XML 20 R9.htm IDEA: XBRL DOCUMENT v3.23.3
Revenue Recognition
9 Months Ended
Sep. 30, 2023
Revenue from Contract with Customer [Abstract]  
Revenue Recognition Revenue Recognition
Performance Obligations Outstanding
The Company's performance obligations outstanding represent the transaction price of firm, non-cancellable orders, with expected delivery dates to customers after September 30, 2023 and December 31, 2022, respectively, for work that has not yet been performed. The aggregate incomplete performance obligations attributable to each of the Company's reporting segments is as follows:
September 30, 2023December 31, 2022
Current under one yearNon-current over one yearCurrent under one yearNon-current over one year
Restaurant/Retail$8,070 $4,329 $8,459 $5,125 
Government— — — — 
Total$8,070 $4,329 $8,459 $5,125 

Deferred revenue is recorded when cash payments are received or due in advance of revenue recognition from subscription services and professional services. The timing of revenue recognition may differ from when customers are invoiced. The changes in deferred revenue, inclusive of both current and long-term, are as follows:

(in thousands)20232022
Beginning balance - January 1$13,584 $20,046 
Acquired deferred revenue (Note 3)— 443 
Recognition of deferred revenue(19,074)(28,493)
Deferral of revenue17,889 24,837 
Ending balance - September 30$12,399 $16,833 
The above tables exclude customer deposits of $2.0 million and $1.7 million as of the nine months ended September 30, 2023 and 2022, respectively. All deferred revenue relates to subscription services and professional services. These balances are recognized on a straight-line basis over the life of the contract, with the majority of the balance being recognized within the next twelve months.
In the Restaurant/Retail segment most performance obligations relate to subscription service and professional service contracts, approximately 65% of which the Company expects to fulfill within 12 months of September 30, 2023. Most performance obligations greater than one year relate to professional service contracts that the Company expects to fulfill within 36 months of September 30, 2023. The Company expects to fulfill 100% of subscription service and professional service contracts within 60 months of September 30, 2023. At September 30, 2023 and December 31, 2022, transaction prices allocated to future performance obligations were $12.4 million and $13.6 million, respectively.

During the three months ended September 30, 2023 and 2022, the Company recognized revenue included in deferred revenue at the beginning of each respective period of $2.7 million and $3.1 million. During the nine months ended September 30, 2023 and 2022, the Company recognized revenue included in deferred revenue at the beginning of each respective period of $8.7 million and $12.7 million.

In the Government segment, the value of existing contracts at September 30, 2023, net of amounts relating to work performed to that date, was approximately $327.5 million, of which $88.3 million was funded, and at December 31, 2022, the value of existing contracts, net of amounts relating to work performed to that date, was approximately $333.9 million, of which $86.5 million was funded. The value of existing contracts in the Government segment, net of amounts relating to work performed at September 30, 2023, is expected to be recognized as revenue over time as follows:

(in thousands)
Next 12 months$169,076 
Months 13-24127,274 
Months 25-3616,631 
Thereafter14,504 
Total$327,485 

Disaggregated Revenue

The Company disaggregates revenue from contracts with customers by major product line for each of its reporting segments because the Company believes it best depicts how the nature, amount, timing and uncertainty of revenue and cash flows are affected by contract terms and economic factors.

Disaggregated revenue is as follows:
Three Months Ended September 30, 2023
(in thousands)Restaurant/Retail
point in time
Restaurant/Retail
over time
Government point in timeGovernment
over time
Hardware$25,824 $— $— $— 
Subscription service— 31,363 — — 
Professional service4,272 7,242 — — 
Mission systems— — — 8,808 
Intelligence, surveillance, and reconnaissance solutions
— — — 29,275 
Commercial software— — 190 160 
Total$30,096 $38,605 $190 $38,243 
Three Months Ended September 30, 2022
(in thousands)Restaurant/Retail
point in time
Restaurant/Retail
over time
Government point in timeGovernment
over time
Hardware$31,343 $— $— $— 
Subscription service— 25,170 — — 
Professional service4,276 7,564 — — 
Mission systems— — — 8,982 
Intelligence, surveillance, and reconnaissance solutions
— — — 14,710 
Commercial software— — 541 181 
Total$35,619 $32,734 $541 $23,873 
Nine Months Ended September 30, 2023
Restaurant/Retail
point in time
Restaurant/Retail
over time
Government point in timeGovernment
over time
Hardware$78,991 $— $— $— 
Subscription service— 89,700 — — 
Professional service16,467 21,656 — — 
Mission systems— — — 27,408 
Intelligence, surveillance, and reconnaissance solutions— — — 73,000 
Commercial software— — 401 492 
Total$95,458 $111,356 $401 $100,900 
Nine Months Ended September 30, 2022
Restaurant/Retail
point in time
Restaurant/Retail
over time
Government point in timeGovernment
over time
Hardware$84,820 $— $— $— 
Subscription service— 69,591 — — 
Professional service13,117 23,842 — — 
Mission systems— — — 26,781 
Intelligence, surveillance, and reconnaissance solutions— — — 38,746 
Commercial software— — 753 495 
Total$97,937 $93,433 $753 $66,022