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Segment and Related Information - Segment Information (Details)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2023
USD ($)
Sep. 30, 2022
USD ($)
Sep. 30, 2023
USD ($)
reporting_unit
Sep. 30, 2022
USD ($)
Segment and Related Information [Abstract]        
Number of operating segments (in reporting units) | reporting_unit     2  
Number of reportable segments (in reporting units) | reporting_unit     2  
Information as to the Company's segments [Abstract]        
Revenues: $ 107,134 $ 92,767 $ 308,115 $ 258,145
Operating (loss) income: (13,187) (18,443) (44,704) (47,351)
Other expense, net (373) (179) (337) (804)
Interest expense, net (1,750) (2,140) (5,152) (7,054)
Loss before provision for income taxes (15,310) (20,762) (50,193) (55,209)
Depreciation, amortization and accretion: 7,206 7,271 22,074 21,110
Capital expenditures including software costs: 2,943 1,633 8,951 5,531
United States        
Information as to the Company's segments [Abstract]        
Revenues: 100,712 88,555 291,524 243,406
International        
Information as to the Company's segments [Abstract]        
Revenues: 6,422 4,212 16,591 14,739
Restaurant/Retail        
Information as to the Company's segments [Abstract]        
Revenues: 68,701 68,354 206,814 191,371
Operating (loss) income: (16,173) (20,972) (51,301) (53,741)
Depreciation, amortization and accretion: 7,090 7,159 21,727 20,770
Capital expenditures including software costs: 2,787 1,600 8,581 5,442
Government        
Information as to the Company's segments [Abstract]        
Revenues: 38,433 24,413 101,301 66,774
Operating (loss) income: 2,986 2,529 6,597 6,390
Depreciation, amortization and accretion: 116 112 347 340
Capital expenditures including software costs: $ 156 $ 33 $ 370 $ 89