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Segment and Related Information - Summary of Segment Information (Details)
$ in Thousands
3 Months Ended
Mar. 31, 2023
USD ($)
reporting_unit
Mar. 31, 2022
USD ($)
Segment and Related Information [Abstract]    
Number of operating segments (in reporting units) | reporting_unit 2  
Number of reportable segments (in reporting units) | reporting_unit 2  
Information as to the Company's segments [Abstract]    
Revenues $ 100,437 $ 80,285
Operating (loss) income (13,864) (12,809)
Other expense, net (59) (368)
Interest expense, net (1,667) (2,463)
Loss before provision for income taxes (15,590) (15,640)
Depreciation, amortization and accretion 7,455 6,886
Capital expenditures including software costs 2,167 1,848
United States    
Information as to the Company's segments [Abstract]    
Revenues 95,437 75,593
International    
Information as to the Company's segments [Abstract]    
Revenues 5,000 4,692
Other    
Information as to the Company's segments [Abstract]    
Operating (loss) income (13,468) (9,175)
Depreciation, amortization and accretion 948 867
Capital expenditures including software costs 890 257
Restaurant/Retail    
Information as to the Company's segments [Abstract]    
Revenues 68,584 58,846
Restaurant/Retail | Operating segments    
Information as to the Company's segments [Abstract]    
Operating (loss) income (2,678) (5,181)
Depreciation, amortization and accretion 6,392 5,910
Capital expenditures including software costs 1,147 1,547
Government    
Information as to the Company's segments [Abstract]    
Revenues 31,853 21,439
Government | Operating segments    
Information as to the Company's segments [Abstract]    
Operating (loss) income 2,282 1,547
Depreciation, amortization and accretion 115 109
Capital expenditures including software costs $ 130 $ 44