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Asset Quality (Financial Impact and TDRs by Concession Type) (Details)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2015
USD ($)
loans
Sep. 30, 2014
USD ($)
loans
Sep. 30, 2015
USD ($)
loans
Sep. 30, 2014
USD ($)
loans
Financing Receivable, Modifications [Line Items]        
Number of Loans | loans 3,053 3,322 8,514 8,956
Pre-TDR Recorded Investment $ 175 $ 206 $ 435 $ 544
Post-TDR Recorded Investment 152 180 383 488
Principal Forgiveness [Member]        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment 15 4 20 26
Rate Reduction [Member]        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment 62 44 154 120
Other [Member]        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment $ 75 $ 132 $ 209 $ 342
Total commercial lending [Member]        
Financing Receivable, Modifications [Line Items]        
Number of Loans | loans 39 54 114 163
Pre-TDR Recorded Investment $ 80 $ 102 $ 185 $ 272
Post-TDR Recorded Investment 62 81 144 232
Total commercial lending [Member] | Principal Forgiveness [Member]        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment 15 4 20 26
Total commercial lending [Member] | Rate Reduction [Member]        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment   9 4 17
Total commercial lending [Member] | Other [Member]        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment $ 47 $ 68 $ 120 $ 189
Total consumer lending [Member]        
Financing Receivable, Modifications [Line Items]        
Number of Loans | loans 3,014 3,268 8,400 8,793
Pre-TDR Recorded Investment $ 95 $ 104 $ 250 $ 272
Post-TDR Recorded Investment 90 99 239 256
Total consumer lending [Member] | Rate Reduction [Member]        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment 62 35 150 103
Total consumer lending [Member] | Other [Member]        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment $ 28 $ 64 $ 89 $ 153
Commercial [Member] | Total commercial lending [Member]        
Financing Receivable, Modifications [Line Items]        
Number of Loans | loans 33 35 90 98
Pre-TDR Recorded Investment $ 63 $ 39 $ 154 $ 128
Post-TDR Recorded Investment 52 24 129 109
Commercial [Member] | Total commercial lending [Member] | Principal Forgiveness [Member]        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment 9 2 14 5
Commercial [Member] | Total commercial lending [Member] | Rate Reduction [Member]        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment   8 3 12
Commercial [Member] | Total commercial lending [Member] | Other [Member]        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment $ 43 $ 14 $ 112 $ 92
Commercial Real Estate [Member] | Total commercial lending [Member]        
Financing Receivable, Modifications [Line Items]        
Number of Loans | loans 6 19 23 65
Pre-TDR Recorded Investment $ 17 $ 63 $ 31 $ 144
Post-TDR Recorded Investment 10 57 15 123
Commercial Real Estate [Member] | Total commercial lending [Member] | Principal Forgiveness [Member]        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment 6 2 6 21
Commercial Real Estate [Member] | Total commercial lending [Member] | Rate Reduction [Member]        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment   1 1 5
Commercial Real Estate [Member] | Total commercial lending [Member] | Other [Member]        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment $ 4 $ 54 $ 8 $ 97
Equipment Lease Financing [Member] | Total commercial lending [Member]        
Financing Receivable, Modifications [Line Items]        
Number of Loans | loans     1  
Pre-TDR Recorded Investment     $ 0  
Post-TDR Recorded Investment     $ 0  
Home Equity [Member] | Total consumer lending [Member]        
Financing Receivable, Modifications [Line Items]        
Number of Loans | loans 788 942 2,318 2,334
Pre-TDR Recorded Investment $ 42 $ 66 $ 144 $ 158
Post-TDR Recorded Investment 40 64 137 149
Home Equity [Member] | Total consumer lending [Member] | Rate Reduction [Member]        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment 27 12 77 41
Home Equity [Member] | Total consumer lending [Member] | Other [Member]        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment $ 13 $ 52 $ 60 $ 108
Residential Real Estate [Member] | Total consumer lending [Member]        
Financing Receivable, Modifications [Line Items]        
Number of Loans | loans 329 159 477 439
Pre-TDR Recorded Investment $ 35 $ 18 $ 55 $ 58
Post-TDR Recorded Investment 34 16 55 56
Residential Real Estate [Member] | Total consumer lending [Member] | Rate Reduction [Member]        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment 21 8 32 21
Residential Real Estate [Member] | Total consumer lending [Member] | Other [Member]        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment $ 13 $ 8 $ 23 $ 35
Credit Card [Member] | Total consumer lending [Member]        
Financing Receivable, Modifications [Line Items]        
Number of Loans | loans 1,651 1,860 4,855 5,226
Pre-TDR Recorded Investment $ 14 $ 15 $ 40 $ 43
Post-TDR Recorded Investment 14 15 39 41
Credit Card [Member] | Total consumer lending [Member] | Rate Reduction [Member]        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment $ 14 $ 15 $ 39 $ 41
Other Consumer [Member] | Total consumer lending [Member]        
Financing Receivable, Modifications [Line Items]        
Number of Loans | loans 246 307 750 794
Pre-TDR Recorded Investment $ 4 $ 5 $ 11 $ 13
Post-TDR Recorded Investment 2 4 8 10
Other Consumer [Member] | Total consumer lending [Member] | Rate Reduction [Member]        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment     2  
Other Consumer [Member] | Total consumer lending [Member] | Other [Member]        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment $ 2 $ 4 $ 6 $ 10