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Asset Quality (Financial Impact and TDRs by Concession Type) (Details) (USD $)
In Millions, unless otherwise specified
 3 Months Ended 6 Months Ended
Jun. 30, 2013
loans
Jun. 30, 2012
loans
Jun. 30, 2013
loans
Jun. 30, 2012
loans
Financing Receivable, Modifications [Line Items]        
Number of Loans 4,848 3,659 10,562 7,809
Pre-TDR Recorded Investment $ 278 $ 259 $ 647 $ 508
Post-TDR Recorded Investment 219 229 523 457
Principal Forgiveness [Member]
        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment 10 10 16 21
Rate Reduction [Member]
        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment 83 139 192 262
Other [Member]
        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment 126 80 315 174
Total commercial lending [Member]
        
Financing Receivable, Modifications [Line Items]        
Number of Loans 82 47 150 177
Pre-TDR Recorded Investment 121 131 298 246
Post-TDR Recorded Investment 81 106 227 201
Total commercial lending [Member] | Principal Forgiveness [Member]
        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment 10 10 16 21
Total commercial lending [Member] | Rate Reduction [Member]
        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment 15 45 57 87
Total commercial lending [Member] | Other [Member]
        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment 56 51 154 93
Total consumer lending [Member]
        
Financing Receivable, Modifications [Line Items]        
Number of Loans 4,766 3,612 10,412 7,632
Pre-TDR Recorded Investment 157 128 349 262
Post-TDR Recorded Investment 138 123 296 256
Total consumer lending [Member] | Rate Reduction [Member]
        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment 68 94 135 175
Total consumer lending [Member] | Other [Member]
        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment 70 29 161 81
Commercial [Member] | Total commercial lending [Member]
        
Financing Receivable, Modifications [Line Items]        
Number of Loans 47 33 78 137
Pre-TDR Recorded Investment 48 102 86 128
Post-TDR Recorded Investment 34 83 58 100
Commercial [Member] | Total commercial lending [Member] | Principal Forgiveness [Member]
        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment 4 1 4 3
Commercial [Member] | Total commercial lending [Member] | Rate Reduction [Member]
        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment 2 40 4 44
Commercial [Member] | Total commercial lending [Member] | Other [Member]
        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment 28 42 50 53
Commercial Real Estate [Member] | Total commercial lending [Member]
        
Financing Receivable, Modifications [Line Items]        
Number of Loans 30 13 65 34
Pre-TDR Recorded Investment 50 26 183 100
Post-TDR Recorded Investment 35 22 156 89
Commercial Real Estate [Member] | Total commercial lending [Member] | Principal Forgiveness [Member]
        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment 6 8 12 17
Commercial Real Estate [Member] | Total commercial lending [Member] | Rate Reduction [Member]
        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment 2 5 42 43
Commercial Real Estate [Member] | Total commercial lending [Member] | Other [Member]
        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment 27 9 102 29
Equipment Lease Financing [Member] | Total commercial lending [Member]
        
Financing Receivable, Modifications [Line Items]        
Number of Loans 5 1 7 6
Pre-TDR Recorded Investment 23 3 29 18
Post-TDR Recorded Investment 12 1 13 12
Equipment Lease Financing [Member] | Total commercial lending [Member] | Principal Forgiveness [Member]
        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment   1   1
Equipment Lease Financing [Member] | Total commercial lending [Member] | Rate Reduction [Member]
        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment 11   11  
Equipment Lease Financing [Member] | Total commercial lending [Member] | Other [Member]
        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment 1   2 11
Home Equity [Member] | Total consumer lending [Member]
        
Financing Receivable, Modifications [Line Items]        
Number of Loans 1,410 1,083 3,715 2,186
Pre-TDR Recorded Investment 98 69 217 143
Post-TDR Recorded Investment 82 68 170 142
Home Equity [Member] | Total consumer lending [Member] | Rate Reduction [Member]
        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment 43 60 82 112
Home Equity [Member] | Total consumer lending [Member] | Other [Member]
        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment 39 8 88 30
Residential Real Estate [Member] | Total consumer lending [Member]
        
Financing Receivable, Modifications [Line Items]        
Number of Loans 285 200 609 382
Pre-TDR Recorded Investment 32 41 78 74
Post-TDR Recorded Investment 32 38 77 71
Residential Real Estate [Member] | Total consumer lending [Member] | Rate Reduction [Member]
        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment 7 18 19 29
Residential Real Estate [Member] | Total consumer lending [Member] | Other [Member]
        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment 25 20 58 42
Credit Card [Member] | Total consumer lending [Member]
        
Financing Receivable, Modifications [Line Items]        
Number of Loans 2,288 2,268 4,663 4,651
Pre-TDR Recorded Investment 18 17 35 35
Post-TDR Recorded Investment 17 16 33 33
Credit Card [Member] | Total consumer lending [Member] | Rate Reduction [Member]
        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment 17 16 33 33
Other Consumer [Member] | Total consumer lending [Member]
        
Financing Receivable, Modifications [Line Items]        
Number of Loans 783 61 1,425 413
Pre-TDR Recorded Investment 9 1 19 10
Post-TDR Recorded Investment 7 1 16 10
Other Consumer [Member] | Total consumer lending [Member] | Rate Reduction [Member]
        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment 1    1 1
Other Consumer [Member] | Total consumer lending [Member] | Other [Member]
        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment $ 6 $ 1 $ 15 $ 9