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Loans and Related Allowance for Credit Losses (Credit Quality Indicators for Automobile, Credit Card, Education and Other Consumer Loan Classes) (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2023
Sep. 30, 2022
Sep. 30, 2023
Sep. 30, 2022
Dec. 31, 2022
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Total loans, net [1] $ 318,416   $ 318,416   $ 326,025
Gross charge-offs          
Total 233 $ 222 808 $ 668  
Updated FICO scores          
Gross charge-offs          
Year two     18    
Year three     18    
Year four     13    
Year five     23    
Prior     19    
Total     91    
Updated FICO scores | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 4,647   4,647   5,139
Year two 3,980   3,980   4,424
Year three 3,249   3,249   2,054
Year four 1,363   1,363   2,067
Year five 1,223   1,223   878
Prior 478   478   274
Total loans, net 14,940   14,940   14,836
Updated FICO scores | Greater than or equal to 780 | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 2,221   2,221   2,390
Year two 1,776   1,776   2,162
Year three 1,653   1,653   922
Year four 624   624   760
Year five 456   456   241
Prior 127   127   75
Total loans, net 6,857   6,857   6,550
Updated FICO scores | 720 to 779 | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 1,454   1,454   1,702
Year two 1,266   1,266   1,312
Year three 892   892   561
Year four 356   356   538
Year five 309   309   222
Prior 115   115   69
Total loans, net 4,392   4,392   4,404
Updated FICO scores | 660 to 719 | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 804   804   854
Year two 677   677   660
Year three 456   456   341
Year four 218   218   401
Year five 228   228   187
Prior 100   100   56
Total loans, net 2,483   2,483   2,499
Updated FICO scores | Less than 660 | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 168   168   193
Year two 261   261   290
Year three 248   248   230
Year four 165   165   368
Year five 230   230   228
Prior 136   136   74
Total loans, net 1,208   1,208   1,383
Credit card          
Gross charge-offs          
Revolving Loans     212    
Revolving Loans Converted to Term     20    
Total     232    
Credit card | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Revolving Loans 6,994   6,994   7,010
Revolving Loans Converted to Term 66   66   59
Total loans, net 7,060   7,060   7,069
Credit card | Greater than or equal to 780 | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Revolving Loans 1,920   1,920   1,954
Revolving Loans Converted to Term 1   1   2
Total loans, net 1,921   1,921   1,956
Credit card | 720 to 779 | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Revolving Loans 1,967   1,967   1,994
Revolving Loans Converted to Term 5   5   6
Total loans, net 1,972   1,972   2,000
Credit card | 660 to 719 | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Revolving Loans 1,982   1,982   1,957
Revolving Loans Converted to Term 13   13   13
Total loans, net 1,995   1,995   1,970
Credit card | Less than 660 | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Revolving Loans 1,016   1,016   1,001
Revolving Loans Converted to Term 44   44   35
Total loans, net 1,060   1,060   1,036
Credit card | No FICO score available or required | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Revolving Loans 109   109   104
Revolving Loans Converted to Term 3   3   3
Total loans, net 112   112   107
Education          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 75   75   126
Year two 165   165   97
Year three 86   86   88
Year four 74   74   105
Year five 89   89   85
Prior 1,531   1,531   1,672
Total loans, net 2,020   2,020   2,173
Gross charge-offs          
Year three     1    
Year four     1    
Year five     1    
Prior     10    
Total     13    
Education | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 75   75   126
Year two 165   165   97
Year three 86   86   88
Year four 74   74   105
Year five 89   89   85
Prior 570   570   584
Total loans, net 1,059   1,059   1,085
Education | Greater than or equal to 780 | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 7   7   42
Year two 25   25   53
Year three 8   8   48
Year four 11   11   61
Year five 19   19   51
Prior 133   133   357
Total loans, net 203   203   612
Education | 720 to 779 | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 20   20   39
Year two 45   45   27
Year three 25   25   24
Year four 25   25   30
Year five 32   32   24
Prior 182   182   143
Total loans, net 329   329   287
Education | 660 to 719 | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 19   19   21
Year two 45   45   8
Year three 27   27   8
Year four 23   23   9
Year five 29   29   8
Prior 156   156   59
Total loans, net 299   299   113
Education | Less than 660 | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 9   9   4
Year two 37   37   1
Year three 16   16   1
Year four 8   8   2
Year five 7   7   2
Prior 94   94   24
Total loans, net 171   171   34
Education | No FICO score available or required | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 20   20   20
Year two 13   13   8
Year three 10   10   7
Year four 7   7   3
Year five 2   2    
Prior 5   5   1
Total loans, net 57   57   39
Education | Other internal credit metrics          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Prior 961   961   1,088
Total loans, net 961   961   1,088
Other consumer          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 599   599   912
Year two 653   653   420
Year three 259   259   266
Year four 188   188   248
Year five 165   165   89
Prior 75   75   76
Revolving Loans 2,491   2,491   2,995
Revolving Loans Converted to Term 16   16   20
Total loans, net 4,446   4,446   5,026
Gross charge-offs          
Year one     54    
Year two     16    
Year three     14    
Year four     12    
Year five     12    
Prior     7    
Revolving Loans     8    
Revolving Loans Converted to Term     1    
Total     124    
Other consumer | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 567   567   787
Year two 546   546   377
Year three 227   227   226
Year four 115   115   214
Year five 93   93   82
Prior 52   52   47
Revolving Loans 252   252   275
Revolving Loans Converted to Term 6   6   8
Total loans, net 1,858   1,858   2,016
Other consumer | Greater than or equal to 780 | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 195   195   224
Year two 151   151   97
Year three 57   57   53
Year four 27   27   46
Year five 20   20   14
Prior 14   14   18
Revolving Loans 40   40   47
Revolving Loans Converted to Term 2   2   2
Total loans, net 506   506   501
Other consumer | 720 to 779 | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 244   244   302
Year two 189   189   122
Year three 68   68   68
Year four 32   32   62
Year five 25   25   20
Prior 14   14   15
Revolving Loans 81   81   89
Revolving Loans Converted to Term 1   1   2
Total loans, net 654   654   680
Other consumer | 660 to 719 | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 117   117   229
Year two 155   155   110
Year three 68   68   68
Year four 35   35   66
Year five 29   29   28
Prior 14   14   8
Revolving Loans 88   88   95
Revolving Loans Converted to Term 2   2   2
Total loans, net 508   508   606
Other consumer | Less than 660 | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 11   11   32
Year two 51   51   48
Year three 34   34   37
Year four 21   21   40
Year five 19   19   20
Prior 10   10   6
Revolving Loans 43   43   44
Revolving Loans Converted to Term 1   1   2
Total loans, net 190   190   229
Other consumer | Other internal credit metrics          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 32   32   125
Year two 107   107   43
Year three 32   32   40
Year four 73   73   34
Year five 72   72   7
Prior 23   23   29
Revolving Loans 2,239   2,239   2,720
Revolving Loans Converted to Term 10   10   12
Total loans, net $ 2,588   $ 2,588   $ 3,010
[1] Our consolidated assets included the following for which we have elected the fair value option: Loans held for sale of $0.9 billion, Loans held for investment of $1.2 billion and Other assets of $0.1 billion at September 30, 2023. Comparable amounts at December 31, 2022 were $0.9 billion, $1.3 billion and $0.1 billion, respectively.