10-Q

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 10-Q

☑ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE

SECURITIES EXCHANGE ACT OF 1934

For the Quarterly Period Ended June 30, 2021

OR

☐ TRANSITION REPORT TO SECTION 13 OR 15(d) OF THE

SECURITIES EXCHANGE ACT OF 1934

For the Transition Period From __________ to __________

Commission File Number: 1-09720

PAR TECHNOLOGY CORPORATION

(Exact name of registrant as specified in its charter)

Delaware	16-1434688
(State or other jurisdiction of incorporation or organization)	(I.R.S. Employer Identification No.)
PAR Technology Park, 8383 Seneca Turnpike, New Hartford, New York 13413-4991
(Address of principal executive offices, including zip code)
(315) 738-0600
(Registrant’s telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act:

Title of each class	Trading Symbol	Name of each exchange on which registered
Common Stock, $0.02 par value	PAR	New York Stock Exchange

Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes þ No ☐

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes þ No ☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer”, “accelerated filer”, “smaller reporting company”, and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Large Accelerated Filer ☐	Accelerated Filer þ	Non-Accelerated Filer ☐
Smaller Reporting Company ☐	Emerging Growth Company ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No þ

As of August 2, 2021, 25,857,858 shares of the registrant’s common stock, $0.02 par value, were outstanding.

PAR TECHNOLOGY CORPORATION

TABLE OF CONTENTS

PART I

FINANCIAL INFORMATION

Item Number		Page
	Forward-Looking Statements
Item 1.	Financial Statements (unaudited)	2
	Condensed Consolidated Balance Sheets at June 30, 2021 and December 31, 2020 (unaudited)	2
	Condensed Consolidated Statements of Operations for the Three and Six Months Ended June 30, 2021 and June 30, 2020 (unaudited)	3
	Condensed Consolidated Statements of Comprehensive Loss for the Three and Six Months Ended June 30, 2021 and June 30, 2020 (unaudited)	4
	Condensed Consolidated Statements of Changes in Shareholders' Equity for the Three and Six Months Ended June 30, 2021 and June 30, 2020 (unaudited)	5
	Condensed Consolidated Statements of Cash Flows for the Six Months Ended June 30, 2021 and June 30, 2020 (unaudited)	7
	Notes to Condensed Consolidated Financial Statements (unaudited)	9
Item 2.	Management’s Discussion and Analysis of Financial Condition and Results of Operations	26
Item 3.	Quantitative and Qualitative Disclosures About Market Risk	32
Item 4.	Controls and Procedures	32
PART II
OTHER INFORMATION
Item 1.	Legal Proceedings	32
Item 1A.	Risk Factors	33
Item 2.	Unregistered Sales of Equity Securities and Use Of Proceeds	34
Item 6.	Exhibits	33
Signatures		36

“PAR,” “Brink POS®,” “PixelPoint®,” “PAR EverServ®,” “Restaurant Magic®”, “Data Central®”, and “Punchh®” are trademarks of PAR Technology Corporation. This report may also contain trade names and trademarks of other companies. Our use of or reference to such other companies' trade names or trademarks is not intended to imply any endorsement or sponsorship by these companies of PAR Technology Corporation or its products or services.

Forward-Looking Statements

This Quarterly Report on Form 10-Q for the quarter ended June 30, 2021 (“Quarterly Report”) contains “forward-looking statements” within the meaning of Section 21E of the Securities and Exchange Act of 1934, as amended (the “Exchange Act”), Section 27A of the Securities Act of 1933, as amended (the “Securities Act”), and the Private Securities Litigation Reform Act of 1995. Forward-looking statements are not historical in nature, but rather are predictive of our future operations, financial condition, financial results, business strategies and prospects. Forward-looking statements are generally identified by words such as “anticipate,” “believe,” “belief,” “continue,” “could,” “expect,” “estimate,” “intend,” “may,” “opportunity,” “plan,” “should,” “will,” “would,” “will likely result,” and similar expressions. Forward-looking statements are based on management's current expectations and assumptions that are subject to risks and uncertainties, many of which are beyond our control, which could cause our actual results to differ materially from those expressed in or implied by forward-looking statements, including forward-looking statements relating to and our expectations regarding our recent acquisition of Punchh Inc. and the anticipated benefits of such acquisition and the impact of the COVID-19 pandemic, including the new Delta variant, on our business, operations, and financial results. While we have taken and continue to take precautionary measures intended to minimize the impact of COVID-19 to our employees and to our business, there can be no assurances that these actions are sufficient and that additional actions will not be required. Factors that have adversely affected and may continue to adversely affect, and that could subsequently adversely impact, our business, operations and financial results due to the COVID-19 pandemic include: customer store closures; significant reductions or volatility in demand for our products and services; shortages of hardware materials and components, shipping delays and increased costs; canceled or delayed store implementations, decreased product adoptions and bookings; reduced or delayed software or hardware deployments and a reprioritization of investments in technology or point-of-sale infrastructure; delayed or payment defaults by customers; our ability to be agile in the execution of our business and strategies and our management of business continuity risks, including increased exposure to potential cybersecurity breaches and attacks, disruptions or delays in product assembly and fulfillment, and limitations on our selling and marketing efforts; our ability to successfully attract, hire and retain necessary qualified employees to develop and expand our business; and the possible impairment of goodwill and other intangible assets in the event of a significant decline in our financial performance. The extent to which the COVID-19 pandemic will continue to impact our business, operations, and financial results is uncertain and cannot be predicted, and there can be no assurance that the COVID-19 pandemic will not have a material and adverse effect on our business, operations and financial results during any quarter or year in which we are affected. Other factors, risks, trends, and uncertainties that could cause our actual results to differ materially from those expressed in or implied by forward-looking statements are described under Part I, Item 2. “Management's Discussion and Analysis of Financial Condition and Results of Operations”, Part II, Item 1A. “Risk Factors” and elsewhere in this Quarterly Report, in our Annual Report on Form 10-K for the fiscal year ended December 31, 2020, filed with the Securities and Exchange Commission (“SEC”) on March 16, 2021, in our Quarterly Report on Form 10-Q for the quarter ended March 31, 2021, filed with the SEC on May 10, 2021, and in our other filings with the SEC. We undertake no obligation to update or revise publicly any forward-looking statements, whether as a result of new information, future events, or otherwise, except as may be required under applicable securities law.

1

PART I – FINANCIAL INFORMATION

Item 1. Financial Statements (unaudited)

PAR TECHNOLOGY CORPORATION

CONDENSED CONSOLIDATED BALANCE SHEETS

(In thousands, except share and per share amounts)

(Unaudited)

Assets	June 30, 2021		December 31, 2020
Current assets:
Cash and cash equivalents	$	85,218	$	180,686
Accounts receivable – net	45,248		42,980
Inventories – net	29,947		21,638
Other current assets	16,592		3,625
Total current assets	177,005		248,929
Property, plant and equipment – net	14,006		13,856
Goodwill	458,773		41,214
Intangible assets – net	130,726		33,121
Lease right-of-use assets	4,779		2,569
Other assets	12,386		4,060
Total assets	$	797,675	$	343,749
Liabilities and Shareholders’ Equity
Current liabilities:
Current portion of long-term debt	$	685	$	666
Accounts payable	21,822		12,791
Accrued salaries and benefits	16,225		13,190
Accrued expenses	5,172		2,606
Lease liabilities – current portion	1,865		1,200
Customer deposits and deferred service revenue	14,584		9,506
Total current liabilities	60,353		39,959
Lease liabilities – net of current portion	3,322		1,462
Deferred service revenue – noncurrent	5,234		3,082
Long-term debt	279,087		105,844
Other long-term liabilities	13,118		4,997
Total liabilities	361,114		155,344
Commitments and contingencies (Note 11)
Shareholders’ equity:
Preferred stock, $.02 par value, 1,000,000 shares authorized	—		—
Common stock, $.02 par value, 58,000,000 shares authorized, 26,998,216 and 22,982,955 shares issued, 25,848,889 and 21,917,357 outstanding at June 30, 2021 and December 31, 2020, respectively	540		459
Additional paid in capital	514,295		243,575
Accumulated deficit	(64,933)		(46,706)
Accumulated other comprehensive loss	(3,883)		(3,936)
Treasury stock, at cost, 1,149,327 shares and 1,065,598 shares at June 30, 2021 and December 31, 2020, respectively	(9,458)		(4,987)
Total shareholders’ equity	436,561		188,405
Total Liabilities and Shareholders’ Equity	$	797,675	$	343,749

See accompanying notes to unaudited interim condensed consolidated financial statements

2

PAR TECHNOLOGY CORPORATION

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

(In thousands, except per share amounts)

(Unaudited)

	Three Months Ended June 30,				Six Months Ended June 30,
	2021		2020		2021		2020
Net revenues:
Product	$	23,939	$	12,333	$	42,495	$	30,967
Service	27,185		15,300		45,213		34,075
Contract	17,826		18,058		35,709		35,381
	68,950		45,691		123,417		100,423
Costs of sales:
Product	18,487		9,982		33,372		24,887
Service	18,940		9,912		31,635		22,558
Contract	16,420		16,718		33,107		32,852
	53,847		36,612		98,114		80,297
Gross margin	15,103		9,079		25,303		20,126
Operating expenses:
Selling, general and administrative	22,946		10,049		37,483		21,476
Research and development	8,643		4,538		14,452		9,403
Amortization of identifiable intangible assets	489		210		764		420
Gain on insurance proceeds	—		—		(4,400)		—
	32,078		14,797		48,299		31,299
Operating loss	(16,975)		(5,718)		(22,996)		(11,173)
Other expense – net	(341)		(139)		(392)		(764)
Loss on extinguishment of debt	—		—		—		(8,123)
Interest expense – net	(4,937)		(2,111)		(7,097)		(4,083)
Loss before provision for income taxes	(22,253)		(7,968)		(30,485)		(24,143)
Benefit from (provision for) income taxes	12,297		(1,008)		12,258		4,257
Net loss	$	(9,956)	$	(8,976)	$	(18,227)	$	(19,886)
Net loss per share (basic and diluted)	$	(0.39)	$	(0.49)	$	(0.77)	$	(1.10)
Weighted average shares outstanding (basic and outstanding)	25,484		18,244		23,716		18,092

See accompanying notes to unaudited interim condensed consolidated financial statements

3

PAR TECHNOLOGY CORPORATION

CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE LOSS

(In thousands)

(Unaudited)

	Three Months Ended June 30,				Six Months Ended June 30,
	2021		2020		2021		2020
Net loss	$	(9,956)	$	(8,976)	$	(18,227)	$	(19,886)
Other comprehensive income loss, net of applicable tax:
Foreign currency translation adjustments	355		158		53		359
Comprehensive loss	$	(9,601)	$	(8,818)	$	(18,174)	$	(19,527)

See accompanying notes to unaudited interim condensed consolidated financial statements

4

PAR TECHNOLOGY CORPORATION

CONDENSED CONSOLIDATED STATEMENTS OF CHANGES IN SHAREHOLDERS' EQUITY

(In thousands)

(Unaudited)

	Common Stock			Additional Paid in Capital		Accumulated deficit		Accumulated Other Comprehensive Loss		Treasury Stock			Total Shareholders’ Equity
	Shares	Amount								Shares	Amount
Balances at December 31, 2020	22,983	$	459	$	243,575	$	(46,706)	$	(3,936)	1,066	$	(4,987)	$	188,405
Issuance of common stock upon the exercise of stock options	34	1		408		—		—		—	—		409
Net issuance of restricted stock	87	2		263		—		—		—	—		265
Treasury stock acquired from employees upon vesting or forfeiture of restricted stock	—	—		—		—		—		76	(3,974)		(3,974)
Stock-based compensation	—	—		1,320		—		—		—	—		1,320
Foreign currency translation adjustments	—	—		—		—		(302)		—	—		(302)
Net loss	—	—		—		(8,271)		—		—	—		(8,271)
Balances at March 31, 2021	23,104	$	462	$	245,566	$	(54,977)	$	(4,238)	1,142	$	(8,961)	$	177,852
Issuance of common stock upon the exercise of stock options	20	—		209		—		—		—	—		209
Net issuance of restricted stock awards	28	1		—		—		—		—	—		1
Issuance of common stock for acquisition	1,493	30		108,629		—		—		—	—		108,659
Issuance of common stock, net of issuance costs of $4.3 million	2,353	47		155,640		—		—		—	—		155,687
Treasury stock acquired from employees upon vesting or forfeiture of restricted stock	—	—		—		—		—		7	(497)		(497)
Stock-based compensation	—	—		4,251		—		—		—	—		4,251
Foreign currency translation adjustments	—	—		—		—		355		—	—		355
Net loss	—	—		—		(9,956)		—		—	—		(9,956)
Balances at June 30, 2021	26,998	$	540	$	514,295	$	(64,933)	$	(3,883)	1,149	$	(9,458)	$	436,561

See accompanying notes to unaudited interim condensed consolidated financial statements

5

PAR TECHNOLOGY CORPORATION

CONDENSED CONSOLIDATED STATEMENTS OF CHANGES IN SHAREHOLDERS' EQUITY (Continued)

(In thousands)

(Unaudited)

	Common Stock			Additional Paid in Capital		Accumulated deficit		Accumulated Other Comprehensive Loss		Treasury Stock			Total Shareholders’ Equity
	Shares	Amount								Shares	Amount
Balances at December 31, 2019	18,360	$	367	$	94,372	$	(10,144)	$	(5,368)	1,731	$	(6,380)	$	72,847
Issuance of common stock upon the exercise of stock options	2	—		30		—		—			—		30
Net issuance of restricted stock awards	21	—		—		—		—			—		—
Treasury stock acquired from employees upon vesting or forfeiture of restricted stock	—	—		—		—		—		38	(524)		(524)
Issuance of restricted stock for acquisition	908	19		—		—		—		—	—		19
Equity component of redeemed 2024 convertible notes (net of deferred taxes of $1.8 million)				(7,988)						(722)	2,435		(5,553)
Equity component of issued 2026 convertible notes (net of deferred taxes of $6.2 million and issuance costs of $0.9 million)	—	—		19,097		—		—		—	—		19,097
Stock-based compensation	—	—		1,089		—		—		—	—		1,089
Foreign currency translation adjustments	—	—		—		—		201		—	—		201
Net loss	—	—		—		(10,910)		—		—	—		(10,910)
Balances at March 31, 2020	19,291	$	386	$	106,600	$	(21,054)	$	(5,167)	1,047	$	(4,469)	$	76,296
Issuance of common stock upon the exercise of stock options	4	—		12		—		—		—	—		12
Treasury stock acquired from employees upon vesting or forfeiture of restricted stock	—	—		(195)		—		—		3	192		(3)
Stock-based compensation	—	—		1,123		—		—		—	—		1,123
Foreign currency translation adjustments	—	—		—		—		158		—	—		158
Net loss	—	—		—		(8,976)		—		—	—		(8,976)
Balances at June 30, 2020	19,295	$	386	$	107,540	$	(30,030)	$	(5,009)	1,050	$	(4,277)	$	68,610

See accompanying notes to unaudited interim condensed consolidated financial statements

6

PAR TECHNOLOGY CORPORATION

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(In thousands)

(Unaudited)

	Six Months Ended June 30,
	2021		2020
Cash flows from operating activities:
Net loss	$	(18,227)	$	(19,886)
Adjustments to reconcile net loss to net cash (used in) provided by operating activities:
Depreciation and amortization	8,870		4,537
Accretion of debt in interest expense	2,917		2,163
Current expected credit losses	922		978
Provision for obsolete inventory	511		1,439
Stock-based compensation	5,571		2,212
Loss on debt extinguishment	—		8,123
Deferred income tax	(12,360)		(4,408)
Changes in operating assets and liabilities, net of acquisition:
Accounts receivable	7,065		2,560
Inventories	(8,765)		(8,105)
Other current assets	(11,049)		260
Other assets	(1,525)		119
Accounts payable	4,933		(931)
Accrued salaries and benefits	(1,276)		(231)
Accrued expenses	(6,345)		(652)
Customer deposits and deferred service revenue	(3,901)		(2,438)
Other long-term liabilities	(399)		618
Net cash used in operating activities	(33,058)		(13,642)
Cash flows from investing activities:
Settlement of working capital for acquisitions	—		172
Cash paid for acquisition, net of cash acquired	(377,263)		—
Capital expenditures	(600)		(188)
Capitalization of software costs	(3,838)		(4,613)
Net cash used in investing activities	(381,701)		(4,629)
Cash flows from financing activities:
Principal payments of long-term debt	(3,643)		(313)
Payments for the extinguishment of notes payable	—		(66,250)
Proceeds from common stock issuance	160,000		—
Payments for common stock issuance costs	(4,314)		—
Proceeds from debt issuance, net of original issue discount	176,385		115,916
Payments for debt issuance costs	(5,711)		—
Treasury stock acquired from employees upon vesting or forfeiture of restricted stock	(3,987)		(332)
Proceeds from exercise of stock options	617		42
Net cash provided by financing activities	319,347		49,063
Effect of exchange rate changes on cash and cash equivalents	(56)		(53)
Net (decrease) increase in cash and cash equivalents	(95,468)		30,739
Cash and cash equivalents at beginning of period	180,686		28,036
Cash and equivalents at end of period	$	85,218	$	58,775

See accompanying notes to unaudited interim condensed consolidated financial statement

7

PAR TECHNOLOGY CORPORATION

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (Continued)

(In thousands)

(Unaudited)

Supplemental disclosures of cash flow information:
Cash paid during the period for:
Cash paid for interest	$	3,724	$	1,262
Cash taxes paid, net of refunds	58		10
Capitalized software recorded in accounts payable	73		245
Capital expenditures in accounts payable	20		—
Tax withholding in accrued salaries and benefits related to treasury stock acquired from employees	482		—
Common stock issued for acquisition	108,659		—
Acquisition consideration not yet settled	1,001		—

See accompanying notes to unaudited interim condensed consolidated financial statements

8

PAR TECHNOLOGY CORPORATION

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited)

Note 1 — Basis of Presentation

The accompanying unaudited interim condensed consolidated financial statements (“financial statements”) of PAR Technology Corporation through its consolidated subsidiaries (collectively, the “Company”, “PAR”, “we”, “us” or “our Company”) have been prepared in accordance with accounting principles generally accepted in the United States of America (“GAAP”) for interim financial statements and the instructions to Form 10-Q and Regulation S-X pertaining to interim financial statements as promulgated by the Securities and Exchange Commission (“SEC”). In the opinion of management, the Company's financial statements include all normal and recurring adjustments necessary in order to make the financial statements not misleading and to provide a fair presentation of the Company's financial results for the interim period included in this Quarterly Report on Form 10-Q for the quarter ended June 30, 2021 (this “Quarterly Report”). Interim results are not necessarily indicative of results for the full year or any future periods. The information included in this Quarterly Report should be read in conjunction with the Company's audited consolidated financial statements and notes thereto included in the Company’s Annual Report on Form 10-K for the fiscal year ended December 31, 2020 filed with the SEC on March 16, 2021 (“2020 Annual Report”).

The preparation of the financial statements requires management of the Company to make a number of estimates and assumptions relating to the reported amount of assets and liabilities and the disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the period. Significant items subject to such estimates and assumptions include revenue recognition, stock-based compensation, the recognition and measurement of assets acquired and liabilities assumed in business combinations at fair value, the carrying amount of property, plant and equipment including right-to-use assets and liabilities, identifiable intangible assets and goodwill, the measurement of liabilities and equity recognized for outstanding convertible notes, valuation allowances for receivables, inventories, and measurement of contingent consideration at fair value. Actual results could differ from these estimates. The Company's estimates are subject to uncertainties, including those associated with the ongoing COVID-19 pandemic, which cannot be predicted. There can be no assurance that the COVID-19 pandemic will not have a material adverse effect on the Company's estimates.

The Company operates in two distinct reporting segments, Restaurant/Retail and Government. The Company’s chief operating decision maker is the Company’s Chief Executive Officer. The Restaurant/Retail segment provides point-of-sale (“POS”) software and hardware, loyalty software, back-office software, and integrated technical solutions to the restaurant and retail industries. The Government segment provides intelligence, surveillance, and reconnaissance solutions and mission systems support to the United States Department of Defense and other Federal agencies. The financial statements also include corporate operations, which are comprised of enterprise-wide functional departments.

Cash and Cash Equivalents

The Company considers all highly liquid investments purchased with a remaining maturity of three months or less, to be cash equivalents, including money market funds.

The Company maintained bank balances that, at times, exceeded the federally insured limit during the six months ended June 30, 2021. The Company has not experienced losses relating to these deposits and management does not believe that the Company is exposed to any significant credit risk with respect to these amounts.

Cash and cash equivalents consist of the following (in thousands):

	June 30, 2021		December 31, 2020
Cash and cash equivalents
Cash	$	60,413	$	59,700
Money market funds	24,805		120,986
Total cash and cash equivalents	$	85,218	$	180,686

Gain on Insurance Proceeds

During the first quarter of 2021, the Company received $4.4 million of insurance proceeds in connection with the settlement of a legacy claim; there were no additional insurance proceeds were received during the three months ended June 30, 2021.

9

Other Long-Term Liabilities

Other long-term liabilities represent amounts owed to employees that participate in the Company’s deferred compensation plan and the long-term portion of the Coronavirus Aid, Relief, and Economic Security Act (the “CARES Act”) deferred payroll taxes. The amount owed to employees participating in the deferred compensation plan was $2.8 million at June 30, 2021 and December 31, 2020. Additionally, indemnification and net deferred tax liabilities resulting from the Punchh Acquisition of approximately $6.0 million and $2.5 million, respectively, are presented within other long-term liabilities. (See “Note 3 — Acquisition” for additional information.)

Under the CARES Act employers can defer payment of the employer portion of social security taxes through the end of 2020, with 50% of the deferred amount due December 31, 2021 and the remaining 50% due December 31, 2022. As permitted under the CARES Act, the Company deferred payment of the employer portion of social security taxes through the end of 2020. As of June 30, 2021 and December 31, 2020, the Company deferred a total of $2.8 million of payroll taxes during 2020, to be paid equally in the fourth quarters of 2021 and 2022. The current portion of the deferred payroll taxes was $1.4 million at June 30, 2021 and December 31, 2020 and was included within accrued salaries and benefits and $1.4 million in other long-term liabilities on the consolidated balance sheet.

Recently Adopted Accounting Pronouncements

In December 2019, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) ASU 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes, which is intended to simplify various requirements related to accounting for income taxes. ASU 2019-12 removes certain exceptions to the general principles in Topic 740 and clarifies and amends existing guidance to improve consistent application. The Company adopted ASU 2019-12 effective January 1, 2021, and the application of the standard had no material impact on the Company's financial statements for the six months ended June 30, 2021.

Accounting Pronouncements Not Yet Adopted

In August 2020, the FASB issued ASU 2020-06, Debt – Debt with Conversion and Other Options (Subtopic 470-20) and Derivatives and Hedging – Contracts in Entity’s Own Equity (Subtopic 815-40), which is intended to reduce the number of accounting models for convertible debt instruments and convertible preferred stock, and amend guidance for the derivatives scope exception for contracts in an entity’s own equity to reduce form-over-substance-based accounting conclusions. ASU 2020-06 is effective for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2021, with early adoption permitted. The Company is currently assessing the impact of this standard on its financial statements.

With the exception of the standards discussed above, there were no other recent accounting pronouncements or changes in accounting pronouncements during the three months ended June 30, 2021 that are of significance or potential significance to the Company.

Note 2 — Revenue Recognition

The Company's revenue is derived from software as a service (“SaaS”), hardware and software sales, software activation, hardware support, installations, maintenance and professional services. Accounting Standards Codification (“ASC”) Topic 606: Revenue from Contracts with Customers requires the Company to distinguish and measure performance obligations under customer contracts. Contract consideration is allocated to all performance obligations within the arrangement or contract. Performance obligations that are determined not to be distinct are combined with other performance obligations until the combined unit is determined to be distinct and that combined unit is then recognized as revenue over time or at a point in time depending on when control is transferred.

The Company evaluated the potential performance obligations within its Restaurant/Retail segment and evaluated whether each performance obligation met the ASC Topic 606 criteria to be considered a distinct performance obligation. Revenue in the Restaurant/Retail segment is recognized at a point in time for software, hardware and installations. Revenue on these items are recognized when the customer obtains control of the asset. This generally occurs upon delivery and acceptance by the customer or upon installation or delivery to a third party carrier for onward delivery to customer. Additionally, revenue in the Restaurant/Retail segment relating to SaaS, the Company's Advanced Exchange hardware service program, its on-site support and other services is recognized over time as the customer simultaneously receives and consumes the benefits of the Company’s performance obligations. The Company’s support services are stand-ready obligations that are provided over the life of the contract, generally 12 months. The Company offers installation services to its customers for hardware and software for which the Company primarily hires third-party contractors to install the equipment on the Company's behalf. The Company pays third party contractors an installation service fee based on an hourly rate agreed to by the Company and contractor. When third party installers are used, the Company determines whether the nature of its performance obligations is to provide the specified goods

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or services itself (principal) or to arrange for a third-party to provide the goods or services (agent). In the Company's customer arrangements, the Company is primarily responsible for providing a good or service, has inventory risk before the good or service is transferred to the customer, and discretion in establishing prices; as a result, the Company has concluded that it is the principal in the arrangement and records installation revenue on a gross basis.

The support services associated with hardware and software sales are “stand-ready obligations” satisfied over time on the basis that the customer consumes and receives a benefit from having access to the Company's support resources, when and as needed, throughout the contract term. For this reason, the support services are recognized ratably over the contract term since the Company satisfies its obligation to stand ready by performing these services each day. Contracts typically require payment within 30 to 90 days from the shipping date or installation date, depending on the Company's terms with the customer. The primary method used to estimate a stand-alone selling price, is the price that the Company charges for the particular good or service sold by the Company separately under similar circumstances to similar customers. The Company determines stand-alone selling prices as follows: hardware, software and software activation (one-time fee at the initial offering of software or SaaS) performance obligations are recognized at a stand-alone selling price based on the price at which the Company sells the particular good or service separately in similar circumstances and to similar customers. The stand-alone selling price for all other performance obligations, including: pass-through hardware, such as terminals, printers, or card readers; hardware support (referred to as Advanced Exchange), installation, maintenance, software upgrades, and professional services (project management) is recognized by using an expected cost plus margin.

The Company's revenue in the Government segment is recognized over time as control is generally transferred continuously to its customers. Revenue generated by the Government segment is predominantly related to services; provided, however, revenue is also generated through the sale of materials, software, hardware, and maintenance. For the Government segment cost plus fixed fee contract portfolio, revenue is recognized over time using costs incurred to date to measure progress toward satisfying the Company's performance obligations. Incurred cost represents work performed, which corresponds with, and thereby best depicts, the transfer of control to the customer. Contract costs include labor, material, overhead and general and administrative expenses. Profit is recognized on the fixed fee portion of the contract as costs are incurred and invoiced. Long-term fixed price contracts involve the use of judgment to estimate the total contract revenue and costs. For long-term fixed price contracts, the Company estimates the profit on a contract as the difference between the total estimated revenue and expected costs to complete the contract, and recognize that profit over the life of the contract. Contract estimates are based on various assumptions to project the outcome of future events. These assumptions include: labor productivity and availability; the complexity of the work to be performed; and the performance of subcontractors. Revenue and profit in future periods of contract performance are recognized using the aforesaid assumptions, and adjusting the estimate of costs to complete a contract. Once the services provided are determined to be distinct or not distinct, the Company evaluates how to allocate the transaction price. Generally, the Government segment does not sell the same good or service to similar customers and the contract performance obligations are unique to each government solicitation. The performance obligations are typically not distinct. In cases where there are distinct performance obligations, the transaction price would be allocated to each performance obligation on a ratable basis based upon the stand-alone selling price of each performance obligation. Cost plus margin is used for the cost plus fixed fee contract portfolios as well as the fixed price and time and materials contracts portfolios to determine the stand-alone selling price.

In the Government segment, when determining revenue recognition, the Company analyzes whether its performance obligations under Government contracts are satisfied over a period of time or at a point in time. In general, the Company's performance obligations are satisfied over a period of time; however, there may be circumstances where the latter or both scenarios could apply to a contract.

The Company usually expects payment within 30 to 90 days from satisfaction of its performance obligation. None of the Company's contracts as of June 30, 2021 or June 30, 2020 contained a significant financing component.

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Performance Obligations Outstanding

The Company's performance obligations outstanding represent the transaction price of firm, non-cancellable orders, with expected delivery dates to customers after June 30, 2021 and 2020, respectively, for work that has not yet been performed. The activity of outstanding performance obligations as it relates to customer deposits and deferred service revenue is as follows:

(in thousands)	2021		2020
Beginning balance - January 1	$	11,082	$	12,486
Acquired deferred revenue (Note 3)	11,125		—
Recognition of deferred revenue	(11,437)		(7,727)
Deferral of revenue	7,321		7,268
Ending balance - June 30	$	18,091	$	12,027

The above table excludes customer deposits of $1.7 million and $1.5 million for the six months ended June 30, 2021 and 2020, respectively. The majority of the deferred revenue balances above relate to professional services, maintenance agreements, and software licenses. These balances are recognized on a straight-line basis over the life of the contract, with the majority of the balance to be recognized within the next twelve months.

In the Restaurant/Retail segment most performance obligations relate to service and support contracts, approximately 71% of which the Company expects to fulfill within one year. The Company expects to fulfill 100% of support and service contracts within 60 months. At June 30, 2021 and December 31, 2020, transaction prices allocated to future performance obligations were $18.1 million and $11.1 million, respectively.

During the three months ended June 30, 2021 and 2020, the Company recognized revenue of $8.8 million and $3.6 million, respectively, which are included in contract liabilities at the beginning of each such period. During the six months ended June 30, 2021 and 2020, the Company recognized revenue of $11.4 million and $7.7 million, respectively, which are included in contract liabilities at the beginning of each such period.

In the Government segment, the value of existing contracts at June 30, 2021, net of amounts relating to work performed to that date, was approximately $141.2 million, of which $32.1 million was funded, and at December 31, 2020, net of amounts relating to work performed to that date, was approximately $150.5 million, of which $27.8 million was funded. The value of existing contracts in the Government segment, net of amounts relating to work performed at June 30, 2021, are expected to be recognized as revenue over time as follows (in thousands):

Next 12 Months	$	67,995
Months 13-24	39,101
Months 25-36	22,647
Thereafter	11,464
TOTAL	$	141,207

Disaggregated Revenue

The Company disaggregates revenue from contracts with customers by major product line for each of its reporting segments because the Company believes it best depicts how the nature, amount, timing and uncertainty of revenue and cash flows are affected by economic factors.

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Disaggregation of revenue is as follows (in thousands):

	Three months ended June 30, 2021
	Restaurant/Retail point in time		Restaurant/Retail over time		Government over time
Hardware	$	23,355	$	—	$	—
Software	294		14,806		—
Service	5,462		7,207		—
Mission Systems	—		—		9,284
ISR Solutions	—		—		8,338
Product	—		—		204
TOTAL	$	29,111	$	22,013	$	17,826

	Three months ended June 30, 2020
	Restaurant/Retail point in time		Restaurant/Retail over time		Government over time
Hardware	$	12,104	$	—	$	—
Software	624		7,232		—
Service	2,170		5,503		—
Mission Systems	—		—		8,087
ISR Solutions	—		—		9,742
Product	—		—		229
TOTAL	$	14,898	$	12,735	$	18,058

The Company has reclassified the prior year information in the above table to conform to the current year presentation; Restaurant/Retail of $27.6 million is presented across hardware, software and service, and ISR solutions of $9.9 million is presented across ISR solutions and product.

	Six months ended June 30, 2021
	Restaurant/Retail point in time		Restaurant/Retail over time		Government over time
Hardware	$	41,190	$	—	$	—
Software	537		22,439		—
Service	8,874		14,668		—
Mission Systems	—		—		18,831
ISR Solutions	—		—		16,469
Product	—		—		409
TOTAL	$	50,601	$	37,107	$	35,709

	Six months ended June 30, 2020
	Restaurant/Retail point in time		Restaurant/Retail over time		Government over time
Hardware	$	30,241	$	—	$	—
Software	1,186		14,618		—
Service	7,112		11,885		—
Mission Systems	—		—		16,535
ISR Solutions	—		—		18,514
Product					332
TOTAL	$	38,539	$	26,503	$	35,381

The Company has reclassified the prior year information in the above table to conform to the current year presentation; Restaurant/Retail of $65.0 million is presented across hardware, software and service, and ISR solutions of $18.8 million is presented across ISR solutions and product.

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Practical Expedients and Exemptions

The Company generally expenses sales commissions when incurred because the amortization period would be less than one year or the total amount of commissions is immaterial. Commissions are recorded in selling, general and administrative expenses. The Company elected to exclude from the transaction price measurement, all taxes assessed by governmental authorities that are both imposed on and concurrent with a specific revenue-producing transaction and collected by the Company from a customer (for example, sales, use, value added, and some excise taxes).

Note 3 — Acquisition

On April 8, 2021 (the “Closing Date”), the Company, ParTech, Inc., and Sliver Merger Sub, Inc., a wholly owned subsidiary of ParTech, Inc. (“Merger Sub”), entered into an Agreement and Plan of Merger (the “Merger Agreement”) with Punchh Inc. (“Punchh”), and Fortis Advisors LLC, solely in its capacity as the initial Stockholder Representative. Pursuant to the Merger Agreement, on April 8, 2021, Merger Sub merged with and into Punchh (the “Merger”), with Punchh surviving the Merger and becoming a wholly owned subsidiary of the Company (“Punchh Acquisition”). Punchh is a leader in SaaS-based customer loyalty and engagement solutions. With this acquisition, the Company offers its customers a unified commerce cloud platform with Brink POS cloud software for front-of-house, Data Central for back-office cloud software, PAR Pay and PAR Payment Services for payment solutions, and Punchh for loyalty and engagement software.

In connection with the Merger, the Company paid former Punchh equity holders approximately $509.6 million (including holders of vested options and warrants) consisting of approximately (i) $400.9 million in cash (the “Cash Consideration”), and (ii) 1,493,130 shares of the Company's common stock, in each case subject to certain adjustments (including customary adjustments for Punchh cash, debt, debt-like items, and net working capital at closing) for 100% of the equity interests in Punchh. An additional 101,072 shares of the Company's common stock are reserved for options granted as replacement awards for fully vested unexercised awards assumed in connection with the Merger. Further, the Company incurred acquisition related expenses of approximately $3.4 million. Consideration for total common shares issued and reserved of 1,594,202 was determined using a fair value share price of $68.00 (“Equity Consideration”), representing total Equity Consideration of $108.7 million. Approximately $1.1 million of the Cash Consideration had not yet settled as of June 30, 2021.

In connection with, and to partially fund the Cash Consideration for, the Merger, on April 8, 2021, the Company, together with certain of its U.S. Subsidiaries, as guarantors, entered into a credit agreement with the lenders party thereto, and Owl Rock First Lien Master Fund, L.P., as administrative agent and collateral agent (the “Owl Rock Credit Agreement”), that provides for a term loan in an initial aggregate principal amount of $180.0 million; and (ii) securities purchase agreements (the “Purchase Agreements”) with each of PAR Act III, LLC (“Act III”), and certain funds and accounts advised by T. Rowe Price Associates, Inc., acting as investment adviser (such funds and accounts being collectively referred to herein as “TRP”), to raise approximately $160.0 million through a private placement of the Company's common stock. The Company also issued to Act III a warrant (the “Warrant”) to purchase 500,000 shares of the Company's common stock with an exercise price of $76.50 per share and five year exercise period.

Additionally, on the Closing Date approximately $6.0 million of the Cash Consideration was deposited into a third party escrow fund, to be held for up to 18-months following the Closing Date, to fund (i) potential payment obligations of Punchh equity holders with respect to post-closing adjustments to the Cash and Equity Consideration and (ii) potential post-closing indemnification obligations of Punchh equity holders, in each case in accordance with the terms of the Merger Agreement. The Company recognized indemnification assets and liabilities of approximately $6.0 million to other assets and other long-term liabilities, respectively, to account for amounts deposited into the third party escrow fund.

Allocation of Acquisition Consideration

The Punchh Acquisition was accounted for as a business combination in accordance with ASC Topic 805, Business Combinations. Accordingly, assets acquired and liabilities assumed in the Punchh Acquisition were accounted for at their preliminarily determined respective fair values as of April 8, 2021. The preliminary fair value determinations were based on management's best estimates and assumptions, and through the use of independent valuation and tax consultants. Identified preliminary fair values are subject to measurement period adjustments within the permitted measurement period (up to one year from the acquisition date) as independent consultants finalize their procedures and net working capital adjustments are agreed upon and settled.

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The following table presents management's preliminary purchase price allocation:

(in thousands)	Purchase price allocation
Cash	$	22,714
Accounts receivable	10,214
Property and equipment	592
Right of use lease assets	2,473
Developed technology	88,200
Customer relationships	7,500
Indemnification assets	5,950
Trade name	5,800
Prepaid and other acquired assets	2,764
Goodwill	417,559
Total assets	563,766
Accounts payable and accrued expenses	15,827
Deferred revenue	11,125
Loan payables	3,508
Right of use lease liabilities	2,787
Indemnification liabilities	5,950
Deferred taxes	14,930
Consideration paid	$	509,639

Intangible Assets

The Company identified three acquired intangible assets in the Punchh Acquisition: developed technology; customer relationships; and, the Punchh trade name. The preliminary fair value of developed technology and customer relationship intangible assets were determined utilizing the “multi-period excess earnings method”, which is predicated upon the calculation of the net present value of after-tax net cash flows respectively attributable to each asset. The preliminary fair value of the Punchh trade name intangible was determined utilizing the “relief from royalty” approach, which is a form of the income approach that attributes savings incurred from not having to pay a royalty for the use of an asset. The estimated useful life of these identifiable intangible assets was preliminarily determined to be indefinite for the Punchh trade name and seven years for both the developed technology and customer relationships intangible assets.

Goodwill

Goodwill represents the excess of consideration transferred for the fair value of net identifiable assets acquired and is tested for impairment at least annually. It is not deductible for income tax purposes.

Deferred Revenue

Deferred revenue acquired in the Punchh Acquisition was fair valued to determined allocation of consideration transferred to assume the liability. The preliminary fair value was determined utilizing the “bottom-up” approach, which is a form of the income approach that measures the liability as the direct, incremental costs to fulfill the legal obligation, plus a reasonable profit margin for the services being delivered.

Loans Payable

Loan liabilities assumed in the Punchh Acquisition were primarily comprised of Punchh's $3.3 million CARES Act Paycheck Protection Program loan. The Company extinguished all assumed loan payables, including the assumed CARES Act loan, through repayment of the loans on the Closing Date.

Right-of-Use Lease Assets and Liabilities

The Company assumed real property leases in the Punchh Acquisition related to office space in California, Texas and India and have accounted for these leases as Operating Leases in accordance with ASC 842, Leases. The assumed leases have lease terms that run through 2021 to 2026. Valuation specialists were utilized by the Company to appraise the assumed leases against competitive market rates to determine the fair value of the lease liabilities assumed, which identified a $0.3 million unfavorable

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lease liability that the Company recognized as part of the lease right of use asset. The income approach was applied to value the identified unfavorable lease liability.

Deferred Taxes

The Company determined the deferred tax position to be recorded at the time of the Punchh Acquisition in accordance with ASC 740, Income Taxes, resulting in recognition of deferred tax liabilities for future reversing of taxable temporary differences primarily for intangible assets and deferred tax assets primarily relating to net operating losses as of the Closing Date. A valuation allowance was also recorded against certain recognized deferred tax assets based on an evaluation of the realizability of the identified assets. These recognized deferred tax assets, liabilities and valuation allowance resulted in a preliminary net deferred tax liability of $14.9 million relating to the Punchh Acquisition.

The net deferred tax liability relating to the Punchh Acquisition was determined by the Company to provide future taxable temporary differences that allow for the Company to utilize certain previously fully reserved deferred tax assets. Accordingly, the Company recognized a reduction to its valuation allowance in the three months ended June 30, 2021, resulting in a net tax benefit of $12.4 million for the period.

Unaudited Pro Forma Financial Information

For the three and six months ended June 30, 2021, the Punchh Acquisition resulted in additional revenues of $8.1 million. The Company determined it impractical to report net loss for the Punchh Acquisition for the three and six months ended June 30, 2021. The unaudited pro forma results of operations are not necessarily indicative of the results that would have occurred had the Punchh Acquisition been consummated at the beginning of the periods presented, nor are they necessarily indicative of any future consolidated operating results.

The following table summarizes the Company's unaudited pro forma operating results:

	Three months ended June 30,				Six months ended June 30,
(in thousands)	2021		2020		2021		2020
Total revenue	$	69,602	$	51,727	$	132,137	$	112,829
Net loss	$	(10,355)	$	(11,592)	$	(21,447)	$	(26,197)

Note 4 — Accounts Receivable, Net

The Company’s net accounts receivables consists of (in thousands):

	June 30, 2021		December 31, 2020
Government segment:
Billed	$	10,809	$	11,225
Advanced billings	—		(948)
	10,809		10,277
Restaurant/Retail segment:	34,439		32,703
Accounts receivable - net	$	45,248	$	42,980

At June 30, 2021 and December 31, 2020, the Company had current, expected credit loss of $1.9 million and $1.4 million, respectively, against accounts receivable for the Restaurant/Retail segment.

Changes in the current, expected credit loss were as follows:

(in thousands)	2021		2020
Beginning Balance - January 1	$	1,416	$	1,849
Provisions	922		972
Write-offs	(394)		(773)
Recoveries	(15)		—
Ending Balance - June 30	$	1,929	$	2,048

Accounts receivables recorded as of June 30, 2021 and December 31, 2020 represent unconditional rights to payments from customers.

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Note 5 — Inventories, Net

Inventories are used in the manufacture and service of Restaurant/Retail products. The components of inventory, net of reserves, consisted of the following:

(in thousands)	June 30, 2021		December 31, 2020
Finished goods	$	15,482	$	12,747
Work in process	238		16
Component parts	11,484		6,105
Service parts	2,743		2,770
Inventories, net	$	29,947	$	21,638

At June 30, 2021 and December 31, 2020, the Company had excess and obsolescence reserves of $12.4 million and $12.0 million, respectively, against inventories.

Note 6 — Identifiable Intangible Assets and Goodwill

The Company's identifiable intangible assets represent intangible assets acquired from acquisitions and software development costs. The Company capitalizes certain costs related to the development of its software platform and other software applications for internal use in accordance with ASC Topic 350-40, Intangibles - Goodwill and Other - Internal - Use Software. The Company begins to capitalize its costs to develop software when preliminary development efforts are successfully completed, management has authorized and committed project funding, and it is probable that the project will be completed and the software will be used as intended. The Company stops capitalizing these costs when the software is substantially complete and ready for its intended use, including the completion of all significant testing. These costs are amortized on a straight-line basis over the estimated useful life of the related asset, generally estimated to be three to five years. The Company also capitalizes costs related to specific upgrades and enhancements, when it is probable the expenditure will result in additional functionality, and expense costs incurred for maintenance and minor upgrades and enhancements. Costs incurred prior to meeting these criteria together with costs incurred for training and maintenance are expensed as incurred and recorded within research and development expenses in the Company's consolidated statements of operations.

The Company exercises judgment in determining the point at which various projects may be capitalized, in assessing the ongoing value of the capitalized costs, and in determining the estimated useful lives over which the costs are amortized. To the extent the Company can change the manner in which new features and functionalities are developed and tested related to its software platform, assessing the ongoing value of capitalized assets or determining the estimated useful lives over which the costs are amortized, the amount of internal-use software development costs the Company capitalizes and amortizes could change in future periods.

Included in identifiable intangible assets are approximately $3.0 million and $6.5 million of costs related to software products that have not satisfied the general release threshold as of June 30, 2021 and December 31, 2020, respectively. These software products will be ready for their intended use within the next 12 months. Software costs placed into service during the three months ended June 30, 2021 and 2020 were $2.7 million and $2.6 million, respectively. Software costs placed into service during the six months ended June 30, 2021 and 2020 were $7.5 million and $4.3 million, respectively. Annual amortization charged to cost of sales is computed using the straight-line method over the remaining estimated economic life of the product, generally three to five years. Amortization of capitalized software development costs for the three months ended June 30, 2021 and 2020 were $5.0 million and $1.5 million, respectively. Amortization of capitalized software development costs for the six months ended June 30, 2021 and 2020 were $7.0 million and $3.1 million, respectively. 

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The components of identifiable intangible assets are:

(in thousands)	June 30, 2021		December 31, 2020		Estimated useful life
Acquired and internally developed software costs	$	135,875	$	40,170	3 - 7 years
Customer relationships	12,360		4,860		7 years
Trade names	1,410		1,410		2 - 5 years
Non-competition agreements	30		30		1 year
	149,675		46,470
Less accumulated amortization	(28,127)		(20,265)
	121,548		26,205
Internally developed software costs not yet ready for its intended use	2,978		6,516
Trademarks, trade names (non-amortizable)	6,200		400
	$	130,726	$	33,121

The expected future amortization of intangible assets, assuming straight-line amortization of capitalized software development costs and acquisition related intangibles, excluding software costs not meeting the general release threshold, is as follows (in thousands):

2021, remaining	$	11,630
2022	21,889
2023	19,881
2024	17,281
2025	16,857
Thereafter	34,010
Total	$	121,548

The Company operates in two reporting segments, Restaurant/Retail and Government, are also the Company's identified reporting units for purposes of evaluating goodwill impairment. The Company tests goodwill for impairment on an annual basis, or more often if events or circumstances indicate that there may be impairment of goodwill. Goodwill is assigned to a specific reporting unit at the date the goodwill is initially recorded; once assigned, goodwill no longer retains its association with a particular acquisition and all of the activities within the reporting unit, whether acquired organically or from a third-party, are available to support the value of the goodwill. 

Goodwill carried by the Restaurant/Retail and Government segments is as follows:

(in thousands)
Beginning balance - December 31, 2020	$	41,214
Punchh Acquisition	417,559
Ending balance - June 30, 2021	$	458,773

Note 7 — Debt

Convertible Senior Notes

On April 15, 2019, the Company sold $80.0 million in aggregate principal amount of 4.500% Convertible Senior Notes due 2024 (the “2024 Notes”). The 2024 Notes were sold pursuant to an indenture, dated April 15, 2019, between the Company and The Bank of New York Mellon Trust Company, N.A., as Trustee (the “2024 Indenture”). The 2024 Notes pay interest at a rate equal to 4.500% per year, payable semiannually in arrears on April 15 and October 15 of each year, beginning October 15, 2019. Interest accrues on the 2024 Notes from the last date to which interest has been paid or duly provided for or, if no interest has been paid or duly provided for, from April 15, 2019. Unless earlier converted, redeemed or repurchased, the 2024 Notes mature on April 15, 2024.

On February 10, 2020, the Company sold $120.0 million in aggregate principal amount of 2.875% Convertible Senior Notes due 2026 (the “2026 Notes” and, together with the 2024 Notes, the “Notes”). The 2026 Notes were sold pursuant to an indenture, dated February 10, 2020 (the “2026 Indenture” and, together with the 2024 Indenture, the “Indentures”), between the

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Company and The Bank of New York Mellon Trust Company, N.A., as Trustee. The 2026 Notes pay interest at a rate equal to 2.875% per year, payable semiannually in arrears on April 15 and October 15 of each year, beginning October 15, 2020. Interest accrues on the 2026 Notes from the last date to which interest has been paid or duly provided for or, if no interest has been paid or duly provided for, from February 10, 2020. Unless earlier converted, redeemed or repurchased, the 2026 Notes mature on April 15, 2026.

The Company used approximately $66.3 million (excluding cash payments relating to accrued interest and fractional shares) from its sale of the 2026 Notes and issued 722,423 shares of common stock at $32.43 per share out of treasury stock with an average cost basis of $3.37 per share to repurchase approximately $66.3 million in aggregate principal amount of the 2024 Notes through individually negotiated transactions. Of the total price paid for the 2024 Notes, $59.0 million was allocated to the 2024 Notes settlement, $30.8 million was allocated to equity, and $1.0 million was used to pay off accrued interest on the 2024 Notes. The consideration transferred was allocated to the liability and equity components of the 2024 Notes using the equivalent rate that reflected the borrowing rate for a similar non-convertible debt instrument immediately prior to settlement. The transaction resulted in a loss on settlement of convertible notes of $8.1 million, which is recorded as a Loss on extinguishment of debt in the Company’s unaudited interim condensed consolidated statements of operations. The loss represents the difference between (i) the fair value of the liability component and (ii) the sum of the carrying value of the debt component and any unamortized debt issuance costs at the time of settlement.

The carrying amount of the liability component was calculated by estimating the fair value of similar notes that do not have associated convertible features. The carrying amount of the equity component, representing the conversion option, was determined by deducting the fair value of the liability component from the fair value amount of the Notes. The valuation model used in determining the fair value of the liability component for the Notes includes inputs, such as the implied debt yield within the nonconvertible borrowing rate. The implied estimated effective rate of the liability component of the 2024 Notes and 2026 Notes was 10.2% and 7.3%, respectively.

The Notes are senior, unsecured obligations of the Company. The 2024 Notes and the 2026 Notes are convertible, in whole or in part, at the option of the holder, upon the occurrence of specified events or certain fundamental changes set forth in the Indentures prior to the close of business on the business day immediately preceding October 15, 2023 and October 15, 2025, respectively; and, thereafter, at any time until the close of business on the second business day immediately preceding maturity. The 2024 Notes are convertible into Company common stock at an initial conversion rate of 35.0217 shares per $1,000 principal amount and the 2026 Notes are convertible into Company common stock at an initial conversion rate of 23.2722 shares per $1,000 principal amount. Upon conversion, the Company may elect to settle by paying or delivering either solely cash, shares of Company common stock or a combination of cash and shares of Company common stock.

In accordance with ASC Topic 470-20 Debt with Conversion and Other Options — Beneficial Conversion Features, the initial measurement of the 2024 Notes at fair value resulted in a liability of $62.4 million and as such, the calculated discount resulted in an implied value of the convertible feature recognized in additional paid in capital of $17.6 million; and the initial measurement of the 2026 Notes at fair value resulted in a liability of $93.8 million and as such, the calculated discount resulted in an implied value of the convertible feature recognized in additional paid in capital of $26.2 million. Issuance costs for the Notes amounted to $4.9 million and $4.2 million for the 2024 Notes and 2026 Notes, respectively. These costs were allocated to debt and equity components on a ratable basis. For the 2024 Notes this amounted to $3.8 million and $1.1 million to the debt and equity components, respectively. For the 2026 Notes this amounted to $3.3 million and $0.9 million to the debt and equity components, respectively.

The Indentures contain covenants that, among other things, restrict the Company’s ability to merge, consolidate or sell, or otherwise dispose of, substantially all of its assets and customary Events of Default (as defined in the Indentures).

In connection with the sale of the 2026 Notes, the Company recorded an income tax benefit of $4.4 million in the first six months of 2020 as a result of the creation of a deferred tax liability associated with the portion of the 2026 Notes that was classified within shareholders' equity. While GAAP requires the offset of the deferred tax liability to be recorded in additional paid in capital, consistent with the equity portion of the 2026 Notes, the creation of the deferred tax liability produced evidence of recoverability of the Company's net deferred tax assets which resulted in the release of a valuation allowance, totaling $4.4 million, reflected as an income tax benefit in the first six months of 2020.

Credit Facility

In connection with, and to partially fund the Cash Consideration for the Punchh Acquisition, on April 8, 2021, the Company entered into the Owl Rock Credit Agreement. The Owl Rock Credit Agreement provides for a term loan in the initial aggregate principal amount of $180.0 million (the “Credit Facility” and, the loans thereunder, the “Term Loan”). Issuance costs, which included a 2% Original Issue Discount, amounted to $9.3 million with net proceeds amounting to $170.7 million. The Credit

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Facility may be increased by up to $25.0 million, plus an additional unlimited amount subject to compliance with a first lien net annual recurring revenue leverage ratio test of 2.10 to 1.00.

The Term Loan matures on April 8, 2025 and bear interest at a rate equal to either a base rate plus a margin of 3.75% or a Eurocurrency rate plus a margin of 4.75%, as selected by the Company. Voluntary prepayments of the Term Loan, as well as certain mandatory prepayments of the Term Loan, require payment of a prepayment premium of 2.0% during the first year of the Credit Facility and 1.0% during the second and third year of the Credit Facility. The Term Loan is secured by a first lien on substantially all of the Company's and the subsidiary guarantors' assets.

Under the Owl Rock Credit Agreement, the Company is required to maintain liquidity of at least $20.0 million and a first lien net annual recurring revenue leverage ratio of no greater than the level set forth in the Credit Facility for the relevant quarter, which starts at 2.60 to 1.00 and declines over time to 1.30 to 1.00.

The Owl Rock Credit Agreement contains customary representations and warranties and affirmative and negative covenants, including covenants that restrict the Company and certain of its subsidiaries ability to incur additional indebtedness, incur or permit to exist liens on assets, make investments and acquisitions, consolidate or merge, engage in asset sales and pay dividends, of which the Company was in compliance for the three months ended June 30, 2021. Obligations under the Owl Rock Credit Agreement may be accelerated upon certain customary events of default (subject to grace or cure periods, as appropriate).

The following table summarizes information about the net carrying amounts of the Notes and the Credit Facility as of June 30, 2021:

(in thousands)	2024 Notes		2026 Notes		Owl Rock Credit Agreement
Principal amount of notes outstanding	$	13,750	$	120,000	$	180,000
Unamortized discount and unamortized debt issuance cost	(2,271)		(23,962)		(8,789)
Total long-term portion of notes payable	$	11,479	$	96,038	$	171,211

The following tables summarizes interest expense recognized on the Notes and on the Credit Facility:

	Three months ended June 30,
(in thousands)	2021		2020
Contractual interest expense	$	3,196	$	1,000
Amortization of debt issuance costs and discount	1,737		1,102
Total interest expense	$	4,933	$	2,102

	Six months ended June 30,
(in thousands)	2021		2020
Contractual interest expense	$	4,213	$	2,015
Amortization of debt issuance costs and discount	2,917		2,059
Total interest expense	$	7,130	$	4,074

In connection with the acquisition of AccSys, LLC (otherwise known as “Restaurant Magic”) in December 2019, the Company entered into a $2.0 million subordinated promissory note. The note bears interest at 5.75% per annum, with monthly payments of principal and interest in the amount of $60.6 thousand payable beginning January 15, 2020 through maturity on December 15, 2022. As of June 30, 2021, the outstanding balance of the subordinated promissory note was $1.0 million of which $0.7 million was in the current portion of long-term debt.

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The following table summarizes the future principal payments as of June 30, 2021 (in thousands):

2021, remaining	$	338
2022	705
2023	—
2024	13,750
2025	180,000
Thereafter	120,000
Total	$	314,793

Note 8 — Common Stock

In connection with, and to partially fund the Cash Consideration of the Punchh Acquisition, on April 8, 2021, the Company entered into the Purchase Agreements with Act III and TRP to raise approximately $160.0 million through a private placement of the Company's common stock. Pursuant to the Purchase Agreements, the Company issued and sold (i) 73,530 shares of its common stock to Act III for a gross purchase price of approximately $5.0 million ($68.00 per share), and (ii) 2,279,412 shares of common stock to TRP for a gross purchase price of approximately $155.0 million ($68.00 per share) for an aggregate of 2,352,942 shares. The Company incurred $4.3 million of issuance costs in connection with the sale of its common stock. The Company also issued to Act III a warrant to purchase 500,000 shares of common stock with an exercise price of $76.50 per share and five year exercise period (the “Warrant”). The Warrant is accounted for as an equity instrument pursuant to ASC 815, Derivatives and Hedging, due to the Warrant contractually permitting only settlement in non-redeemable common shares upon exercise. Issuance date fair value of the Warrant was determined to be $14.3 million based on using the Black-Scholes model with the following assumptions:

Expected term	5.0 years
Risk free interest rate	0.85		%
Expected volatility	53.78		%
Expected dividend yield	None
Fair value (per warrant)	$	28.65

The Company also issued 1,493,130 of its common stock as part of the Equity Consideration of the Punchh Acquisition. See “Note 3 — Acquisition” for additional information about the Punchh Acquisition.

On October 5, 2020, the Company completed an underwritten public offering (the “Secondary Offering”) of 3,350,000 shares of common stock at a price to the public of $38.00 per share, resulting in $121.8 million of proceeds, net of underwriting discounts and commissions and offering expenses payable by the Company. In connection with the Secondary Offering, the Company granted Jeffries LLC, the underwriter of the offering, a 30 day option to purchase up to an additional 502,500 shares of common stock at the same public offering price, less underwriting discounts and commissions. On November 3, 2020, Jeffries, LLC partially exercised its option and purchased 266,022 shares of common stock, resulting in an additional $9.6 million of proceeds, net of underwriting discounts and commissions and offering expenses payable by the Company.

Note 9 — Stock-Based Compensation

The Company applies the fair value recognition provisions of ASC Topic 718: Stock Compensation. Stock-based compensation expense, net of forfeitures of $64.0 thousand and $27.0 thousand for the three months ended June 30, 2021 and 2020, respectively, and stock-based compensation expense, net of forfeitures of $107.0 thousand and $32.0 thousand for six months ended June 30, 2021 and 2020, respectively, was recorded in the following line items in the condensed consolidated statements of operations for the three and six months ended June 30:

	Three months ended June 30,				Six months ended June 30,
	2021		2020		2021		2020
Cost of sales - contracts	$	116	$	101	$	184	$	199
Selling, general and administrative	4,135		1,022		5,387		2,013
Total stock-based compensation expense	$	4,251	$	1,123	$	5,571	$	2,212

At June 30, 2021, the aggregate unrecognized compensation expense related to unvested equity awards was $39.2 million, which is expected to be recognized as compensation expense in fiscal years 2021 through 2024.

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A summary of stock option activity for the six months ended June 30, 2021 is below:

(in thousands, except for exercise price)	Options outstanding	Weighted average exercise price
Outstanding at January 1, 2021	957	$	14.29
Granted	563	7.79
Exercised	(54)	10.70
Canceled/forfeited	(63)	13.64
Outstanding at June 30, 2021	1,403	$	11.83

The fair value of options at the date of the grant was estimated using the Black-Scholes model with the following assumptions for the six months ended June 30, 2021:

Weighted average expected term	3.1 years
Weighted average risk-free interest rate	0.4		%
Weighted average expected volatility	56.5		%
Expected dividend yield	None
Estimated fair value (per share)	$	60.47

A summary of unvested restricted stock activity for the six months ended June 30, 2021 is below:

(in thousands, except for award value)	Restricted Stock Awards	Weighted average award value
Outstanding at January 1, 2021	61	$	25.62
Granted	2	22.36
Vested	(34)	24.81
Canceled/forfeited	(1)	20.94
Outstanding at June 30, 2021	28	$	26.51

A summary of unvested restricted stock units (“RSU”) activity for the six months ended June 30, 2021 is below:

(in thousands, except for award value)	RSU Awards	Weighted average award value
Outstanding at January 1, 2021	427	$	15.46
Granted	149	67.24
Vested	(115)	17.08
Canceled/forfeited	(4)	66.82
Outstanding at June 30, 2021	457	$	31.39

Note 10 — Net Loss Per Share

Earnings per share is calculated in accordance with ASC Topic 260: Earnings per Share, which specifies the computation, presentation and disclosure requirements for earnings per share (“EPS”). It requires the presentation of basic and diluted EPS. Basic EPS excludes all dilution and is based upon the weighted average number of shares of common stock outstanding during the period. Diluted EPS reflects the potential dilution that would occur if convertible securities or other contracts to issue common stock were exercised. At June 30, 2021, there were 1,403,000 anti-dilutive stock options outstanding compared to 928,000 as of June 30, 2020. At June 30, 2021 there were 457,000 anti-dilutive restricted stock units compared to 427,000 as of June 30, 2020.

The potential effects of 2024 Notes and 2026 Notes conversion features were excluded from the diluted net loss per share as of June 30, 2021 and 2020. Potential shares from 2024 Notes and 2026 Notes conversion features at respective maximum

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conversion rates of 46.4037 per share and 30.8356 per share are approximately 638,051 and 3,700,272, respectively. See “Note 7 — Debt” for additional information about the Notes.

As discussed in “Note 3 — Acquisition”, the Company issued to Act III a Warrant to purchase 500,000 shares of common stock with an exercise price of $76.50 per share and were excluded from the diluted net loss per share as of June 30, 2021 due to their anti-dilutive impact.

Note 11 — Contingencies

From time to time, the Company is party to legal proceedings arising in the ordinary course of business. Additionally, U.S. Government contract costs are subject to periodic audit and adjustment. Based on information currently available, and based on its evaluation of such information, the Company believes the legal proceedings in which it is currently involved are not material or are not likely to result in a material adverse effect on the Company’s business, financial condition or results of operations, or cannot currently be estimated.

On March 21, 2019, Kandice Neals on behalf of herself and others similarly situated (the “Neals Plaintiff”) filed a complaint against PAR Technology Corporation in the Circuit Court of Cook County, Illinois County Department, Chancery Division. The complaint asserted that PAR Technology Corporation violated the Illinois Biometric Information Privacy Act in the alleged collection, use, and storage of her and others' biometric data derived from fingerprint scans taken for authentication purposes on point-of-sale systems. The lawsuit was removed to the Federal District Court for the Northern District of Illinois (the “District Court”) and was subsequently dismissed on December 19, 2019 without prejudice. On January 15, 2020, the Neals Plaintiff filed an amended complaint against ParTech, Inc. with the District Court. On January 29, 2020, ParTech, Inc. filed its answer and affirmative defenses to the amended complaint. The Company believes that this lawsuit is without merit. The Company’s estimated liability for this complaint is not material and related contingencies are not expected to have a material effect on the Company’s financial statements.

In 2016, the Company's Audit Committee commenced an internal investigation into conduct at the Company's China and Singapore offices and voluntarily notified the SEC and the U.S. Department of Justice (“DOJ”) of the internal investigation. Following the conclusion of the Audit Committee's internal investigation, the Company voluntarily reported the relevant findings of the investigation to the China and Singapore authorities. In early April 2019, the SEC notified the Company that based on current information, it did not intend to recommend an enforcement action against the Company; shortly thereafter, the DOJ advised that it did not intend to separately proceed. The Company was recently notified that the Singaporean authority has determined not to assess further penalties. The Company is unable to predict what actions the Chinese agencies might take.

Note 12 — Segment and Related Information

The Company is organized in two segments, Restaurant/Retail and Government. Management views the Restaurant/Retail and Government segments separately in operating its business, as the products and services are different for each segment.

The Restaurant/Retail segment is a provider of software, systems and services to the restaurant and retail industries. The Restaurant/Retail segment provides multi-unit and individual restaurants, franchisees, and enterprise customers in the three major restaurant categories (fast casual, quick serve, and table service) a fully integrated cloud solution with its Brink POS cloud software and POS hardware for the front-of-house, its back-office cloud software Data Central for the back-of-house, its loyalty and customer engagement platform - Punchh, and its wireless headsets for drive-thru order taking. This segment also offers a comprehensive portfolio of services to support its customer' technology and hardware requirements before, during and after software and/or hardware deployments. The Government segment performs complex technical studies, analysis, experiments, develops innovative solutions, and provides on-site engineering in support of advanced defense, security and aerospace systems. This segment also provides expert on-site services for operating and maintaining U.S. Government-owned communication assets.

Information noted as “Other” primarily relates to the Company’s corporate operations.

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Information as to the Company’s segments is set forth in the tables below:

Information as to the Company’s segments (continued):

(in thousands)	Three months ended June 30,				Six months ended June 30,
	2021		2020		2021		2020
Net Revenues:
Restaurant/Retail	$	51,124	$	27,633	$	87,708	$	65,042
Government	17,826		18,058		35,709		35,381
Total	$	68,950	$	45,691	$	123,417	$	100,423
Operating loss:
Restaurant/Retail	$	(15,968)	$	(7,697)	$	(25,252)	$	(13,767)
Government	1,405		1,349		2,595		2,528
Other	(2,412)		630		(339)		66
Total	(16,975)		(5,718)		(22,996)		(11,173)
Other expense, net	(341)		(139)		(392)		(764)
Interest expense, net	(4,937)		(2,111)		(7,097)		(4,083)
Loss on extinguishment of debt	—		—		—		(8,123)
Loss before benefit from income taxes	$	(22,253)	$	(7,968)	$	(30,485)	$	(24,143)
Depreciation, amortization and accretion:
Restaurant/Retail	$	5,527	$	1,951	$	7,956	$	3,806
Government	197		40		233		56
Other	2,073		1,567		3,598		2,838
Total	$	7,797	$	3,558	$	11,787	$	6,700
Capital expenditures including software costs:
Restaurant/Retail	$	2,965	$	2,783	$	3,697	$	4,490
Government	302		223		453		434
Other	231		—		288		122
Total	$	3,498	$	3,006	$	4,438	$	5,046
Revenues by country:
United States	$	64,127	$	44,626	$	114,730	$	97,257
Other Countries	4,823		1,065		8,687		3,166
Total	$	68,950	$	45,691	$	123,417	$	100,423

The following table represents assets by reporting segment.

(in thousands)	June 30, 2021		December 31, 2020
Restaurant/Retail	$	706,141	$	140,606
Government	13,775		13,150
Other	77,759		189,993
Total	$	797,675	$	343,749

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The following table represents identifiable long-lived tangible assets by country based on the location of the assets.

(in thousands)	June 30, 2021		December 31, 2020
United States	$	189,129	$	250,275
Other Countries	14,268		16,570
Total	$	203,397	$	266,845

The following table represents goodwill by reporting segment.

(in thousands)	June 30, 2021		December 31, 2020
Restaurant/Retail	$	458,037	$	40,478
Government	736		736
Total	$	458,773	$	41,214

Customers comprising 10% or more of the Company’s total revenues by reporting segment are summarized as follows:

	Three months ended June 30,				Six months ended June 30,
	2021		2020		2021		2020
Restaurant/Retail reporting segment:
Dairy Queen	6	%	11	%	7	%	14	%
Yum! Brands, Inc.	11	%	10	%	11	%	11	%
Government reporting segment:
U.S. Department of Defense	26	%	40	%	29	%	35	%
All Others	57	%	39	%	53	%	40	%
	100	%	100	%	100	%	100	%

No other customer within All Others represented 10% or more of the Company’s total revenue for the three and six months ended June 30, 2021 or 2020.

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Note 13 — Fair Value of Financial Instruments

The Company’s financial instruments have been recorded at fair value using available market information and valuation techniques. The fair value hierarchy is based upon three levels of input, which are:

Level 1 — quoted prices in active markets for identical assets or liabilities (observable)

Level 2 — inputs other than Level 1 that are observable, either directly or indirectly, such as quoted prices for similar assets or liabilities, quoted prices in inactive markets, or other inputs that are observable market data for essentially the full term of the asset or liability (observable)

Level 3 — unobservable inputs that are supported by little or no market activity, but are significant to determining the fair value of the asset or liability (unobservable)

The Company’s financial instruments primarily consist of cash and cash equivalents, trade receivables, trade payables, debt instruments and deferred compensation assets and liabilities. The carrying amounts of cash and cash equivalents, trade receivables and trade payables as of June 30, 2021 and December 31, 2020 were considered representative of their fair values. The estimated fair value of the 2024 Notes and 2026 Notes at June 30, 2021 was $33.7 million and $217.5 million, respectively. The valuation techniques used to determine the fair value of the 2024 Notes and the 2026 Notes are classified within Level 2 of the fair value hierarchy. The estimated fair value of the Owl Rock Credit Agreement at June 30, 2021 was $177.1 million. The valuation techniques used to determine the fair value of the Owl Rock Credit Agreement are classified within Level 2 of the fair value hierarchy.

The deferred compensation assets and liabilities primarily relate to the Company’s deferred compensation plan, which allows for pre-tax salary deferrals for certain key employees. Changes in the fair value of the deferred compensation liabilities are derived using quoted prices in active markets of the asset selections made by plan participants. The deferred compensation liabilities are classified within Level 2, the fair value classification as defined under FASB ASC Topic 820: Fair Value Measurements, because their inputs are derived principally from observable market data by correlation to the hypothetical investments. The Company holds insurance investments to partially offset the Company’s liabilities under its deferred compensation plan, which are recorded at fair value each period using the cash surrender value of the insurance investments.

The amounts owed to employees participating in the deferred compensation plan at June 30, 2021 was $2.6 million compared to $2.8 million at December 31, 2020 and is included in other long-term liabilities on the balance sheets.

The Company's Level 3 contingent consideration liability had a fair value of $0 at June 30, 2021 and December 31, 2020.

The following table provides quantitative information associated with the fair value measurement of the Company’s Level 3 liability for contingent consideration at June 30, 2021 and December 31, 2020.

Contingency Type	Maximum Payout (undiscounted) (in thousands)		Fair Value		Valuation Technique	Unobservable Inputs	Weighted Average or Range
Revenue-based payments	$	1,965	$	—	Monte Carlo	Revenue volatility	25.0	%
						Discount rate	14.0	%
						Projected year(s) of payment	2021-2022

Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations

When used in this Quarterly Report on Form 10-Q (“Quarterly Report”), the terms the “Company”, “PAR”, “we”, “us” or “our Company” refers to PAR Technology Corporation and its consolidated subsidiaries, unless the context indicates otherwise. The following discussion and analysis of our financial condition and results of operations should be read in conjunction with our financial statements and the notes thereto included under Part I, Item 1 of this Quarterly Report and our audited consolidated financial statement and the notes thereto included under Part II, Item 8 of the Company's Annual Report on Form 10-K for the fiscal year ended December 31, 2020 filed with the SEC on March 16, 2021 (“2020 Annual Report”). See also, “Forward-Looking Statements”.

Overview

PAR Technology Corporation operates in two distinct reporting segments: Restaurant/Retail and Government. Our Restaurant/Retail segment provides point-of-sale (“POS”) software and hardware, back-office software, and integrated technical solutions

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to the retail and restaurant industries. Our Government segment provides intelligence, surveillance, and reconnaissance solutions (“ISR”) and mission systems support to the Department of Defense (“DoD”) and other Federal agencies.

Our Restaurant/Retail segment is a leading provider of POS software, systems, and services to the restaurant and retail industries. Our promise is to deliver the solutions that connect people to the restaurants, meals, and moments they love. We provide multi-unit and individual restaurants, franchisees, and enterprise customers in the three major restaurant categories a fully integrated cloud solution. In April 2021, we acquired Punchh Inc. (“Punchh”), a leader in SaaS-based customer loyalty and engagement solutions. With this acquisition, we offer our customers a unified commerce cloud platform, empowering quick service, fast casual, and table service restaurants with operational efficiencies, by combining our Brink POS cloud software for front-of-house, our Data Central back-office cloud software, our PAR Pay and PAR Payment Services and now Punchh loyalty software. Our unified commerce cloud platform is further extended with our compatible point-of-sale hardware and drive-thru solutions. Our open API also allows for integration with the world's leading restaurant technology platforms.

PAR's Government segment provides technical expertise in contract development of advanced systems and software solutions for the DoD and other Federal agencies, as well as satellite, communication, and IT mission systems support at a number of U.S. Government facilities both in the U.S. and worldwide. The Government segment is focused on two principal offerings, intelligence solutions and mission systems contract support, with additional revenue from a small number of licensed software products for use in analytic and operational environments that leverage geospatial intelligence data. We believe our highly relevant technical competencies, intellectual property, and investments in new technologies provide opportunities to offer systems integration, products, and highly-specialized service solutions to the U.S. DoD and other Federal agencies. The general uncertainty in U.S. defense total workforce policies (military, civilian, and contract), procurement cycles, and spending levels for the next several years are factors we monitor as we develop and implement our business strategy for our Government segment.

COVID-19 Update

The COVID-19 pandemic continues to present challenges to our Restaurant/Retail segment that we continue to monitor and respond to with actions to mitigate disruption to our operations and to protect our profitability. The operations and results of our Government business has not been materially impacted by the COVID-19 pandemic.

Recent Developments

•On April 8, 2021, we acquired Punchh for approximately $509.6 million (“Purchase Consideration”). We financed a portion of the cash Purchase Consideration through a combination of equity and debt, which included proceeds from the sale of $160.0 million of the Company's common stock and a $180.0 million senior secured term loan under a credit agreement. See “Note 3 — Acquisition”, for a description of the Punchh Acquisition. The “Liquidity and Capital Resources” section of Management's Discussion and Analysis of Financial Condition and Results of Operations provide additional information about how we financed the Punchh Acquisition.

Condensed Consolidated Results of Operations —

Three Months Ended June 30, 2021 Compared to Three Months Ended June 30, 2020

We reported consolidated revenues of $69.0 million for the quarter ended June 30, 2021, an increase of $23.3 million from $45.7 million recorded for the quarter ended June 30, 2020. Our net loss was $10.0 million, or $0.39 per diluted share, for the second quarter of 2021, compared to a net loss of $9.0 million, or $0.49 per diluted share, for the second quarter of 2020.

Product revenues were $23.9 million for the quarter ended June 30, 2021, an increase of 94.1% from the $12.3 million recorded for the quarter ended June 30, 2020. This was our strongest quarter compared to the prior trailing twelve quarters starting with the quarter ended June 30, 2018. The growth was driven by multiple factors including continued growth in drive-thru and kitchen display systems, hardware refresh investments by some of our Tier 1 accounts and hardware revenue associated with our rollout of Brink POS to new customers. The increase versus the quarter ended June 30, 2020 was also driven by low sales volumes during the quarter ended June 30, 2020 as a result of COVID-19 related restrictions at our customers' locations.

Service revenues were $27.2 million for the quarter ended June 30, 2021, an increase of 77.8% from the $15.3 million recorded for the quarter ended June 30, 2020, primarily driven by revenues from the operations of Punchh of $8.1 million and increases of $1.7 million from implementations, and $1.7 million from other software revenue.

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Contract revenues were $17.8 million for the quarter ended June 30, 2021, a decrease of 1.7% or $0.3 million from $18.1 million recorded for the quarter ended June 30, 2020. The decrease in contract revenues was driven by a $0.5 million decrease in our ISR solutions product line partially offset by a $0.3 million increase in our mission systems product line.

Product margins for the quarter ended June 30, 2021 were 22.8%, compared to 19.1%, recorded for the quarter ended June 30, 2020. The increase in margin was primarily due to more effective absorption of overhead fixed costs, compared to the quarter ended June 30, 2020 which experienced historically low revenue volume. The favorable impact from absorption was partially offset by higher material costs.

Service margins for the quarter ended June 30, 2021 were 30.3%, compared to 35.2% recorded for the quarter ended June 30, 2020, primarily driven by an increase in amortization expense for acquired developed technology of $2.9 million recognized as a result of the Punchh Acquisition and incremental costs incurred while transitioning our field operations organization.

Contract margins for the quarter ended June 30, 2021 were 7.9%, compared to 7.4% for the quarter ended June 30, 2020, primarily due to productivity improvements on existing contracts.

Selling, general, and administrative expenses increased to $22.9 million for the quarter ended June 30, 2021 from $10.0 million for the quarter ended June 30, 2020, an increase of 128.4%. The increase was primarily driven by $9.5 million in total Punchh related expenses of which $2.7 million are acquisition related costs and $6.8 million are operational expenses. Punchh operational expenses included $2.5 million for stock-based compensation. Other drivers included increases of $0.8 million for sales and marketing, $0.6 million from variable compensation, a $0.7 million increase in internal technology infrastructure costs, and a $0.6 million increase in corporate management expenses.

Research and development expenses were $8.6 million for the quarter ended June 30, 2021, an increase of $4.1 million from $4.5 million for the quarter ended June 30, 2020, driven primarily by $2.9 million for Punchh and $0.9 million related to additional investments in our existing product development organization.

For the quarters ended June 30, 2021 and 2020, we recorded $0.5 million and $0.2 million, respectively, of amortization expense associated with acquired identifiable non-developed technology intangible assets. The increase was driven by intangible assets recognized as part of the Punchh Acquisition.

In other expense, net, we recorded $0.3 million for the quarter ended June 30, 2021, compared to other expense, net, of $0.1 million recorded for the quarter ended June 30, 2020.

For the quarter ended June 30, 2021 interest expense, net, was $4.9 million, compared to $2.1 million recorded for the quarter ended June 30, 2020. The increase in interest expense was primarily driven by the Term Loan under the Owl Rock Credit Agreement. Interest expense, net includes $1.7 million of non-cash accretion of debt discount and amortization of issuance costs for the three months ended June 30, 2021 compared with $1.1 million for the same period last year.

Net tax benefit of $12.3 million for the three months ended June 30, 2021 is driven by a $12.3 million partial release of the Company's deferred taxed asset valuation allowance resulting from the deferred tax liabilities recognized in conjunction with the Punchh Acquisition. Net tax provision of $1.0 million for the three months ended June 30, 2020 was driven by a $1.0 million adjustment to the deferred tax benefit recorded in the quarter ended March 31, 2020 for the 2026 Notes issuance.

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Segment Revenue by Product Line are set forth below:

	Three Months Ended June 30,				$		%
(in thousands)	2021		2020		variance		variance
Restaurant/Retail
Hardware	$	23,355	$	12,129	$	11,226	93	%
Software	15,100		5,977		9,123		153	%
Services	12,669		9,527		3,142		33	%
Total Restaurant Retail	$	51,124	$	27,633	$	23,491	85	%
Government
Intelligence, Surveillance, and Reconnaissance	$	9,284	$	9,741	$	(457)	(5)	%
Mission Systems	8,338		8,088		250		3	%
Product Services	204		229		(25)		(11)	%
Total Government	$	17,826	$	18,058	$	(232)	(1)	%
Total Net Revenue	$	68,950	$	45,691	$	23,259	51	%

Condensed Consolidated Results of Operations —

Six Months Ended June 30, 2021 Compared to Six Months Ended June 30, 2020

We reported consolidated revenues of $123.4 million for the six months ended June 30, 2021, an increase of $23.0 million from $100.4 million recorded for the six months ended June 30, 2020. Our net loss was $18.2 million, or $0.77 per diluted share, for the six months ended June 30, 2021, compared to a net loss of $19.9 million, or $1.10 per diluted share, for the six months ended June 30, 2020.

Product revenues were $42.5 million for the six months ended June 30, 2021, an increase of 37.1% from the $31.0 million recorded for the six months ended June 30, 2020. The increase was driven by continued growth in drive-thru and kitchen display systems, hardware refresh investments by some of our Tier 1 legacy accounts and hardware revenue associated with our rollout of Brink POS to new customers. Another driver of the increase was the low sales volumes during the six months ended June 30, 2020 as a result of COVID-19 related restrictions at our customers' locations.

Service revenues were $45.2 million for the six months ended June 30, 2021, an increase of 32.6% from the $34.1 million recorded for the six months ended June 30, 2020, primarily driven by revenues from the operations of Punchh of $8.3 million and increases of $0.7 million for repair services, $2.5 million for other software revenue.

Contract revenues were $35.7 million for the six months ended June 30, 2021, an increase of 0.8% or $0.3 million from $35.4 million recorded for the six months ended June 30, 2020, driven by ISR solutions product line revenues.

Product margins for the six months ended June 30, 2021 were 21.5%, compared to 19.6%, recorded for the six months ended June 30, 2020. The increase is primarily due to more effective absorption of overhead fixed costs as we experienced low volumes during the quarter ended June 30, 2020 as a result of COVID-19 related restrictions at our customers' locations. The favorable impact from absorption was partially offset by higher material costs.

Service margins for the six months ended June 30, 2021 were 30.0%, compared to 33.8% recorded for the six months ended June 30, 2020, primarily driven by a $5.5 million increase in software related costs including $2.9 million of amortization from acquired developed technology as a result of the Punchh Acquisition and incremental costs incurred while transitioning our field operations organization.

Contract margins for the six months ended June 30, 2021 were 7.3%, compared to 7.1% for the six months ended June 30, 2020, primarily due to productivity improvements on existing ISR contracts and improved margins in Product Services.

Selling, general, and administrative expenses increased to $37.5 million for the quarter ended June 30, 2021 from $21.5 million for the six months ended June 30, 2020, an increase of 74.5%. The increase was primarily driven by $10.2 million in total Punchh related expenses of which $3.4 million are acquisition related costs and $6.8 million are operational expenses. Punchh operational expenses included $2.5 million for stock-based compensation. Other drivers included increases of $0.6 million for

29

sales and marketing, $1.1 million from variable compensation, a $1.0 million increase in internal technology infrastructure costs, and a $1.1 million increase in corporate management expenses.

Research and development expenses were $14.5 million for the six months ended June 30, 2021, an increase of $5.1 million from $9.4 million for the six months ended June 30, 2020, driven primarily by $2.8 million for Punchh and $2.0 million related to additional investments in our existing software product development.

For the six months ended June 30, 2021 and 2020, we recorded $0.8 million and $0.4 million, respectively of amortization expense associated with acquired identifiable non-developed technology intangible assets. The increase was driven by intangible assets recognized as part of the Punchh Acquisition.

Also included in operating expense for the six months ended June 30, 2021 was a $4.4 million gain on insurance proceeds received in connection with our settlement of a legacy claim. There was no comparable reduction to expense for the six months ended June 30, 2020.

In other expense, net, we recorded $0.4 million for the six months ended June 30, 2021, compared to other expense, net, of $0.8 million recorded for the six months ended June 30, 2020.

For the six months ended June 30, 2021, interest expense, net was $7.1 million, as compared to $4.1 million recorded for the six months ended June 30, 2020. This increase was primarily driven by the Term Loan under the Owl Rock Credit Agreement. Interest expense, net includes $2.9 million of non-cash accretion of debt discount and amortization of issuance costs for the six months ended June 30, 2021 compared with $2.1 million for the same period last year.

Net tax benefit of $12.3 million for the six months ended June 30, 2021 is driven by a $12.3 million partial release of the Company's deferred taxed asset valuation allowance resulting from the deferred tax liabilities recognized in conjunction with the Punchh Acquisition. The net tax benefit of $4.3 million for the six months ended June 30, 2020 was driven by the $4.4 million deferred tax benefit impact of the 2026 Notes issuance.

Segment Revenue by Product Line are set forth below:

	Six Months Ended June 30,				$		%
(in thousands)	2021		2020		variance		variance
Restaurant/Retail
Hardware	$	41,190	$	30,266	$	10,924	36	%
Software	22,976		12,921		10,055		78	%
Services	23,542		21,855		1,687		8	%
Total Restaurant Retail*	$	87,708	$	65,042	$	22,666	35	%
Government
Intelligence, Surveillance, and Reconnaissance	$	18,831	$	18,514	$	317	2	%
Mission Systems	16,469		16,535		(66)		—	%
Product Services	409		332		77		23	%
Total Government	$	35,709	$	35,381	$	328	1	%
Total Net Revenue	$	123,417	$	100,423	$	22,994	23	%

Liquidity and Capital Resources

For the six months ended June 30, 2021 our primary source of liquidity was existing cash and cash equivalents generated through financing transactions in 2020 and 2021. Cash used in operating activities was $33.1 million for the six months ended June 30, 2021, compared to $13.6 million for the six months ended June 30, 2020. Cash used for the six months ended June 30, 2021 was primarily driven by net operating losses, net of non-cash charges and additional net working capital requirements primarily driven by an increase in inventory of $8.8 million and an increase in other current assets of $11.0 million. The increase in other current assets reflected an increase in our prepaid assets.

Cash used in investing activities was $381.7 million for the six months ended June 30, 2021 compared to $4.6 million for the six months ended June 30, 2020. Investing activities during the six months ended June 30, 2021 included $377.3 million of cash consideration in connection with the Punchh Acquisition (net of cash acquired) and capital expenditures of $3.8 million for

30

developed technology costs associated with our Restaurant/Retail segment software platforms compared to $4.6 million for software platforms for the quarter ended June 30, 2020.

Cash provided from financing activities was $319.3 million for the six months ended June 30, 2021, compared to cash provided by financing activities of $49.1 million for the six months ended June 30, 2020. During the six months ended June 30, 2021, we received net proceeds of $155.7 million from the private placement of our common stock to PAR Act III, LLC and certain funds and accounts advised by T. Rowe Price Associates, Inc., acting as the investment advisor and net proceeds of $170.7 million from the Term Loan under the Owl Rock Credit Agreement. During the six months ended June 30, 2020, we received net proceeds of $49.7 million from the $120.0 million issuance of the 2026 Notes offset by the repurchase of a majority of the 2024 Notes.

We expect our available cash and cash equivalents will be sufficient to meet our operating needs for the next 12 months. Our actual cash needs will depend on many factors, including our rate of revenue growth, growth of our SaaS revenues, the timing and extent of spending to support our product development efforts, the timing of introductions of new products and enhancements to existing products, market acceptance of our products, and the factors described above in this Part I, Item 2. “Management's Discussion and Analysis of Financial Condition and Results of Operations” and elsewhere in this Quarterly Report for the fiscal period ended June 30, 2021, and in the 2020 Annual Report and our other filings with the SEC.

Off-Balance Sheet Arrangements

We do not have any off-balance sheet arrangements or obligations.

Contractual Obligations

As of June 30, 2021, we had the following contractual obligations:

(in thousands)	Payments due by period
	Total		Less Than 1 Year		1-3 Years		4-5 Years		More Than 5 Years
Operating lease obligations	$	5,186	$	1,864	$	2,541	$	781	$	—
Other purchase obligations	32,207		31,592		615		—		—
Debt obligations	367,435		13,519		40,633		313,283		—
	$	404,828	$	46,975	$	43,789	$	314,064	$	—

Critical Accounting Policies and Estimates

Our condensed consolidated financial statements are based on the application of accounting principles generally accepted in the United States of America (“GAAP”). GAAP requires the use of estimates, assumptions, judgments and subjective interpretations of accounting principles that have an impact on the assets, liabilities, revenue, and expense amounts reported. We believe our use of estimates and underlying accounting assumptions adhere to GAAP and are consistently applied. Valuations based on estimates are reviewed for reasonableness and adequacy on a consistent basis. Primary areas where financial information is subject to the use of estimates, assumptions and the application of judgment include revenue recognition, accounts receivable, inventories, accounting for business combinations, contingent consideration, goodwill and intangible assets, and taxes. Our critical accounting policies have not changed materially from the discussion of those policies included under “Critical Accounting Policies and Estimates” in the 2020 Annual Report.

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Item 3. Quantitative and Qualitative Disclosures About Market Risk

Foreign Currency Exchange Risk

Our primary exposures relate to certain non-dollar denominated sales and operating expenses in Europe and Asia. These primary currencies are the Great British Pound, the Euro, the Australian dollar, the Singapore dollar and the Chinese Renminbi. Accordingly, changes in exchange rates may negatively affect our revenue and net income (loss) as expressed in U.S. dollars. We also have foreign currency risk related to foreign currency transactions and monetary assets and liabilities, including intercompany balances denominated in currencies that are not the functional currency. We have experienced and will continue to experience fluctuations in our net income (loss) as a result of gains (losses) on these foreign currency transactions and the remeasurement of monetary assets and liabilities. As of June 30, 2021, the impact of foreign currency exchange rate changes on our revenues and net income (loss) have not been material. The volatility of exchange rates depends on many factors that we cannot forecast with reliable accuracy.

Interest Rate Risk

As of June 30, 2021, we had $13.8 million, $120.0 million, and $180.0 million in aggregate principal amount of the 2024 Notes, the 2026 Notes, and the Owl Rock Credit Agreement outstanding, respectively.

We carry the Notes at face value less amortized discount on the consolidated balance sheet. Since the Notes bear interest at fixed rates, we have no financial statement risk associated with changes in interest rates. However, the fair value of the Notes changes when the market price of our stock fluctuates or interest rates change.

The Owl Rock Credit Agreement contains a variable interest rate with a floor of 5.25%, presenting interest rate exposure in an increasing rate environment.

Item 4. Controls and Procedures

Evaluation of Disclosure Controls and Procedures

Our management, with the participation of our Chief Executive Officer and Chief Financial Officer, evaluated the effectiveness of our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act) as of June 30, 2021. Based on that evaluation, our Chief Executive Officer and Chief Financial Officer concluded that our disclosure controls and procedures were not effective as of such date due to material weaknesses in our internal control over financial reporting previously identified in Item 9A. “Controls and Procedures” of our 2020 Annual Report.

Remediation Efforts to Address the Material Weaknesses

Our remediation efforts previously identified in Item 9A. “Controls and Procedures” of our 2020 Annual Report to address the identified material weaknesses are ongoing as we continue to implement and document necessary policies, procedures, and internal controls. While we believe the steps taken to date and those planned for future implementation will improve the effectiveness of our internal control over financial reporting, we have not completed all remediation efforts. The material weaknesses cannot be considered remediated until applicable controls have operated for a sufficient period of time and management has concluded, through testing, that these controls are operating effectively.

Changes in Internal Control Over Financial Reporting.

During the three months ended June 30, 2021, the Company's internal controls over financial reporting expanded to include those inherited from the Punchh Acquisition, which are currently under evaluation by management. There were no additional changes in our internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) during the quarter ended June 30, 2021 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

Part II - OTHER INFORMATION

Item 1. Legal Proceedings

The information in Note 11 – Contingencies, to the financial statements, is responsive to this Item and is incorporated by reference herein.

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Item 1A. Risk Factors

The risks described in the “Risk Factors” section of our 2020 Annual Report, as amended and supplemented by the risks described in the “Risk Factors” section of our Quarterly Report on Form 10-Q for the quarter ended March 31, 2021, remain current in all material respects, and are amended and further supplemented by this Quarterly Report.

Risks Associated with the COVID-19 Pandemic

The COVID-19 pandemic has had and is expected to continue to have an adverse effect on our business, operations, and financial results for the foreseeable future.

The COVID-19 pandemic continues to present significant risk to our business, operations, and financial results. The extent of the impact of the COVID-19 pandemic on our business, operations, and financial results, including our ability to execute our near-term and long-term business strategies and initiatives, will depend on future developments, which are uncertain and cannot be predicted. Even as governmental restrictions are being lifted and markets reopen, there are resurgences of COVID-19 outbreaks, including the new Delta variant, in certain U.S. states and in other countries. The extent to which the U.S., individual states, or other countries will reinstitute or issue new restrictions in response to these resurgences or how consumers will respond is unclear; and, whether our business, operations, and financial results and those of our customers will again be faced with challenges similar to those in 2020, including store closures or reduced services, delayed or canceled store implementations, decreased product adoptions and bookings, new or extended shelter-in-place orders, travel restrictions, and mandated business closures, payment delays or defaults and bankruptcies is uncertain.

The COVID-19 pandemic has resulted in global supply chain shortages, that we expect to continue in the foreseeable future, which could have a material adverse effect on our business, results of operations, and financial results.

As we have previously cautioned, we source certain of our hardware products and related materials, product assemblies, and components from third parties, including sole-source suppliers for certain of our assembly components and hardware products. We did take steps early in the COVID-19 pandemic (and we continue to take steps) to mitigate its impact on our supply chain; however, the global causal linkage of the COVID-19 pandemic has created an unprecedented demand for materials and component parts used in our hardware products, which has led to significant global supply change shortages for such materials and components and associated escalating prices. Compounding the impact of the supply shortages is reduced ground and air transportation capacities. We have experienced significant price increases for materials and component parts and in associated transportation costs. Late in the quarter ended June 30, 2021, we increased our hardware product prices to offset some of the increased costs. These price increases could make us less competitive, result in reduced sales, loss of potential new customers, and cause damage to our reputation and relationships with our current customers, which could have a negative impact on our business, results of operations and financial results. Moreover, we may not be able to source materials or component parts when required, expanding the impact of the supply shortage and possibly resulting in longer lead times for delivery, which could negatively impact our ability to satisfactorily and timely complete our customer obligations. We could also incur additional costs and delays in addressing this type of problem.

Risks Associated with the Growth of our Business

The Punchh Acquisition involves a number of risks that could adversely affect our business, financial condition, and results of operations.

On April 8, 2021, we acquired Punchh Inc., a leader in SaaS-based customer loyalty and engagement solutions, pursuant to the terms of an Agreement and Plan of Merger Agreement dated on even date therewith. In addition to the factors described in Part I, Item 1A, “Risk Factors - Our inability to identify and complete future acquisitions and/or integrate acquired businesses could have a material adverse effect on our business, financial condition, and results of operations” of our 2020 Annual Report, the Punchh Acquisition involves certain risks and uncertainties, including

•Difficulties and/or delays in integrating Punchh’s operations, technologies, and systems;

•The distraction and/or diversion of resources and management’s attention to transition or integration activities involving Punchh, could delay or impede our execution of other business strategies and our and Punchh’s in-process research and development and product innovations;

•Difficulty providing bundled or complementary products to our and Punchh’s customers and expanding our customer base;

•Being subject to unfavorable revenue recognition or other accounting treatment as a result of Punchh’s business practices;

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•Incurring a significant amount of debt to finance the Punchh Acquisition, which increased our debt service requirements, expense, and leverage; and

•The assumption of equity awards granted by Punchh pre-merger, which may more rapidly deplete shares of the Company’s common stock available under our equity incentive plans.

Our failure to successfully integrate and operate Punchh and realize the expected benefits of the Punchh Acquisition, due to these or other factors, could have a material adverse effect on our business, financial condition, and results of operations.

Risks Associated with our Convertible Senior Notes and Indebtedness

Servicing the additional indebtedness incurred in connection with the Punchh Acquisition will require a significant amount of cash, and we may not have sufficient cash flow from our operating subsidiaries to pay our debt.

The additional indebtedness we incurred in connection with the Punchh Acquisition will require a significant amount of cash, which could adversely affect our financial condition and results of operations. We acquired Punchh for $509.6 million (the “Purchase Consideration”); $180.0 million of the Purchase Consideration was funded with proceeds from a senior secured term loan, the “Term Loan”, under a credit agreement, dated April 8, 2021, with Owl Rock First Lien Master Fund, L.P., as administrative and collateral agent, and the other lenders party thereto from time to time. As of June 30, 2021, we had $314.8 million aggregate amount of debt, $180.0 million aggregate principal amount outstanding under the Term Loan and $134.8 million aggregate principal amount of the 2024 and 2026 Notes outstanding. Our ability to make scheduled payments on the principal of, to pay interest on, or to refinance our debt, including the 2024 Notes and the 2026 Notes and now, the Term Loan, depends on our future performance, which is subject to economic, financial, competitive, and other factors beyond our control. Moreover, our aggregate indebtedness, together with other financial obligations or contractual commitments, could have other significant consequences, including:

•increasing the impact of adverse changes in the U.S. and global markets - generally, and in our industries, on our business, financial condition and operating results;

•restricting or limiting our agility to plan and react to changes in our business and our industries;

•placing us at a disadvantage compared to our competitors who have less debt; and

•limiting our ability to borrow additional amounts to fund acquisitions, for working capital, and for other general corporate purposes.

Item 2. Unregistered Sales of Equity Securities and Use of Proceeds

Under our equity incentive plan, employees may elect to have us withhold shares to satisfy minimum statutory federal, state and local tax withholding obligations arising from the vesting of their restricted stock and restricted stock units. When we withhold these shares, we are required to remit to the appropriate taxing authorities the market price of the shares withheld, which could be deemed a purchase of shares by us on the date of withholding. For the six months ended June 30, 2021, 7,136 shares were withheld at an average price of $69.65 per share.

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Item 6. Exhibits

Exhibit Number		Incorporated by reference into this Quarterly Report on Form 10-Q		Date Filed or Furnished
	Exhibit Description	Form	Exhibit No.
2.1*	Agreement and Plan of Merger, dated April 8, 2021, by and among PAR Technology Corporation, ParTech, Inc., Sliver Merger Sub Inc., Punchh Inc. and Fortis Advisors LLC.	Form 8-K (File No. 001-09720)	2.1	4/8/2021
3.1	Certificate of Incorporation, as amended, of PAR Technology Corporation	10-K	3.1	3/16/2021
3.2	Bylaws, as amended, of PAR Technology Corporation	10-Q	4.1	5/11/2020
10.1	Credit Agreement, dated April 8, 2021, by and among PAR Technology Corporation, its subsidiaries party thereto as guarantors and Owl Rock First Lien Master Fund, L.P., as administrative agent.	Form 8-K (File No. 001-09720)	10.1	4/8/2021
10.2*	Securities Purchase Agreement, dated April 8, 2021, between PAR Technology Corporation and PAR Act III, LLC.	Form 8-K (File No. 001-09720)	10.2	4/8/2021
10.3*	Securities Purchase Agreement, dated April 8, 2021, among PAR Technology Corporation and certain funds and accounts advised by T. Rowe Price Associates, Inc., acting as investment adviser.	Form 8-K (File No. 001-09720)	10.3	4/8/2021
10.4	Common Stock Purchase Warrant, dated April 8, 2021, in favor of PAR Act III, LLC. of Principal Financial Officer pursuant to Rule 13a-14(a) of the Securities Exchange Act of 1934, as amended	Form 8-K (File No. 001-09720)	10.7	4/8/2021
10.5	Punchh Inc. 2010 Equity Incentive Plan	S-8 (File No. 333-255214)	99.1	4/13/2021
10.6	Punchh Inc. 2020 Equity Incentive Plan	S-8 (File No. 333-255214)	99.2	4/13/2021
10.7	Form of Stock Option Award Agreement under Punchh Inc. 2010 Equity Incentive Plan	S-8 (File No. 333-255214)	99.3	4/13/2021
10.8	Form of Stock Option Award Agreement under Punchh Inc. 2020 Equity Incentive Plan	S-8 (File No. 333-255214)	99.4	4/13/2021
10.9	PAR Technology Corporation 2021 Employee Stock Purchase Plan	S-8 (File No. 333-256915)	99.5	6/9/2021
31.1	Certification of Principal Executive Officer pursuant to Rule 13a-14(a) of the Securities Exchange Act of 1934, as amended			Filed herewith
31.2	Certification of Principal Financial Officer pursuant to Rule 13a-14(a) of the Securities Exchange Act of 1934, as amended			Filed herewith
32.1	Certification of Principal Executive Officer pursuant to Rule 13a-14(b) of the Securities Exchange Act of 1934, as amended, and 18 U.S.C. Section 1350			Furnished herewith
32.2	Certification of Principal Financial Officer pursuant to Rule 13a-14(b) of the Securities Exchange Act of 1934, as amended, and 18 U.S.C. Section 1350			Furnished herewith
101.INS	XBRL Instance Document			Filed herewith
101.SCH	XBRL Taxonomy Extension Schema Document			Filed herewith
101.CAL	XBRL Taxonomy Extension Calculation Linkbase Document			Filed herewith
101.DEF	XBRL Taxonomy Extension Definition Linkbase Document			Filed herewith
101.LAB	XBRL Taxonomy Extension Label Linkbase Document			Filed herewith
101.PRE	XBRL Taxonomy Extension Presentation Linkbase Document			Filed herewith
104	Cover Page Interactive Data File (embedded within the Inline XBRL document)			Filed herewith

* The schedules and exhibits to such agreement have been omitted pursuant to Item 601(a)(5) of Regulation S-K.

35

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

		PAR TECHNOLOGY CORPORATION
		(Registrant)
Date:	August 9, 2021	/s/ Bryan A. Menar
		Bryan A. Menar
		Chief Financial and Accounting Officer
		(Principal Financial Officer)

36

EX-31.1

EXHIBIT 31.1

I, Savneet Singh, certify that:

1. I have reviewed this quarterly report on Form 10-Q of PAR Technology Corporation;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4. The registrant’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a. Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

b. Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c. Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d. Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5. The registrant’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

a. All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

b. Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

August 9, 2021	/s/ Savneet Singh
	Savneet Singh
	Chief Executive Officer & President
	(Principal Executive Officer)

EX-31.2

EXHIBIT 31.2

I, Bryan A. Menar, certify that:

1. I have reviewed this quarterly report on Form 10-Q of PAR Technology Corporation;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4. The registrant’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a. Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

b. Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c. Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d. Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5. The registrant’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

a. All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

b. Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

August 9, 2021	/s/ Bryan A. Menar
	Bryan A. Menar
	Chief Financial and Accounting Officer
	(Principal Financial Officer)

EX-32.1

EXHIBIT 32.1

Certification of Principal Executive Officer

pursuant to Rule 13a-14(b) of the Securities Exchange Act of 1934, as amended,

and 18 U.S.C. Section 1350

In connection with the Quarterly Report of PAR Technology Corporation (the “Company”) on Form 10-Q for the period ended June 30, 2021, as filed with the Securities and Exchange Commission on the date hereof (the “Report”), I, Savneet Singh, Chief Executive Officer and President of the Company, certify, pursuant to 18 U.S.C. § 1350, that, to my knowledge:

(i) The Report fully complies with the requirements of Section 13(a) or 15(d), as applicable, of the Securities Exchange Act of 1934, as amended; and

(ii) The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

August 9, 2021

/s/ Savneet Singh

Savneet Singh

Chief Executive Officer & President

(Principal Executive Officer)

EX-32.2

EXHIBIT 32.2

Certification of Principal Financial Officer

pursuant to Rule 13a-14(b) of the Securities Exchange Act of 1934, as amended,

and 18 U.S.C. Section 1350

In connection with the Quarterly Report of PAR Technology Corporation (the “Company”) on Form 10-Q for the period ended June 30, 2021, as filed with the Securities and Exchange Commission on the date hereof (the “Report”), I, Bryan A. Menar, Chief Financial and Accounting Officer of the Company, certify, pursuant to 18 U.S.C. § 1350, that, to my knowledge:

(i) The Report fully complies with the requirements of Section 13(a) or 15(d), as applicable, of the Securities Exchange Act of 1934, as amended; and

(ii) The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

August 9, 2021

/s/ Bryan A. Menar

Bryan A. Menar

Chief Financial and Accounting Officer

(Principal Financial Officer)

XML

Cover - shares	6 Months Ended
	Jun. 30, 2021	Aug. 02, 2021
Cover [Abstract]
Document Type	10-Q
Document Quarterly Report	true
Document Period End Date	Jun. 30, 2021
Document Transition Report	false
Entity File Number	1-09720
Entity Registrant Name	PAR TECHNOLOGY CORPORATION
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	16-1434688
Entity Address, Address Line One	PAR Technology Park
Entity Address, Address Line Two	8383 Seneca Turnpike
Entity Address, City or Town	New Hartford
Entity Address, State or Province	NY
Entity Address, Postal Zip Code	13413-4991
City Area Code	315
Local Phone Number	738-0600
Title of 12(b) Security	Common Stock, $0.02 par value
Trading Symbol	PAR
Security Exchange Name	NYSE
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
Entity Shell Company	false
Entity Common Stock, Shares Outstanding		25,857,858
Entity Central Index Key	0000708821
Current Fiscal Year End Date	--12-31
Document Fiscal Year Focus	2021
Document Fiscal Period Focus	Q2
Amendment Flag	false

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CONDENSED CONSOLIDATED BALANCE SHEETS - USD ($) $ in Thousands	Jun. 30, 2021	Dec. 31, 2020
Current assets:
Cash and cash equivalents	$ 85,218	$ 180,686
Accounts receivable – net	45,248	42,980
Inventories – net	29,947	21,638
Other current assets	16,592	3,625
Total current assets	177,005	248,929
Property, plant and equipment – net	14,006	13,856
Goodwill	458,773	41,214
Intangible assets – net	130,726	33,121
Lease right-of-use assets	4,779	2,569
Other assets	12,386	4,060
Total assets	797,675	343,749
Current liabilities:
Current portion of long-term debt	685	666
Accounts payable	21,822	12,791
Accrued salaries and benefits	16,225	13,190
Accrued expenses	5,172	2,606
Lease liabilities – current portion	1,865	1,200
Customer deposits and deferred service revenue	14,584	9,506
Total current liabilities	60,353	39,959
Lease liabilities – net of current portion	3,322	1,462
Deferred service revenue – noncurrent	5,234	3,082
Long-term debt	279,087	105,844
Other long-term liabilities	13,118	4,997
Total liabilities	361,114	155,344
Commitments and contingencies
Shareholders’ equity:
Preferred stock, $.02 par value, 1,000,000 shares authorized	0	0
Common stock, $.02 par value, 58,000,000 shares authorized, 26,998,216 and 22,982,955 shares issued, 25,848,889 and 21,917,357 outstanding at June 30, 2021 and December 31, 2020, respectively	540	459
Additional paid in capital	514,295	243,575
Accumulated deficit	(64,933)	(46,706)
Accumulated other comprehensive loss	(3,883)	(3,936)
Treasury stock, at cost, 1,149,327 shares and 1,065,598 shares at June 30, 2021 and December 31, 2020, respectively	(9,458)	(4,987)
Total shareholders’ equity	436,561	188,405
Total Liabilities and Shareholders’ Equity	$ 797,675	$ 343,749

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CONDENSED CONSOLIDATED BALANCE SHEETS (Parenthetical) - $ / shares	Jun. 30, 2021	Dec. 31, 2020
Shareholders’ equity:
Preferred stock, par value (in dollars per share)	$ 0.02	$ 0.02
Preferred stock authorized (in shares)	1,000,000	1,000,000
Common stock per value (in dollars per share)	$ 0.02	$ 0.02
Common stock authorized (in shares)	58,000,000	58,000,000
Common stock issued (in shares)	26,998,216	22,982,955
Common stock outstanding (in shares)	25,848,889	21,917,357
Treasury stock at cost (in shares)	1,149,327	1,065,598

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CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($) shares in Thousands, $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2021	Jun. 30, 2020	Jun. 30, 2021	Jun. 30, 2020
Net revenues:
Revenue	$ 68,950	$ 45,691	$ 123,417	$ 100,423
Costs of sales:
Cost of sales	53,847	36,612	98,114	80,297
Gross margin	15,103	9,079	25,303	20,126
Operating expenses:
Selling, general and administrative	22,946	10,049	37,483	21,476
Research and development	8,643	4,538	14,452	9,403
Amortization of identifiable intangible assets	489	210	764	420
Gain on insurance proceeds	0	0	(4,400)	0
Operating expenses	32,078	14,797	48,299	31,299
Operating loss	(16,975)	(5,718)	(22,996)	(11,173)
Other expense – net	(341)	(139)	(392)	(764)
Loss on extinguishment of debt	0	0	0	(8,123)
Interest expense – net	(4,937)	(2,111)	(7,097)	(4,083)
Loss before provision for income taxes	(22,253)	(7,968)	(30,485)	(24,143)
Benefit from (provision for) income taxes	12,297	(1,008)	12,258	4,257
Net loss	$ (9,956)	$ (8,976)	$ (18,227)	$ (19,886)
Net loss per share, basic (in dollars per share)	$ (0.39)	$ (0.49)	$ (0.77)	$ (1.10)
Net loss per share, diluted (in dollars per share)	$ (0.39)	$ (0.49)	$ (0.77)	$ (1.10)
Weighted average shares outstanding, basic (in shares)	25,484	18,244	23,716	18,092
Weighted average shares outstanding, diluted (in shares)	25,484	18,244	23,716	18,092
Product
Net revenues:
Revenue	$ 23,939	$ 12,333	$ 42,495	$ 30,967
Costs of sales:
Cost of sales	18,487	9,982	33,372	24,887
Service
Net revenues:
Revenue	27,185	15,300	45,213	34,075
Costs of sales:
Cost of sales	18,940	9,912	31,635	22,558
Contract
Net revenues:
Revenue	17,826	18,058	35,709	35,381
Costs of sales:
Cost of sales	$ 16,420	$ 16,718	$ 33,107	$ 32,852

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CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE LOSS - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2021	Jun. 30, 2020	Jun. 30, 2021	Jun. 30, 2020
Statement of Comprehensive Income [Abstract]
Net loss	$ (9,956)	$ (8,976)	$ (18,227)	$ (19,886)
Other comprehensive income loss, net of applicable tax:
Foreign currency translation adjustments	355	158	53	359
Comprehensive loss	$ (9,601)	$ (8,818)	$ (18,174)	$ (19,527)

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CONDENSED CONSOLIDATED STATEMENTS OF CHANGES IN SHAREHOLDERS' EQUITY - USD ($) $ in Thousands	Total	Common Stock	Additional Paid in Capital	Accumulated deficit	Accumulated Other Comprehensive Loss	Treasury Stock
Beginning Balance (in shares) at Dec. 31, 2019		18,360,000				1,731,000
Beginning Balance at Dec. 31, 2019	$ 72,847	$ 367	$ 94,372	$ (10,144)	$ (5,368)	$ (6,380)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon the exercise of stock options (in shares)		2,000
Issuance of common stock upon the exercise of stock options	30		30
Net issuance of restricted stock awards (in shares)		21,000
Treasury stock acquired from employees upon vesting or forfeiture of restricted stock (in shares)						38,000
Treasury stock acquired from employees upon vesting or forfeiture of restricted stock	(524)					$ (524)
Issuance of restricted stock for acquisition (in shares)		908,000
Issuance of restricted stock for acquisition	19	$ 19
Equity component of redeemed 2024 convertible notes (in shares)						(722,000)
Equity component of redeemed 2024 convertible notes	(5,553)		(7,988)			$ 2,435
Equity component of issued 2026 convertible notes	19,097		19,097
Stock-based compensation	1,089		1,089
Foreign currency translation adjustments	201				201
Net loss	(10,910)			(10,910)
Ending Balance (in shares) at Mar. 31, 2020		19,291,000				1,047,000
Ending Balance at Mar. 31, 2020	76,296	$ 386	106,600	(21,054)	(5,167)	$ (4,469)
Beginning Balance (in shares) at Dec. 31, 2019		18,360,000				1,731,000
Beginning Balance at Dec. 31, 2019	72,847	$ 367	94,372	(10,144)	(5,368)	$ (6,380)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Foreign currency translation adjustments	359
Net loss	(19,886)
Ending Balance (in shares) at Jun. 30, 2020		19,295,000				1,050,000
Ending Balance at Jun. 30, 2020	68,610	$ 386	107,540	(30,030)	(5,009)	$ (4,277)
Beginning Balance (in shares) at Mar. 31, 2020		19,291,000				1,047,000
Beginning Balance at Mar. 31, 2020	76,296	$ 386	106,600	(21,054)	(5,167)	$ (4,469)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon the exercise of stock options (in shares)		4,000
Issuance of common stock upon the exercise of stock options	12		12
Treasury stock acquired from employees upon vesting or forfeiture of restricted stock (in shares)						3,000
Treasury stock acquired from employees upon vesting or forfeiture of restricted stock	(3)		(195)			$ 192
Stock-based compensation	1,123		1,123
Foreign currency translation adjustments	158				158
Net loss	(8,976)			(8,976)
Ending Balance (in shares) at Jun. 30, 2020		19,295,000				1,050,000
Ending Balance at Jun. 30, 2020	$ 68,610	$ 386	107,540	(30,030)	(5,009)	$ (4,277)
Beginning Balance (in shares) at Dec. 31, 2020	21,917,357	22,983,000				1,066,000
Beginning Balance at Dec. 31, 2020	$ 188,405	$ 459	243,575	(46,706)	(3,936)	$ (4,987)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon the exercise of stock options (in shares)		34,000
Issuance of common stock upon the exercise of stock options	409	$ 1	408
Net issuance of restricted stock awards (in shares)		87,000
Net issuance of restricted stock awards	265	$ 2	263
Treasury stock acquired from employees upon vesting or forfeiture of restricted stock (in shares)						76,000
Treasury stock acquired from employees upon vesting or forfeiture of restricted stock	(3,974)					$ (3,974)
Stock-based compensation	1,320		1,320
Foreign currency translation adjustments	(302)				(302)
Net loss	(8,271)			(8,271)
Ending Balance (in shares) at Mar. 31, 2021		23,104,000				1,142,000
Ending Balance at Mar. 31, 2021	$ 177,852	$ 462	245,566	(54,977)	(4,238)	$ (8,961)
Beginning Balance (in shares) at Dec. 31, 2020	21,917,357	22,983,000				1,066,000
Beginning Balance at Dec. 31, 2020	$ 188,405	$ 459	243,575	(46,706)	(3,936)	$ (4,987)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon the exercise of stock options (in shares)	54,000
Foreign currency translation adjustments	$ 53
Net loss	$ (18,227)
Ending Balance (in shares) at Jun. 30, 2021	25,848,889	26,998,000				1,149,000
Ending Balance at Jun. 30, 2021	$ 436,561	$ 540	514,295	(64,933)	(3,883)	$ (9,458)
Beginning Balance (in shares) at Mar. 31, 2021		23,104,000				1,142,000
Beginning Balance at Mar. 31, 2021	177,852	$ 462	245,566	(54,977)	(4,238)	$ (8,961)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon the exercise of stock options (in shares)		20,000
Issuance of common stock upon the exercise of stock options	209		209
Net issuance of restricted stock awards (in shares)		28,000
Net issuance of restricted stock awards	1	$ 1
Treasury stock acquired from employees upon vesting or forfeiture of restricted stock (in shares)						7,000
Treasury stock acquired from employees upon vesting or forfeiture of restricted stock	(497)					$ (497)
Issuance of restricted stock for acquisition (in shares)		1,493,000
Issuance of restricted stock for acquisition	108,659	$ 30	108,629
Issuance of common stock (in shares)		2,353,000
Issuance of common stock	155,687	$ 47	155,640
Stock-based compensation	4,251		4,251
Foreign currency translation adjustments	355				355
Net loss	$ (9,956)			(9,956)
Ending Balance (in shares) at Jun. 30, 2021	25,848,889	26,998,000				1,149,000
Ending Balance at Jun. 30, 2021	$ 436,561	$ 540	$ 514,295	$ (64,933)	$ (3,883)	$ (9,458)

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CONDENSED CONSOLIDATED STATEMENTS OF CHANGES IN SHAREHOLDERS' EQUITY (Parenthetical) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2021	Mar. 31, 2020	Jun. 30, 2021	Jun. 30, 2020
Payments for common stock issuance costs	$ 4,300		$ 4,314	$ 0
Convertible Notes | Convertible Senior Notes due 2024
Convertible notes conversion discount, taxes		$ 1,800
Issuance cost, equity component	1,100		1,100
Convertible Notes | Convertible Senior Notes Due 2026
Convertible notes conversion discount, taxes		6,200		$ 4,400
Issuance cost, equity component	$ 900	$ 900	$ 900

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CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($) $ in Thousands	6 Months Ended
	Jun. 30, 2021	Jun. 30, 2020
Cash flows from operating activities:
Net loss	$ (18,227)	$ (19,886)
Adjustments to reconcile net loss to net cash (used in) provided by operating activities:
Depreciation and amortization	8,870	4,537
Accretion of debt in interest expense	2,917	2,163
Current expected credit losses	922	978
Provision for obsolete inventory	511	1,439
Stock-based compensation	5,571	2,212
Loss on debt extinguishment	0	8,123
Deferred income tax	(12,360)	(4,408)
Changes in operating assets and liabilities, net of acquisition:
Accounts receivable	7,065	2,560
Inventories	(8,765)	(8,105)
Other current assets	(11,049)	260
Other assets	(1,525)	119
Accounts payable	4,933	(931)
Accrued salaries and benefits	(1,276)	(231)
Accrued expenses	(6,345)	(652)
Customer deposits and deferred service revenue	(3,901)	(2,438)
Other long-term liabilities	(399)	618
Net cash used in operating activities	(33,058)	(13,642)
Cash flows from investing activities:
Settlement of working capital for acquisitions	0	172
Cash paid for acquisition, net of cash acquired	(377,263)	0
Capital expenditures	(600)	(188)
Capitalization of software costs	(3,838)	(4,613)
Net cash used in investing activities	(381,701)	(4,629)
Cash flows from financing activities:
Principal payments of long-term debt	(3,643)	(313)
Payments for the extinguishment of notes payable	0	(66,250)
Proceeds from common stock issuance	160,000	0
Payments for common stock issuance costs	(4,314)	0
Proceeds from debt issuance, net of original issue discount	176,385	115,916
Payments for debt issuance costs	(5,711)	0
Treasury stock acquired from employees upon vesting or forfeiture of restricted stock	(3,987)	(332)
Proceeds from exercise of stock options	617	42
Net cash provided by financing activities	319,347	49,063
Effect of exchange rate changes on cash and cash equivalents	(56)	(53)
Net (decrease) increase in cash and cash equivalents	(95,468)	30,739
Cash and cash equivalents at beginning of period	180,686	28,036
Cash and equivalents at end of period	85,218	58,775
Supplemental non-cash investing and financing flow information:
Cash paid for interest	3,724	1,262
Cash taxes paid, net of refunds	58	10
Capitalized software recorded in accounts payable	73	245
Capital expenditures in accounts payable	20	0
Tax withholding in accrued salaries and benefits related to treasury stock acquired from employees	482	0
Common stock issued for acquisition	108,659	0
Acquisition consideration not yet settled	$ 1,001	$ 0

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Basis of Presentation

6 Months Ended

Jun. 30, 2021

Organization, Consolidation and Presentation of Financial Statements [Abstract]

Basis of Presentation

Basis of Presentation

The accompanying unaudited interim condensed consolidated financial statements (“financial statements”) of PAR Technology Corporation through its consolidated subsidiaries (collectively, the “Company”, “PAR”, “we”, “us” or “our Company”) have been prepared in accordance with accounting principles generally accepted in the United States of America (“GAAP”) for interim financial statements and the instructions to Form 10-Q and Regulation S-X pertaining to interim financial statements as promulgated by the Securities and Exchange Commission (“SEC”). In the opinion of management, the Company's financial statements include all normal and recurring adjustments necessary in order to make the financial statements not misleading and to provide a fair presentation of the Company's financial results for the interim period included in this Quarterly Report on Form 10-Q for the quarter ended June 30, 2021 (this “Quarterly Report”). Interim results are not necessarily indicative of results for the full year or any future periods. The information included in this Quarterly Report should be read in conjunction with the Company's audited consolidated financial statements and notes thereto included in the Company’s Annual Report on Form 10-K for the fiscal year ended December 31, 2020 filed with the SEC on March 16, 2021 (“2020 Annual Report”).

The preparation of the financial statements requires management of the Company to make a number of estimates and assumptions relating to the reported amount of assets and liabilities and the disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the period. Significant items subject to such estimates and assumptions include revenue recognition, stock-based compensation, the recognition and measurement of assets acquired and liabilities assumed in business combinations at fair value, the carrying amount of property, plant and equipment including right-to-use assets and liabilities, identifiable intangible assets and goodwill, the measurement of liabilities and equity recognized for outstanding convertible notes, valuation allowances for receivables, inventories, and measurement of contingent consideration at fair value. Actual results could differ from these estimates. The Company's estimates are subject to uncertainties, including those associated with the ongoing COVID-19 pandemic, which cannot be predicted. There can be no assurance that the COVID-19 pandemic will not have a material adverse effect on the Company's estimates.

The Company operates in two distinct reporting segments, Restaurant/Retail and Government. The Company’s chief operating decision maker is the Company’s Chief Executive Officer. The Restaurant/Retail segment provides point-of-sale (“POS”) software and hardware, loyalty software, back-office software, and integrated technical solutions to the restaurant and retail industries. The Government segment provides intelligence, surveillance, and reconnaissance solutions and mission systems support to the United States Department of Defense and other Federal agencies. The financial statements also include corporate operations, which are comprised of enterprise-wide functional departments.

Cash and Cash Equivalents

The Company considers all highly liquid investments purchased with a remaining maturity of three months or less, to be cash equivalents, including money market funds.

The Company maintained bank balances that, at times, exceeded the federally insured limit during the six months ended June 30, 2021. The Company has not experienced losses relating to these deposits and management does not believe that the Company is exposed to any significant credit risk with respect to these amounts.

Cash and cash equivalents consist of the following (in thousands):

	June 30, 2021		December 31, 2020
Cash and cash equivalents
Cash	$	60,413	$	59,700
Money market funds	24,805		120,986
Total cash and cash equivalents	$	85,218	$	180,686

Gain on Insurance Proceeds

During the first quarter of 2021, the Company received $4.4 million of insurance proceeds in connection with the settlement of a legacy claim; there were no additional insurance proceeds were received during the three months ended June 30, 2021.

Other Long-Term Liabilities

Other long-term liabilities represent amounts owed to employees that participate in the Company’s deferred compensation plan and the long-term portion of the Coronavirus Aid, Relief, and Economic Security Act (the “CARES Act”) deferred payroll taxes. The amount owed to employees participating in the deferred compensation plan was $2.8 million at June 30, 2021 and December 31, 2020. Additionally, indemnification and net deferred tax liabilities resulting from the Punchh Acquisition of approximately $6.0 million and $2.5 million, respectively, are presented within other long-term liabilities. (See “Note 3 — Acquisition” for additional information.)

Under the CARES Act employers can defer payment of the employer portion of social security taxes through the end of 2020, with 50% of the deferred amount due December 31, 2021 and the remaining 50% due December 31, 2022. As permitted under the CARES Act, the Company deferred payment of the employer portion of social security taxes through the end of 2020. As of June 30, 2021 and December 31, 2020, the Company deferred a total of $2.8 million of payroll taxes during 2020, to be paid equally in the fourth quarters of 2021 and 2022. The current portion of the deferred payroll taxes was $1.4 million at June 30, 2021 and December 31, 2020 and was included within accrued salaries and benefits and $1.4 million in other long-term liabilities on the consolidated balance sheet.

Recently Adopted Accounting Pronouncements

In December 2019, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) ASU 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes, which is intended to simplify various requirements related to accounting for income taxes. ASU 2019-12 removes certain exceptions to the general principles in Topic 740 and clarifies and amends existing guidance to improve consistent application. The Company adopted ASU 2019-12 effective January 1, 2021, and the application of the standard had no material impact on the Company's financial statements for the six months ended June 30, 2021.

Accounting Pronouncements Not Yet Adopted

In August 2020, the FASB issued ASU 2020-06, Debt – Debt with Conversion and Other Options (Subtopic 470-20) and Derivatives and Hedging – Contracts in Entity’s Own Equity (Subtopic 815-40), which is intended to reduce the number of accounting models for convertible debt instruments and convertible preferred stock, and amend guidance for the derivatives scope exception for contracts in an entity’s own equity to reduce form-over-substance-based accounting conclusions. ASU 2020-06 is effective for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2021, with early adoption permitted. The Company is currently assessing the impact of this standard on its financial statements.

With the exception of the standards discussed above, there were no other recent accounting pronouncements or changes in accounting pronouncements during the three months ended June 30, 2021 that are of significance or potential significance to the Company.

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Revenue Recognition

6 Months Ended

Jun. 30, 2021

Revenue from Contract with Customer [Abstract]

Revenue Recognition

Revenue Recognition

The Company's revenue is derived from software as a service (“SaaS”), hardware and software sales, software activation, hardware support, installations, maintenance and professional services. Accounting Standards Codification (“ASC”) Topic 606: Revenue from Contracts with Customers requires the Company to distinguish and measure performance obligations under customer contracts. Contract consideration is allocated to all performance obligations within the arrangement or contract. Performance obligations that are determined not to be distinct are combined with other performance obligations until the combined unit is determined to be distinct and that combined unit is then recognized as revenue over time or at a point in time depending on when control is transferred.

The Company evaluated the potential performance obligations within its Restaurant/Retail segment and evaluated whether each performance obligation met the ASC Topic 606 criteria to be considered a distinct performance obligation. Revenue in the Restaurant/Retail segment is recognized at a point in time for software, hardware and installations. Revenue on these items are recognized when the customer obtains control of the asset. This generally occurs upon delivery and acceptance by the customer or upon installation or delivery to a third party carrier for onward delivery to customer. Additionally, revenue in the Restaurant/Retail segment relating to SaaS, the Company's Advanced Exchange hardware service program, its on-site support and other services is recognized over time as the customer simultaneously receives and consumes the benefits of the Company’s performance obligations. The Company’s support services are stand-ready obligations that are provided over the life of the contract, generally 12 months. The Company offers installation services to its customers for hardware and software for which the Company primarily hires third-party contractors to install the equipment on the Company's behalf. The Company pays third party contractors an installation service fee based on an hourly rate agreed to by the Company and contractor. When third party installers are used, the Company determines whether the nature of its performance obligations is to provide the specified goods

or services itself (principal) or to arrange for a third-party to provide the goods or services (agent). In the Company's customer arrangements, the Company is primarily responsible for providing a good or service, has inventory risk before the good or service is transferred to the customer, and discretion in establishing prices; as a result, the Company has concluded that it is the principal in the arrangement and records installation revenue on a gross basis.

The support services associated with hardware and software sales are “stand-ready obligations” satisfied over time on the basis that the customer consumes and receives a benefit from having access to the Company's support resources, when and as needed, throughout the contract term. For this reason, the support services are recognized ratably over the contract term since the Company satisfies its obligation to stand ready by performing these services each day. Contracts typically require payment within 30 to 90 days from the shipping date or installation date, depending on the Company's terms with the customer. The primary method used to estimate a stand-alone selling price, is the price that the Company charges for the particular good or service sold by the Company separately under similar circumstances to similar customers. The Company determines stand-alone selling prices as follows: hardware, software and software activation (one-time fee at the initial offering of software or SaaS) performance obligations are recognized at a stand-alone selling price based on the price at which the Company sells the particular good or service separately in similar circumstances and to similar customers. The stand-alone selling price for all other performance obligations, including: pass-through hardware, such as terminals, printers, or card readers; hardware support (referred to as Advanced Exchange), installation, maintenance, software upgrades, and professional services (project management) is recognized by using an expected cost plus margin.

The Company's revenue in the Government segment is recognized over time as control is generally transferred continuously to its customers. Revenue generated by the Government segment is predominantly related to services; provided, however, revenue is also generated through the sale of materials, software, hardware, and maintenance. For the Government segment cost plus fixed fee contract portfolio, revenue is recognized over time using costs incurred to date to measure progress toward satisfying the Company's performance obligations. Incurred cost represents work performed, which corresponds with, and thereby best depicts, the transfer of control to the customer. Contract costs include labor, material, overhead and general and administrative expenses. Profit is recognized on the fixed fee portion of the contract as costs are incurred and invoiced. Long-term fixed price contracts involve the use of judgment to estimate the total contract revenue and costs. For long-term fixed price contracts, the Company estimates the profit on a contract as the difference between the total estimated revenue and expected costs to complete the contract, and recognize that profit over the life of the contract. Contract estimates are based on various assumptions to project the outcome of future events. These assumptions include: labor productivity and availability; the complexity of the work to be performed; and the performance of subcontractors. Revenue and profit in future periods of contract performance are recognized using the aforesaid assumptions, and adjusting the estimate of costs to complete a contract. Once the services provided are determined to be distinct or not distinct, the Company evaluates how to allocate the transaction price. Generally, the Government segment does not sell the same good or service to similar customers and the contract performance obligations are unique to each government solicitation. The performance obligations are typically not distinct. In cases where there are distinct performance obligations, the transaction price would be allocated to each performance obligation on a ratable basis based upon the stand-alone selling price of each performance obligation. Cost plus margin is used for the cost plus fixed fee contract portfolios as well as the fixed price and time and materials contracts portfolios to determine the stand-alone selling price.

In the Government segment, when determining revenue recognition, the Company analyzes whether its performance obligations under Government contracts are satisfied over a period of time or at a point in time. In general, the Company's performance obligations are satisfied over a period of time; however, there may be circumstances where the latter or both scenarios could apply to a contract.

The Company usually expects payment within 30 to 90 days from satisfaction of its performance obligation. None of the Company's contracts as of June 30, 2021 or June 30, 2020 contained a significant financing component.

Performance Obligations Outstanding

The Company's performance obligations outstanding represent the transaction price of firm, non-cancellable orders, with expected delivery dates to customers after June 30, 2021 and 2020, respectively, for work that has not yet been performed. The activity of outstanding performance obligations as it relates to customer deposits and deferred service revenue is as follows:

(in thousands)	2021		2020
Beginning balance - January 1	$	11,082	$	12,486
Acquired deferred revenue (Note 3)	11,125		—
Recognition of deferred revenue	(11,437)		(7,727)
Deferral of revenue	7,321		7,268
Ending balance - June 30	$	18,091	$	12,027

The above table excludes customer deposits of $1.7 million and $1.5 million for the six months ended June 30, 2021 and 2020, respectively. The majority of the deferred revenue balances above relate to professional services, maintenance agreements, and software licenses. These balances are recognized on a straight-line basis over the life of the contract, with the majority of the balance to be recognized within the next twelve months.

In the Restaurant/Retail segment most performance obligations relate to service and support contracts, approximately 71% of which the Company expects to fulfill within one year. The Company expects to fulfill 100% of support and service contracts within 60 months. At June 30, 2021 and December 31, 2020, transaction prices allocated to future performance obligations were $18.1 million and $11.1 million, respectively.

During the three months ended June 30, 2021 and 2020, the Company recognized revenue of $8.8 million and $3.6 million, respectively, which are included in contract liabilities at the beginning of each such period. During the six months ended June 30, 2021 and 2020, the Company recognized revenue of $11.4 million and $7.7 million, respectively, which are included in contract liabilities at the beginning of each such period.

In the Government segment, the value of existing contracts at June 30, 2021, net of amounts relating to work performed to that date, was approximately $141.2 million, of which $32.1 million was funded, and at December 31, 2020, net of amounts relating to work performed to that date, was approximately $150.5 million, of which $27.8 million was funded. The value of existing contracts in the Government segment, net of amounts relating to work performed at June 30, 2021, are expected to be recognized as revenue over time as follows (in thousands):

Next 12 Months	$	67,995
Months 13-24	39,101
Months 25-36	22,647
Thereafter	11,464
TOTAL	$	141,207

Disaggregated Revenue

The Company disaggregates revenue from contracts with customers by major product line for each of its reporting segments because the Company believes it best depicts how the nature, amount, timing and uncertainty of revenue and cash flows are affected by economic factors.

Disaggregation of revenue is as follows (in thousands):

	Three months ended June 30, 2021
	Restaurant/Retail point in time		Restaurant/Retail over time		Government over time
Hardware	$	23,355	$	—	$	—
Software	294		14,806		—
Service	5,462		7,207		—
Mission Systems	—		—		9,284
ISR Solutions	—		—		8,338
Product	—		—		204
TOTAL	$	29,111	$	22,013	$	17,826

	Three months ended June 30, 2020
	Restaurant/Retail point in time		Restaurant/Retail over time		Government over time
Hardware	$	12,104	$	—	$	—
Software	624		7,232		—
Service	2,170		5,503		—
Mission Systems	—		—		8,087
ISR Solutions	—		—		9,742
Product	—		—		229
TOTAL	$	14,898	$	12,735	$	18,058

The Company has reclassified the prior year information in the above table to conform to the current year presentation; Restaurant/Retail of $27.6 million is presented across hardware, software and service, and ISR solutions of $9.9 million is presented across ISR solutions and product.

	Six months ended June 30, 2021
	Restaurant/Retail point in time		Restaurant/Retail over time		Government over time
Hardware	$	41,190	$	—	$	—
Software	537		22,439		—
Service	8,874		14,668		—
Mission Systems	—		—		18,831
ISR Solutions	—		—		16,469
Product	—		—		409
TOTAL	$	50,601	$	37,107	$	35,709

	Six months ended June 30, 2020
	Restaurant/Retail point in time		Restaurant/Retail over time		Government over time
Hardware	$	30,241	$	—	$	—
Software	1,186		14,618		—
Service	7,112		11,885		—
Mission Systems	—		—		16,535
ISR Solutions	—		—		18,514
Product					332
TOTAL	$	38,539	$	26,503	$	35,381

The Company has reclassified the prior year information in the above table to conform to the current year presentation; Restaurant/Retail of $65.0 million is presented across hardware, software and service, and ISR solutions of $18.8 million is presented across ISR solutions and product.

Practical Expedients and Exemptions

The Company generally expenses sales commissions when incurred because the amortization period would be less than one year or the total amount of commissions is immaterial. Commissions are recorded in selling, general and administrative expenses. The Company elected to exclude from the transaction price measurement, all taxes assessed by governmental authorities that are both imposed on and concurrent with a specific revenue-producing transaction and collected by the Company from a customer (for example, sales, use, value added, and some excise taxes).

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Acquisition

6 Months Ended

Jun. 30, 2021

Business Combination and Asset Acquisition [Abstract]

Acquisition

Acquisition

On April 8, 2021 (the “Closing Date”), the Company, ParTech, Inc., and Sliver Merger Sub, Inc., a wholly owned subsidiary of ParTech, Inc. (“Merger Sub”), entered into an Agreement and Plan of Merger (the “Merger Agreement”) with Punchh Inc. (“Punchh”), and Fortis Advisors LLC, solely in its capacity as the initial Stockholder Representative. Pursuant to the Merger Agreement, on April 8, 2021, Merger Sub merged with and into Punchh (the “Merger”), with Punchh surviving the Merger and becoming a wholly owned subsidiary of the Company (“Punchh Acquisition”). Punchh is a leader in SaaS-based customer loyalty and engagement solutions. With this acquisition, the Company offers its customers a unified commerce cloud platform with Brink POS cloud software for front-of-house, Data Central for back-office cloud software, PAR Pay and PAR Payment Services for payment solutions, and Punchh for loyalty and engagement software.

In connection with the Merger, the Company paid former Punchh equity holders approximately $509.6 million (including holders of vested options and warrants) consisting of approximately (i) $400.9 million in cash (the “Cash Consideration”), and (ii) 1,493,130 shares of the Company's common stock, in each case subject to certain adjustments (including customary adjustments for Punchh cash, debt, debt-like items, and net working capital at closing) for 100% of the equity interests in Punchh. An additional 101,072 shares of the Company's common stock are reserved for options granted as replacement awards for fully vested unexercised awards assumed in connection with the Merger. Further, the Company incurred acquisition related expenses of approximately $3.4 million. Consideration for total common shares issued and reserved of 1,594,202 was determined using a fair value share price of $68.00 (“Equity Consideration”), representing total Equity Consideration of $108.7 million. Approximately $1.1 million of the Cash Consideration had not yet settled as of June 30, 2021.

In connection with, and to partially fund the Cash Consideration for, the Merger, on April 8, 2021, the Company, together with certain of its U.S. Subsidiaries, as guarantors, entered into a credit agreement with the lenders party thereto, and Owl Rock First Lien Master Fund, L.P., as administrative agent and collateral agent (the “Owl Rock Credit Agreement”), that provides for a term loan in an initial aggregate principal amount of $180.0 million; and (ii) securities purchase agreements (the “Purchase Agreements”) with each of PAR Act III, LLC (“Act III”), and certain funds and accounts advised by T. Rowe Price Associates, Inc., acting as investment adviser (such funds and accounts being collectively referred to herein as “TRP”), to raise approximately $160.0 million through a private placement of the Company's common stock. The Company also issued to Act III a warrant (the “Warrant”) to purchase 500,000 shares of the Company's common stock with an exercise price of $76.50 per share and five year exercise period.

Additionally, on the Closing Date approximately $6.0 million of the Cash Consideration was deposited into a third party escrow fund, to be held for up to 18-months following the Closing Date, to fund (i) potential payment obligations of Punchh equity holders with respect to post-closing adjustments to the Cash and Equity Consideration and (ii) potential post-closing indemnification obligations of Punchh equity holders, in each case in accordance with the terms of the Merger Agreement. The Company recognized indemnification assets and liabilities of approximately $6.0 million to other assets and other long-term liabilities, respectively, to account for amounts deposited into the third party escrow fund.

Allocation of Acquisition Consideration

The Punchh Acquisition was accounted for as a business combination in accordance with ASC Topic 805, Business Combinations. Accordingly, assets acquired and liabilities assumed in the Punchh Acquisition were accounted for at their preliminarily determined respective fair values as of April 8, 2021. The preliminary fair value determinations were based on management's best estimates and assumptions, and through the use of independent valuation and tax consultants. Identified preliminary fair values are subject to measurement period adjustments within the permitted measurement period (up to one year from the acquisition date) as independent consultants finalize their procedures and net working capital adjustments are agreed upon and settled.

The following table presents management's preliminary purchase price allocation:

(in thousands)	Purchase price allocation
Cash	$	22,714
Accounts receivable	10,214
Property and equipment	592
Right of use lease assets	2,473
Developed technology	88,200
Customer relationships	7,500
Indemnification assets	5,950
Trade name	5,800
Prepaid and other acquired assets	2,764
Goodwill	417,559
Total assets	563,766
Accounts payable and accrued expenses	15,827
Deferred revenue	11,125
Loan payables	3,508
Right of use lease liabilities	2,787
Indemnification liabilities	5,950
Deferred taxes	14,930
Consideration paid	$	509,639

Intangible Assets

The Company identified three acquired intangible assets in the Punchh Acquisition: developed technology; customer relationships; and, the Punchh trade name. The preliminary fair value of developed technology and customer relationship intangible assets were determined utilizing the “multi-period excess earnings method”, which is predicated upon the calculation of the net present value of after-tax net cash flows respectively attributable to each asset. The preliminary fair value of the Punchh trade name intangible was determined utilizing the “relief from royalty” approach, which is a form of the income approach that attributes savings incurred from not having to pay a royalty for the use of an asset. The estimated useful life of these identifiable intangible assets was preliminarily determined to be indefinite for the Punchh trade name and seven years for both the developed technology and customer relationships intangible assets.

Goodwill

Goodwill represents the excess of consideration transferred for the fair value of net identifiable assets acquired and is tested for impairment at least annually. It is not deductible for income tax purposes.

Deferred Revenue

Deferred revenue acquired in the Punchh Acquisition was fair valued to determined allocation of consideration transferred to assume the liability. The preliminary fair value was determined utilizing the “bottom-up” approach, which is a form of the income approach that measures the liability as the direct, incremental costs to fulfill the legal obligation, plus a reasonable profit margin for the services being delivered.

Loans Payable

Loan liabilities assumed in the Punchh Acquisition were primarily comprised of Punchh's $3.3 million CARES Act Paycheck Protection Program loan. The Company extinguished all assumed loan payables, including the assumed CARES Act loan, through repayment of the loans on the Closing Date.

Right-of-Use Lease Assets and Liabilities

The Company assumed real property leases in the Punchh Acquisition related to office space in California, Texas and India and have accounted for these leases as Operating Leases in accordance with ASC 842, Leases. The assumed leases have lease terms that run through 2021 to 2026. Valuation specialists were utilized by the Company to appraise the assumed leases against competitive market rates to determine the fair value of the lease liabilities assumed, which identified a $0.3 million unfavorable

lease liability that the Company recognized as part of the lease right of use asset. The income approach was applied to value the identified unfavorable lease liability.

Deferred Taxes

The Company determined the deferred tax position to be recorded at the time of the Punchh Acquisition in accordance with ASC 740, Income Taxes, resulting in recognition of deferred tax liabilities for future reversing of taxable temporary differences primarily for intangible assets and deferred tax assets primarily relating to net operating losses as of the Closing Date. A valuation allowance was also recorded against certain recognized deferred tax assets based on an evaluation of the realizability of the identified assets. These recognized deferred tax assets, liabilities and valuation allowance resulted in a preliminary net deferred tax liability of $14.9 million relating to the Punchh Acquisition.

The net deferred tax liability relating to the Punchh Acquisition was determined by the Company to provide future taxable temporary differences that allow for the Company to utilize certain previously fully reserved deferred tax assets. Accordingly, the Company recognized a reduction to its valuation allowance in the three months ended June 30, 2021, resulting in a net tax benefit of $12.4 million for the period.

Unaudited Pro Forma Financial Information

For the three and six months ended June 30, 2021, the Punchh Acquisition resulted in additional revenues of $8.1 million. The Company determined it impractical to report net loss for the Punchh Acquisition for the three and six months ended June 30, 2021. The unaudited pro forma results of operations are not necessarily indicative of the results that would have occurred had the Punchh Acquisition been consummated at the beginning of the periods presented, nor are they necessarily indicative of any future consolidated operating results.

The following table summarizes the Company's unaudited pro forma operating results:

	Three months ended June 30,				Six months ended June 30,
(in thousands)	2021		2020		2021		2020
Total revenue	$	69,602	$	51,727	$	132,137	$	112,829
Net loss	$	(10,355)	$	(11,592)	$	(21,447)	$	(26,197)

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Accounts Receivable, Net

6 Months Ended

Jun. 30, 2021

Receivables [Abstract]

Accounts Receivable, Net

Accounts Receivable, Net

The Company’s net accounts receivables consists of (in thousands):

	June 30, 2021		December 31, 2020
Government segment:
Billed	$	10,809	$	11,225
Advanced billings	—		(948)
	10,809		10,277
Restaurant/Retail segment:	34,439		32,703
Accounts receivable - net	$	45,248	$	42,980

At June 30, 2021 and December 31, 2020, the Company had current, expected credit loss of $1.9 million and $1.4 million, respectively, against accounts receivable for the Restaurant/Retail segment.

Changes in the current, expected credit loss were as follows:

(in thousands)	2021		2020
Beginning Balance - January 1	$	1,416	$	1,849
Provisions	922		972
Write-offs	(394)		(773)
Recoveries	(15)		—
Ending Balance - June 30	$	1,929	$	2,048

Accounts receivables recorded as of June 30, 2021 and December 31, 2020 represent unconditional rights to payments from customers.

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Inventories, Net

6 Months Ended

Jun. 30, 2021

Inventory Disclosure [Abstract]

Inventories, Net

Inventories, Net

Inventories are used in the manufacture and service of Restaurant/Retail products. The components of inventory, net of reserves, consisted of the following:

(in thousands)	June 30, 2021		December 31, 2020
Finished goods	$	15,482	$	12,747
Work in process	238		16
Component parts	11,484		6,105
Service parts	2,743		2,770
Inventories, net	$	29,947	$	21,638

At June 30, 2021 and December 31, 2020, the Company had excess and obsolescence reserves of $12.4 million and $12.0 million, respectively, against inventories.

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Identifiable Intangible Assets and Goodwill

6 Months Ended

Jun. 30, 2021

Goodwill and Intangible Assets Disclosure [Abstract]

Identifiable Intangible Assets and Goodwill

Identifiable Intangible Assets and Goodwill

The Company's identifiable intangible assets represent intangible assets acquired from acquisitions and software development costs. The Company capitalizes certain costs related to the development of its software platform and other software applications for internal use in accordance with ASC Topic 350-40, Intangibles - Goodwill and Other - Internal - Use Software. The Company begins to capitalize its costs to develop software when preliminary development efforts are successfully completed, management has authorized and committed project funding, and it is probable that the project will be completed and the software will be used as intended. The Company stops capitalizing these costs when the software is substantially complete and ready for its intended use, including the completion of all significant testing. These costs are amortized on a straight-line basis over the estimated useful life of the related asset, generally estimated to be three to five years. The Company also capitalizes costs related to specific upgrades and enhancements, when it is probable the expenditure will result in additional functionality, and expense costs incurred for maintenance and minor upgrades and enhancements. Costs incurred prior to meeting these criteria together with costs incurred for training and maintenance are expensed as incurred and recorded within research and development expenses in the Company's consolidated statements of operations.

The Company exercises judgment in determining the point at which various projects may be capitalized, in assessing the ongoing value of the capitalized costs, and in determining the estimated useful lives over which the costs are amortized. To the extent the Company can change the manner in which new features and functionalities are developed and tested related to its software platform, assessing the ongoing value of capitalized assets or determining the estimated useful lives over which the costs are amortized, the amount of internal-use software development costs the Company capitalizes and amortizes could change in future periods.

Included in identifiable intangible assets are approximately $3.0 million and $6.5 million of costs related to software products that have not satisfied the general release threshold as of June 30, 2021 and December 31, 2020, respectively. These software products will be ready for their intended use within the next 12 months. Software costs placed into service during the three months ended June 30, 2021 and 2020 were $2.7 million and $2.6 million, respectively. Software costs placed into service during the six months ended June 30, 2021 and 2020 were $7.5 million and $4.3 million, respectively. Annual amortization charged to cost of sales is computed using the straight-line method over the remaining estimated economic life of the product, generally three to five years. Amortization of capitalized software development costs for the three months ended June 30, 2021 and 2020 were $5.0 million and $1.5 million, respectively. Amortization of capitalized software development costs for the six months ended June 30, 2021 and 2020 were $7.0 million and $3.1 million, respectively. 

The components of identifiable intangible assets are:

(in thousands)	June 30, 2021		December 31, 2020		Estimated useful life
Acquired and internally developed software costs	$	135,875	$	40,170	3 - 7 years
Customer relationships	12,360		4,860		7 years
Trade names	1,410		1,410		2 - 5 years
Non-competition agreements	30		30		1 year
	149,675		46,470
Less accumulated amortization	(28,127)		(20,265)
	121,548		26,205
Internally developed software costs not yet ready for its intended use	2,978		6,516
Trademarks, trade names (non-amortizable)	6,200		400
	$	130,726	$	33,121

The expected future amortization of intangible assets, assuming straight-line amortization of capitalized software development costs and acquisition related intangibles, excluding software costs not meeting the general release threshold, is as follows (in thousands):

2021, remaining	$	11,630
2022	21,889
2023	19,881
2024	17,281
2025	16,857
Thereafter	34,010
Total	$	121,548

The Company operates in two reporting segments, Restaurant/Retail and Government, are also the Company's identified reporting units for purposes of evaluating goodwill impairment. The Company tests goodwill for impairment on an annual basis, or more often if events or circumstances indicate that there may be impairment of goodwill. Goodwill is assigned to a specific reporting unit at the date the goodwill is initially recorded; once assigned, goodwill no longer retains its association with a particular acquisition and all of the activities within the reporting unit, whether acquired organically or from a third-party, are available to support the value of the goodwill. 

Goodwill carried by the Restaurant/Retail and Government segments is as follows:

(in thousands)
Beginning balance - December 31, 2020	$	41,214
Punchh Acquisition	417,559
Ending balance - June 30, 2021	$	458,773

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Debt

6 Months Ended

Jun. 30, 2021

Debt Disclosure [Abstract]

Debt

Debt

Convertible Senior Notes

On April 15, 2019, the Company sold $80.0 million in aggregate principal amount of 4.500% Convertible Senior Notes due 2024 (the “2024 Notes”). The 2024 Notes were sold pursuant to an indenture, dated April 15, 2019, between the Company and The Bank of New York Mellon Trust Company, N.A., as Trustee (the “2024 Indenture”). The 2024 Notes pay interest at a rate equal to 4.500% per year, payable semiannually in arrears on April 15 and October 15 of each year, beginning October 15, 2019. Interest accrues on the 2024 Notes from the last date to which interest has been paid or duly provided for or, if no interest has been paid or duly provided for, from April 15, 2019. Unless earlier converted, redeemed or repurchased, the 2024 Notes mature on April 15, 2024.

On February 10, 2020, the Company sold $120.0 million in aggregate principal amount of 2.875% Convertible Senior Notes due 2026 (the “2026 Notes” and, together with the 2024 Notes, the “Notes”). The 2026 Notes were sold pursuant to an indenture, dated February 10, 2020 (the “2026 Indenture” and, together with the 2024 Indenture, the “Indentures”), between the

Company and The Bank of New York Mellon Trust Company, N.A., as Trustee. The 2026 Notes pay interest at a rate equal to 2.875% per year, payable semiannually in arrears on April 15 and October 15 of each year, beginning October 15, 2020. Interest accrues on the 2026 Notes from the last date to which interest has been paid or duly provided for or, if no interest has been paid or duly provided for, from February 10, 2020. Unless earlier converted, redeemed or repurchased, the 2026 Notes mature on April 15, 2026.

The Company used approximately $66.3 million (excluding cash payments relating to accrued interest and fractional shares) from its sale of the 2026 Notes and issued 722,423 shares of common stock at $32.43 per share out of treasury stock with an average cost basis of $3.37 per share to repurchase approximately $66.3 million in aggregate principal amount of the 2024 Notes through individually negotiated transactions. Of the total price paid for the 2024 Notes, $59.0 million was allocated to the 2024 Notes settlement, $30.8 million was allocated to equity, and $1.0 million was used to pay off accrued interest on the 2024 Notes. The consideration transferred was allocated to the liability and equity components of the 2024 Notes using the equivalent rate that reflected the borrowing rate for a similar non-convertible debt instrument immediately prior to settlement. The transaction resulted in a loss on settlement of convertible notes of $8.1 million, which is recorded as a Loss on extinguishment of debt in the Company’s unaudited interim condensed consolidated statements of operations. The loss represents the difference between (i) the fair value of the liability component and (ii) the sum of the carrying value of the debt component and any unamortized debt issuance costs at the time of settlement.

The carrying amount of the liability component was calculated by estimating the fair value of similar notes that do not have associated convertible features. The carrying amount of the equity component, representing the conversion option, was determined by deducting the fair value of the liability component from the fair value amount of the Notes. The valuation model used in determining the fair value of the liability component for the Notes includes inputs, such as the implied debt yield within the nonconvertible borrowing rate. The implied estimated effective rate of the liability component of the 2024 Notes and 2026 Notes was 10.2% and 7.3%, respectively.

The Notes are senior, unsecured obligations of the Company. The 2024 Notes and the 2026 Notes are convertible, in whole or in part, at the option of the holder, upon the occurrence of specified events or certain fundamental changes set forth in the Indentures prior to the close of business on the business day immediately preceding October 15, 2023 and October 15, 2025, respectively; and, thereafter, at any time until the close of business on the second business day immediately preceding maturity. The 2024 Notes are convertible into Company common stock at an initial conversion rate of 35.0217 shares per $1,000 principal amount and the 2026 Notes are convertible into Company common stock at an initial conversion rate of 23.2722 shares per $1,000 principal amount. Upon conversion, the Company may elect to settle by paying or delivering either solely cash, shares of Company common stock or a combination of cash and shares of Company common stock.

In accordance with ASC Topic 470-20 Debt with Conversion and Other Options — Beneficial Conversion Features, the initial measurement of the 2024 Notes at fair value resulted in a liability of $62.4 million and as such, the calculated discount resulted in an implied value of the convertible feature recognized in additional paid in capital of $17.6 million; and the initial measurement of the 2026 Notes at fair value resulted in a liability of $93.8 million and as such, the calculated discount resulted in an implied value of the convertible feature recognized in additional paid in capital of $26.2 million. Issuance costs for the Notes amounted to $4.9 million and $4.2 million for the 2024 Notes and 2026 Notes, respectively. These costs were allocated to debt and equity components on a ratable basis. For the 2024 Notes this amounted to $3.8 million and $1.1 million to the debt and equity components, respectively. For the 2026 Notes this amounted to $3.3 million and $0.9 million to the debt and equity components, respectively.

The Indentures contain covenants that, among other things, restrict the Company’s ability to merge, consolidate or sell, or otherwise dispose of, substantially all of its assets and customary Events of Default (as defined in the Indentures).

In connection with the sale of the 2026 Notes, the Company recorded an income tax benefit of $4.4 million in the first six months of 2020 as a result of the creation of a deferred tax liability associated with the portion of the 2026 Notes that was classified within shareholders' equity. While GAAP requires the offset of the deferred tax liability to be recorded in additional paid in capital, consistent with the equity portion of the 2026 Notes, the creation of the deferred tax liability produced evidence of recoverability of the Company's net deferred tax assets which resulted in the release of a valuation allowance, totaling $4.4 million, reflected as an income tax benefit in the first six months of 2020.

Credit Facility

In connection with, and to partially fund the Cash Consideration for the Punchh Acquisition, on April 8, 2021, the Company entered into the Owl Rock Credit Agreement. The Owl Rock Credit Agreement provides for a term loan in the initial aggregate principal amount of $180.0 million (the “Credit Facility” and, the loans thereunder, the “Term Loan”). Issuance costs, which included a 2% Original Issue Discount, amounted to $9.3 million with net proceeds amounting to $170.7 million. The Credit

Facility may be increased by up to $25.0 million, plus an additional unlimited amount subject to compliance with a first lien net annual recurring revenue leverage ratio test of 2.10 to 1.00.

The Term Loan matures on April 8, 2025 and bear interest at a rate equal to either a base rate plus a margin of 3.75% or a Eurocurrency rate plus a margin of 4.75%, as selected by the Company. Voluntary prepayments of the Term Loan, as well as certain mandatory prepayments of the Term Loan, require payment of a prepayment premium of 2.0% during the first year of the Credit Facility and 1.0% during the second and third year of the Credit Facility. The Term Loan is secured by a first lien on substantially all of the Company's and the subsidiary guarantors' assets.

Under the Owl Rock Credit Agreement, the Company is required to maintain liquidity of at least $20.0 million and a first lien net annual recurring revenue leverage ratio of no greater than the level set forth in the Credit Facility for the relevant quarter, which starts at 2.60 to 1.00 and declines over time to 1.30 to 1.00.

The Owl Rock Credit Agreement contains customary representations and warranties and affirmative and negative covenants, including covenants that restrict the Company and certain of its subsidiaries ability to incur additional indebtedness, incur or permit to exist liens on assets, make investments and acquisitions, consolidate or merge, engage in asset sales and pay dividends, of which the Company was in compliance for the three months ended June 30, 2021. Obligations under the Owl Rock Credit Agreement may be accelerated upon certain customary events of default (subject to grace or cure periods, as appropriate).

The following table summarizes information about the net carrying amounts of the Notes and the Credit Facility as of June 30, 2021:

(in thousands)	2024 Notes		2026 Notes		Owl Rock Credit Agreement
Principal amount of notes outstanding	$	13,750	$	120,000	$	180,000
Unamortized discount and unamortized debt issuance cost	(2,271)		(23,962)		(8,789)
Total long-term portion of notes payable	$	11,479	$	96,038	$	171,211

The following tables summarizes interest expense recognized on the Notes and on the Credit Facility:

	Three months ended June 30,
(in thousands)	2021		2020
Contractual interest expense	$	3,196	$	1,000
Amortization of debt issuance costs and discount	1,737		1,102
Total interest expense	$	4,933	$	2,102

	Six months ended June 30,
(in thousands)	2021		2020
Contractual interest expense	$	4,213	$	2,015
Amortization of debt issuance costs and discount	2,917		2,059
Total interest expense	$	7,130	$	4,074

In connection with the acquisition of AccSys, LLC (otherwise known as “Restaurant Magic”) in December 2019, the Company entered into a $2.0 million subordinated promissory note. The note bears interest at 5.75% per annum, with monthly payments of principal and interest in the amount of $60.6 thousand payable beginning January 15, 2020 through maturity on December 15, 2022. As of June 30, 2021, the outstanding balance of the subordinated promissory note was $1.0 million of which $0.7 million was in the current portion of long-term debt.

The following table summarizes the future principal payments as of June 30, 2021 (in thousands):

2021, remaining	$	338
2022	705
2023	—
2024	13,750
2025	180,000
Thereafter	120,000
Total	$	314,793

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Common Stock

6 Months Ended

Jun. 30, 2021

Equity [Abstract]

Common Stock

Common Stock

In connection with, and to partially fund the Cash Consideration of the Punchh Acquisition, on April 8, 2021, the Company entered into the Purchase Agreements with Act III and TRP to raise approximately $160.0 million through a private placement of the Company's common stock. Pursuant to the Purchase Agreements, the Company issued and sold (i) 73,530 shares of its common stock to Act III for a gross purchase price of approximately $5.0 million ($68.00 per share), and (ii) 2,279,412 shares of common stock to TRP for a gross purchase price of approximately $155.0 million ($68.00 per share) for an aggregate of 2,352,942 shares. The Company incurred $4.3 million of issuance costs in connection with the sale of its common stock. The Company also issued to Act III a warrant to purchase 500,000 shares of common stock with an exercise price of $76.50 per share and five year exercise period (the “Warrant”). The Warrant is accounted for as an equity instrument pursuant to ASC 815, Derivatives and Hedging, due to the Warrant contractually permitting only settlement in non-redeemable common shares upon exercise. Issuance date fair value of the Warrant was determined to be $14.3 million based on using the Black-Scholes model with the following assumptions:

Expected term	5.0 years
Risk free interest rate	0.85		%
Expected volatility	53.78		%
Expected dividend yield	None
Fair value (per warrant)	$	28.65

The Company also issued 1,493,130 of its common stock as part of the Equity Consideration of the Punchh Acquisition. See “Note 3 — Acquisition” for additional information about the Punchh Acquisition.

On October 5, 2020, the Company completed an underwritten public offering (the “Secondary Offering”) of 3,350,000 shares of common stock at a price to the public of $38.00 per share, resulting in $121.8 million of proceeds, net of underwriting discounts and commissions and offering expenses payable by the Company. In connection with the Secondary Offering, the Company granted Jeffries LLC, the underwriter of the offering, a 30 day option to purchase up to an additional 502,500 shares of common stock at the same public offering price, less underwriting discounts and commissions. On November 3, 2020, Jeffries, LLC partially exercised its option and purchased 266,022 shares of common stock, resulting in an additional $9.6 million of proceeds, net of underwriting discounts and commissions and offering expenses payable by the Company.

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Stock Based Compensation

6 Months Ended

Jun. 30, 2021

Share-based Payment Arrangement [Abstract]

Stock Based Compensation

Stock-Based Compensation

The Company applies the fair value recognition provisions of ASC Topic 718: Stock Compensation. Stock-based compensation expense, net of forfeitures of $64.0 thousand and $27.0 thousand for the three months ended June 30, 2021 and 2020, respectively, and stock-based compensation expense, net of forfeitures of $107.0 thousand and $32.0 thousand for six months ended June 30, 2021 and 2020, respectively, was recorded in the following line items in the condensed consolidated statements of operations for the three and six months ended June 30:

	Three months ended June 30,				Six months ended June 30,
	2021		2020		2021		2020
Cost of sales - contracts	$	116	$	101	$	184	$	199
Selling, general and administrative	4,135		1,022		5,387		2,013
Total stock-based compensation expense	$	4,251	$	1,123	$	5,571	$	2,212

At June 30, 2021, the aggregate unrecognized compensation expense related to unvested equity awards was $39.2 million, which is expected to be recognized as compensation expense in fiscal years 2021 through 2024.

A summary of stock option activity for the six months ended June 30, 2021 is below:

(in thousands, except for exercise price)	Options outstanding	Weighted average exercise price
Outstanding at January 1, 2021	957	$	14.29
Granted	563	7.79
Exercised	(54)	10.70
Canceled/forfeited	(63)	13.64
Outstanding at June 30, 2021	1,403	$	11.83

The fair value of options at the date of the grant was estimated using the Black-Scholes model with the following assumptions for the six months ended June 30, 2021:

Weighted average expected term	3.1 years
Weighted average risk-free interest rate	0.4		%
Weighted average expected volatility	56.5		%
Expected dividend yield	None
Estimated fair value (per share)	$	60.47

A summary of unvested restricted stock activity for the six months ended June 30, 2021 is below:

(in thousands, except for award value)	Restricted Stock Awards	Weighted average award value
Outstanding at January 1, 2021	61	$	25.62
Granted	2	22.36
Vested	(34)	24.81
Canceled/forfeited	(1)	20.94
Outstanding at June 30, 2021	28	$	26.51

A summary of unvested restricted stock units (“RSU”) activity for the six months ended June 30, 2021 is below:

(in thousands, except for award value)	RSU Awards	Weighted average award value
Outstanding at January 1, 2021	427	$	15.46
Granted	149	67.24
Vested	(115)	17.08
Canceled/forfeited	(4)	66.82
Outstanding at June 30, 2021	457	$	31.39

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Net Loss Per Share

6 Months Ended

Jun. 30, 2021

Earnings Per Share [Abstract]

Net Loss Per Share

Net Loss Per Share

Earnings per share is calculated in accordance with ASC Topic 260: Earnings per Share, which specifies the computation, presentation and disclosure requirements for earnings per share (“EPS”). It requires the presentation of basic and diluted EPS. Basic EPS excludes all dilution and is based upon the weighted average number of shares of common stock outstanding during the period. Diluted EPS reflects the potential dilution that would occur if convertible securities or other contracts to issue common stock were exercised. At June 30, 2021, there were 1,403,000 anti-dilutive stock options outstanding compared to 928,000 as of June 30, 2020. At June 30, 2021 there were 457,000 anti-dilutive restricted stock units compared to 427,000 as of June 30, 2020.

The potential effects of 2024 Notes and 2026 Notes conversion features were excluded from the diluted net loss per share as of June 30, 2021 and 2020. Potential shares from 2024 Notes and 2026 Notes conversion features at respective maximum

conversion rates of 46.4037 per share and 30.8356 per share are approximately 638,051 and 3,700,272, respectively. See “Note 7 — Debt” for additional information about the Notes.

As discussed in “Note 3 — Acquisition”, the Company issued to Act III a Warrant to purchase 500,000 shares of common stock with an exercise price of $76.50 per share and were excluded from the diluted net loss per share as of June 30, 2021 due to their anti-dilutive impact.

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Contingencies

6 Months Ended

Jun. 30, 2021

Commitments and Contingencies Disclosure [Abstract]

Contingencies

Contingencies

From time to time, the Company is party to legal proceedings arising in the ordinary course of business. Additionally, U.S. Government contract costs are subject to periodic audit and adjustment. Based on information currently available, and based on its evaluation of such information, the Company believes the legal proceedings in which it is currently involved are not material or are not likely to result in a material adverse effect on the Company’s business, financial condition or results of operations, or cannot currently be estimated.

On March 21, 2019, Kandice Neals on behalf of herself and others similarly situated (the “Neals Plaintiff”) filed a complaint against PAR Technology Corporation in the Circuit Court of Cook County, Illinois County Department, Chancery Division. The complaint asserted that PAR Technology Corporation violated the Illinois Biometric Information Privacy Act in the alleged collection, use, and storage of her and others' biometric data derived from fingerprint scans taken for authentication purposes on point-of-sale systems. The lawsuit was removed to the Federal District Court for the Northern District of Illinois (the “District Court”) and was subsequently dismissed on December 19, 2019 without prejudice. On January 15, 2020, the Neals Plaintiff filed an amended complaint against ParTech, Inc. with the District Court. On January 29, 2020, ParTech, Inc. filed its answer and affirmative defenses to the amended complaint. The Company believes that this lawsuit is without merit. The Company’s estimated liability for this complaint is not material and related contingencies are not expected to have a material effect on the Company’s financial statements.

In 2016, the Company's Audit Committee commenced an internal investigation into conduct at the Company's China and Singapore offices and voluntarily notified the SEC and the U.S. Department of Justice (“DOJ”) of the internal investigation. Following the conclusion of the Audit Committee's internal investigation, the Company voluntarily reported the relevant findings of the investigation to the China and Singapore authorities. In early April 2019, the SEC notified the Company that based on current information, it did not intend to recommend an enforcement action against the Company; shortly thereafter, the DOJ advised that it did not intend to separately proceed. The Company was recently notified that the Singaporean authority has determined not to assess further penalties. The Company is unable to predict what actions the Chinese agencies might take.

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Segment and Related Information

6 Months Ended

Jun. 30, 2021

Segment Reporting [Abstract]

Segment and Related Information

Segment and Related Information

The Company is organized in two segments, Restaurant/Retail and Government. Management views the Restaurant/Retail and Government segments separately in operating its business, as the products and services are different for each segment.

The Restaurant/Retail segment is a provider of software, systems and services to the restaurant and retail industries. The Restaurant/Retail segment provides multi-unit and individual restaurants, franchisees, and enterprise customers in the three major restaurant categories (fast casual, quick serve, and table service) a fully integrated cloud solution with its Brink POS cloud software and POS hardware for the front-of-house, its back-office cloud software Data Central for the back-of-house, its loyalty and customer engagement platform - Punchh, and its wireless headsets for drive-thru order taking. This segment also offers a comprehensive portfolio of services to support its customer' technology and hardware requirements before, during and after software and/or hardware deployments. The Government segment performs complex technical studies, analysis, experiments, develops innovative solutions, and provides on-site engineering in support of advanced defense, security and aerospace systems. This segment also provides expert on-site services for operating and maintaining U.S. Government-owned communication assets.

Information noted as “Other” primarily relates to the Company’s corporate operations.

Information as to the Company’s segments is set forth in the tables below:

Information as to the Company’s segments (continued):

(in thousands)	Three months ended June 30,				Six months ended June 30,
	2021		2020		2021		2020
Net Revenues:
Restaurant/Retail	$	51,124	$	27,633	$	87,708	$	65,042
Government	17,826		18,058		35,709		35,381
Total	$	68,950	$	45,691	$	123,417	$	100,423
Operating loss:
Restaurant/Retail	$	(15,968)	$	(7,697)	$	(25,252)	$	(13,767)
Government	1,405		1,349		2,595		2,528
Other	(2,412)		630		(339)		66
Total	(16,975)		(5,718)		(22,996)		(11,173)
Other expense, net	(341)		(139)		(392)		(764)
Interest expense, net	(4,937)		(2,111)		(7,097)		(4,083)
Loss on extinguishment of debt	—		—		—		(8,123)
Loss before benefit from income taxes	$	(22,253)	$	(7,968)	$	(30,485)	$	(24,143)
Depreciation, amortization and accretion:
Restaurant/Retail	$	5,527	$	1,951	$	7,956	$	3,806
Government	197		40		233		56
Other	2,073		1,567		3,598		2,838
Total	$	7,797	$	3,558	$	11,787	$	6,700
Capital expenditures including software costs:
Restaurant/Retail	$	2,965	$	2,783	$	3,697	$	4,490
Government	302		223		453		434
Other	231		—		288		122
Total	$	3,498	$	3,006	$	4,438	$	5,046
Revenues by country:
United States	$	64,127	$	44,626	$	114,730	$	97,257
Other Countries	4,823		1,065		8,687		3,166
Total	$	68,950	$	45,691	$	123,417	$	100,423

The following table represents assets by reporting segment.

(in thousands)	June 30, 2021		December 31, 2020
Restaurant/Retail	$	706,141	$	140,606
Government	13,775		13,150
Other	77,759		189,993
Total	$	797,675	$	343,749

The following table represents identifiable long-lived tangible assets by country based on the location of the assets.

(in thousands)	June 30, 2021		December 31, 2020
United States	$	189,129	$	250,275
Other Countries	14,268		16,570
Total	$	203,397	$	266,845

The following table represents goodwill by reporting segment.

(in thousands)	June 30, 2021		December 31, 2020
Restaurant/Retail	$	458,037	$	40,478
Government	736		736
Total	$	458,773	$	41,214

Customers comprising 10% or more of the Company’s total revenues by reporting segment are summarized as follows:

	Three months ended June 30,				Six months ended June 30,
	2021		2020		2021		2020
Restaurant/Retail reporting segment:
Dairy Queen	6	%	11	%	7	%	14	%
Yum! Brands, Inc.	11	%	10	%	11	%	11	%
Government reporting segment:
U.S. Department of Defense	26	%	40	%	29	%	35	%
All Others	57	%	39	%	53	%	40	%
	100	%	100	%	100	%	100	%

No other customer within All Others represented 10% or more of the Company’s total revenue for the three and six months ended June 30, 2021 or 2020.

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Fair Value of Financial Instruments

6 Months Ended

Jun. 30, 2021

Fair Value Disclosures [Abstract]

Fair Value of Financial Instruments

Fair Value of Financial Instruments

The Company’s financial instruments have been recorded at fair value using available market information and valuation techniques. The fair value hierarchy is based upon three levels of input, which are:

Level 1 — quoted prices in active markets for identical assets or liabilities (observable)

Level 2 — inputs other than Level 1 that are observable, either directly or indirectly, such as quoted prices for similar assets or liabilities, quoted prices in inactive markets, or other inputs that are observable market data for essentially the full term of the asset or liability (observable)

Level 3 — unobservable inputs that are supported by little or no market activity, but are significant to determining the fair value of the asset or liability (unobservable)

The Company’s financial instruments primarily consist of cash and cash equivalents, trade receivables, trade payables, debt instruments and deferred compensation assets and liabilities. The carrying amounts of cash and cash equivalents, trade receivables and trade payables as of June 30, 2021 and December 31, 2020 were considered representative of their fair values. The estimated fair value of the 2024 Notes and 2026 Notes at June 30, 2021 was $33.7 million and $217.5 million, respectively. The valuation techniques used to determine the fair value of the 2024 Notes and the 2026 Notes are classified within Level 2 of the fair value hierarchy. The estimated fair value of the Owl Rock Credit Agreement at June 30, 2021 was $177.1 million. The valuation techniques used to determine the fair value of the Owl Rock Credit Agreement are classified within Level 2 of the fair value hierarchy.

The deferred compensation assets and liabilities primarily relate to the Company’s deferred compensation plan, which allows for pre-tax salary deferrals for certain key employees. Changes in the fair value of the deferred compensation liabilities are derived using quoted prices in active markets of the asset selections made by plan participants. The deferred compensation liabilities are classified within Level 2, the fair value classification as defined under FASB ASC Topic 820: Fair Value Measurements, because their inputs are derived principally from observable market data by correlation to the hypothetical investments. The Company holds insurance investments to partially offset the Company’s liabilities under its deferred compensation plan, which are recorded at fair value each period using the cash surrender value of the insurance investments.

The amounts owed to employees participating in the deferred compensation plan at June 30, 2021 was $2.6 million compared to $2.8 million at December 31, 2020 and is included in other long-term liabilities on the balance sheets.

The Company's Level 3 contingent consideration liability had a fair value of $0 at June 30, 2021 and December 31, 2020.

The following table provides quantitative information associated with the fair value measurement of the Company’s Level 3 liability for contingent consideration at June 30, 2021 and December 31, 2020.

Contingency Type	Maximum Payout (undiscounted) (in thousands)		Fair Value		Valuation Technique	Unobservable Inputs	Weighted Average or Range
Revenue-based payments	$	1,965	$	—	Monte Carlo	Revenue volatility	25.0	%
						Discount rate	14.0	%
						Projected year(s) of payment	2021-2022

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Basis of Presentation (Policies)

6 Months Ended

Jun. 30, 2021

Organization, Consolidation and Presentation of Financial Statements [Abstract]

Basis of presentation

Basis of Presentation

The accompanying unaudited interim condensed consolidated financial statements (“financial statements”) of PAR Technology Corporation through its consolidated subsidiaries (collectively, the “Company”, “PAR”, “we”, “us” or “our Company”) have been prepared in accordance with accounting principles generally accepted in the United States of America (“GAAP”) for interim financial statements and the instructions to Form 10-Q and Regulation S-X pertaining to interim financial statements as promulgated by the Securities and Exchange Commission (“SEC”). In the opinion of management, the Company's financial statements include all normal and recurring adjustments necessary in order to make the financial statements not misleading and to provide a fair presentation of the Company's financial results for the interim period included in this Quarterly Report on Form 10-Q for the quarter ended June 30, 2021 (this “Quarterly Report”). Interim results are not necessarily indicative of results for the full year or any future periods. The information included in this Quarterly Report should be read in conjunction with the Company's audited consolidated financial statements and notes thereto included in the Company’s Annual Report on Form 10-K for the fiscal year ended December 31, 2020 filed with the SEC on March 16, 2021 (“2020 Annual Report”).

The preparation of the financial statements requires management of the Company to make a number of estimates and assumptions relating to the reported amount of assets and liabilities and the disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the period. Significant items subject to such estimates and assumptions include revenue recognition, stock-based compensation, the recognition and measurement of assets acquired and liabilities assumed in business combinations at fair value, the carrying amount of property, plant and equipment including right-to-use assets and liabilities, identifiable intangible assets and goodwill, the measurement of liabilities and equity recognized for outstanding convertible notes, valuation allowances for receivables, inventories, and measurement of contingent consideration at fair value. Actual results could differ from these estimates. The Company's estimates are subject to uncertainties, including those associated with the ongoing COVID-19 pandemic, which cannot be predicted. There can be no assurance that the COVID-19 pandemic will not have a material adverse effect on the Company's estimates.

Segment Reporting

The Company operates in two distinct reporting segments, Restaurant/Retail and Government. The Company’s chief operating decision maker is the Company’s Chief Executive Officer. The Restaurant/Retail segment provides point-of-sale (“POS”) software and hardware, loyalty software, back-office software, and integrated technical solutions to the restaurant and retail industries. The Government segment provides intelligence, surveillance, and reconnaissance solutions and mission systems support to the United States Department of Defense and other Federal agencies. The financial statements also include corporate operations, which are comprised of enterprise-wide functional departments.

Cash and Cash Equivalents

Cash and Cash Equivalents

The Company considers all highly liquid investments purchased with a remaining maturity of three months or less, to be cash equivalents, including money market funds.

The Company maintained bank balances that, at times, exceeded the federally insured limit during the six months ended June 30, 2021. The Company has not experienced losses relating to these deposits and management does not believe that the Company is exposed to any significant credit risk with respect to these amounts.

Recently Adopted Accounting Pronouncements and Accounting Pronouncements Not Yet Adopted

Recently Adopted Accounting Pronouncements

In December 2019, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) ASU 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes, which is intended to simplify various requirements related to accounting for income taxes. ASU 2019-12 removes certain exceptions to the general principles in Topic 740 and clarifies and amends existing guidance to improve consistent application. The Company adopted ASU 2019-12 effective January 1, 2021, and the application of the standard had no material impact on the Company's financial statements for the six months ended June 30, 2021.

Accounting Pronouncements Not Yet Adopted

In August 2020, the FASB issued ASU 2020-06, Debt – Debt with Conversion and Other Options (Subtopic 470-20) and Derivatives and Hedging – Contracts in Entity’s Own Equity (Subtopic 815-40), which is intended to reduce the number of accounting models for convertible debt instruments and convertible preferred stock, and amend guidance for the derivatives scope exception for contracts in an entity’s own equity to reduce form-over-substance-based accounting conclusions. ASU 2020-06 is effective for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2021, with early adoption permitted. The Company is currently assessing the impact of this standard on its financial statements.

With the exception of the standards discussed above, there were no other recent accounting pronouncements or changes in accounting pronouncements during the three months ended June 30, 2021 that are of significance or potential significance to the Company.

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Basis of Presentation (Tables)

6 Months Ended

Jun. 30, 2021

Organization, Consolidation and Presentation of Financial Statements [Abstract]

Schedule of Cash and Cash Equivalents

Cash and cash equivalents consist of the following (in thousands):

	June 30, 2021		December 31, 2020
Cash and cash equivalents
Cash	$	60,413	$	59,700
Money market funds	24,805		120,986
Total cash and cash equivalents	$	85,218	$	180,686

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Revenue Recognition (Tables)

6 Months Ended

Jun. 30, 2021

Revenue from Contract with Customer [Abstract]

Schedule of Performance Obligations

The activity of outstanding performance obligations as it relates to customer deposits and deferred service revenue is as follows:

(in thousands)	2021		2020
Beginning balance - January 1	$	11,082	$	12,486
Acquired deferred revenue (Note 3)	11,125		—
Recognition of deferred revenue	(11,437)		(7,727)
Deferral of revenue	7,321		7,268
Ending balance - June 30	$	18,091	$	12,027

The value of existing contracts in the Government segment, net of amounts relating to work performed at June 30, 2021, are expected to be recognized as revenue over time as follows (in thousands):

Next 12 Months	$	67,995
Months 13-24	39,101
Months 25-36	22,647
Thereafter	11,464
TOTAL	$	141,207

Schedule of Disaggregated Revenue

Disaggregation of revenue is as follows (in thousands):

	Three months ended June 30, 2021
	Restaurant/Retail point in time		Restaurant/Retail over time		Government over time
Hardware	$	23,355	$	—	$	—
Software	294		14,806		—
Service	5,462		7,207		—
Mission Systems	—		—		9,284
ISR Solutions	—		—		8,338
Product	—		—		204
TOTAL	$	29,111	$	22,013	$	17,826

	Three months ended June 30, 2020
	Restaurant/Retail point in time		Restaurant/Retail over time		Government over time
Hardware	$	12,104	$	—	$	—
Software	624		7,232		—
Service	2,170		5,503		—
Mission Systems	—		—		8,087
ISR Solutions	—		—		9,742
Product	—		—		229
TOTAL	$	14,898	$	12,735	$	18,058

The Company has reclassified the prior year information in the above table to conform to the current year presentation; Restaurant/Retail of $27.6 million is presented across hardware, software and service, and ISR solutions of $9.9 million is presented across ISR solutions and product.

	Six months ended June 30, 2021
	Restaurant/Retail point in time		Restaurant/Retail over time		Government over time
Hardware	$	41,190	$	—	$	—
Software	537		22,439		—
Service	8,874		14,668		—
Mission Systems	—		—		18,831
ISR Solutions	—		—		16,469
Product	—		—		409
TOTAL	$	50,601	$	37,107	$	35,709

	Six months ended June 30, 2020
	Restaurant/Retail point in time		Restaurant/Retail over time		Government over time
Hardware	$	30,241	$	—	$	—
Software	1,186		14,618		—
Service	7,112		11,885		—
Mission Systems	—		—		16,535
ISR Solutions	—		—		18,514
Product					332
TOTAL	$	38,539	$	26,503	$	35,381

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Acquisition (Tables)

6 Months Ended

Jun. 30, 2021

Business Combination and Asset Acquisition [Abstract]

Schedule of Recognized Identified Assets Acquired and Liabilities Assumed

The following table presents management's preliminary purchase price allocation:

(in thousands)	Purchase price allocation
Cash	$	22,714
Accounts receivable	10,214
Property and equipment	592
Right of use lease assets	2,473
Developed technology	88,200
Customer relationships	7,500
Indemnification assets	5,950
Trade name	5,800
Prepaid and other acquired assets	2,764
Goodwill	417,559
Total assets	563,766
Accounts payable and accrued expenses	15,827
Deferred revenue	11,125
Loan payables	3,508
Right of use lease liabilities	2,787
Indemnification liabilities	5,950
Deferred taxes	14,930
Consideration paid	$	509,639

Schedule of Pro Forma Financial Information

he following table summarizes the Company's unaudited pro forma operating results:

	Three months ended June 30,				Six months ended June 30,
(in thousands)	2021		2020		2021		2020
Total revenue	$	69,602	$	51,727	$	132,137	$	112,829
Net loss	$	(10,355)	$	(11,592)	$	(21,447)	$	(26,197)

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Accounts Receivable, Net (Tables)

6 Months Ended

Jun. 30, 2021

Receivables [Abstract]

Schedule of Accounts Receivable, Net

The Company’s net accounts receivables consists of (in thousands):

	June 30, 2021		December 31, 2020
Government segment:
Billed	$	10,809	$	11,225
Advanced billings	—		(948)
	10,809		10,277
Restaurant/Retail segment:	34,439		32,703
Accounts receivable - net	$	45,248	$	42,980

Schedule of Accounts Receivable, Allowance for Credit Loss

At June 30, 2021 and December 31, 2020, the Company had current, expected credit loss of $1.9 million and $1.4 million, respectively, against accounts receivable for the Restaurant/Retail segment.

Changes in the current, expected credit loss were as follows:

(in thousands)	2021		2020
Beginning Balance - January 1	$	1,416	$	1,849
Provisions	922		972
Write-offs	(394)		(773)
Recoveries	(15)		—
Ending Balance - June 30	$	1,929	$	2,048

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Inventories, Net (Tables)

6 Months Ended

Jun. 30, 2021

Inventory Disclosure [Abstract]

Schedule of Inventories

Inventories are used in the manufacture and service of Restaurant/Retail products. The components of inventory, net of reserves, consisted of the following:

(in thousands)	June 30, 2021		December 31, 2020
Finished goods	$	15,482	$	12,747
Work in process	238		16
Component parts	11,484		6,105
Service parts	2,743		2,770
Inventories, net	$	29,947	$	21,638

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Identifiable Intangible Assets and Goodwill (Tables)

6 Months Ended

Jun. 30, 2021

Goodwill and Intangible Assets Disclosure [Abstract]

Schedule of Components of Identifiable Intangible Assets, Excluding Discontinued Operations

The components of identifiable intangible assets are:

(in thousands)	June 30, 2021		December 31, 2020		Estimated useful life
Acquired and internally developed software costs	$	135,875	$	40,170	3 - 7 years
Customer relationships	12,360		4,860		7 years
Trade names	1,410		1,410		2 - 5 years
Non-competition agreements	30		30		1 year
	149,675		46,470
Less accumulated amortization	(28,127)		(20,265)
	121,548		26,205
Internally developed software costs not yet ready for its intended use	2,978		6,516
Trademarks, trade names (non-amortizable)	6,200		400
	$	130,726	$	33,121

Schedule of Future Amortization of Intangible Assets

The expected future amortization of intangible assets, assuming straight-line amortization of capitalized software development costs and acquisition related intangibles, excluding software costs not meeting the general release threshold, is as follows (in thousands):

2021, remaining	$	11,630
2022	21,889
2023	19,881
2024	17,281
2025	16,857
Thereafter	34,010
Total	$	121,548

Schedule of Goodwill

Goodwill carried by the Restaurant/Retail and Government segments is as follows:

(in thousands)
Beginning balance - December 31, 2020	$	41,214
Punchh Acquisition	417,559
Ending balance - June 30, 2021	$	458,773

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Debt (Tables)

6 Months Ended

Jun. 30, 2021

Debt Disclosure [Abstract]

Summary of Equity and Liability Components of the Notes

The following table summarizes information about the net carrying amounts of the Notes and the Credit Facility as of June 30, 2021:

(in thousands)	2024 Notes		2026 Notes		Owl Rock Credit Agreement
Principal amount of notes outstanding	$	13,750	$	120,000	$	180,000
Unamortized discount and unamortized debt issuance cost	(2,271)		(23,962)		(8,789)
Total long-term portion of notes payable	$	11,479	$	96,038	$	171,211

The following tables summarizes interest expense recognized on the Notes and on the Credit Facility:

	Three months ended June 30,
(in thousands)	2021		2020
Contractual interest expense	$	3,196	$	1,000
Amortization of debt issuance costs and discount	1,737		1,102
Total interest expense	$	4,933	$	2,102

	Six months ended June 30,
(in thousands)	2021		2020
Contractual interest expense	$	4,213	$	2,015
Amortization of debt issuance costs and discount	2,917		2,059
Total interest expense	$	7,130	$	4,074

Schedule of Maturities of Notes

The following table summarizes the future principal payments as of June 30, 2021 (in thousands):

2021, remaining	$	338
2022	705
2023	—
2024	13,750
2025	180,000
Thereafter	120,000
Total	$	314,793

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Common Stock (Tables)

6 Months Ended

Jun. 30, 2021

Equity [Abstract]

Schedule of Derivative Assets (Liability) at Fair Value

The Warrant is accounted for as an equity instrument pursuant to ASC 815, Derivatives and Hedging, due to the Warrant contractually permitting only settlement in non-redeemable common shares upon exercise. Issuance date fair value of the Warrant was determined to be $14.3 million based on using the Black-Scholes model with the following assumptions:

Expected term	5.0 years
Risk free interest rate	0.85		%
Expected volatility	53.78		%
Expected dividend yield	None
Fair value (per warrant)	$	28.65

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Stock Based Compensation (Tables)

6 Months Ended

Jun. 30, 2021

Share-based Payment Arrangement [Abstract]

Share-based Payment Arrangement, Expensed and Capitalized, Amount

Stock-based compensation expense, net of forfeitures of $64.0 thousand and $27.0 thousand for the three months ended June 30, 2021 and 2020, respectively, and stock-based compensation expense, net of forfeitures of $107.0 thousand and $32.0 thousand for six months ended June 30, 2021 and 2020, respectively, was recorded in the following line items in the condensed consolidated statements of operations for the three and six months ended June 30:

	Three months ended June 30,				Six months ended June 30,
	2021		2020		2021		2020
Cost of sales - contracts	$	116	$	101	$	184	$	199
Selling, general and administrative	4,135		1,022		5,387		2,013
Total stock-based compensation expense	$	4,251	$	1,123	$	5,571	$	2,212

Summary of Stock Option Activity

A summary of stock option activity for the six months ended June 30, 2021 is below:

(in thousands, except for exercise price)	Options outstanding	Weighted average exercise price
Outstanding at January 1, 2021	957	$	14.29
Granted	563	7.79
Exercised	(54)	10.70
Canceled/forfeited	(63)	13.64
Outstanding at June 30, 2021	1,403	$	11.83

Schedule of Assumptions for Fair Value of Options at the Date of the Grant

The fair value of options at the date of the grant was estimated using the Black-Scholes model with the following assumptions for the six months ended June 30, 2021:

Weighted average expected term	3.1 years
Weighted average risk-free interest rate	0.4		%
Weighted average expected volatility	56.5		%
Expected dividend yield	None
Estimated fair value (per share)	$	60.47

Summary of Restricted Stock and RSU Awards Activity

A summary of unvested restricted stock activity for the six months ended June 30, 2021 is below:

(in thousands, except for award value)	Restricted Stock Awards	Weighted average award value
Outstanding at January 1, 2021	61	$	25.62
Granted	2	22.36
Vested	(34)	24.81
Canceled/forfeited	(1)	20.94
Outstanding at June 30, 2021	28	$	26.51

A summary of unvested restricted stock units (“RSU”) activity for the six months ended June 30, 2021 is below:

(in thousands, except for award value)	RSU Awards	Weighted average award value
Outstanding at January 1, 2021	427	$	15.46
Granted	149	67.24
Vested	(115)	17.08
Canceled/forfeited	(4)	66.82
Outstanding at June 30, 2021	457	$	31.39

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Segment and Related Information (Tables)

6 Months Ended

Jun. 30, 2021

Segment Reporting [Abstract]

Schedule of Segment Information

Information noted as “Other” primarily relates to the Company’s corporate operations.

Information as to the Company’s segments is set forth in the tables below:

Information as to the Company’s segments (continued):

(in thousands)	Three months ended June 30,				Six months ended June 30,
	2021		2020		2021		2020
Net Revenues:
Restaurant/Retail	$	51,124	$	27,633	$	87,708	$	65,042
Government	17,826		18,058		35,709		35,381
Total	$	68,950	$	45,691	$	123,417	$	100,423
Operating loss:
Restaurant/Retail	$	(15,968)	$	(7,697)	$	(25,252)	$	(13,767)
Government	1,405		1,349		2,595		2,528
Other	(2,412)		630		(339)		66
Total	(16,975)		(5,718)		(22,996)		(11,173)
Other expense, net	(341)		(139)		(392)		(764)
Interest expense, net	(4,937)		(2,111)		(7,097)		(4,083)
Loss on extinguishment of debt	—		—		—		(8,123)
Loss before benefit from income taxes	$	(22,253)	$	(7,968)	$	(30,485)	$	(24,143)
Depreciation, amortization and accretion:
Restaurant/Retail	$	5,527	$	1,951	$	7,956	$	3,806
Government	197		40		233		56
Other	2,073		1,567		3,598		2,838
Total	$	7,797	$	3,558	$	11,787	$	6,700
Capital expenditures including software costs:
Restaurant/Retail	$	2,965	$	2,783	$	3,697	$	4,490
Government	302		223		453		434
Other	231		—		288		122
Total	$	3,498	$	3,006	$	4,438	$	5,046
Revenues by country:
United States	$	64,127	$	44,626	$	114,730	$	97,257
Other Countries	4,823		1,065		8,687		3,166
Total	$	68,950	$	45,691	$	123,417	$	100,423

The following table represents goodwill by reporting segment.

(in thousands)	June 30, 2021		December 31, 2020
Restaurant/Retail	$	458,037	$	40,478
Government	736		736
Total	$	458,773	$	41,214

Schedule of Identifiable Assets by Reporting Segment

The following table represents assets by reporting segment.

(in thousands)	June 30, 2021		December 31, 2020
Restaurant/Retail	$	706,141	$	140,606
Government	13,775		13,150
Other	77,759		189,993
Total	$	797,675	$	343,749

Schedule of Revenue by Geographic Area

The following table represents identifiable long-lived tangible assets by country based on the location of the assets.

(in thousands)	June 30, 2021		December 31, 2020
United States	$	189,129	$	250,275
Other Countries	14,268		16,570
Total	$	203,397	$	266,845

Schedule of Revenue by Major Customers

Customers comprising 10% or more of the Company’s total revenues by reporting segment are summarized as follows:

	Three months ended June 30,				Six months ended June 30,
	2021		2020		2021		2020
Restaurant/Retail reporting segment:
Dairy Queen	6	%	11	%	7	%	14	%
Yum! Brands, Inc.	11	%	10	%	11	%	11	%
Government reporting segment:
U.S. Department of Defense	26	%	40	%	29	%	35	%
All Others	57	%	39	%	53	%	40	%
	100	%	100	%	100	%	100	%

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Fair Value of Financial Instruments (Tables)

6 Months Ended

Jun. 30, 2021

Fair Value Disclosures [Abstract]

Schedule of Fair Value, Liabilities Measured on Recurring Basis

The following table provides quantitative information associated with the fair value measurement of the Company’s Level 3 liability for contingent consideration at June 30, 2021 and December 31, 2020.

Contingency Type	Maximum Payout (undiscounted) (in thousands)		Fair Value		Valuation Technique	Unobservable Inputs	Weighted Average or Range
Revenue-based payments	$	1,965	$	—	Monte Carlo	Revenue volatility	25.0	%
						Discount rate	14.0	%
						Projected year(s) of payment	2021-2022

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Basis of Presentation - Narrative (Details) $ in Thousands	3 Months Ended			6 Months Ended
	Jun. 30, 2021 USD ($)	Mar. 31, 2021 USD ($)	Jun. 30, 2020 USD ($)	Jun. 30, 2021 USD ($) reporting_unit	Jun. 30, 2020 USD ($)	Apr. 08, 2021 USD ($)	Dec. 31, 2020 USD ($)
Property, Plant and Equipment [Line Items]
Number of operating segments | reporting_unit				2
Number of reportable segments | reporting_unit				2
Gain on insurance proceeds	$ 0	$ 4,400	$ 0	$ 4,400	$ 0
Deferred compensation liability	$ 2,800			$ 2,800			$ 2,800
Long-term deferred amount due 2021	50.00%			50.00%
Long-term deferred amount due 2022	50.00%			50.00%
Accrued payroll taxes	$ 2,800			$ 2,800			2,800
Accrued payroll taxes, current	1,400			1,400			1,400
Punchh Inc.
Property, Plant and Equipment [Line Items]
Deferred taxes	6,000			6,000		$ 14,930	$ 2,500
Other Noncurrent Liabilities
Property, Plant and Equipment [Line Items]
Accrued payroll taxes	$ 1,400			$ 1,400

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Basis of Presentation - Cash and Cash Equivalents (Details) - USD ($) $ in Thousands	Jun. 30, 2021	Dec. 31, 2020
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Cash	$ 60,413	$ 59,700
Money market funds	24,805	120,986
Total cash and cash equivalents	$ 85,218	$ 180,686

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Revenue Recognition - Narrative (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2021	Jun. 30, 2020	Jun. 30, 2021	Jun. 30, 2020	Dec. 31, 2020	Dec. 31, 2019
Disaggregation of Revenue [Line Items]
Support contract timing			12 months
Customer deposits	$ 1,700	$ 1,500	$ 1,700	$ 1,500
Performance obligations	18,091	12,027	18,091	12,027	$ 11,082	$ 12,486
Recognition of revenue			11,437	7,727
Revenue	68,950	45,691	123,417	100,423
Service
Disaggregation of Revenue [Line Items]
Revenue	27,185	15,300	45,213	34,075
Restaurant/Retail
Disaggregation of Revenue [Line Items]
Recognition of revenue	8,800	3,600	11,400	7,700
Revenue	51,124	27,633	87,708	65,042
Restaurant/Retail | Hardware, Software And Service
Disaggregation of Revenue [Line Items]
Revenue		27,600		65,000
Government
Disaggregation of Revenue [Line Items]
Performance obligations	141,207		141,207		150,500
Funded performance obligations	32,100		32,100		$ 27,800
Revenue	$ 17,826	18,058	$ 35,709	35,381
Government | ISR solutions And Product
Disaggregation of Revenue [Line Items]
Revenue		$ 9,900		$ 18,800
Minimum
Disaggregation of Revenue [Line Items]
Payment period			30 days
Maximum
Disaggregation of Revenue [Line Items]
Payment period			90 days

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Revenue Recognition - Schedule of Performance Obligations (Details) - USD ($) $ in Thousands	6 Months Ended
	Jun. 30, 2021	Jun. 30, 2020
Revenue, Remaining Performance Obligation [Roll Forward]
Beginning balance	$ 11,082	$ 12,486
Acquired deferred revenue	11,125	0
Recognition of deferred revenue	(11,437)	(7,727)
Deferral of revenue	7,321	7,268
Ending balance	$ 18,091	$ 12,027

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Revenue Recognition - Performance Obligations (Details) - USD ($) $ in Thousands	Jun. 30, 2021	Dec. 31, 2020	Jun. 30, 2020	Dec. 31, 2019
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Performance obligations	$ 18,091	$ 11,082	$ 12,027	$ 12,486
Government
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Performance obligations	$ 141,207	$ 150,500
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2021-07-01 | Restaurant/Retail
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Performance obligations, period	60 months
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2021-07-01 | Government
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Performance obligations, period	1 year
Performance obligations	$ 67,995
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2022-07-01 | Restaurant/Retail
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Performance obligation, percentage	100.00%
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2022-07-01 | Restaurant/Retail | Current
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Performance obligation, percentage	71.00%
Performance obligations, period	1 year
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2022-07-01 | Government
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Performance obligations, period	1 year
Performance obligations	$ 39,101
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2023-07-01 | Government
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Performance obligations, period	1 year
Performance obligations	$ 22,647
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2024-07-01 | Government
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Performance obligations, period
Performance obligations	$ 11,464

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Revenue Recognition - Schedule of Disaggregated Revenue (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2021	Jun. 30, 2020	Jun. 30, 2021	Jun. 30, 2020
Disaggregation of Revenue [Line Items]
Revenue	$ 68,950	$ 45,691	$ 123,417	$ 100,423
Service
Disaggregation of Revenue [Line Items]
Revenue	27,185	15,300	45,213	34,075
Product
Disaggregation of Revenue [Line Items]
Revenue	23,939	12,333	42,495	30,967
Restaurant/Retail
Disaggregation of Revenue [Line Items]
Revenue	51,124	27,633	87,708	65,042
Government
Disaggregation of Revenue [Line Items]
Revenue	17,826	18,058	35,709	35,381
Point in Time | Restaurant/Retail
Disaggregation of Revenue [Line Items]
Revenue	29,111	14,898	50,601	38,539
Point in Time | Restaurant/Retail | Hardware
Disaggregation of Revenue [Line Items]
Revenue	23,355	12,104	41,190	30,241
Point in Time | Restaurant/Retail | Software
Disaggregation of Revenue [Line Items]
Revenue	294	624	537	1,186
Point in Time | Restaurant/Retail | Service
Disaggregation of Revenue [Line Items]
Revenue	5,462	2,170	8,874	7,112
Point in Time | Restaurant/Retail | Mission Systems
Disaggregation of Revenue [Line Items]
Revenue	0	0	0	0
Point in Time | Restaurant/Retail | ISR Solutions
Disaggregation of Revenue [Line Items]
Revenue	0	0	0	0
Point in Time | Restaurant/Retail | Product
Disaggregation of Revenue [Line Items]
Revenue	0	0	0
Over Time | Restaurant/Retail
Disaggregation of Revenue [Line Items]
Revenue	22,013	12,735	37,107	26,503
Over Time | Restaurant/Retail | Hardware
Disaggregation of Revenue [Line Items]
Revenue	0	0	0	0
Over Time | Restaurant/Retail | Software
Disaggregation of Revenue [Line Items]
Revenue	14,806	7,232	22,439	14,618
Over Time | Restaurant/Retail | Service
Disaggregation of Revenue [Line Items]
Revenue	7,207	5,503	14,668	11,885
Over Time | Restaurant/Retail | Mission Systems
Disaggregation of Revenue [Line Items]
Revenue	0	0	0	0
Over Time | Restaurant/Retail | ISR Solutions
Disaggregation of Revenue [Line Items]
Revenue	0	0	0	0
Over Time | Restaurant/Retail | Product
Disaggregation of Revenue [Line Items]
Revenue	0	0	0
Over Time | Government
Disaggregation of Revenue [Line Items]
Revenue	17,826	18,058	35,709	35,381
Over Time | Government | Hardware
Disaggregation of Revenue [Line Items]
Revenue	0	0	0	0
Over Time | Government | Software
Disaggregation of Revenue [Line Items]
Revenue	0	0	0	0
Over Time | Government | Service
Disaggregation of Revenue [Line Items]
Revenue	0	0	0	0
Over Time | Government | Mission Systems
Disaggregation of Revenue [Line Items]
Revenue	9,284	8,087	18,831	16,535
Over Time | Government | ISR Solutions
Disaggregation of Revenue [Line Items]
Revenue	8,338	9,742	16,469	18,514
Over Time | Government | Product
Disaggregation of Revenue [Line Items]
Revenue	$ 204	$ 229	$ 409	$ 332

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Acquisition - Narrative (Details) - USD ($) $ / shares in Units, $ in Thousands		3 Months Ended		6 Months Ended
	Apr. 08, 2021	Jun. 30, 2021	Jun. 30, 2020	Jun. 30, 2021	Jun. 30, 2020	Dec. 31, 2020
Business Acquisition [Line Items]
Warrants to purchase (in shares)	500,000	500,000		500,000
Warrant, exercise price (in dollars per share)	$ 76.50	$ 76.50		$ 76.50
Warrant exercise period				5 years
Benefit from (provision for) income taxes		$ 12,297	$ (1,008)	$ 12,258	$ 4,257
Private Placement
Business Acquisition [Line Items]
Sale of stock, consideration received on transaction	$ 160,000
Credit Agreement
Business Acquisition [Line Items]
Debt issued	180,000
Punchh Inc.
Business Acquisition [Line Items]
Business acquisition, purchase price	509,600
Business acquisition, cash paid	$ 400,900
Equity interest issued (in shares)	1,493,130
Percent acquired	100.00%
Common stock are reserved for unexercised vested (in shares)	101,072
Acquisition related costs	$ 3,400
Equity interest issued and reserved (in shares)	1,594,202
Equity interest issued and reserved (in dollars per share)	$ 68.00
Equity issued	$ 108,700
Warranty liability assumed				1,100
Escrow deposit	6,000
Business combination company recognized indemnification assets	6,000
Business combination company recognized indemnification assets liabilities	6,000
Loan payables	3,508
Business combination lease liability	300
Deferred taxes	$ 14,930	6,000		6,000		$ 2,500
Benefit from (provision for) income taxes		12,400
Revenue of acquiree		$ 8,100		$ 8,100
Punchh Inc. | Developed technology
Business Acquisition [Line Items]
Useful life (in years)	7 years
Punchh Inc. | Customer relationships
Business Acquisition [Line Items]
Useful life (in years)	7 years
Punchh Inc. | Paycheck Protection Program, CARES Act
Business Acquisition [Line Items]
Loan payables	$ 3,300

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Acquisition - Schedule of Recognized Identified Assets Acquired and Liabilities Assumed (Details) - USD ($) $ in Thousands	Jun. 30, 2021	Apr. 08, 2021	Dec. 31, 2020
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Net [Abstract]
Goodwill	$ 458,773		$ 41,214
Punchh Inc.
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Net [Abstract]
Cash		$ 22,714
Accounts receivable		10,214
Property and equipment		592
Right of use lease assets		2,473
Indemnification assets		5,950
Prepaid and other acquired assets		2,764
Goodwill		417,559
Total assets		563,766
Accounts payable and accrued expenses		15,827
Deferred revenue		11,125
Loan payables		3,508
Right of use lease liabilities		2,787
Indemnification liabilities		5,950
Deferred taxes	$ 6,000	14,930	$ 2,500
Consideration paid		509,639
Punchh Inc. | Trade name
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Net [Abstract]
Indefinite-lived intangible assets		5,800
Punchh Inc. | Developed technology
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Net [Abstract]
Finite-lived intangible assets		88,200
Punchh Inc. | Customer relationships
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Net [Abstract]
Finite-lived intangible assets		$ 7,500

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Acquisition - Pro Forma Information (Details) - Punchh Inc. - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2021	Jun. 30, 2020	Jun. 30, 2021	Jun. 30, 2020
Business Acquisition [Line Items]
Total revenue	$ 69,602	$ 51,727	$ 132,137	$ 112,829
Net loss	$ (10,355)	$ (11,592)	$ (21,447)	$ (26,197)

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Accounts Receivable, Net - Schedule of Accounts Receivable, Net (Details) - USD ($) $ in Thousands	Jun. 30, 2021	Dec. 31, 2020
Accounts Receivable [Abstract]
Accounts receivable – net	$ 45,248	$ 42,980
Government
Accounts Receivable [Abstract]
Accounts receivable – net	10,809	10,277
Restaurant/Retail
Accounts Receivable [Abstract]
Accounts receivable – net	34,439	32,703
Billed | Government
Accounts Receivable [Abstract]
Accounts receivable – net	10,809	11,225
Advanced billings | Government
Accounts Receivable [Abstract]
Accounts receivable – net	$ 0	$ (948)

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Accounts Receivable, Net - Accounts Receivable, Allowance for Credit Loss (Details) - USD ($) $ in Thousands	6 Months Ended
	Jun. 30, 2021	Jun. 30, 2020
Accounts, Notes, Loans and Financing Receivable [Line Items]
Allowance for doubtful accounts	$ 1,900
Accounts Receivable, Allowance for Credit Loss [Roll Forward]
Beginning balance	1,400
Provisions	922	$ 978
Ending balance	1,900
Restaurant/Retail
Accounts, Notes, Loans and Financing Receivable [Line Items]
Allowance for doubtful accounts	1,929	2,048
Accounts Receivable, Allowance for Credit Loss [Roll Forward]
Beginning balance	1,416	1,849
Provisions	922	972
Write-offs	(394)	(773)
Recoveries	(15)	0
Ending balance	$ 1,929	$ 2,048

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Inventories, Net - Schedule of Inventories (Details) - USD ($) $ in Thousands	Jun. 30, 2021	Dec. 31, 2020
Inventory, Net, Items Net of Reserve Alternative [Abstract]
Finished goods	$ 15,482	$ 12,747
Work in process	238	16
Component parts	11,484	6,105
Service parts	2,743	2,770
Inventories-net	$ 29,947	$ 21,638

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Inventories, Net - Narrative (Details) - USD ($) $ in Millions	Jun. 30, 2021	Dec. 31, 2020
Inventory Disclosure [Abstract]
Inventory reserves	$ 12.4	$ 12.0

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Identifiable Intangible Assets and Goodwill - Narrative (Details) $ in Thousands	3 Months Ended		6 Months Ended		12 Months Ended
	Jun. 30, 2021 USD ($)	Jun. 30, 2020 USD ($)	Jun. 30, 2021 USD ($) reporting_unit	Jun. 30, 2020 USD ($)	Dec. 31, 2020 USD ($)
Finite-Lived Intangible Assets [Line Items]
Research and development	$ 8,643	$ 4,538	$ 14,452	$ 9,403
Capitalized software development costs	2,700	2,600	7,500	4,300
Amortization of capitalized software development costs	$ 5,000	$ 1,500	$ 7,000	$ 3,100
Number of operating segments | reporting_unit			2
Number of reportable segments | reporting_unit			2
Internally Developed Software Costs Not Meeting General Release Threshold
Finite-Lived Intangible Assets [Line Items]
Research and development			$ 3,000		$ 6,500
Minimum
Finite-Lived Intangible Assets [Line Items]
Useful life			3 years
Maximum
Finite-Lived Intangible Assets [Line Items]
Useful life			5 years

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Identifiable Intangible Assets and Goodwill - Components of Identifiable Intangible Assets (Details) - USD ($) $ in Thousands	6 Months Ended
	Jun. 30, 2021	Dec. 31, 2020
Finite-Lived Intangible Assets, Net [Abstract]
Finite-lived intangible assets, gross	$ 149,675	$ 46,470
Less accumulated amortization	(28,127)	(20,265)
Total	121,548	26,205
Indefinite-lived Intangible Assets [Line Items]
Intangible assets – net	130,726	33,121
Acquired and internally developed software costs
Finite-Lived Intangible Assets, Net [Abstract]
Finite-lived intangible assets, gross	135,875	40,170
Customer relationships
Finite-Lived Intangible Assets, Net [Abstract]
Finite-lived intangible assets, gross	$ 12,360	4,860
Useful life	7 years
Trade names
Finite-Lived Intangible Assets, Net [Abstract]
Finite-lived intangible assets, gross	$ 1,410	1,410
Non-competition agreements
Finite-Lived Intangible Assets, Net [Abstract]
Finite-lived intangible assets, gross	$ 30	30
Useful life	1 year
Minimum
Finite-Lived Intangible Assets, Net [Abstract]
Useful life	3 years
Minimum | Acquired and internally developed software costs
Finite-Lived Intangible Assets, Net [Abstract]
Useful life	3 years
Minimum | Trade names
Finite-Lived Intangible Assets, Net [Abstract]
Useful life	2 years
Maximum
Finite-Lived Intangible Assets, Net [Abstract]
Useful life	5 years
Maximum | Acquired and internally developed software costs
Finite-Lived Intangible Assets, Net [Abstract]
Useful life	7 years
Maximum | Trade names
Finite-Lived Intangible Assets, Net [Abstract]
Useful life	5 years
Internally developed software costs not yet ready for its intended use
Indefinite-lived Intangible Assets [Line Items]
Indefinite-lived intangible assets, gross	$ 2,978	6,516
Trademarks, trade names (non-amortizable)
Indefinite-lived Intangible Assets [Line Items]
Indefinite-lived intangible assets, gross	$ 6,200	$ 400

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Identifiable Intangible Assets and Goodwill - Expected Future Amortization (Details) - USD ($) $ in Thousands	Jun. 30, 2021	Dec. 31, 2020
Finite-Lived Intangible Assets, Net, Amortization Expense, Fiscal Year Maturity [Abstract]
2021, remaining	$ 11,630
2022	21,889
2023	19,881
2024	17,281
2025	16,857
Thereafter	34,010
Total	$ 121,548	$ 26,205

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Identifiable Intangible Assets and Goodwill - Schedule of Goodwill (Details) $ in Thousands	6 Months Ended
	Jun. 30, 2021 USD ($)
Goodwill [Roll Forward]
December 31, 2020	$ 41,214
Punchh Acquisition	417,559
June 30, 2021	$ 458,773

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Debt - Narrative (Details)				1 Months Ended	3 Months Ended			6 Months Ended
	Apr. 08, 2021 USD ($) Rate	Feb. 10, 2020 USD ($) $ / shares shares	Apr. 15, 2019 USD ($)	Dec. 31, 2020 USD ($)	Jun. 30, 2021 USD ($)	Jun. 30, 2020 USD ($)	Mar. 31, 2020 USD ($)	Jun. 30, 2021 USD ($)	Jun. 30, 2020 USD ($)	Dec. 31, 2019
Debt Instrument [Line Items]
Treasury stock reissued (in shares) | shares		722,423
Shares issued price per share (in dollars per share) | $ / shares		$ 32.43
Treasury stock acquired average cost per share (in dollars per share) | $ / shares		$ 3.37
Loss on extinguishment of debt					$ 0	$ 0		$ 0	$ (8,123,000)
Liability, debt					314,793,000			314,793,000
Current portion of long-term debt				$ 666,000	685,000			685,000
Convertible Senior Notes due 2024
Debt Instrument [Line Items]
Implied estimated effective rate			10.20%
Subordinated Promissory Note
Debt Instrument [Line Items]
Liability, debt					1,000,000.0			1,000,000.0
Current portion of long-term debt					700,000			700,000
Subordinated Promissory Note | Restaurant Magic
Debt Instrument [Line Items]
Stated interest rate										5.75%
Warranty liability assumed				2,000,000.0
Monthly principal and interest payments				$ 60,600
Convertible Notes
Debt Instrument [Line Items]
Debt issued			$ 80,000,000.0
Convertible Notes | Convertible Senior Notes due 2024
Debt Instrument [Line Items]
Debt issued					13,750,000			13,750,000
Stated interest rate			4.50%
Debt instrument, repurchased face amount		$ 66,300,000
Debt settlement amount		59,000,000.0
Settlement of equity component		30,800,000
Debt instrument pay off accrued interest		1,000,000.0
Loss on extinguishment of debt		8,100,000
Conversion ratio			0.0350217
Liability, debt			$ 62,400,000
Equity component of notes			$ 17,600,000
Issuance costs					4,900,000			4,900,000
Issuance costs, debt component					3,800,000			3,800,000
Issuance cost, equity component					1,100,000			1,100,000
Income tax benefit, equity transaction							$ (1,800,000)
Convertible Notes | Convertible Senior Notes Due 2026
Debt Instrument [Line Items]
Debt issued		$ 120,000,000.0			120,000,000			120,000,000
Stated interest rate		2.875%
Implied estimated effective rate		7.30%
Conversion ratio		0.0232722
Liability, debt		$ 93,800,000
Equity component of notes		$ 26,200,000
Issuance costs					4,200,000			4,200,000
Issuance costs, debt component					3,300,000			3,300,000
Issuance cost, equity component					900,000		900,000	900,000
Income tax benefit, equity transaction							$ (6,200,000)		$ (4,400,000)
Credit Facility | Owl Rock Credit Agreement
Debt Instrument [Line Items]
Debt issued	$ 180,000,000.0				$ 180,000,000			$ 180,000,000
Issuance costs	$ 9,300,000
Issuance discount rate	2.00%
Proceeds from issuance of debt	$ 170,700,000
Additional borrowing capacity	$ 25,000,000.0
Debt instrument covenant maximum revenue leverage ratio	2.10
Covenant, required liquidity	$ 20,000,000.0
Credit Facility | Owl Rock Credit Agreement | Debt Instrument, Redemption, Period One
Debt Instrument [Line Items]
Debt instrument covenant maximum revenue leverage ratio | Rate	260.00%
Line of credit facility, prepayment premium, percentage	2.00%
Credit Facility | Owl Rock Credit Agreement | Debt Instrument, Redemption, Period Two
Debt Instrument [Line Items]
Debt instrument covenant maximum revenue leverage ratio | Rate	130.00%
Line of credit facility, prepayment premium, percentage	1.00%
Credit Facility | Owl Rock Credit Agreement | Base rate
Debt Instrument [Line Items]
Variable rate	3.75%
Credit Facility | Owl Rock Credit Agreement | Eurodollar
Debt Instrument [Line Items]
Variable rate	4.75%

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Debt - Summary of Information about the Equity and Liability Components of Notes (Details) - USD ($)	3 Months Ended		6 Months Ended
	Jun. 30, 2021	Jun. 30, 2020	Jun. 30, 2021	Jun. 30, 2020	Apr. 08, 2021	Dec. 31, 2020	Feb. 10, 2020	Apr. 15, 2019
Debt Instrument [Line Items]
Total long-term portion of notes payable	$ 279,087,000		$ 279,087,000			$ 105,844,000
Contractual interest expense	3,196,000	$ 1,000,000	4,213,000	$ 2,015,000
Amortization of debt issuance costs and discount	1,737,000	1,102,000	2,917,000	2,059,000
Total interest expense	4,933,000	$ 2,102,000	7,130,000	$ 4,074,000
Convertible Notes
Debt Instrument [Line Items]
Principal amount of notes outstanding								$ 80,000,000.0
Convertible Notes | Convertible Senior Notes due 2024
Debt Instrument [Line Items]
Principal amount of notes outstanding	13,750,000		13,750,000
Unamortized discount and unamortized debt issuance cost	(2,271,000)		(2,271,000)
Total long-term portion of notes payable	11,479,000		11,479,000
Convertible Notes | Convertible Senior Notes Due 2026
Debt Instrument [Line Items]
Principal amount of notes outstanding	120,000,000		120,000,000				$ 120,000,000.0
Unamortized discount and unamortized debt issuance cost	(23,962,000)		(23,962,000)
Total long-term portion of notes payable	96,038,000		96,038,000
Credit Facility | Owl Rock Credit Agreement
Debt Instrument [Line Items]
Principal amount of notes outstanding	180,000,000		180,000,000		$ 180,000,000.0
Unamortized discount and unamortized debt issuance cost	(8,789,000)		(8,789,000)
Total long-term portion of notes payable	$ 171,211,000		$ 171,211,000

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Debt - Schedule of Maturities of Notes (Details) $ in Thousands	Jun. 30, 2021 USD ($)
Debt Disclosure [Abstract]
2021, remaining	$ 338
2022	705
2023	0
2024	13,750
2025	180,000
Thereafter	120,000
Total	$ 314,793

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Common Stock - Narrative (Details) $ / shares in Units, $ in Thousands				3 Months Ended	6 Months Ended
	Apr. 08, 2021 USD ($) $ / shares shares	Nov. 03, 2020 USD ($) shares	Oct. 05, 2020 USD ($) tradingDay $ / shares shares	Jun. 30, 2021 USD ($) $ / shares shares	Jun. 30, 2021 USD ($) $ / shares shares	Jun. 30, 2020 USD ($)
Subsequent Event [Line Items]
Payments for common stock issuance costs | $				$ 4,300	$ 4,314	$ 0
Warrants to purchase (in shares) | shares	500,000			500,000	500,000
Warrant, exercise price (in dollars per share) | $ / shares	$ 76.50			$ 76.50	$ 76.50
Warrant exercise period					5 years
Issuance of common stock upon the exercise of stock options (in shares) | shares					54,000
Proceeds from exercise of stock options | $					$ 617	$ 42
Punchh Inc.
Subsequent Event [Line Items]
Equity interest issued (in shares) | shares	1,493,130
Warrant
Subsequent Event [Line Items]
Derivative, fair value | $	$ 14,300
Private Placement
Subsequent Event [Line Items]
Sale of stock, consideration received on transaction | $	$ 160,000
Number of shares issued in transaction (in shares) | shares	2,352,942
Payments for common stock issuance costs | $	$ 4,300
Private Placement | PAR Act III, LLC
Subsequent Event [Line Items]
Number of shares issued in transaction (in shares) | shares	73,530
Consideration received per transaction | $	$ 5,000
Sale of stock (in dollars per share) | $ / shares	$ 68.00
Private Placement | T. Rowe Price Associates, Inc.
Subsequent Event [Line Items]
Number of shares issued in transaction (in shares) | shares	2,279,412
Consideration received per transaction | $	$ 155,000
Sale of stock (in dollars per share) | $ / shares	$ 68.00
Public Offering
Subsequent Event [Line Items]
Sale of stock, consideration received on transaction | $			$ 121,800
Number of shares issued in transaction (in shares) | shares			3,350,000
Sale of stock (in dollars per share) | $ / shares			$ 38.00
Over-Allotment Option
Subsequent Event [Line Items]
Number of shares issued in transaction (in shares) | shares			502,500
Sale of stock (in dollars per share) | $ / shares			$ 38.00
Number of days available to purchase additional shares | tradingDay			30
Issuance of common stock upon the exercise of stock options (in shares) | shares		266,022
Proceeds from exercise of stock options | $		$ 9,600

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Common Stock - Schedule of Derivative Assets (Liability) at Fair Value (Details)	6 Months Ended
	Jun. 30, 2021 $ / shares
Subsequent Event [Line Items]
Warrant exercise period	5 years
Estimated fair value (in dollars per share)	$ 60.47
Risk free interest rate | Private Placement
Subsequent Event [Line Items]
Derivative asset (liability) net	0.0085
Expected volatility | Private Placement
Subsequent Event [Line Items]
Derivative asset (liability) net	0.5378
Estimated fair value (in dollars per share)	$ 28.65

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Stock Based Compensation - Narrative (Details) - USD ($)	3 Months Ended		6 Months Ended
	Jun. 30, 2021	Jun. 30, 2020	Jun. 30, 2021	Jun. 30, 2020
Share-based Payment Arrangement [Abstract]
Expected to be recognized as compensation expense	$ 64,000.0	$ 27,000.0	$ 107,000.0	$ 32,000.0
Unrecognized compensation expense	$ 39,200,000		$ 39,200,000

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Stock Based Compensation - Stock-based Compensation Expense (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2021	Jun. 30, 2020	Jun. 30, 2021	Jun. 30, 2020
Obligation with Joint and Several Liability Arrangement [Line Items]
Stock based compensation	$ 4,251	$ 1,123	$ 5,571	$ 2,212
Cost of sales - contracts
Obligation with Joint and Several Liability Arrangement [Line Items]
Stock based compensation	116	101	184	199
Selling, general and administrative
Obligation with Joint and Several Liability Arrangement [Line Items]
Stock based compensation	$ 4,135	$ 1,022	$ 5,387	$ 2,013

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Stock Based Compensation - Schedule of Assumptions for Fair Value of Options at the Date of the Grant (Details)	6 Months Ended
	Jun. 30, 2021 $ / shares
Share-based Payment Arrangement [Abstract]
Weighted average expected term	3 years 1 month 6 days
Weighted average risk-free interest rate	0.40%
Weighted average expected volatility	56.50%
Estimated fair value (in dollars per share)	$ 60.47

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Stock Based Compensation - Share Based Compensation Activity (Details) shares in Thousands	6 Months Ended
	Jun. 30, 2021 $ / shares shares
Options outstanding
Beginning balance (in shares) | shares	957
Granted (in shares) | shares	563
Exercised (in shares) | shares	(54)
Canceled/forfeited (in shares) | shares	(63)
Ending balance (in shares) | shares	1,403
Weighted average exercise price
Beginning balance (in dollars per share) | $ / shares	$ 14.29
Granted (in dollars per share) | $ / shares	7.79
Exercised (in dollars per share) | $ / shares	10.70
Canceled/forfeited (in dollars per share) | $ / shares	13.64
Ending balance (in dollars per share) | $ / shares	$ 11.83
Restricted Stock Awards
Restricted Stock and RSU Awards Outstanding
Beginning balance (in shares) | shares	61
Granted (in shares) | shares	2
Vested (in shares) | shares	(34)
Forfeited and cancelled (in shares) | shares	(1)
Beginning balance (in shares) | shares	28
Weighted average award value
Beginning balance (in dollars per share) | $ / shares	$ 25.62
Granted (in dollars per share) | $ / shares	22.36
Vested (in dollars per share) | $ / shares	24.81
Forfeited and canceled (in dollars per share) | $ / shares	20.94
Ending balance (in dollars per share) | $ / shares	$ 26.51
RSU Awards
Restricted Stock and RSU Awards Outstanding
Beginning balance (in shares) | shares	427
Granted (in shares) | shares	149
Vested (in shares) | shares	(115)
Forfeited and cancelled (in shares) | shares	(4)
Beginning balance (in shares) | shares	457
Weighted average award value
Beginning balance (in dollars per share) | $ / shares	$ 15.46
Granted (in dollars per share) | $ / shares	67.24
Vested (in dollars per share) | $ / shares	17.08
Forfeited and canceled (in dollars per share) | $ / shares	66.82
Ending balance (in dollars per share) | $ / shares	$ 31.39

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Net Loss Per Share (Details) - $ / shares	6 Months Ended
	Jun. 30, 2021	Jun. 30, 2020	Apr. 08, 2021
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Warrants to purchase (in shares)	500,000		500,000
Warrant, exercise price (in dollars per share)	$ 76.50		$ 76.50
Stock options
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Anti-dilutive stock options outstanding (in shares)	1,403,000	928,000
RSU Awards
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Anti-dilutive stock options outstanding (in shares)	457,000	427,000
Convertible Debt Securities | Convertible Notes | Convertible Senior Notes due 2024
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Anti-dilutive stock options outstanding (in shares)	638,051
Initial conversion price (in dollars per share)	$ 46.4037
Convertible Debt Securities | Convertible Notes | Convertible Senior Notes Due 2026
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Anti-dilutive stock options outstanding (in shares)	3,700,272
Initial conversion price (in dollars per share)	$ 30.8356

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Segment and Related Information - Summary of Segment Information (Details) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2021 USD ($)	Jun. 30, 2020 USD ($)	Jun. 30, 2021 USD ($) reporting_unit	Jun. 30, 2020 USD ($)
Segment and Related Information [Abstract]
Number of operating segments | reporting_unit			2
Number of reportable segments | reporting_unit			2
Information as to the Company's segments [Abstract]
Revenue	$ 68,950	$ 45,691	$ 123,417	$ 100,423
Operating loss	(16,975)	(5,718)	(22,996)	(11,173)
Other expense – net	(341)	(139)	(392)	(764)
Interest expense, net	(4,937)	(2,111)	(7,097)	(4,083)
Loss on extinguishment of debt	0	0	0	(8,123)
Net loss	(22,253)	(7,968)	(30,485)	(24,143)
Depreciation and amortization	7,797	3,558	11,787	6,700
Capital expenditures including software costs	3,498	3,006	4,438	5,046
United States
Information as to the Company's segments [Abstract]
Revenue	64,127	44,626	114,730	97,257
Other Countries
Information as to the Company's segments [Abstract]
Revenue	4,823	1,065	8,687	3,166
Corporate, Non-Segment
Information as to the Company's segments [Abstract]
Operating loss	(2,412)	630	(339)	66
Depreciation and amortization	2,073	1,567	3,598	2,838
Capital expenditures including software costs	231	0	288	122
Restaurant/Retail
Information as to the Company's segments [Abstract]
Revenue	51,124	27,633	87,708	65,042
Restaurant/Retail | Operating segments
Information as to the Company's segments [Abstract]
Operating loss	(15,968)	(7,697)	(25,252)	(13,767)
Depreciation and amortization	5,527	1,951	7,956	3,806
Capital expenditures including software costs	2,965	2,783	3,697	4,490
Government
Information as to the Company's segments [Abstract]
Revenue	17,826	18,058	35,709	35,381
Government | Operating segments
Information as to the Company's segments [Abstract]
Operating loss	1,405	1,349	2,595	2,528
Depreciation and amortization	197	40	233	56
Capital expenditures including software costs	$ 302	$ 223	$ 453	$ 434

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Segment and Related Information - Reconciliation of Segment Assets (Details) - USD ($) $ in Thousands	Jun. 30, 2021	Dec. 31, 2020
Identifiable assets by geographic area [Abstract]
Assets	$ 797,675	$ 343,749
Long-Lived Assets	203,397	266,845
Goodwill by business segment [Abstract]
Goodwill	458,773	41,214
United States
Identifiable assets by geographic area [Abstract]
Long-Lived Assets	189,129	250,275
Other Countries
Identifiable assets by geographic area [Abstract]
Long-Lived Assets	14,268	16,570
Restaurant/Retail
Goodwill by business segment [Abstract]
Goodwill	458,037	40,478
Government
Goodwill by business segment [Abstract]
Goodwill	736	736
Operating segments | Restaurant/Retail
Identifiable assets by geographic area [Abstract]
Assets	706,141	140,606
Operating segments | Government
Identifiable assets by geographic area [Abstract]
Assets	13,775	13,150
Corporate, Non-Segment
Identifiable assets by geographic area [Abstract]
Assets	$ 77,759	$ 189,993

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Segment and Related Information - Revenue by Major Customers (Details) - Customer Concentration Risk - Revenue Benchmark	3 Months Ended		6 Months Ended
	Jun. 30, 2021	Jun. 30, 2020	Jun. 30, 2021	Jun. 30, 2020
Revenue, Major Customer [Line Items]
Concentration risk, percentage	100.00%	100.00%	100.00%	100.00%
Restaurant/Retail | Dairy Queen
Revenue, Major Customer [Line Items]
Concentration risk, percentage	6.00%	11.00%	7.00%	14.00%
Restaurant/Retail | Yum! Brands, Inc.
Revenue, Major Customer [Line Items]
Concentration risk, percentage	11.00%	10.00%	11.00%	11.00%
Government | U.S. Department of Defense
Revenue, Major Customer [Line Items]
Concentration risk, percentage	26.00%	40.00%	29.00%	35.00%
Government | All Others
Revenue, Major Customer [Line Items]
Concentration risk, percentage	57.00%	39.00%	53.00%	40.00%

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Fair Value of Financial Instruments - Narrative (Details) - USD ($) $ in Millions	6 Months Ended	12 Months Ended
	Jun. 30, 2021	Dec. 31, 2020
Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Amounts owed to employees participating in the deferred compensation plan	$ 2.6	$ 2.8
Liability fair value	0.0	$ 0.0
Fair Value, Inputs, Level 2 | Convertible Notes | Convertible Senior Notes due 2024
Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Fair value of debt	33.7
Fair Value, Inputs, Level 2 | Convertible Notes | Convertible Senior Notes Due 2026
Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Fair value of debt	217.5
Fair Value, Inputs, Level 3 | Credit Facility | Owl Rock Credit Agreement
Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Fair value of debt	$ 177.1

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Fair Value of Financial Instruments - Contingent Consideration Liability (Details) - Revenue-based Payments $ in Thousands	Jun. 30, 2021 USD ($)
Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Contingent consideration liability	$ 1,965
Fair Value	$ 0
Measurement Input, Revenue Volatility
Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Weighted Average or Range	0.250
Measurement Input, Discount Rate
Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Weighted Average or Range	0.140