Consolidated Income Statement - USD ($) shares in Millions, $ in Millions	12 Months Ended
	Dec. 31, 2018	Dec. 31, 2017	Dec. 31, 2016
Interest Income
Loans	$ 9,580	$ 8,238	$ 7,414
Investment securities	2,261	1,998	1,826
Other	741	578	412
Total interest income	12,582	10,814	9,652
Interest Expense
Deposits	1,229	623	430
Borrowed funds	1,632	1,083	831
Total interest expense	2,861	1,706	1,261
Net interest income	9,721	9,108	8,391
Noninterest Income
Total noninterest income	7,411	7,221	6,771
Other	1,205	1,077	1,039
Total revenue	17,132	16,329	15,162
Provision For Credit Losses	408	441	433
Noninterest Expense
Personnel	5,471	5,268	4,873
Occupancy	818	868	861
Equipment	1,103	1,065	974
Marketing	285	244	247
Other	2,619	2,953	2,521
Total noninterest expense	10,296	10,398	9,476
Income before income taxes and noncontrolling interests	6,428	5,490	5,253
Income taxes	1,082	102	1,268
Net income	5,346	5,388	3,985
Less: Net income attributable to noncontrolling interests	45	50	82
Preferred stock dividends	236	236	209
Preferred stock discount accretion and redemptions	4	26	6
Net income attributable to common shareholders	$ 5,061	$ 5,076	$ 3,688
Earnings Per Common Share
Basic (dollars per share)	$ 10.79	$ 10.49	$ 7.42
Diluted (dollars per share)	$ 10.71	$ 10.36	$ 7.30
Average Common Shares Outstanding
Basic (shares)	467	481	494
Diluted (shares)	470	486	500
Asset management
Noninterest Income
Total noninterest income	$ 1,825	$ 1,942	$ 1,521
Consumer services
Noninterest Income
Total noninterest income	1,502	1,415	1,388
Corporate services
Noninterest Income
Total noninterest income	1,849	1,742	1,589
Residential mortgage
Noninterest Income
Total noninterest income	316	350	567
Service charges on deposits
Noninterest Income
Total noninterest income	$ 714	$ 695	$ 667