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Revenue Recognition - Narrative (Details) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2021
Mar. 31, 2020
Dec. 31, 2020
Dec. 31, 2019
Disaggregation of Revenue [Line Items]        
Support contract timing 12 months      
Customer deposits $ 1,600 $ 1,800    
Performance obligations 11,076 12,478 $ 11,082 $ 12,486
Recognition of revenue $ 2,603 4,034    
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2021-04-01        
Disaggregation of Revenue [Line Items]        
Performance obligations, period 12 months      
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2022-04-01        
Disaggregation of Revenue [Line Items]        
Performance obligations, period 12 months      
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2023-04-01        
Disaggregation of Revenue [Line Items]        
Performance obligations, period 12 months      
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2024-04-01        
Disaggregation of Revenue [Line Items]        
Performance obligations, period      
Restaurant and Retail        
Disaggregation of Revenue [Line Items]        
Recognition of revenue $ 2,600 $ 4,000    
Restaurant and Retail | Current | Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2022-04-01        
Disaggregation of Revenue [Line Items]        
Performance obligation, percentage 78.00%      
Restaurant and Retail | Non-current | Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2021-04-01        
Disaggregation of Revenue [Line Items]        
Performance obligation, percentage 100.00%      
Performance obligations, period 60 months      
Government Segment        
Disaggregation of Revenue [Line Items]        
Performance obligations $ 140,066   150,500  
Funded performance obligations 30,200   $ 27,800  
Government Segment | Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2021-04-01        
Disaggregation of Revenue [Line Items]        
Performance obligations 56,238      
Government Segment | Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2022-04-01        
Disaggregation of Revenue [Line Items]        
Performance obligations 47,328      
Government Segment | Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2023-04-01        
Disaggregation of Revenue [Line Items]        
Performance obligations 24,434      
Government Segment | Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2024-04-01        
Disaggregation of Revenue [Line Items]        
Performance obligations $ 12,066      
Minimum        
Disaggregation of Revenue [Line Items]        
Payment period 30 days      
Maximum        
Disaggregation of Revenue [Line Items]        
Payment period 90 days