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Stock-Based Compensation (Details) (USD $)
In Millions, except Share data, unless otherwise specified
12 Months Ended 6 Months Ended 12 Months Ended
Dec. 31, 2012
Dec. 31, 2011
Dec. 31, 2010
Dec. 31, 2012
Restricted Stock Rights
Dec. 31, 2011
Restricted Stock Rights
Dec. 31, 2010
Restricted Stock Rights
Jul. 09, 2008
Performance shares
Dec. 31, 2012
Performance shares
Dec. 31, 2012
Stock Option Plan
Dec. 31, 2011
Stock Option Plan
Dec. 31, 2010
Stock Option Plan
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]                      
Vesting period of award, minimum (in years)                 three to five years    
Expiration period of options (in years)                 ten years    
Aggregate common stock available for issuance under stock based awards (in shares) 39,000,000                    
Common stock available for issuance under stock-based awards (in shares) 51,000,000                    
Percentage of performance shares vested for the first four years grant date, of a key employee               20.00%      
Percentage of performance shares vested on expiration of key employee employment agreement               20.00%      
Restricted stock rights activity                      
Restricted stock rights at the beginning of the period (in shares)       17,139,000              
Restricted stock rights, granted (in shares)       15,498,000     2,500,000        
Restricted stock rights, vested (in shares)       (3,554,000)              
Restricted stock rights, forfeited (in shares)       (3,478,000)              
Restricted stock rights at the ending of the period (in shares)       25,605,000 17,139,000            
Restricted stock rights, weighted-average grant date fair value information                      
Restricted stock rights, weighted-average grant date fair value at the beginning of the period (dollars per share)       $ 12.28              
Restricted stock rights, weighted-average grant date fair value, granted (dollars per share)       $ 11.81              
Restricted stock rights, weighted-average grant date fair value, vested (dollars per share)       $ 12.32              
Restricted stock rights, weighted-average grant date fair value, forfeited (dollars per share)       $ 14.16              
Restricted stock rights, weighted-average grant date fair value (dollars per share) ending balance       $ 12.29 $ 12.28            
Stock-based compensation, unrecognized compensation       $ 112       $ 37 $ 22    
Stock-based compensation, unrecognized compensation weighted-average period of recognition (in years)       1.73       1.71 1.4    
Stock options, income tax benefits from exercises                 20 28 36
Total fair value of shares vested       45 37 40          
Stock option activity                      
Stock options at the beginning of the period (in shares)                 53,162,000    
Stock options, granted (in shares)                 4,296,000    
Stock options, exercised (in shares)                 (4,790,000)    
Stock options, forfeited (in shares)                 (423,000)    
Stock Options, expired (in shares)                 (497,000)    
Stock options at the ending of the period (in shares)                 51,748,000 53,162,000  
Stock options, vested and expected to vest (in shares)                 50,553,000    
Stock options, exercisable (in shares)                 39,473,000    
Stock options, weighted-average strike price at the beginning of the period (in dollars per share)                 $ 11.12    
Stock options, weighted-average exercise price, granted (dollars per share)                 $ 10.95    
Stock options, weighted-average exercise price, exercised (in dollars per share)                 $ 6.91    
Stock options, weighted-average exercise price, forfeited (in dollars per share)                 $ 12.35    
Stock options, weighted-average exercise price, expired (in dollars per share)                 $ 14.86    
Stock options, weighted-average strike price at the end of the period (in dollars per share)                 $ 11.45 $ 11.12  
Stock options, weighted-average exercise price, vested and expected to vest (in dollars per share)                 $ 11.44    
Stock options, weighted-average exercise price, exercisable (in dollars per share)                 $ 11.36    
Stock options, weighted-average remaining contractual term (in years)                 6.06    
Stock options, weighted-average remaining contractual term, vested and expected to vest (in years)                 5.52    
Stock options, weighted-average remaining contractual term, exercisable (in years)                 5.35    
Stock options, aggregate intrinsic value                 37    
Stock options, aggregate intrinsic value, vested and expected to vest                 37    
Stock options, aggregate intrinsic value, exercisable                 37    
Stock options, intrinsic value of options exercised                 25 47 104
Total grant date fair value of options vested                 47 57 114
Method and assumptions on valuation of stock options                      
Expected life (in years)                 7.05 6.58 5.79
Risk free interest rate (in percent)                 1.12% 1.91% 2.97%
Volatility (in percent)                 40.76% 43.50% 46.20%
Expected dividend yield (in percent)                 1.65% 1.34% 1.33%
Weighted-average fair value at the grant date (dollars per share)                 $ 3.47 $ 4.17 $ 3.98
Expected stock price volatility, low end of range (in percent)                 29.70%    
Expected stock price volatility, high end of range (in percent)                 42.70%    
Stock-based compensation, capitalized software development costs, activity                      
Stock-based compensation, software development at the beginning of the period 10 20 54                
Stock-based compensation expense capitalized during the period 27 27 63                
Amortization of capitalized stock-based compensation expense (18) (37) (97)                
Stock-based compensation, software development at the ending of the period $ 19 $ 10 $ 20                
Vesting period of award (in years)       three to five years