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Revenue (Tables)
9 Months Ended
Sep. 30, 2020
Revenue from Contract with Customer [Abstract]  
Disaggregation of Revenue
The following table provides detail of Pinnacle West's consolidated revenue disaggregated by revenue sources (dollars in thousands):
Three Months Ended September 30,Nine Months Ended September 30,
2020201920202019
Retail Electric Revenue
Residential$726,231 $668,467 $1,566,432 $1,452,601 
Non-Residential461,168 465,602 1,145,640 1,194,199 
Wholesale energy sales45,631 36,775 76,226 95,218 
Transmission services for others18,000 15,841 48,693 46,247 
Other sources3,471 4,102 9,030 12,553 
Total operating revenues$1,254,501 $1,190,787 $2,846,021 $2,800,818 
Schedule of Accounts Receivable
The following table provides a rollforward of Pinnacle West’s allowance for doubtful accounts (dollars in thousands):
Nine Months Ended
September 30, 2020
Twelve Months Ended December 31, 2019
Allowance for doubtful accounts, balance at beginning of period$8,171 $4,069 
Bad debt expense17,399 11,819 
Actual write-offs(7,501)(7,717)
Allowance for doubtful accounts, balance at end of period$18,069 $8,171