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Loans (Credit Card and Other Consumer Loan Classes Asset Quality Indicators) (Details)
$ in Millions
Mar. 31, 2020
USD ($)
Dec. 31, 2019
USD ($)
Financing Receivable, Credit Quality Indicator [Line Items]    
Total Loans $ 264,643 $ 239,843
Financing receivable, originated in 2020, % of total loans 4.60%  
Financing receivable, originated in 2019, % of total loans 14.90%  
Financing receivable, originated in 2018, % of total loans 9.80%  
Financing receivable, originated in 2017, % of total loans 7.20%  
Financing receivable, originated in 2016, % of total loans 5.20%  
Prior, % of total loans 12.80%  
Revolving Loans, % of total loans 45.50%  
Revolving Loans Converted To Term, % of total loans 0.00%  
Total Loans, % of total loans 100.00%  
Automobile Loan [Member]    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total Loans   16,754
Automobile Loan [Member] | Using FICO Credit Metric [Member]    
Financing Receivable, Credit Quality Indicator [Line Items]    
Financing receivable, originated in 2020 $ 1,928  
Financing receivable, originated in 2019 7,400  
Financing receivable, originated in 2018 4,119  
Financing receivable, originated in 2017 2,140  
Financing receivable, originated in 2016 1,147  
Prior 460  
Total Loans $ 17,194 $ 16,754
Financing receivable, originated in 2020, % of total loans 11.20%  
Financing receivable, originated in 2019, % of total loans 43.00%  
Financing receivable, originated in 2018, % of total loans 24.00%  
Financing receivable, originated in 2017, % of total loans 12.40%  
Financing receivable, originated in 2016, % of total loans 6.70%  
Prior, % of total loans 2.70%  
Total Loans, % of total loans 100.00%  
Weighted average updated FICO score   726
Automobile Loan [Member] | FICO Score - Greater than 719 [Member] | Using FICO Credit Metric [Member]    
Financing Receivable, Credit Quality Indicator [Line Items]    
Financing receivable, originated in 2020 $ 1,586  
Financing receivable, originated in 2019 4,090  
Financing receivable, originated in 2018 1,955  
Financing receivable, originated in 2017 1,164  
Financing receivable, originated in 2016 725  
Prior 275  
Total Loans 9,795 $ 9,232
Automobile Loan [Member] | FICO Score - 650 to 719 [Member] | Using FICO Credit Metric [Member]    
Financing Receivable, Credit Quality Indicator [Line Items]    
Financing receivable, originated in 2020 320  
Financing receivable, originated in 2019 2,112  
Financing receivable, originated in 2018 1,225  
Financing receivable, originated in 2017 571  
Financing receivable, originated in 2016 256  
Prior 105  
Total Loans 4,589 4,577
Automobile Loan [Member] | FICO Score - 620 to 649 [Member] | Using FICO Credit Metric [Member]    
Financing Receivable, Credit Quality Indicator [Line Items]    
Financing receivable, originated in 2020 14  
Financing receivable, originated in 2019 525  
Financing receivable, originated in 2018 306  
Financing receivable, originated in 2017 122  
Financing receivable, originated in 2016 47  
Prior 21  
Total Loans 1,035 1,001
Automobile Loan [Member] | FICO Score - Less than 620 [Member] | Using FICO Credit Metric [Member]    
Financing Receivable, Credit Quality Indicator [Line Items]    
Financing receivable, originated in 2020 8  
Financing receivable, originated in 2019 673  
Financing receivable, originated in 2018 633  
Financing receivable, originated in 2017 283  
Financing receivable, originated in 2016 119  
Prior 59  
Total Loans 1,775 1,603
Automobile Loan [Member] | No FICO Score Available Or Required [Member] | Using FICO Credit Metric [Member]    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total Loans   341
Credit Card [Member]    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total Loans   7,308
Credit Card [Member] | Using FICO Credit Metric [Member]    
Financing Receivable, Credit Quality Indicator [Line Items]    
Revolving Loans 7,031  
Revolving Loans Converted to Term 101  
Total Loans $ 7,132 $ 7,308
Revolving Loans, % of total loans 98.60%  
Revolving Loans Converted To Term, % of total loans 1.40%  
Total Loans, % of total loans 100.00%  
Weighted average updated FICO score   724
Credit Card [Member] | FICO Score - Greater than 719 [Member] | Using FICO Credit Metric [Member]    
Financing Receivable, Credit Quality Indicator [Line Items]    
Revolving Loans $ 3,564  
Revolving Loans Converted to Term 10  
Total Loans 3,574 $ 3,867
Credit Card [Member] | FICO Score - 650 to 719 [Member] | Using FICO Credit Metric [Member]    
Financing Receivable, Credit Quality Indicator [Line Items]    
Revolving Loans 2,370  
Revolving Loans Converted to Term 27  
Total Loans 2,397 2,326
Credit Card [Member] | FICO Score - 620 to 649 [Member] | Using FICO Credit Metric [Member]    
Financing Receivable, Credit Quality Indicator [Line Items]    
Revolving Loans 442  
Revolving Loans Converted to Term 12  
Total Loans 454 419
Credit Card [Member] | FICO Score - Less than 620 [Member] | Using FICO Credit Metric [Member]    
Financing Receivable, Credit Quality Indicator [Line Items]    
Revolving Loans 547  
Revolving Loans Converted to Term 49  
Total Loans 596 544
Credit Card [Member] | No FICO Score Available Or Required [Member] | Using FICO Credit Metric [Member]    
Financing Receivable, Credit Quality Indicator [Line Items]    
Revolving Loans 108  
Revolving Loans Converted to Term 3  
Total Loans 111 152
Education [Member]    
Financing Receivable, Credit Quality Indicator [Line Items]    
Financing receivable, originated in 2020 23  
Financing receivable, originated in 2019 175  
Financing receivable, originated in 2018 150  
Financing receivable, originated in 2017 114  
Financing receivable, originated in 2016 90  
Prior 2,695  
Total Loans $ 3,247 3,336
Financing receivable, originated in 2020, % of total loans 0.70%  
Financing receivable, originated in 2019, % of total loans 5.40%  
Financing receivable, originated in 2018, % of total loans 4.60%  
Financing receivable, originated in 2017, % of total loans 3.50%  
Financing receivable, originated in 2016, % of total loans 2.80%  
Prior, % of total loans 83.00%  
Total Loans, % of total loans 100.00%  
Education [Member] | Using FICO Credit Metric [Member]    
Financing Receivable, Credit Quality Indicator [Line Items]    
Financing receivable, originated in 2020 $ 12  
Financing receivable, originated in 2019 116  
Financing receivable, originated in 2018 150  
Financing receivable, originated in 2017 114  
Financing receivable, originated in 2016 90  
Prior 872  
Total Loans 1,354 $ 1,403
Weighted average updated FICO score   773
Education [Member] | FICO Score - Greater than 719 [Member] | Using FICO Credit Metric [Member]    
Financing Receivable, Credit Quality Indicator [Line Items]    
Financing receivable, originated in 2020 7  
Financing receivable, originated in 2019 89  
Financing receivable, originated in 2018 121  
Financing receivable, originated in 2017 94  
Financing receivable, originated in 2016 78  
Prior 703  
Total Loans 1,092 $ 1,139
Education [Member] | FICO Score - 650 to 719 [Member] | Using FICO Credit Metric [Member]    
Financing Receivable, Credit Quality Indicator [Line Items]    
Financing receivable, originated in 2020 2  
Financing receivable, originated in 2019 14  
Financing receivable, originated in 2018 19  
Financing receivable, originated in 2017 12  
Financing receivable, originated in 2016 9  
Prior 124  
Total Loans 180 197
Education [Member] | FICO Score - 620 to 649 [Member] | Using FICO Credit Metric [Member]    
Financing Receivable, Credit Quality Indicator [Line Items]    
Financing receivable, originated in 2019 1  
Financing receivable, originated in 2018 2  
Financing receivable, originated in 2017 1  
Financing receivable, originated in 2016 1  
Prior 20  
Total Loans 25 25
Education [Member] | FICO Score - Less than 620 [Member] | Using FICO Credit Metric [Member]    
Financing Receivable, Credit Quality Indicator [Line Items]    
Financing receivable, originated in 2019 1  
Financing receivable, originated in 2018 1  
Financing receivable, originated in 2017 1  
Financing receivable, originated in 2016 1  
Prior 24  
Total Loans 28 27
Education [Member] | No FICO Score Available Or Required [Member] | Using FICO Credit Metric [Member]    
Financing Receivable, Credit Quality Indicator [Line Items]    
Financing receivable, originated in 2020 3  
Financing receivable, originated in 2019 11  
Financing receivable, originated in 2018 7  
Financing receivable, originated in 2017 6  
Financing receivable, originated in 2016 1  
Prior 1  
Total Loans 29 15
Education [Member] | Other Internal Credit Metrics [Member]    
Financing Receivable, Credit Quality Indicator [Line Items]    
Financing receivable, originated in 2020 11  
Financing receivable, originated in 2019 59  
Prior 1,823  
Total Loans 1,893 1,933
Other Consumer [Member]    
Financing Receivable, Credit Quality Indicator [Line Items]    
Financing receivable, originated in 2020 381  
Financing receivable, originated in 2019 1,147  
Financing receivable, originated in 2018 492  
Financing receivable, originated in 2017 163  
Financing receivable, originated in 2016 109  
Prior 219  
Revolving Loans 2,486  
Revolving Loans Converted to Term 6  
Total Loans $ 5,003 4,937
Financing receivable, originated in 2020, % of total loans 7.60%  
Financing receivable, originated in 2019, % of total loans 22.90%  
Financing receivable, originated in 2018, % of total loans 9.80%  
Financing receivable, originated in 2017, % of total loans 3.30%  
Financing receivable, originated in 2016, % of total loans 2.20%  
Prior, % of total loans 4.40%  
Revolving Loans, % of total loans 49.70%  
Revolving Loans Converted To Term, % of total loans 0.10%  
Total Loans, % of total loans 100.00%  
Other Consumer [Member] | Using FICO Credit Metric [Member]    
Financing Receivable, Credit Quality Indicator [Line Items]    
Financing receivable, originated in 2020 $ 367  
Financing receivable, originated in 2019 1,073  
Financing receivable, originated in 2018 443  
Financing receivable, originated in 2017 129  
Financing receivable, originated in 2016 44  
Prior 131  
Revolving Loans 468  
Revolving Loans Converted to Term 3  
Total Loans 2,658 $ 2,566
Weighted average updated FICO score   727
Other Consumer [Member] | FICO Score - Greater than 719 [Member] | Using FICO Credit Metric [Member]    
Financing Receivable, Credit Quality Indicator [Line Items]    
Financing receivable, originated in 2020 218  
Financing receivable, originated in 2019 623  
Financing receivable, originated in 2018 219  
Financing receivable, originated in 2017 71  
Financing receivable, originated in 2016 25  
Prior 90  
Revolving Loans 230  
Revolving Loans Converted to Term 1  
Total Loans 1,477 $ 1,421
Other Consumer [Member] | FICO Score - 650 to 719 [Member] | Using FICO Credit Metric [Member]    
Financing Receivable, Credit Quality Indicator [Line Items]    
Financing receivable, originated in 2020 126  
Financing receivable, originated in 2019 349  
Financing receivable, originated in 2018 158  
Financing receivable, originated in 2017 40  
Financing receivable, originated in 2016 13  
Prior 26  
Revolving Loans 162  
Revolving Loans Converted to Term 1  
Total Loans 875 843
Other Consumer [Member] | FICO Score - 620 to 649 [Member] | Using FICO Credit Metric [Member]    
Financing Receivable, Credit Quality Indicator [Line Items]    
Financing receivable, originated in 2020 17  
Financing receivable, originated in 2019 56  
Financing receivable, originated in 2018 29  
Financing receivable, originated in 2017 6  
Financing receivable, originated in 2016 2  
Prior 4  
Revolving Loans 26  
Total Loans 140 132
Other Consumer [Member] | FICO Score - Less than 620 [Member] | Using FICO Credit Metric [Member]    
Financing Receivable, Credit Quality Indicator [Line Items]    
Financing receivable, originated in 2020 5  
Financing receivable, originated in 2019 45  
Financing receivable, originated in 2018 37  
Financing receivable, originated in 2017 12  
Financing receivable, originated in 2016 4  
Prior 9  
Revolving Loans 44  
Revolving Loans Converted to Term 1  
Total Loans 157 143
Other Consumer [Member] | No FICO Score Available Or Required [Member] | Using FICO Credit Metric [Member]    
Financing Receivable, Credit Quality Indicator [Line Items]    
Financing receivable, originated in 2020 1  
Prior 2  
Revolving Loans 6  
Total Loans 9 27
Other Consumer [Member] | Other Internal Credit Metrics [Member]    
Financing Receivable, Credit Quality Indicator [Line Items]    
Financing receivable, originated in 2020 14  
Financing receivable, originated in 2019 74  
Financing receivable, originated in 2018 49  
Financing receivable, originated in 2017 34  
Financing receivable, originated in 2016 65  
Prior 88  
Revolving Loans 2,018  
Revolving Loans Converted to Term 3  
Total Loans $ 2,345 $ 2,371