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Accounting Policies - Impact of CECL Standard Adoption (Details) - USD ($)
$ in Millions
12 Months Ended
Jan. 01, 2020
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
New Accounting Pronouncements or Change in Accounting Principle [Line Items]          
Allowance for loan and lease losses   $ 5,361 $ 2,742 $ 2,629 $ 2,611
Unfunded lending related commitments   584 318    
Other        
Total allowance for credit losses     3,060    
Retained earnings   46,848 42,215    
Income taxes from continuing operations   426 901 928  
Cumulative Effect, Period of Adoption, Adjustment          
New Accounting Pronouncements or Change in Accounting Principle [Line Items]          
Allowance for loan and lease losses $ 463   463    
Unfunded lending related commitments 179   179    
Other 19        
Total allowance for credit losses 661        
Retained earnings (671)        
Fair value - assets 200        
Income taxes from continuing operations 200        
Cumulative Effect, Period of Adoption, Adjusted Balance          
New Accounting Pronouncements or Change in Accounting Principle [Line Items]          
Allowance for loan and lease losses 3,205   3,205    
Unfunded lending related commitments 497   497    
Other 19        
Total allowance for credit losses 3,721        
Retained earnings 41,544        
Total commercial lending          
New Accounting Pronouncements or Change in Accounting Principle [Line Items]          
Allowance for loan and lease losses   3,337 1,812 1,663 1,582
Unfunded lending related commitments   485 316    
Total commercial lending | Cumulative Effect, Period of Adoption, Adjustment          
New Accounting Pronouncements or Change in Accounting Principle [Line Items]          
Allowance for loan and lease losses (304)   (304)    
Unfunded lending related commitments     53    
Total commercial lending | Cumulative Effect, Period of Adoption, Adjusted Balance          
New Accounting Pronouncements or Change in Accounting Principle [Line Items]          
Allowance for loan and lease losses 1,508   1,508    
Unfunded lending related commitments     369    
Total consumer lending          
New Accounting Pronouncements or Change in Accounting Principle [Line Items]          
Allowance for loan and lease losses   2,024 930 $ 966 $ 1,029
Unfunded lending related commitments   $ 99 2    
Total consumer lending | Cumulative Effect, Period of Adoption, Adjustment          
New Accounting Pronouncements or Change in Accounting Principle [Line Items]          
Allowance for loan and lease losses 767   767    
Unfunded lending related commitments     126    
Total consumer lending | Cumulative Effect, Period of Adoption, Adjusted Balance          
New Accounting Pronouncements or Change in Accounting Principle [Line Items]          
Allowance for loan and lease losses $ 1,697   1,697    
Unfunded lending related commitments     $ 128