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Revenues
6 Months Ended
Jun. 30, 2019
Revenue from Contract with Customer [Abstract]  
Revenue from Contracts with Customers

Note 3 — Revenue from Contracts with Customers

Description of service offerings

Issuer Solutions

The Company's Issuer Solutions revenues are derived from long-term processing contracts with financial and nonfinancial institutions. Payment processing services revenues are generated primarily from charges based on:

The number of accounts on file;
Transactions and authorizations processed;
Statements generated and/or mailed;
Managed services; and
Cards embossed and mailed and other processing services for cardholder accounts on file.

Most of these contracts have prescribed annual revenue minimums, penalties for early termination, and service level agreements which may impact contractual fees if certain service levels are not achieved.

Issuer Solutions revenues also include loyalty redemption services and professional services.

Merchant Solutions

The Company’s Merchant Solutions revenues are partially derived from relationships with thousands of individual merchants whose contracts range from thirty days to five years. Additionally, part of the revenues are derived from long-term processing contracts with large financial institutions, other merchant acquirers and merchant organizations which generally range from three to eight years. Merchant services revenue is generated primarily from processing all payment forms including credit, debit and electronic benefits transfer for merchants of all sizes across a wide array of retail market segments.

The products and services offered include:

Authorizations and capture of electronic transactions;
Clearing and settlement of electronic transactions;
Information reporting services related to electronic transactions;
Merchant billing services; and
Point-of-sale equipment and services.

Most of these contracts have prescribed revenue minimums, penalties for early termination, and service level agreements which may impact contractual fees if certain service levels are not achieved.

Consumer Solutions

The Company’s Consumer Solutions revenues principally consist of a portion of the service fees collected from cardholders and interchange revenues received by the issuing banks in connection with the programs that the Consumer Solutions segment manages.

Customers are charged fees in connection with the Consumer Solutions segment’s products and services as follows:

Transactions - Customers are typically charged a fee for each Personal Identification Number (“PIN”) and signature-based purchase transaction made using their cards, unless the customer is on a monthly or annual service plan, in which case the customer is instead charged a monthly or annual subscription fee, as applicable. Customers are also charged fees for Automated Teller Machine (“ATM”) withdrawals and other transactions conducted at ATMs.
Customer Service and Maintenance - Customers are typically charged fees for balance inquiries made through call centers. Customers are also charged a monthly maintenance fee after a specified period of inactivity.
Additional Products and Services - Customers are charged fees associated with additional products and services offered in connection with certain cards, including the use of overdraft features, a variety of bill payment options, card replacement, foreign exchange and card-to-card transfers of funds initiated through the call centers.
Other - Customers are charged fees in connection with the acquisition and reloading of the cards at retailers and the Company receives a portion of these amounts in some cases.

Disaggregation of revenue

The following table summarizes volume-based and non-volume related revenue from contracts with external customers for the three and six months ended June 30, 2019 and 2018:

Three months ended June 30, 2019

(in thousands)

    

Issuer Solutions

Merchant Solutions

    

Consumer Solutions

Total

Volume-based revenues

$

231,265

342,651

195,659

$

769,575

Non-volume related revenues

241,441

23,985

484

265,910

Total revenues

$

472,706

366,636

196,143

$

1,035,485

Six months ended June 30, 2019

(in thousands)

    

Issuer
Solutions

Merchant Solutions

    

Consumer Solutions

Total

Volume-based revenues

$

461,476

665,464

414,354

$

1,541,294

Non-volume related revenues

481,389

46,353

980

528,722

Total revenues

$

942,865

711,817

415,334

$

2,070,016

Three months ended June 30, 2018

(in thousands)

    

Issuer Solutions

Merchant Solutions

    

Consumer Solutions

Total

Volume-based revenues

$

223,677

329,295

199,490

$

752,462

Non-volume related revenues

234,924

19,419

775

255,118

Total revenues

$

458,601

348,714

200,265

$

1,007,580

Six months ended June 30, 2018

(in thousands)

    

Issuer
Solutions

Merchant Solutions

    

Consumer Solutions

Total

Volume-based revenues

$

442,949

628,242

409,211

$

1,480,402

Non-volume related revenues

473,011

39,895

1,442

514,348

Total revenues

$

915,960

668,137

410,653

$

1,994,750

Issuer Solutions

Volume-based revenues are generated from charges based on the number of Accounts on File (“AOF”), transactions and authorizations processed, statements generated, and other processing services for cardholder AOF. Cardholder AOF includes active and inactive consumer credit, retail, prepaid, stored value and commercial card accounts. TSYS’ clients also have the option to use fraud and portfolio management services which are based on authorizations processed and AOF, respectively. Collectively, these services are considered volume-based revenues. Non-volume related revenues include processing fees which are not directly associated with AOF and transactional activity, such as value-added products and services, custom programming and certain other services, which are only offered to TSYS’ processing clients. Additionally, non-volume based revenues include licensing, managed services and output services such as card and document production.

Merchant Solutions

The Merchant Solutions segment’s revenues primarily consist of volume-based revenues generated from charges based on sales volume processed, and authorized transactions and settled transactions processed. Non-volume related revenues include chargeback and retrieval services, data transmissions, value added products and managed services which are not directly associated with transactional activity.

Consumer Solutions

The Consumer Solutions segment’s revenues primarily consist of volume-based revenues generated from a portion of the service fees collected from cardholders and interchange revenues. Non-volume related revenues include value-added products and services which are not directly associated with transactional activity.

The following table summarizes revenue from contracts with customers, by currency, for the three and six months ended June 30, 2019 and 2018:

Three months ended June 30, 2019

(in thousands)

    

Issuer Solutions

Merchant Solutions

    

Consumer Solutions

Total

U.S. dollar

$

372,674

366,313

196,143

$

935,130

British Pound Sterling

67,142

-

-

67,142

Euro

25,750

-

-

25,750

Other

7,140

323

-

7,463

Total revenues

$

472,706

366,636

196,143

$

1,035,485

Six months ended June 30, 2019

(in thousands)

    

Issuer
Solutions

Merchant Solutions

    

Consumer Solutions

Total

U.S. dollar

$

744,674

711,184

415,334

$

1,871,192

British Pound Sterling

132,294

-

-

132,294

Euro

51,361

-

-

51,361

Other

14,536

633

-

15,169

Total revenues

$

942,865

711,817

415,334

$

2,070,016

Three months ended June 30, 2018

(in thousands)

    

Issuer
Solutions

Merchant Solutions

    

Consumer Solutions

Total

U.S. dollar

$

367,489

348,524

200,265

$

916,278

British Pound Sterling

59,098

-

-

59,098

Euro

25,419

-

-

25,419

Other

6,595

190

-

6,785

Total revenues

$

458,601

348,714

200,265

$

1,007,580

Six months ended June 30, 2018

(in thousands)

    

Issuer
Solutions

Merchant Solutions

    

Consumer Solutions

Total

U.S. dollar

$

727,359

667,743

410,653

$

1,805,755

British Pound Sterling

122,219

-

-

122,219

Euro

52,016

-

-

52,016

Other

14,366

394

-

14,760

Total revenues

$

915,960

668,137

410,653

$

1,994,750

See Note 11 for disclosure of revenues by geography.

Performance obligations

The following table includes estimated revenue expected to be recognized in the future related to performance obligations that are unsatisfied or partially unsatisfied at the end of the reporting period. The purpose of this disclosure is to provide additional information about the amounts and expected timing of revenue to be recognized from the remaining performance obligations in the Company’s existing contracts.

For revenue which is recognized using (i) the “as-invoiced” practical expedient and (ii) the “direct allocation” method, the Company is required to disclose the value of unsatisfied performance obligations for contractual minimums only. Accordingly, the total unsatisfied or partially unsatisfied performance obligations related to processing services are materially higher than the amounts disclosed in the below table.

(in thousands)

    

Remainder of 2019

    

2020

    

2021

    

2022

    

2023 - 2029

    

    

Total

Unsatisfied or partially unsatisfied performance obligations

$

382,746

630,966

528,869

392,712

470,584

$

2,405,877

Contract balances

Contract assets are defined as an entity’s right to consideration in exchange for goods or services that the entity has transferred to a customer when that right is conditioned on something other than the passage of time (for example, the entity’s future performance).

Contract liabilities are defined as an entity’s obligation to transfer goods or services to a customer for which the entity has received consideration (or the amount is due) from the customer.

Net contract assets and liabilities may include amounts related to signing incentives for signing or renewing long-term contracts. Capitalized signing incentives are amortized over the contract term and the amortization is included as a reduction of revenues in the Company’s Consolidated Statements of Income.

ASC 606 requires an entity to present in its Consolidated Balance Sheets the net position in a customer contract on a contract-by-contract basis. The net position in a customer contract is presented as either contract assets or contract liabilities. Significant changes in the contract assets and liabilities balances during the six months ended June 30, 2019 are as follows:

Six months ended June 30, 2019

(in thousands)

Contract Assets Increase/(Decrease)

Contract Liabilities (Increase)/Decrease

Signing incentive additions

   

$

32,585

$

-

Signing incentive amortization

(13,336)

(2,631)

Revenue recognized in advance of billings

8,308

867

Billed amounts transferred to receivables

(4,387)

(316)

Cash received from customers

(1,460)

(80,485)

Deferred revenue that was recognized as revenue

3,499

68,548

Other changes in contract assets and contract liabilities primarily relate to movements in net contract position (between contract assets and contract liabilities) each period and foreign currency translation.