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Segment and Related Information - Summary of Segment Information (Details)
$ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2023
USD ($)
Jun. 30, 2022
USD ($)
Jun. 30, 2023
USD ($)
reporting_unit
Jun. 30, 2022
USD ($)
Segment and Related Information [Abstract]        
Number of operating segments (in reporting units) | reporting_unit     2  
Number of reportable segments (in reporting units) | reporting_unit     2  
Information as to the Company's segments [Abstract]        
Revenues: $ 100,544 $ 85,093 $ 200,981 $ 165,378
Operating (loss) income: (17,653) (16,099) (31,517) (28,908)
Other income (expense), net 95 (257) 36 (625)
Interest expense, net (1,735) (2,451) (3,402) (4,914)
Loss before provision for income taxes (19,293) (18,807) (34,883) (34,447)
Depreciation, amortization and accretion: 7,413 6,951 14,868 13,838
Capital expenditures including software costs: 3,836 2,002 6,003 3,937
United States        
Information as to the Company's segments [Abstract]        
Revenues: 95,375 79,258 190,813 154,851
International        
Information as to the Company's segments [Abstract]        
Revenues: 5,169 5,835 10,168 10,527
Restaurant/Retail        
Information as to the Company's segments [Abstract]        
Revenues: 69,529 64,171 138,113 123,017
Operating (loss) income: (18,982) (18,413) (35,129) (32,769)
Depreciation, amortization and accretion: 7,297 6,832 14,637 13,610
Capital expenditures including software costs: 3,752 1,989 5,789 3,880
Government        
Information as to the Company's segments [Abstract]        
Revenues: 31,015 20,922 62,868 42,361
Operating (loss) income: 1,329 2,314 3,612 3,861
Depreciation, amortization and accretion: 116 119 231 228
Capital expenditures including software costs: $ 84 $ 13 $ 214 $ 57