384

Mortgage banking (1)
2,659

 
362

 
(11
)
 
7

 
3,017

Insurance (1)
83

 
312

 
82

 
(48
)
 
429

Net gains from trading activities (1)
28

 
516

 
57

 
1

 
602

Net gains (losses) on debt securities (1)
(3
)
 
102

 
9

 
—

 
108

Net gains from equity investments (1)
1,505

 
293

 
(283
)
 
—

 
1,515

Lease income (1)
—

 
1,753

 
—

 
—

 
1,753

Other income of the segment (1)
3,117

 
(322
)
 
(21
)
 
(301
)
 
2,473

Total noninterest income
17,694

 
10,016


11,935

 
(3,232
)
 
36,413

Revenue
$
46,913

 
28,706

 
16,376

 
(5,587
)
 
86,408

Year ended December 31, 2017
 
Net interest income (1)
$
28,658

 
18,810

 
4,641

 
(2,552
)
 
49,557

Noninterest income:
 
 
 
 
 
 
 
 
 
Service charges on deposit accounts
2,909

 
2,201

 
17

 
(16
)
 
5,111

Trust and investment fees:
 
 
 
 
 
 
 
 
 
Brokerage advisory, commissions and other fees
1,830

 
304

 
9,072

 
(1,848
)
 
9,358

Trust and investment management
889

 
523

 
2,877

 
(917
)
 
3,372

Investment banking
(59
)
 
1,827

 
(2
)
 
(1
)
 
1,765

Total trust and investment fees
2,660

 
2,654

 
11,947

 
(2,766
)
 
14,495

Card fees
3,613

 
345

 
6

 
(4
)
 
3,960

Other fees:
 
 
 
 
 
 
 
 
 
Lending related charges and fees (1)(2)
311

 
1,257

 
8

 
(8
)
 
1,568

Cash network fees
498

 
8

 
—

 
—

 
506

Commercial real estate brokerage commissions
1

 
461

 
—

 
—

 
462

Wire transfer and other remittance fees
239

 
204

 
9

 
(4
)
 
448

All other fees (1)
448

 
124

 
1

 
—

 
573

Total other fees
1,497

 
2,054

 
18

 
(12
)
 
3,557

Mortgage banking (1)
3,895

 
458

 
(10
)
 
7

 
4,350

Insurance (1)
139

 
872

 
88

 
(50
)
 
1,049

Net gains from trading activities (1)
(251
)
 
701

 
92

 
—

 
542

Net gains (losses) on debt securities (1)
709

 
(232
)
 
2

 
—

 
479

Net gains from equity investments (1)
1,455

 
116

 
208

 
—

 
1,779

Lease income (1)
—

 
1,907

 
—

 
—

 
1,907

Other income of the segment (1)
1,734

 
114

 
63

 
(308
)
 
1,603

Total noninterest income
18,360

 
11,190

 
12,431

 
(3,149
)
 
38,832

Revenue
$
47,018

 
30,000

 
17,072

 
(5,701
)
 
88,389

(continued on following page)
(continued from previous page)
Year ended December 31, 2016
 
 
Community Banking

 
Wholesale Banking

 
Wealth and Investment Management

 
Other (3)

 
Consolidated
Company

Net interest income (1)
$
27,333

 
18,699

 
4,249

 
(2,527
)
 
47,754

Noninterest income:
 
 
 
 
 
 
 
 
 
Service charges on deposit accounts
3,111

 
2,260

 
19

 
(18
)
 
5,372

Trust and investment fees:
 
 
 
 
 
 
 
 
 
Brokerage advisory, commissions and other fees
1,854

 
368

 
8,870

 
(1,876
)
 
9,216

Trust and investment management
849

 
473

 
2,891

 
(877
)
 
3,336

Investment banking
(141
)
 
1,833

 
(1
)
 
—

 
1,691

Total trust and investment fees
2,562

 
2,674

 
11,760

 
(2,753
)
 
14,243

Card fees
3,598

 
336

 
6

 
(4
)
 
3,936

Other fees:
 
 
 
 
 
 
 
 
 
Lending related charges and fees (1)(2)
364

 
1,198

 
8

 
(8
)
 
1,562

Cash network fees
528

 
9

 
—

 
—

 
537

Commercial real estate brokerage commissions
—

 
494

 
—

 
—

 
494

Wire transfer and other remittance fees
219

 
178

 
8

 
(4
)
 
401

All other fees (1)
525

 
206

 
2

 
—

 
733

Total other fees
1,636

 
2,085

 
18

 
(12
)
 
3,727

Mortgage banking (1)
5,624

 
475

 
(9
)
 
6

 
6,096

Insurance (1)
112

 
1,156

 
—

 
—

 
1,268

Net gains from trading activities (1)
(148
)
 
677

 
81

 
—

 
610

Net gains (losses) on debt securities (1)
933

 
8

 
1

 
—

 
942

Net gains from equity investments (1)
804

 
199

 
100

 
—

 
1,103

Lease income (1)
—

 
1,927

 
—

 
—

 
1,927

Other income of the segment (1)
948

 
551

 
53

 
(263
)
 
1,289

Total noninterest income
19,180

 
12,348

 
12,029

 
(3,044
)
 
40,513

Revenue
$
46,513

 
31,047

 
16,278

 
(5,571
)
 
88,267

(1)
Most of our revenue is not within the scope of Accounting Standards Update (ASU) 2014-09 – Revenue from Contracts with Customers, and additional details are included in other footnotes to our financial statements. The scope explicitly excludes net interest income as well as many other revenues for financial assets and liabilities, including loans, leases, securities, and derivatives.
(2)
Represents combined amount of previously reported “Charges and fees on loans” and “Letters of credit fees”.
(3)
Includes the elimination of certain items that are included in more than one business segment, most of which represents products and services for WIM customers served through Community Banking distribution channels.
Disaggregation of Revenue [Table Text Block]
Table 21.5 presents our card fees by operating segment.

Table 21.5: Card Fees by Operating Segment
 
 
 
 
Year ended December 31,
 
 
Community Banking
 
Wholesale Banking
 
Wealth and Investment Management
 
Other
 
Consolidated
Company
 
(in millions)
2018

2017

2016

2018

2017

2016

2018

2017

2016

2018

2017

2016

2018

2017

2016

Credit card interchange and network revenues (1)
$
792

944

959

361

345

329

6

6

6

(4
)
(4
)
(4
)
1,155

1,291

1,290

Debit card interchange and network revenues
2,053

1,964

1,889

—

—

7

—

—

—

—

—

—

2,053

1,964

1,896

Late fees, cash advance fees, balance transfer fees, and annual fees
698

705

750

1

—

—

—

—

—

—

—

—

699

705

750

Card fees (1)
$
3,543

3,613

3,598

362

345

336

6

6

6

(4
)
(4
)
(4
)
3,907

3,960

3,936

(1)
The cost of credit card rewards and rebates of $1.4 billion, $1.2 billion and $1.0 billion for the years ended December 31, 2018, 2017 and 2016, respectively, are presented net against the related revenues.
Table 21.2 presents our service charges on deposit accounts by operating segment.

Table 21.2: Service Charges on Deposit Accounts by Operating Segment
 
 
 
 
Year ended December 31,
 
 
Community Banking
 
Wholesale Banking
 
Wealth and Investment Management
 
Other
 
Consolidated
Company
 
(in millions)
2018

2017

2016

2018

2017

2016

2018

2017

2016

2018

2017

2016

2018

2017

2016

Overdraft fees
$
1,776

1,941

2,024

5

6

6

1

1

—

—

—

—

1,782

1,948

2,030

Account charges
865

968

1,087

2,069

2,195

2,254

15

16

19

(15
)
(16
)
(18
)
2,934

3,163

3,342

Service charges on deposit accounts
$
2,641

2,909

3,111

2,074

2,201

2,260

16

17

19

(15
)
(16
)
(18
)
4,716

5,111

5,372

Table 21.4 presents our trust and investment management fees by operating segment.

Table 21.4: Trust and Investment Management Fees by Operating Segment
 
 
 
 
Year ended December 31,
 
 
Community Banking
 
Wholesale Banking
 
Wealth and Investment Management
 
Other
 
Consolidated
Company
 
(in millions)
2018

2017

2016

2018

2017

2016

2018

2017

2016

2018

2017

2016

2018

2017

2016

Investment management fees
$
—

1

—

—

—

—

2,087

2,053

2,079

—

—

—

2,087

2,054

2,079

Trust fees
908

887

847

329

421

399

728

757

738

(932
)
(916
)
(875
)
1,033

1,149

1,109

Other revenue
2

1

2

116

102

74

78

67

74

—

(1
)
(2
)
196

169

148

Trust and investment management fees
$
910

889

849

445

523

473

2,893

2,877

2,891

(932
)
(917
)
(877
)
3,316

3,372

3,336

Table 21.3 presents our brokerage advisory, commissions and other fees by operating segment.
Table 21.3: Brokerage Advisory, Commissions and Other Fees by Operating Segment
 
 
 
 
Year ended December 31,
 
 
Community Banking
 
Wholesale Banking
 
Wealth and Investment Management
 
Other
 
Consolidated
Company
 
(in millions)
2018

2017

2016

2018

2017

2016

2018

2017

2016

2018

2017

2016

2018

2017

2016

Asset-based revenue (1)
$
1,482

1,372

1,243

1

1

2

6,899

6,630

6,164

(1,484
)
(1,371
)
(1,241
)
6,898

6,632

6,168

Transactional revenue
340

382

454

70

40

55

1,618

1,802

2,032

(380
)
(400
)
(477
)
1,648

1,824

2,064

Other revenue
65

76

157

246

263

311

644

640

674

(65
)
(77
)
(158
)
890

902

984

Brokerage advisory, commissions and other fees
$
1,887

1,830

1,854

317

304

368

9,161

9,072

8,870

(1,929
)
(1,848
)
(1,876
)
9,436

9,358

9,216

(1)
We earned trailing commissions of $1.3 billion for each of the years ended December 31, 2018, 2017, and 2016.