Q1 2023 Investor Presentation July 27, 2023
2 Safe Harbor This presentation may contain certain forward-looking statements about Arrow Financial Corporation (“Arrow” or the “Company”). Forward-looking statements, as defined in Section 21E of the Securities Exchange Act of 1934, as amended, include statements regarding anticipated future events and can be identified by the fact that they do not relate strictly to historical or current facts. They often include words such as “believe,” “expect,” “would,” “should,” “could,” or “may.” Forward-looking statements, by their nature, are subject to risks and uncertainties. Certain factors that could cause actual results to differ materially from expected results include increased competitive pressures, changes in the interest rate environment, general economic conditions or conditions within the banking industry or securities markets, and legislative and regulatory changes that could adversely affect the business in which the Company and its subsidiaries are engaged. We are not obligated to revise or update these statements to reflect unanticipated events. This document should be read in conjunction with Company’s Annual Report on Form 10-K for the year ended December 31, 2022 (the “2022 10-K”), the Quarterly Report or Form 10-Q for the quarter ended March 31, 2023, other filings with the SEC, and the first quarter 2023 earnings release issued July 24, 2023.
3 Table of Contents • Arrow History and Overview • Q1 2023 Results & Performance Metrics • Funding Sources, Investments and Liquidity • Non-Interest Income • Loans • Credit Quality • Capital
History and Overview 4
5 Our History 1851 Glens Falls Bank opened for business in a newly constructed building on Ridge Street. 1932 1912 > 1949 Changed name to Glens Falls National Bank and Trust Company. Broke ground at 250 Glen Street — our current headquarters. > 1965 addition 1981 Glens Falls National Bank (GFNB) went public on NASDAQ as GFAL. 1983 Formed Arrow Bank Corporation (now Arrow Financial Corporation) and trading began on NASDAQ as AROW.
6 Our History 1988 Formed Saratoga National Bank and Trust Company (SNB) and expanded footprint 1999 Surpassed $1 billion in assets 2004 2021 Bought its first insurance agency Topped $4 billion in assets. 2018 Consolidated our insurance business into the Upstate Agency brand. 2012 Reached $2 billion in assets. 2001 Added to the Russell 2000 Index
7 Our Profile Insurance Offices Bank Branches 937 • Multi-Bank Holding company • Glens Falls National Bank and Trust Company • Saratoga National Bank and Trust Company • Upstate Agency, LLC • Wealth Management Services • $4.1 billion in assets • 500 plus employees • Primary service area population of more than 1.1 million
8 Experienced Leadership Team David S. DeMarco, President and CEO 35+ Years Experience Mr. DeMarco joined the Company in 1987 as a commercial lender and since that time has served in positions of increasing responsibility within the organization. In 2012, he was named President and CEO of Saratoga National Bank. In May 2023, he was named President and CEO of Arrow Financial Corporation and Glens Falls National Bank. He holds a bachelor’s degree in finance from the University of Texas at Austin. Mr. DeMarco is a graduate of the Adirondack Regional Chamber of Commerce’s Leadership Program and the Stonier Graduate School of Banking. He serves as a Director of Saratoga National Bank and sits on the boards of various non- profits dedicated to healthcare and economic development. David D. Kaiser, Senior Executive Vice President and CCO 35+ Years Experience Mr. Kaiser joined the Company in 2001 as Vice President and Commercial Loan Officer. He served as Corporate Banking Manager and was later promoted to Senior Vice President, before being named Chief Credit Officer in 2011, followed by promotions to Executive Vice President and Senior Executive Vice President. Prior to joining the Company, he spent 15 years in the Capital Region as a Commercial Loan Officer. Mr. Kaiser has a bachelor’s degree in business administration from Siena College. Mr. Kaiser actively serves on boards of numerous community organizations. Andrew J. Wise, Senior Executive Vice President and COO 30+ Years Experience Mr. Wise joined the Company in 2016 as Senior Vice President of Administration for Glens Falls National Bank. He has since been promoted to Executive Vice President and Chief Operating Officer and Senior Executive Vice President. He has more than 30 years of experience building and leading both community banks and bank-owned insurance agencies. Mr. Wise previously served as Vice President and CISO for The Adirondack Trust Company and acted as Executive Vice President, COO for Wise Insurance Brokers, Inc. He has extensive experience in designing, implementing and managing workflows and delivering operational efficiency. He holds a bachelor’s degree from Boston University’s School of Management.
9 Experienced Leadership Team Penko K. Ivanov, Senior Executive Vice President, CFO, Treasurer and CAO 30+ Years Experience Mr. Ivanov joined the Company in 2023 with more than 30 years of experience in Financial Planning & Analysis, Controllership, SOX, Financial Reporting and Treasury. Mr. Ivanov previously served as CFO for Bankwell Financial Group, helping it almost double in size over six-plus years to $3.3 billion. He has held CFO positions at Darien Rowayton Bank and for Doral Bank’s U.S. Operations. He began his career with Ernst & Young and held accounting/finance positions at PepsiCo, GE Capital and Bridgewater Associates. Mr. Ivanov holds an MBA and bachelor’s degree in accounting and finance from the University of South Florida. He is also Six Sigma Black Belt certified. Marc Yrsha, Executive Vice President, Director of Relationship Banking 20+ Years Experience Mr. Yrsha joined the Company in 2015. He currently is the Chief Banking Officer, and oversees the strategic direction of the Retail Banking unit, which includes retail deposits and lending, business development, consumer payments, business services, municipal banking, as well as small business and retail lending. Prior to joining our Company, Mr. Yrsha spent time in retail leadership, retail and commercial lending at large regional and community banks within the Arrow footprint. Mr. Yrsha is active in the community serving in leadership roles on a variety of boards. He is a graduate of Castleton University in Vermont and the Adirondack Regional Chamber of Commerce’s Leadership Adirondack Program. Michael Jacobs, Executive Vice President, Chief Information Officer 30+ Years Experience Mr. Jacobs joined Glens Falls National Bank in 2003 as Information Systems Manager. He was later promoted to Senior Vice President and then Executive Vice President. As Chief Information Officer, Mr. Jacobs guides the company’s strategic technology plans. He has more than 30 years of experience in the community banking industry, having previously served as Operations Manager at Cohoes Savings Bank and Item Processing Manager at Hudson River Bank and Trust. Mr. Jacobs holds a bachelor’s degree in finance from Siena College and an associate degree in business administration from Hudson Valley Community College.
Q1 2023 Performance 10
11 Q1 2023 Summary • Assets of $4.1 billion; Net income of $8.6 million; Fully diluted earnings per share (EPS) of $0.52 • Deposits were unchanged from year-end ’22 at $3.5 billion for a loan-to-deposit ratio of 85% • Loans of $3.0 billion, an increase of $22 million versus year-end ‘22 • Tangible book value per share was $20.55, an increase of $0.60, or 3.01% vs. year-end ‘22 • Mark-to-market adjustment on the available-for-sale investment portfolio decreased $8.2 million (pre-tax) • On balance sheet liquidity of ~$400 million (~10% of assets), ~5% cash and ~5% unencumbered readily marketable securities • Additional $1.3 billion of immediately available liquidity from borrowing capacity with FHLB, FRB and banks • Immediately available liquidity provides in excess of 155% coverage of uninsured deposits • Nonperforming assets of $11.3 million at March 31, 2023 represented just 0.27% of period-end assets • Net charge-offs to average loans were 0.10% as compared to 0.09% for the previous quarter • Non-interest expense included incremental ~$1.0 million (~$0.05/share) related to the 2022 10-K filing delay • Net interest margin was 2.96% • ROA equaled 0.87% and ROE was 9.66% Financial information provided within this document is unaudited. Please refer to the First Quarter Earnings Release for a reconciliation of any non-GAAP measures .
12 Net Interest Margin 2.96% Profitability Revenue $34.8 million Return on Average Assets 0.87% Return on Average Equity 9.66% $3.0 billion of gross loans 84.7% Loan-to-deposit ratio Balance Sheet $3.5 billion of gross deposits 0% Brokered Deposits 1.02% Allowance for Credit Losses (ACL) Dividend of $0.27 per share paid Capital $20.55 Fully Diluted Tangible Book Value per Share Well Capitalized Q1 2023 Results Arrow GFNB SNB Tier 1 Leverage Ratio 10.13% 9.32% 10.64% Common Equity Tier 1 Capital Ratio 13.34% 13.37% 13.90% Tier 1 Risk-Based Capital Ratio 14.03% 13.37% 13.90%
13 Q1 2023 Consolidated Financial Statements 1Variances are rounded based on actual whole dollar amounts 2 Pre-tax, pre-provision net revenue per share is a non-GAAP metric and excludes provision for loan losses and income tax expense UNAUDITED Dollars in millions, except per share data Linked Quarter Income Statement 1Q23 4Q22 Fav/(Unfav) Var1 Total Interest Income 36.1 35.9 0.2 Total Interest Expense 8.0 5.3 (2.7) Net Interest Income 28.1 30.6 (2.5) Non-Interest Income 6.7 7.2 (0.5) Non-Interest Expense 22.3 20.8 (1.5) Pre-Tax, Pre-Provision Net Revenue2 12.5 17.0 (4.5) Provision for Credit Losses 1.6 1.4 (0.2) Pre-Tax Income 10.9 15.6 (4.7) Income Tax Expense 2.4 3.5 1.1 Reported Net Income 8.6 12.1 (3.6) EPS $0.52 $0.73 ($0.21) Balance Sheet 1Q23 4Q22 Var1 Cash & Cash Equivalents 203.5 64.7 138.8 Investment Securities 745.1 757.1 (12.0) Loans Receivable, net 2,974.6 2,953.3 21.3 All Other Assets 191.5 194.5 (3.0) Total Assets 4,114.7 3,969.5 145.2 Total Deposits 3,546.4 3,498.4 48.0 Total Borrowings 162.8 74.8 88.0 Other Liabilities 42.1 42.8 (0.7) Total Liabilities 3,751.3 3,616.0 135.3 Equity 363.4 353.5 (9.9) Total Liabilities & Equity 4,114.7 3,969.5 145.2
14 Performance Trends $2.22 $2.29 $2.49 $3.01 $2.95 $0.52 2018 2019 2020 2021 2022 1Q23 EPS $15.09 $16.97 $18.87 $21.03 $19.95 $20.55 2018 2019 2020 2021 2022 1Q23 Fully Diluted Tangible Book Value 13.96% 13.17% 12.77% 14.09% 13.55% 9.66% 2018 2019 2020 2021 2022 1Q23 Return on Average Equity 1.27% 1.24% 1.17% 1.28% 1.21% 0.87% 2018 2019 2020 2021 2022 1Q23 Return on Average Assets Q1’23 reflects increased expense due to delays in regulatory filings and higher ACL provision from a deteriorating economic forecast in the CECL model Track record of strong earnings and performance metrics
15 Net Interest Margin 3.05% 2.99% 2.97% 3.03% 2.96% 4.18% 3.98% 3.97% 4.00% 4.32% 0.67% 0.36% 0.10% 0.27% 0.82% 2019 2020 2021 2022 1Q23 Net Interest Margin (NIM) Average Loan Yield for the Period Shown Cost of Deposits • NIM compression expected to continue - Fed rate hikes and “higher for longer” environment - Arrow balance sheet structure is liability sensitive • Deposits repricing faster than Loans 2.90% 3.02% 3.14% 3.08% 2.96% 1Q22 2Q22 3Q22 4Q22 1Q23 Quarterly NIM • Q1 loans originated at average rate of 6.12% • Portfolio rate at March 31, 2023 averaged 4.55% • Cost of Deposits at March 31, 2023 was 1.17% Rate excludes the impact of deferred fees/loan origination costs 1 1Yield includes the impact of deferred fees and loan origination costs amortization
16 Operating Expenses - Efficiency Trends 56.6% 57.1% 52.8% 54.2% 54.3% 63.4% 2.27% 2.22% 2.02% 2.00% 2.01% 2.24% 2018 2019 2020 2021 2022 1Q23 Efficiency Ratio Net Non-interest Expense / Average Assets Efficiency Ratio trend driven primarily by margin compression and to lesser degree by elevated expenses due to regulatory filing delays $65.1 $67.5 $70.7 $78.0 $81.5 $22.3 2018 2019 2020 2021 2022 1Q23 Non-Interest Expenses (in millions)
Funding Sources, Investments, Liquidity 17
18 Deposit Balances 26.5% 25.8% 27.5% 27.0% 23.7% 26.5% 24.6% 26.3% 24.3% 27.1% 47.1% 49.7% 46.2% 48.7% 49.2% 1Q22 2Q22 3Q22 4Q22 1Q23 Axis Title Deposit BalancesNon-Municipal Municipal Business Dollars in billions $3.72 $3.55 $3.80 $3.50 $3.55 • Stable deposit franchise with diverse funding sources • Municipal deposits include County & Local governments; School, Water, Fire, and Sewer Districts; Housing Authorities • Average loan-to-deposit ratio at 85% • No brokered deposit balances
19 Deposit Balances 21.9% 23.3% 24.0% 23.9% 22.2% 31.1% 29.5% 29.3% 28.5% 27.0% 42.3% 42.4% 41.7% 41.6% 42.2% 4.8% 4.8% 4.9% 6.0% 8.5% 1Q22 2Q22 3Q22 4Q22 1Q23 Axis Title Deposit BalancesTime Deposits Savings Deposits Interest-Bearing Checking Noninterest-Bearing Dollars in billions $3.72 $3.55 $3.80 $3.50 $3.55 Deposit franchise with diverse product offerings and long-standing customer base
20 Funding Sources & Rates • Deposit Beta through current rate cycle Q1 2022 to Q1 2023 is 30.74% • 2023 YTD Deposit Beta is 144.0% • CD & Money Market specials are currently priced at or above 5% • Limited wholesale borrowing; short to medium-term borrowing costs are currently above 5% Dollars in millions Rates depicted are the rates in effect at 3/31/2023 Balance Rate Balance Rate Balance Rate Balance Rate Demand (Non-Interest Bearing) 311 0.00% 470 0.00% 8 0.00% 789 0.00% Interest Bearing Checking 350 0.05% 202 1.78% 407 0.01% 958 0.40% Savings and Money Market 781 0.49% 209 2.20% 508 4.33% 1,497 2.03% Time Deposits 239 2.39% 24 2.37% 39 2.50% 302 2.38% Total Deposits 1,681 0.57% 905 0.97% 961 2.39% 3,546 1.17% FHLB Advances 143 4.93% Other Borrowings 20 3.43% Total Deposits and Borrowings 1,681 0.57% 905 0.97% 961 2.39% 3,709 1.23% Consumer Business Municipal Total
21 Duration Wtd Avg Remaining LifeCurrent Book Value Market ValueCategoy Unrealized Gain / (Loss) Book Yield • Unrealized Losses at ~10% of carrying value; moderate impact due to relative short portfolio duration • A change in rates of ~ 25 bps impacts Other Comprehensive Income (OCI) by ~$5MM • Q1 2023 mark-to-market adjustment resulted in a positive impact to OCI of ~$6.1MM (tax effected) Investment Portfolio 1 1Unrealized Gain/(Loss) on HTM for informational purposes only – not reflected in OCI Dollars in thousands March 31, 2023 Market Value 177,584 Category 3.15 7,782 7,321 (461) 3.41% 423,973 379,668 (44,305) 1.76% Unrealized Gain / (Loss)1 (12,416) Book Yield 1.72% Current Book Value 190,000 Total Investments US Agency Agency MBS Agency CMO Municipal - Local Other Total AFS Agency MBS Agency CMO Municipal Municipal - Local Total HTM 137,183139,602 16,582 167,217 790,292 320 800 565,693 7,022 320 1,000 623,074 7,334 3,699 3,522 16,582 164,309 2.31% 3.92% 2.48% 1.93% (2,419) 0 (2,908) (60,289)730,002 0 (200) (57,381) (312) (177) 7.12% 7.91% 1.78% 2.41% 2.62% Duration 2.56 3.97 4.40 3.55 Wtd Avg Remaining Life 2.66 4.61 5.17 1.80 0.65 1.70 3.52 6.50 4.02 2.07 2.45 1.89 0.65 1.79 3.52 4.80 3.55 1.91 2.23
22 Liquidity FDIC Insured Deposits 68% Uninsured Deposits 32% Total Deposits = $3.5 billion • ~ $2.4 billion in deposits are insured • Immediately Available Liquidity Cash $0.2 billion Unencumbered Securities $0.2 billion Borrowing Capacity1 $1.3 billion $1.7 billion • 10% liquidity on balance sheet (Cash and AFS Securities) • Brokered CDs and National Listing Services also available as additional sources of liquidity • Securities, Mortgage, and Auto Loan Portfolios provide steady source of cash flow 1FHLB, FRB and other bank lines Over 1.55x coverage of uninsured deposits Uninsured deposit accounts consist of municipal, business, and high net worth individuals – many of which have a broader and deeper banking relationship with Arrow
Non-Interest Income 23
24 Non-Interest Income • Decrease in fee income related to post-pandemic slow down in consumer use of debit cards • Wealth Management performance in ‘22 impacted by broader market pull-back • Minimal gains from loan sale activity (Residential, SBA) over the last 18 months Dollars in thousands - Income from Fiduciary Activities represents our Wealth Management Division - Other operating income for the first quarter of 2022 includes two non-reoccurring items – bank-owned life insurance (BOLI) proceeds and a gain on sale of a building March 31, 2023 December 31, 2022 March 31, 2022 Fees for Other Services to Customers 2,595 2,710 2,795 Fiduciary Activities/Wealth Management 2,275 2,257 2,596 Insurance Commissions 1,520 1,680 1,511 Other Operating Income 287 518 1,260 Total Noninterest Income 6,677 7,165 8,162 Three Months Ended
25 Wealth Management • $1.7 billion Assets under Management (AUM) at March 31, 2023 • AUM increased ~$66 million (4%) during Q1’23 • New (net) accounts contributed ~$36 million • Serving NY (Upper Hudson Valley, Capital Region, North Country) • Based in Glens Falls, NY • 33 employees • Services • Asset Management Accounts • Trust & Estate Management • Employer Retirement Plans • Individual Retirement Plans • Brokerage Services (offered through LPL Financial) • Revenues • 2022 Revenue was $10.3 million on average AUM of ~$1.73B while S&P declined ~20% • Q1 2023 Revenue was $2.4 million on average AUM of ~$1.64B with S&P up ~7.5%
26 Insurance • Upstate Agency - Headquartered in South Glens Falls, NY - Total of 9 locations in NY (Capital Region, North Country) - 37 employees - Majority of policy holders reside within our geographic footprint • Insurance Products - Personal, Commercial, and Employee Benefit Plans • 2022 Revenue of $6.5 million; Q1’23 Revenue of $1.5 million, in line with Q1’22 (historically second half of fiscal year has seen stronger revenue)
Loans 27
28 Loan Balances $2.37 $2.58 $2.98 $3.01 2020 2021 2022 1Q23 Consistent Loan Growth 1Compound annual growth rate Excludes PPP loans Dollars in billions • Q1’23 loan growth slowed from prior quarters • Pipeline and loan demand recovered in Q2’23 • Q2 loan growth expected at annualized rate of in excess of 8%
29 $2,595 $2,639 $2,644 $2,655 $2,668 $2,737 $2,845 $2,925 $2,983 $3,005 Loan Balances Dollars in millions $305 $301 $312 $312 $316 $334 $345 $350 $350 $344 $393 $407 $412 $431 $442 $441 $455 $468 $497 $507 $860 $861 $893 $921 $921 $977 $1,031 $1,056 $1,065 $1,073 $923 $908 $911 $930 $946 $967 $1,012 $1,051 $1,071 $1,081 4Q20 1Q21 2Q21 3Q21 4Q21 1Q22 2Q22 3Q22 4Q22 1Q23 Residential Real Estate Consumer Commercial Real Estate (CRE) Commercial (C&I) Consistent Loan Growth Across Multiple Portfolios Commercial real estate excludes owner-occupied real estate loans Owner-occupied real estate shown as part of the C&I portfolio PPP loans are excluded
30 Loan Yields Steadily Increasing $2.60 $2.64 $2.64 $2.66 $2.67 $2.74 $2.85 $2.93 $2.98 $3.01 3.94% 3.90% 4.04% 4.08% 3.82% 3.90% 3.85% 4.09% 4.13% 4.32% 4Q20 1Q21 2Q21 3Q21 4Q21 1Q22 2Q22 3Q22 4Q22 1Q23 Loan Portfolio Yields experiencing meaningful increase during Q1’23 Loan Balance Average Loan Portfolio Yield for the Periods Shown Dollars in billions Pre 2020 4.71% 2020 4.26% 2021 3.99% 2022 4.68% 2023 6.51% March 2023 Yield by Vintage • 37% of balances are 2022 - 2023 vintages • As of March 31, 2023, loan rates averaged 4.55% 1Yield includes the impact of deferred fees and loan origination costs amortization 1 1
31 Loan Portfolio Composition Commercial (C&I) 12.5% Commercial Real Estate 16.8% Consumer 35.7% Residential Real Estate 36.0% • No single relationship represents more than ~1.5% of total loans, as of March 31, 2023 • CRE concentration ratio of ~120% of risk based capital • C&I portfolio can be a source of deposit growth Total Loan Portfolio ~ $3.0 billion Commercial (C&I) includes owner-occupied real estate loans
32 Consumer Loan Portfolio $860 $861 $893 $921 $921 $977 $1,031 $1,056 $1,065 $1,073 3.95% 3.94% 3.92% 3.93% 3.87% 3.84% 3.83% 4.10% 4.02% 4.26% 4Q20 1Q21 2Q21 3Q21 4Q21 1Q22 2Q22 3Q22 4Q22 1Q23 Period-End Loan Balance Average Loan Portfolio Yield for the Period Shown Dollars in millions • 99.6% of the portfolio, or $1.07 billion are collateralized auto loans; only $4 million in unsecured personal loans • Auto loans sourced through a network of 450+ dealers in New York and Vermont with customers extending beyond those states • Loans are underwritten/credit scored by Arrow • 100% of auto loans are fully amortizing, fixed rate loans • > 72% of auto loan balances have customers with FICO scores >700 • Average portfolio FICO score is 726; average debt to income ratio ~30%; average LTV is 87% • Annual charge-offs over last 5 years were between 9-20bps • ~35% new, ~65% used vehicles exposureAs of March 31, 2023 the portfolio rate was 4.84% Rate excludes the impact of deferred fees/loan origination costs 2 1Yield includes the impact of deferred fees & loan origination costs amortization 2 Based on MSRP or used National Automobile Dealers Association (NADA) retail value at time of origination 1
33 Commercial Real Estate Portfolio $393 $407 $412 $431 $442 $441 $455 $468 $497 $507 3.66% 4.90% 4Q20 1Q21 2Q21 3Q21 4Q21 1Q22 2Q22 3Q22 4Q22 1Q23 Period-End Loan Balance Average Loan Portfolio Yield for the Period Shown Dollars in millions • CRE loans extended to businesses / borrowers primarily located in Arrow’s regional market area • No CRE exposure to large Metropolitan areas – e.g. no NYC exposure • As of March 31, 2023: – ~$339 million or ~ 67% of loans have rates tied to market indices, such as Prime, SOFR or FHLBNY – ~$113 million of loans will reprice within next 12 months – ~$15 million of fixed rate loans mature within 12 months – Total non-owner occupied Office exposure accounted for ~12% of CRE and ~2.0% of total loans – Total non-owner occupied Retail exposure accounted for ~15% of CRE and ~3.5% of total loans outstanding. As of March 31, 2023, the portfolio rate was 4.91% Rate excludes the impact of deferred fees/loan origination costs 1Yield includes the impact of deferred fees and loan origination costs amortization Commercial real estate excludes owner-occupied real estate loans 1
34 Commercial (C&I) Portfolio $305 $301 $312 $312 $316 $334 $346 $350 $350 $344 4.17% 4.35% 0.00% 1.00% 2.00% 3.00% 4.00% 5.00% 4Q20 1Q21 2Q21 3Q21 4Q21 1Q22 2Q22 3Q22 4Q22 1Q23 Period-End Loan Balance Average Loan Portfolio Yield for the Period Shown Dollars in millions As of March 31, 2023, the portfolio rate was 4.55% Rate excludes the impact of deferred fees/loan origination costs • C&I loans extended to businesses / borrowers primarily located in Arrow’s regional market area • Growing C&I Portfolio a potential source for deposit acquisition – ~$188 million or ~ 54% of loans have rates tied to market indices, such as Prime, SOFR or FHLBNY – ~$53 million of loans will reprice within next 12 months – Only ~$2 million of fixed rate loans mature within 12 months 1Yield includes the impact of deferred fees and loan origination costs amortization Commercial (C&I) includes owner-occupied real estate loans 1
35 Residential Real Estate Loans $923 $908 $911 $930 $946 $967 $1,012 $1,051 $1,071 $1,081 3.83% 3.79% 3.77% 3.76% 3.73% 3.71% 3.70% 3.78% 3.80% 4.10% 4Q20 1Q21 2Q21 3Q21 4Q21 1Q22 2Q22 3Q22 4Q22 1Q23 Period-End Loan Balance Average Loan Portfolio Yield for the Period Shown Dollars in millions • One-to-four family residential real estate secured by first or second mortgages on residences and home equity lines located in Arrow’s market area • LTV generally does not exceed 80% at time of origination (lower of purchase price or appraised value) • Loans exceeding 80% LTV at origination require private mortgage insurance • ~ $92MM or 9% of residential loan portfolio is for construction purposes • ~10% of the portfolio are home equity loans and lines • At March 31, 2023: • ~20% of portfolio subject to adjustable rates • ~80% of portfolio is fixed • ~$95MM or ~45% of the adjustable rate portfolio is within the active reset period As of March 31, 2023, the average Residential Mortgage portfolio rate was ~4.10% Rate excludes the impact of deferred fees/loan origination costs 1Yield includes the impact of deferred fees and loan origination costs amortization 1 1
Credit Quality and Capital 36
37 Credit Quality 0.25% 0.44% 0.40% 0.37% 2020 2021 2022 1Q23 Non Performing Loans (NPL) / Gross Loans Dollars in millions $6.4 $11.7 $12.0 $11.2 Allowance is 276% of NPL • Allowance of 1.02% available to address potential credit issues • Charge-offs were 10bps in Q1’23 • NPL population is well collateralized - Over $16 million supporting $11.2 million of NPLs • $3.1 million of NPLs are expected to return to accrual status during Q2’23
38 Tangible Book Value (TBV) Increasing TBV in challenging industry environment
39 Capital Position 9.80% 13.32% 14.01% 15.11% 8.32% 10.13% 13.34% 14.03% 15.15% 8.31% 4.00% 4.50% 6.00% 8.00% 0% 1% 2% 3% 4% 5% 6% 7% 8% 9% 10% 11% 12% 13% 14% 15% 16% Tier 1 Leverage Ratio Common Equity Tier 1 Capital Tier 1 Risk-Based Capital Total Risk-Based Capital Tangible Common Equity Capital Ratios – Arrow Minimum Regulatory Capital Ratios 1Q23 4Q22
40 Financial Snapshot 2018 2019 2020 2021 2022 1Q23 Total assets $2,988,334 $3,184,275 $3,688,636 $4,027,952 $3,969,509 $4,114,630 Loans $2,196,215 $2,386,120 $2,595,030 $2,667,941 $2,983,207 $3,005,352 Loan-to-deposit ratio 93.6% 91.2% 80.2% 75.1% 85.3% 84.7% Return on average assets 1.27% 1.24% 1.17% 1.28% 1.21% 0.87% Efficiency ratio 56.60% 57.08% 52.80% 54.16% 54.26% 63.43% Net interest margin 3.07% 3.05% 2.99% 2.97% 3.03% 2.96% Tier 1 Leverage Ratio 9.61% 9.98% 9.07% 9.20% 9.80% 10.13% Return on average equity 13.96% 13.17% 12.77% 14.09% 13.55% 9.66% Tangible book value per share $15.09 $16.98 $18.87 $21.03 $19.95 $20.55 Net interest income $84,018 $88,049 $99,202 $110,355 $118,343 $28,094 Net income $36,279 $37,475 $40,827 $49,857 $48,799 $8,562 EPS (fully diluted) $2.24 $2.28 $2.48 $3.00 $2.94 $0.52
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