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Segment and Related Information
 9 Months Ended
Sep. 30, 2022
Segment Reporting [Abstract]  
Segment and Related Information SEGMENT AND RELATED INFORMATION
The Company is organized in two segments, Restaurant/Retail and Government. Management views the Restaurant/Retail and Government segments separately in operating its business, as the products and services are different for each segment.

The Restaurant/Retail segment is a provider of software, hardware and services to the restaurant and retail industries. The Restaurant/Retail segment provides multi-unit and individual restaurants, franchisees, and enterprise customers in the three major restaurant categories (fast casual, quick serve, and table service) with operational efficiencies, offering them an integrated suite of SaaS solutions that includes Brink POS for front-of-house, Data Central for back-office, PAR Pay and PAR Payment Services for payments, Punchh for customer loyalty and engagement and MENU for integrated omnichannel ordering solutions. This segment also offers customer support, including field service, installation, depot repair, and 24-hour telephone support. The Government segment provides technical expertise and development of advanced systems and software solutions for the DoD, the intelligence community and other federal agencies. This segment also provides support services for satellite command and control, communication, and IT systems at several DoD facilities worldwide.

Information noted as “Other” primarily relates to the Company’s corporate operations.

Information as to the Company’s segments is set forth in the tables below:
Three months ended September 30,Nine months ended September 30,
2022202120222021
Revenues:
Restaurant/Retail$68,354 $59,821 $191,371 $147,529 
Government24,413 18,039 66,774 53,748 
Total$92,767 $77,860 $258,145 $201,277 
Operating (loss) income:
Restaurant/Retail$(8,379)$(15,642)$(19,303)$(40,894)
Government2,529 1,960 6,390 4,555 
Other(12,593)(427)(34,438)(766)
Total(18,443)(14,109)(47,351)(37,105)
Other expense, net(179)(539)(804)(931)
Interest expense, net(2,140)(5,406)(7,054)(12,503)
Loss on extinguishment of debt— (11,916)— (11,916)
Loss before provision for income taxes$(20,762)$(31,970)$(55,209)$(62,455)
Depreciation, amortization and accretion:
Restaurant/Retail$6,255 $5,833 $18,113 $13,789 
Government112 30 340 263 
Other904 2,453 2,657 6,051 
Total$7,271 $8,316 $21,110 $20,103 
Capital expenditures including software costs:
Restaurant/Retail$1,439 $1,645 $4,686 $5,342 
Government33 139 89 592 
Other161 177 756 465 
Total$1,633 $1,961 $5,531 $6,399 


Revenues by country:
United States$88,555 $71,595 $243,406 $186,325 
International4,212 6,265 14,739 14,952 
Total$92,767 $77,860 $258,145 $201,277 

The following table represents assets by reporting segment.

(in thousands)September 30, 2022December 31, 2021
Restaurant/Retail$718,643 $674,032 
Government17,630 14,831 
Other128,468 199,286 
Total$864,741 $888,149 
The following table represents identifiable long-lived tangible assets by country based on the location of the assets.

(in thousands)September 30, 2022December 31, 2021
United States$818,733 $871,184 
Other Countries46,008 16,965 
Total$864,741 $888,149 

The following table represents goodwill by reporting segment.

(in thousands)September 30, 2022December 31, 2021
Restaurant/Retail$484,385 $456,570 
Government736 736 
Total$485,121 $457,306 

Customers comprising 10% or more of the Company’s total revenues by reporting segment are summarized as follows:
Three Months Ended September 30,Nine Months Ended September 30,
2022202120222021
Restaurant/Retail reporting segment:
Yum! Brands, Inc.10 %11 %10 %12 %
McDonald’s Corporation15 %12 %12 %11 %
Government reporting segment:
U.S. Department of Defense26 %23 %26 %27 %
All Others49 %54 %52 %50 %
100 %100 %100 %100 %

No other customer within All Others represented 10% or more of the Company’s total revenue for the three and nine months ended September 30, 2022 or 2021.