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Accounting Policies - Impact of CECL Standard Adoption (Details) - USD ($)
$ in Millions
3 Months Ended 12 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Dec. 31, 2019
Jan. 01, 2020
New Accounting Pronouncements or Change in Accounting Principle [Line Items]        
Off-balance sheet credit exposures $ 450   $ 318  
Other     0  
Total allowance     3,060  
Retained earnings 41,885   42,215  
Income taxes 145 $ 248    
Total commercial lending        
New Accounting Pronouncements or Change in Accounting Principle [Line Items]        
Off-balance sheet credit exposures 344   316  
Total consumer lending        
New Accounting Pronouncements or Change in Accounting Principle [Line Items]        
Off-balance sheet credit exposures $ 106   2  
Cumulative Effect, Period of Adoption, Adjustment | Accounting Standards Update 2016-13        
New Accounting Pronouncements or Change in Accounting Principle [Line Items]        
Off-balance sheet credit exposures       $ 179
Other       19
Total allowance     700 661
Retained earnings       (671)
Fair Value - Assets     200  
Income taxes     $ 200  
Cumulative Effect, Period of Adoption, Adjustment | Total commercial lending | Accounting Standards Update 2016-13        
New Accounting Pronouncements or Change in Accounting Principle [Line Items]        
Off-balance sheet credit exposures       53
Cumulative Effect, Period of Adoption, Adjustment | Total consumer lending | Accounting Standards Update 2016-13        
New Accounting Pronouncements or Change in Accounting Principle [Line Items]        
Off-balance sheet credit exposures       126
Cumulative Effect, Period of Adoption, Adjusted Balance        
New Accounting Pronouncements or Change in Accounting Principle [Line Items]        
Off-balance sheet credit exposures       497
Other       19
Total allowance       3,721
Retained earnings       41,544
Cumulative Effect, Period of Adoption, Adjusted Balance | Total commercial lending        
New Accounting Pronouncements or Change in Accounting Principle [Line Items]        
Off-balance sheet credit exposures       369
Cumulative Effect, Period of Adoption, Adjusted Balance | Total consumer lending        
New Accounting Pronouncements or Change in Accounting Principle [Line Items]        
Off-balance sheet credit exposures       $ 128