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Segment and Related Information - Summary of Segment Information (Details)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2021
USD ($)
Sep. 30, 2020
USD ($)
Sep. 30, 2021
USD ($)
reporting_unit
Sep. 30, 2020
USD ($)
Segment and Related Information [Abstract]        
Number of operating segments | reporting_unit     2  
Number of reportable segments | reporting_unit     2  
Information as to the Company's segments [Abstract]        
Revenue $ 77,860 $ 54,847 $ 201,277 $ 155,270
Operating loss (14,109) (998) (37,105) (12,171)
Other expense, net (539) (486) (931) (1,250)
Interest expense, net (5,406) (2,235) (12,503) (6,318)
Loss on extinguishment of debt (11,916) 0 (11,916) (8,123)
Net loss (31,970) (3,719) (62,455) (27,862)
Depreciation and amortization 8,316 3,452 20,103 10,152
Capital expenditures including software costs 1,961 2,015 6,399 7,061
United States        
Information as to the Company's segments [Abstract]        
Revenue 71,595 51,036 186,325 148,293
Other Countries        
Information as to the Company's segments [Abstract]        
Revenue 6,265 3,811 14,952 6,977
Corporate, Non-Segment        
Information as to the Company's segments [Abstract]        
Operating loss (427) (9) (766) 57
Depreciation and amortization 2,453 1,388 6,051 4,226
Capital expenditures including software costs 177 276 465 398
Restaurant/Retail        
Information as to the Company's segments [Abstract]        
Revenue 59,821 37,347 147,529 102,389
Restaurant/Retail | Operating segments        
Information as to the Company's segments [Abstract]        
Operating loss (15,642) (2,763) (40,894) (16,530)
Depreciation and amortization 5,833 1,984 13,789 5,790
Capital expenditures including software costs 1,645 1,324 5,342 5,814
Government        
Information as to the Company's segments [Abstract]        
Revenue 18,039 17,500 53,748 52,881
Government | Operating segments        
Information as to the Company's segments [Abstract]        
Operating loss 1,960 1,774 4,555 4,302
Depreciation and amortization 30 80 263 136
Capital expenditures including software costs $ 139 $ 415 $ 592 $ 849