Segment and Related Information

12 Months Ended

Dec. 31, 2022

Segment Reporting [Abstract]

Segment and Related Information

Note 14 — Segment and Related Information

The Company is organized in two segments: Restaurant/Retail and Government. Management views the Restaurant/Retail and Government segments separately in operating its business, as the products and services are different for each segment.

Our Restaurant/Retail segment provides leading technology platforms for the restaurant and retail industries. The Restaurant/Retail segment provides enterprise restaurants, franchisees, and other restaurant outlets in the three major restaurant categories - quick service, fast casual, and table service - with operational efficiencies by offering them a more unified experience through our comprehensive suite of subscription services, hardware, and professional services.

Our Government segment provides technical expertise and development of advanced systems and software solutions for the DoD, the intelligence community, and other federal agencies. Additionally, the Government segment provides support services for satellite command and control, communication, and IT mission systems at several DoD facilities worldwide. The Government segment has three principal contract offerings: ISR Solutions, Mission Systems, and Commercial Software.

Information noted as “Other” primarily relates to the Company’s corporate operations.

Information as to the Company’s segments is set forth below: 

	Year Ended December 31,
(in thousands)	2022		2021		2020
Revenues:
Restaurant/Retail	$	262,347	$	210,351	$	142,512
Government	93,448		72,525		71,274
Total	$	355,795	$	282,876	$	213,786
Operating (loss) income :
Restaurant/Retail	$	(53,516)	$	(58,262)	$	(28,089)
Government	7,527		5,801		5,644
Other	(12,043)		(1,420)		(1,501)
	(58,032)		(53,881)		(23,946)
Other income (expense) – net	(1,224)		(1,279)		808
Loss on extinguishment of debt	—		(11,916)		(8,123)
Interest expense – net	(8,811)		(18,147)		(8,287)
Loss before provision for income taxes	$	(68,067)	$	(85,223)	$	(39,548)
Depreciation, amortization and accretion:
Restaurant/Retail	$	24,056	$	19,656	$	8,158
Government	452		380		590
Other	3,584		10,110		5,704
Total	$	28,092	$	30,146	$	14,452
Capital expenditures including software costs:
Restaurant/Retail	$	6,530	$	6,848	$	7,245
Government	227		711		1,239
Other	968		728		747
Total	$	7,725	$	8,287	$	9,231

Revenues by country:
United States	$	336,201	$	262,164	$	195,660
International	19,594		20,712		18,126
Total	$	355,795	$	282,876	$	213,786

	Year Ended December 31,
(in thousands)	2022		2021
Total assets:
Restaurant/Retail	$	722,958	$	674,032
Government	21,443		14,831
Other	110,457		199,286
Total	$	854,858	$	888,149
Goodwill:
Restaurant/Retail	$	486,026	$	456,570
Government	736		736
Total	$	486,762	$	457,306

Assets by country based on the location of the asset were: 

	December 31,
	2022		2021
United States	$	809,437	$	871,184
International	45,421		16,965
Total	$	854,858	$	888,149

Customers comprising 10% or more of the Company’s total revenues are summarized as follows:

	December 31,
	2022		2021		2020
Restaurant/Retail segment:
Dairy Queen	7	%	7	%	13	%
Yum! Brands, Inc.	10	%	11	%	11	%
McDonald’s Corporation	12	%	12	%	7	%
Government segment:
U.S. Department of Defense	26	%	26	%	33	%
All Others	44	%	44	%	36	%
	100	%	100	%	100	%

No other customer within “All Others” represented more than 10% of the Company’s total revenue for the years ended 2022, 2021, and 2020.