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Asset Quality (Credit Card and Other Consumer Loan Classes Asset Quality Indicators) (Details) - USD ($)
$ in Millions
Dec. 31, 2017
Dec. 31, 2016
Dec. 31, 2015
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 220,458 [1] $ 210,833 [1] $ 206,696
% of Loans 100.00% 100.00%  
Credit Card      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 5,699 $ 5,282  
Credit Card | Using FICO Credit Metric      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 5,699 $ 5,282  
% of Loans 100.00% 100.00%  
Weighted average FICO score 735 736  
Credit Card | FICO Score - Greater than 719 | Using FICO Credit Metric      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 3,457 $ 3,244  
% of Loans 61.00% 61.00%  
Credit Card | FICO Score - 650 to 719 | Using FICO Credit Metric      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 1,596 $ 1,466  
% of Loans 28.00% 28.00%  
Credit Card | FICO Score - 620 to 649 | Using FICO Credit Metric      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 250 $ 215  
% of Loans 4.00% 4.00%  
Credit Card | FICO Score - Less than 620 | Using FICO Credit Metric      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 272 $ 229  
% of Loans 5.00% 4.00%  
Credit Card | No FICO Score Available Or Required | Using FICO Credit Metric      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 124 $ 128  
% of Loans 2.00% 3.00%  
Other Consumer      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 21,744 $ 22,049  
Other Consumer | Using FICO Credit Metric      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 16,406 $ 15,793  
% of Loans 100.00% 100.00%  
Weighted average FICO score 741 744  
Other Consumer | FICO Score - Greater than 719 | Using FICO Credit Metric      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 10,366 $ 10,247  
% of Loans 63.00% 65.00%  
Other Consumer | FICO Score - 650 to 719 | Using FICO Credit Metric      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 4,352 $ 3,873  
% of Loans 27.00% 25.00%  
Other Consumer | FICO Score - 620 to 649 | Using FICO Credit Metric      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 659 $ 552  
% of Loans 4.00% 3.00%  
Other Consumer | FICO Score - Less than 620 | Using FICO Credit Metric      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 715 $ 632  
% of Loans 4.00% 4.00%  
Other Consumer | No FICO Score Available Or Required | Using FICO Credit Metric      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 314 $ 489  
% of Loans 2.00% 3.00%  
Other Consumer | Other Internal Credit Metrics      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 5,338 $ 6,256  
[1] Our consolidated assets included the following for which we have elected the fair value option: Loans held for sale of $1.7 billion, Loans of $.9 billion, and Other assets of $.3 billion at December 31, 2017 and Loans held for sale of $2.4 billion, Loans of $.9 billion, and Other assets of $.5 billion at December 31, 2016.