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Asset Quality (Automobile, Credit Card, Education and Other Consumer Loan Classes Asset Quality Indicators) (Details)
$ in Millions
Dec. 31, 2018
USD ($)
Dec. 31, 2017
USD ($)
Dec. 31, 2016
USD ($)
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 226,245 [1] $ 220,458 [1] $ 210,833
Automobile      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans 14,419 12,880  
Automobile | Using FICO Credit Metric      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 14,419 $ 12,833  
Weighted average FICO score 726 738  
Automobile | FICO Score - Greater than 719 | Using FICO Credit Metric      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 7,740 $ 7,825  
Automobile | FICO Score - 650 to 719 | Using FICO Credit Metric      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans 4,365 3,636  
Automobile | FICO Score - 620 to 649 | Using FICO Credit Metric      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans 1,007 543  
Automobile | FICO Score - Less than 620 | Using FICO Credit Metric      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans 1,027 587  
Automobile | No FICO Score Available Or Required | Using FICO Credit Metric      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans 280 242  
Automobile | Other Internal Credit Metrics      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans   47  
Credit Card      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans 6,357 5,699  
Credit Card | Using FICO Credit Metric      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 6,357 $ 5,699  
Weighted average FICO score 733 735  
Credit Card | FICO Score - Greater than 719 | Using FICO Credit Metric      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 3,809 $ 3,457  
Credit Card | FICO Score - 650 to 719 | Using FICO Credit Metric      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans 1,759 1,596  
Credit Card | FICO Score - 620 to 649 | Using FICO Credit Metric      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans 280 250  
Credit Card | FICO Score - Less than 620 | Using FICO Credit Metric      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans 332 272  
Credit Card | No FICO Score Available Or Required | Using FICO Credit Metric      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans 177 124  
Education      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans 3,822 4,454  
Education | Using FICO Credit Metric      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 1,541 $ 1,634  
Weighted average FICO score 774 773  
Education | FICO Score - Greater than 719 | Using FICO Credit Metric      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 1,240 $ 1,315  
Education | FICO Score - 650 to 719 | Using FICO Credit Metric      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans 194 209  
Education | FICO Score - 620 to 649 | Using FICO Credit Metric      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans 26 31  
Education | FICO Score - Less than 620 | Using FICO Credit Metric      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans 24 30  
Education | No FICO Score Available Or Required | Using FICO Credit Metric      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans 57 49  
Education | Other Internal Credit Metrics      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans 2,281 2,820  
Other Consumer      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans 4,585 4,410  
Other Consumer | Using FICO Credit Metric      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 2,157 $ 1,939  
Weighted average FICO score 732 737  
Other Consumer | FICO Score - Greater than 719 | Using FICO Credit Metric      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 1,280 $ 1,226  
Other Consumer | FICO Score - 650 to 719 | Using FICO Credit Metric      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans 641 507  
Other Consumer | FICO Score - 620 to 649 | Using FICO Credit Metric      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans 106 85  
Other Consumer | FICO Score - Less than 620 | Using FICO Credit Metric      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans 105 98  
Other Consumer | No FICO Score Available Or Required | Using FICO Credit Metric      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans 25 23  
Other Consumer | Other Internal Credit Metrics      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 2,428 $ 2,471  
[1] Our consolidated assets included the following for which we have elected the fair value option: Loans held for sale of $.9 billion, Loans of $.8 billion, and Other assets of $.2 billion at December 31, 2018 and Loans held for sale of $1.7 billion, Loans of $.9 billion, and Other assets of $.3 billion at December 31, 2017.