Summary of Significant Accounting Policies (Tables)

12 Months Ended

Dec. 31, 2021

Accounting Policies [Abstract]

Schedule of Product Warranty Liability

Activity related to warranty claims are as follows:

	December 31, 2021		December 31, 2020
Beginning balance	$	994	$	1,490
Adjustments to reserve	(10)		(300)
Warranty claims settled	(222)		(196)
Ending balance	$	762	$	994

Schedule of Cash and Cash Equivalents

Cash and cash equivalents consist of the following (in thousands):

	December 31, 2021		December 31, 2020
Cash and cash equivalents
Cash	$	69,249	$	59,700
Money market funds	119,170		120,986
Total cash and cash equivalents	$	188,419	$	180,686

Schedule of Amortization expense

Amortization expense for acquired developed technology and internally developed software was broken out as follows:

(in thousands)	2021		2020		2019
Amortization of acquired developed technology	$	11,978	$	3,457	$	1,061
Amortization of internally developed software	5,411		3,269		4,470

Amortization expense for identifiable intangible assets was allocated as follows:

(in thousands)	2021		2020		2019
Amortization of identifiable intangible assets recorded in cost of service	$	17,389	$	6,726	$	5,531
Amortization expense allocated to intangible assets	1,825		1,150		156

Schedule of Components of Identifiable Intangible Assets

The components of identifiable intangible assets are:

	December 31,
(in thousands)	2021		2020		Estimated Useful Life	Weighted-Average Amortization Period
Acquired developed technology	$	109,100	$	24,500	3 - 7 years	5.25 years
Internally developed software costs	25,735		15,670		3 years	2.90 years
Customer relationships	12,360		4,860		7 years	5.00 years
Trade names	1,410		1,410		2 - 5 years	3.00 years
Non-compete agreements	30		30		1 year	1.00 year
	148,635		46,470
Less accumulated amortization	(39,479)		(20,265)
	$	109,156	$	26,205
Internally developed software costs not meeting general release threshold	3,407		6,516
Trade names (non-amortizable)	6,200		400		Indefinite
	$	118,763	$	33,121

Schedule of Future Amortization of Intangible Assets

The expected future amortization of intangible assets, assuming straight-line amortization of capitalized software development costs and acquisition related intangibles, excluding software costs not meeting the general release threshold, is as follows (in thousands):

2022	$	22,247
2023	20,308
2024	17,417
2025	16,343
2026	16,091
Thereafter	16,750
Total	$	109,156

Schedule of Reconciliation of Weighted Average Shares Outstanding for the Basic and Diluted Earnings Per Share

The following is a reconciliation of the weighted average shares outstanding for the basic and diluted loss per share computations (in thousands, except per share data):

	December 31,
	2021		2020		2019
Net loss	$	(75,799)	$	(36,562)	$	(15,571)
Basic:
Weighted average common shares	25,088		19,014		16,223
Loss per common share, basic	$	(3.02)	$	(1.92)	$	(0.96)
Diluted:
Weighted average common shares	25,088		19,014		16,223
Loss per common share, diluted	$	(3.02)	$	(1.92)	$	(0.96)

Schedule of Goodwill

The following table presents the goodwill activities for the periods presented (in thousands):

December 31, 2019	$	41,386
Working capital adjustment	(172)
December 31, 2020	41,214
Punchh Acquisition	417,559
ASC 805 measurement period adjustment (Note 2)	(1,467)
December 31, 2021	$	457,306