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Segment and Related Information
 12 Months Ended
Dec. 31, 2020
Segment Reporting [Abstract]  
Segment and Related Information Segment and Related Information
The Company is organized in two segments: Restaurant/Retail and Government. Management views the Restaurant/Retail and Government segments separately in operating its business, as the products and services are different for each segment. The Company’s chief operating decision maker is the Company’s Chief Executive Officer.
The Restaurant/Retail segment is a provider of software and hardware to the restaurant and retail industries. The Restaurant/Retail segment provides multi-unit and individual restaurants, franchisees, and enterprise customers in the three major restaurant categories (fast casual, quick serve, and table service) a fully integrated cloud solution with its Brink POS cloud software and POS hardware for the front-of-house and its back-office cloud software Data Central. This segment also offers customer support, including field service, installation, depot repair, and 24-hour telephone support. The Government segment performs complex technical studies, analysis, experiments, develops innovative solutions, and provides on-site engineering in support of advanced defense, security and aerospace systems. This segment also provides expert on-site services for operating and maintaining U.S. Government-owned communication assets.
Information noted as “Other” primarily relates to the Company’s corporate, home office operations.
Information as to the Company’s segments is set forth below: 
Year Ended December 31,
(in thousands)202020192018
Revenues:
Restaurant/Retail$142,512 $123,307 $134,069 
Government71,274 63,925 67,177 
Total$213,786 $187,232 $201,246 
Operating (loss) income :
Restaurant/Retail$(28,089)$(18,481)$(14,776)
Government5,644 5,463 6,886 
Other(1,501)(1,167)(2,385)
(23,946)(14,185)(10,275)
Other income (expense) – net808 (449)683 
Loss on extinguishment of debt(8,123)— — 
Interest expense – net(8,287)(4,571)(387)
Loss before provision for income taxes$(39,548)$(19,205)$(9,979)
Identifiable assets:
Restaurant/Retail$140,606 $136,308 $68,004 
Government13,150 13,454 9,867 
Other189,993 39,850 16,810 
Total$343,749 $189,612 $94,681 
Goodwill:
Restaurant/Retail$40,478 $40,650 $10,315 
Government736 736 736 
Total$41,214 $41,386 $11,051 
Depreciation, amortization and accretion:
Restaurant/Retail$8,158 $3,858 $4,109 
Government590 67 32 
Other5,704 3,330 589 
Total$14,452 $7,255 $4,730 
Capital expenditures including software costs:
Restaurant/Retail$7,245 $4,394 $4,307 
Government1,239 258 124 
Other747 1,878 3,409 
Total$9,231 $6,530 $7,840 
Revenues by country based on the location of the use of the product or services were: 
December 31,
202020192018
United States$195,660 $175,180 $188,026 
International18,126 12,052 13,220 
Total$213,786 $187,232 $201,246 
Assets by country based on the location of the asset were: 
December 31,
202020192018
United States$322,065 $178,226 $84,652 
International21,684 11,386 10,029 
Total$343,749 $189,612 $94,681 
Customers comprising 10% or more of the Company’s total revenues are summarized as follows:
December 31,
202020192018
Restaurant and Retail segment:
Dairy Queen13 %9 %3 %
Yum! Brands, Inc.11 %16 %13 %
McDonald’s Corporation7 %10 %19 %
Government segment:
U.S. Department of Defense33 %34 %33 %
All Others36 %31 %32 %
100 %100 %100 %
No other customer within “All Others” represented more than 10% of the Company’s total revenue for the years ended 2020, 2019, and 2018.