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Segment and Related Information - Summary of Segment Information (Details)
$ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2021
USD ($)
Jun. 30, 2020
USD ($)
Jun. 30, 2021
USD ($)
reporting_unit
Jun. 30, 2020
USD ($)
Segment and Related Information [Abstract]        
Number of operating segments | reporting_unit     2  
Number of reportable segments | reporting_unit     2  
Information as to the Company's segments [Abstract]        
Revenue $ 68,950 $ 45,691 $ 123,417 $ 100,423
Operating loss (16,975) (5,718) (22,996) (11,173)
Other expense – net (341) (139) (392) (764)
Interest expense, net (4,937) (2,111) (7,097) (4,083)
Loss on extinguishment of debt 0 0 0 (8,123)
Net loss (22,253) (7,968) (30,485) (24,143)
Depreciation and amortization 7,797 3,558 11,787 6,700
Capital expenditures including software costs 3,498 3,006 4,438 5,046
United States        
Information as to the Company's segments [Abstract]        
Revenue 64,127 44,626 114,730 97,257
Other Countries        
Information as to the Company's segments [Abstract]        
Revenue 4,823 1,065 8,687 3,166
Corporate, Non-Segment        
Information as to the Company's segments [Abstract]        
Operating loss (2,412) 630 (339) 66
Depreciation and amortization 2,073 1,567 3,598 2,838
Capital expenditures including software costs 231 0 288 122
Restaurant/Retail        
Information as to the Company's segments [Abstract]        
Revenue 51,124 27,633 87,708 65,042
Restaurant/Retail | Operating segments        
Information as to the Company's segments [Abstract]        
Operating loss (15,968) (7,697) (25,252) (13,767)
Depreciation and amortization 5,527 1,951 7,956 3,806
Capital expenditures including software costs 2,965 2,783 3,697 4,490
Government        
Information as to the Company's segments [Abstract]        
Revenue 17,826 18,058 35,709 35,381
Government | Operating segments        
Information as to the Company's segments [Abstract]        
Operating loss 1,405 1,349 2,595 2,528
Depreciation and amortization 197 40 233 56
Capital expenditures including software costs $ 302 $ 223 $ 453 $ 434