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Segment and Related Information
 3 Months Ended
Mar. 31, 2021
Segment Reporting [Abstract]  
Segment and Related Information Segment and Related Information
The Company is organized in two segments, Restaurant/Retail and Government. Management views the Restaurant/Retail and Government segments separately in operating its business, as the products and services are different for each segment.

The Restaurant/Retail segment is a provider of software, systems and services to the restaurant and retail industries. The Restaurant/Retail segment provides multi-unit and individual restaurants, franchisees, and enterprise customers in the three major restaurant categories (fast casual, quick serve, and table service) a fully integrated cloud solution with its Brink POS cloud software and POS hardware for the front-of-house, its back-office cloud software Data Central for the back-of-house, and its wireless headsets for drive-thru order taking. This segment also offers a comprehensive portfolio of services to support its customer' technology and hardware requirements before, during and after software and/or hardware deployments. The Government segment performs complex technical studies, analysis, experiments, develops innovative solutions, and provides on-site engineering in support of advanced defense, security and aerospace systems. This segment also provides expert on-site services for operating and maintaining U.S. Government-owned communication assets.

Information noted as “Other” primarily relates to the Company’s corporate operations.

Information as to the Company’s segments is set forth below:

(in thousands)Three Months
Ended March 31,
 20212020
Net Revenues:  
Restaurant/Retail$36,584 $37,409 
Government17,883 17,323 
Total$54,467 $54,732 
Operating loss:
Restaurant/Retail$(9,285)$(6,070)
Government1,190 1,179 
Other2,074 (783)
Total(6,021)(5,674)
Other expense, net(51)(406)
Interest expense, net(2,160)(1,972)
Loss on extinguishment of debt— (8,123)
Loss before benefit from income taxes$(8,232)$(16,175)
Depreciation, amortization and accretion:
Restaurant/Retail$2,429 $1,855 
Government36 16 
Other1,525 1,271 
Total$3,990 $3,142 
Segment information, continued:
(in thousands)Three Months
Ended March 31,
 20212020
Capital expenditures including software costs:  
Restaurant/Retail$1,517 $1,707 
Government152 211 
Other— 122 
Total$1,669 $2,040 
Revenues by country:  
United States$50,603 $52,631 
Other Countries3,864 2,101 
Total$54,467 $54,732 

The following table represents assets by reporting segment.

(in thousands)March 31, 2021December 31, 2020
Restaurant/Retail$141,330 $140,606 
Government13,165 13,150 
Other184,180 189,993 
Total$338,675 $343,749 

The following table represents identifiable long-lived tangible assets by country based on the location of the assets.

(in thousands)March 31, 2021December 31, 2020
United States$247,937 $250,275 
Other Countries14,449 16,570 
Total$262,386 $266,845 

The following table represents goodwill by reporting segment.

(in thousands)March 31, 2021December 31, 2020
Restaurant/Retail$40,478 $40,478 
Government736 736 
Total$41,214 $41,214 
Customers comprising 10% or more of the Company’s total revenues by reporting segment are summarized as follows:

Three Months Ended March 31,
 20212020
Restaurant/Retail reporting segment:  
Dairy Queen9 %16 %
Yum! Brands, Inc.12 %11 %
Government reporting segment:
U.S. Department of Defense33 %32 %
All Others46 %41 %
 100 %100 %

No other customer within All Others represented 10% or more of the Company’s total revenue for the three months ended March 31, 2021 or 2020.