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Identifiable Intangible Assets and Goodwill - Additional Information (Details)
3 Months Ended 9 Months Ended 12 Months Ended
Sep. 30, 2019
USD ($)
Sep. 30, 2018
USD ($)
Sep. 30, 2019
USD ($)
segment
Sep. 30, 2018
USD ($)
Dec. 31, 2018
USD ($)
Jun. 30, 2019
USD ($)
Finite-Lived Intangible Assets [Line Items]            
Research and development $ 3,448,000 $ 2,992,000 $ 9,233,000 $ 9,082,000    
Capitalized software development costs 700,000 1,000,000 2,300,000 3,100,000    
Amortization of capitalized software development costs 500,000 900,000 1,500,000 2,600,000    
Amortization of identifiable intangible assets 241,000 241,000 $ 724,000 724,000    
Number of operating segments | segment     2      
Goodwill 13,418,000   $ 13,418,000   $ 11,051,000  
Goodwill impairment charge     0   0  
Held for sale | SureCheck            
Finite-Lived Intangible Assets [Line Items]            
Software costs reclassified to assets held for sale           $ 2,800,000
Restaurant/Retail            
Finite-Lived Intangible Assets [Line Items]            
Goodwill 13,400,000   13,400,000   13,400,000  
Government            
Finite-Lived Intangible Assets [Line Items]            
Goodwill 11,100,000   11,100,000   11,100,000  
Brink Acquisition            
Finite-Lived Intangible Assets [Line Items]            
Amortization of identifiable intangible assets 200,000 $ 200,000 700,000 $ 700,000    
3M's Drive-Thru Communications Systems            
Finite-Lived Intangible Assets [Line Items]            
Amortization of identifiable intangible assets 0   0      
Goodwill $ 2,367,000   $ 2,367,000      
Minimum            
Finite-Lived Intangible Assets [Line Items]            
Useful life     3 years      
Minimum | Internal use software            
Finite-Lived Intangible Assets [Line Items]            
Useful life     3 years      
Maximum            
Finite-Lived Intangible Assets [Line Items]            
Useful life     5 years      
Maximum | Internal use software            
Finite-Lived Intangible Assets [Line Items]            
Useful life     5 years      
Internally developed software costs not meeting general release threshold            
Finite-Lived Intangible Assets [Line Items]            
Research and development     $ 3,847,000   $ 3,000,000