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Segment and Related Information
 9 Months Ended
Sep. 30, 2021
Segment Reporting [Abstract]  
Segment and Related Information
NOTE 12: SEGMENT AND RELATED INFORMATION
The Company is organized in two segments, Restaurant/Retail and Government. Management views the Restaurant/Retail and Government segments separately in operating its business, as the products and services are different for each segment.

The Restaurant/Retail segment is a provider of software, systems and services to the restaurant and retail industries. The Restaurant/Retail segment provides multi-unit and individual restaurants, franchisees, and enterprise customers in the three major restaurant categories (fast casual, quick serve, and table service) a fully integrated cloud solution with its Brink POS cloud software and POS hardware for the front-of-house, its back-office cloud software Data Central for the back-of-house, its loyalty and customer engagement platform - Punchh, and its wireless headsets for drive-thru order taking. This segment also offers a comprehensive portfolio of services to support its customer' technology and hardware requirements before, during and after software and/or hardware deployments. The Government segment performs complex technical studies, analysis, experiments, develops innovative solutions, and provides on-site engineering in support of advanced defense, security and aerospace systems. This segment also provides expert on-site services for operating and maintaining U.S. Government-owned communication assets.

Information noted as “Other” primarily relates to the Company’s corporate operations.

Information as to the Company’s segments is set forth in the tables below:
(in thousands)Three Months
Ended September 30,		Nine Months Ended
September 30,
 2021202020212020
Net revenues:  
Restaurant/Retail$59,821 $37,347 $147,529 $102,389 
Government18,039 17,500 53,748 52,881 
Total$77,860 $54,847 $201,277 $155,270 
Operating (loss) income:
Restaurant/Retail$(15,642)$(2,763)$(40,894)$(16,530)
Government1,960 1,774 4,555 4,302 
Other(427)(9)(766)57 
Total(14,109)(998)(37,105)(12,171)
Other expense, net(539)(486)(931)(1,250)
Interest expense, net(5,406)(2,235)(12,503)(6,318)
Loss on extinguishment of debt(11,916)— (11,916)(8,123)
Loss before provision for income taxes$(31,970)$(3,719)$(62,455)$(27,862)
Depreciation, amortization and accretion:
Restaurant/Retail$5,833 $1,984 $13,789 $5,790 
Government30 80 263 136 
Other2,453 1,388 6,051 4,226 
Total$8,316 $3,452 $20,103 $10,152 
Capital expenditures including software costs:
Restaurant/Retail$1,645 $1,324 $5,342 $5,814 
Government139 415 592 849 
Other177 276 465 398 
Total$1,961 $2,015 $6,399 $7,061 


(in thousands)Three Months
Ended September 30,		Nine Months Ended
September 30,
 2021202020212020
Revenues by country:
United States$71,595 $51,036 $186,325 $148,293 
Other Countries6,265 3,811 14,952 6,977 
Total$77,860 $54,847 $201,277 $155,270 

The following table represents assets by reporting segment.

(in thousands)September 30, 2021December 31, 2020
Restaurant/Retail$681,344 $140,606 
Government14,906 13,150 
Other210,142 189,993 
Total$906,392 $343,749 
The following table represents identifiable long-lived tangible assets by country based on the location of the assets.

(in thousands)September 30, 2021December 31, 2020
United States$305,757 $250,275 
Other Countries14,245 16,570 
Total$320,002 $266,845 

The following table represents goodwill by reporting segment.

(in thousands)September 30, 2021December 31, 2020
Restaurant/Retail$458,459 $40,478 
Government736 736 
Total$459,195 $41,214 

Customers comprising 10% or more of the Company’s total revenues by reporting segment are summarized as follows:

Three Months
Ended September 30,		Nine Months Ended
September 30,
 2021202020212020
Restaurant/Retail reporting segment:  
Dairy Queen6 %13 %7 %13 %
Yum! Brands, Inc.11 %11 %12 %10 %
McDonald’s Corporation12 %6 %11 %7 %
Government reporting segment:
U.S. Department of Defense23 %32 %27 %34 %
All Others48 %38 %43 %36 %
 100 %100 %100 %100 %

No other customer within All Others represented 10% or more of the Company’s total revenue for the three and nine months ended September 30, 2021 or 2020.