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Goodwill and Other Intangible Assets (Tables)
12 Months Ended
Dec. 31, 2012
Goodwill and Other Intangible Assets Disclosure [Abstract]  
Changes in Goodwill by Business Segment
Note 10 Goodwill and Other Intangible Assets 
                     
Changes in goodwill by business segment during 2012 and 2011 follow: 
                     
Table 101: Changes in Goodwill by Business Segment (a) 
                     
      Corporate & Asset  Residential       
   Retail Institutional Management Mortgage       
In millions Banking Banking Group Banking Other (b) Total 
December 31, 2010 $ 5,302 $ 2,728 $ 62 $ 43 $ 14 $ 8,149 
BankAtlantic branch acquisition   35   6           41 
Flagstar branch acquisition   17              17 
Other (c)   40   29   7      2  78 
December 31, 2011 $ 5,394 $ 2,763 $ 69 $ 43 $ 16 $ 8,285 
RBC Bank (USA) acquisition  429  473     2  46  950 
SmartStreet divestiture              (46)  (46) 
Residential Mortgage Banking impairment charge           (45)     (45) 
Other (c)  (29)  (22)  (5)     (16)  (72) 
December 31, 2012 $ 5,794 $ 3,214 $ 64 $ - $ - $ 9,072 
(a)The Non-Strategic Assets Portfolio business segment does not have any goodwill allocated to it. 
(b)Includes goodwill related to BlackRock. 
(c)Primarily related to correction of amounts for an acquisition affecting prior periods. 
Summary of Changes In Goodwill and Other Intangible Assets
Changes in goodwill and other intangible assets during 2012 follow:    
             
Table 102: Summary of Changes in Goodwill and Other Intangible Assets 
             
      Customer- Servicing  
In millions Goodwill Related Rights 
December 31, 2011 $ 8,285 $ 742 $ 1,117 
Additions/adjustments:          
 RBC Bank (USA) acquisition   950   164   16 
 SmartStreet divestiture   (46)   (13)    
 Residential Mortgage Banking impairment charge   (45)       
 Other (a)   (72)       
 Change in valuation allowance         21 
 Amortization      (167)   (143) 
 Mortgage and other loan servicing rights         60 
December 31, 2012 $ 9,072 $ 726 $ 1,071 
(a)Primarily related to correction of amounts for an acquisition affecting prior periods.
Other Intangible Assets
Table 103: Other Intangible Assets 
          
    December 31 December 31 
In millions 2012 2011 
Customer-related and other intangibles      
 Gross carrying amount$ 1,676 $ 1,525 
 Accumulated amortization  (950)   (783) 
  Net carrying amount$ 726 $ 742 
Mortgage and other loan servicing rights      
 Gross carrying amount$ 2,071 $ 2,009 
 Valuation allowance  (176)   (197) 
 Accumulated amortization  (824)   (695) 
  Net carrying amount$ 1,071 $ 1,117 
   Total$ 1,797 $ 1,859 
Amortization Expense on Existing Intangible Assets
Table 104: Amortization Expense on Existing Intangible Assets 
      
In millions   
2010 $ 304 
2011   324 
2012   310 
     
2013   243 
2014   206 
2015   180 
2016   156 
2017   132 
Commercial Mortgage Servicing Rights
Changes in commercial mortgage servicing rights (MSRs) follow:    
             
Table 105: Commercial Mortgage Servicing Rights    
             
In millions 2012 2011 2010 
Commercial Mortgage Servicing Rights - Net Carrying Amount          
January 1 $ 468 $ 665 $ 921 
Additions (a)   73   120   83 
Sale of servicing rights (b)         (192) 
Change in valuation allowance   21   (157)   (40) 
Amortization expense (c)   (142)   (160)   (107) 
 December 31 $ 420 $ 468 $ 665 
Commercial Mortgage Servicing Rights - Valuation Allowance          
January 1 $ (197) $ (40)    
Provision   (46)   (166) $ (110) 
Recoveries   43   9   70 
Other (c)   24       
 December 31 $ (176) $ (197) $ (40) 
(a)Additions for 2012 included $45 million from loans sold with servicing retained and $28 million from purchases of servicing rights from third parties. 
 Comparable amounts were $55 million and $65 million for 2011 and $45 million and $38 million for 2010. 
(b)Reflects the sale of a duplicative agency servicing operation in 2010.    
(c)Includes a direct write-down of servicing rights for $24 million recognized in the first quarter of 2012 primarily due to market-driven changes in interest rates. 
Residential Mortgage Servicing Rights
Changes in the residential MSRs follow:    
             
Table 106: Residential Mortgage Servicing Rights    
             
In millions 2012 2011 2010 
January 1 $ 647 $ 1,033 $ 1,332 
Additions:          
 From loans sold with servicing retained   117   118   95 
 RBC Bank (USA) acquisition   16       
 Purchases   175   65    
Changes in fair value due to:          
 Time and payoffs (a)   (167)   (163)   (185) 
 Other (b)   (138)   (406)   (209) 
December 31 $ 650 $ 647 $ 1,033 
Unpaid principal balance of loans serviced for others at December 31 $ 119,262 $ 118,058 $ 125,806 
(a)Represents decrease in MSR value due to passage of time, including the impact from both regularly scheduled loan principal payments and loans that were paid down or paid off during the period.
(b)Represents MSR value changes resulting primarily from market-driven changes in interest rates, as well as changes in assumptions such as prepayments and servicing costs.
Commercial Mortgage Loan Servicing Assets - Key Valuation Assumptions
Table 107: Commercial Mortgage Loan Servicing Assets - Key Valuation Assumptions  
    December 31  December 31  
Dollars in millions 2012  2011  
Fair Value $ 427  $ 471  
Weighted-average life (years)   5.4    5.9  
Weighted-average constant prepayment rate   7.63%   5.08% 
 Decline in fair value from 10% adverse change $ 8  $ 6  
 Decline in fair value from 20% adverse change $ 16  $ 11  
Effective discount rate   7.70%   7.92% 
 Decline in fair value from 10% adverse change $ 12  $ 9  
 Decline in fair value from 20% adverse change $ 23  $ 18  
            
Residential Mortgage Loan Servicing Assets - Key Valuation Assumptions
Table 108: Residential Mortgage Loan Servicing Assets - Key Valuation Assumptions  
    December 31  December 31  
Dollars in millions 2012  2011  
Fair value $ 650  $ 647  
Weighted-average life (years)   4.3    3.6  
Weighted-average constant prepayment rate   18.78%   22.10% 
 Decline in fair value from 10% adverse change $ 45  $ 44  
 Decline in fair value from 20% adverse change $ 85  $ 84  
Weighted-average option adjusted spread   11.15%   11.77% 
 Decline in fair value from 10% adverse change $ 26  $ 25  
 Decline in fair value from 20% adverse change $ 49  $ 48  
Fees from Mortgage and Other Loan Servicing
Table 109: Fees from Mortgage and Other Loan Servicing 
             
In millions 2012 2011 2010 
Fees from mortgage and other loan servicing $ 557 $ 641 $ 692