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Outstanding Loans and Leases and Allowance for Credit Losses (Tables)
 9 Months Ended
Sep. 30, 2023
Receivables [Abstract]  
Schedule of Loans and Leases Outstanding
The following tables present total outstanding loans and leases and an aging analysis for the Consumer Real Estate, Credit Card and Other Consumer, and Commercial portfolio segments, by class of financing receivables, at September 30, 2023 and December 31, 2022.
30-59 Days
 Past Due (1)
60-89 Days
 Past Due (1)
90 Days or
More
Past Due (1)
Total Past
Due 30 Days
or More
Total
 Current or
 Less Than
 30 Days
 Past Due (1)
Loans
 Accounted
 for Under
 the Fair
 Value
 Option		Total
Outstandings
(Dollars in millions)September 30, 2023
Consumer real estate      
Residential mortgage$1,143 $278 $874 $2,295 $226,871 $229,166 
Home equity88 42 171 301 25,191 25,492 
Credit card and other consumer
Credit card626 455 1,016 2,097 97,590 99,687 
Direct/Indirect consumer (2)
267 85 75 427 103,632 104,059 
Other consumer— — — — 122 122 
Total consumer2,124 860 2,136 5,120 453,406 458,526 
Consumer loans accounted for under the fair value option (3)
$253 253 
Total consumer loans and leases2,124 860 2,136 5,120 453,406 253 458,779 
Commercial
U.S. commercial312 345 187 844 355,486 356,330 
Non-U.S. commercial27 16 65 108 123,605 123,713 
Commercial real estate (4)
96 258 341 695 72,498 73,193 
Commercial lease financing15 12 16 43 13,861 13,904 
U.S. small business commercial (5)
134 76 186 396 18,837 19,233 
Total commercial584 707 795 2,086 584,287 586,373 
Commercial loans accounted for under the fair value option (3)
3,997 3,997 
Total commercial loans and leases584 707 795 2,086 584,287 3,997 590,370 
Total loans and leases (6)
$2,708 $1,567 $2,931 $7,206 $1,037,693 $4,250 $1,049,149 
Percentage of outstandings 0.26 %0.15 %0.28 %0.69 %98.91 %0.40 %100.00 %
(1)Consumer real estate loans 30-59 days past due includes fully-insured loans of $187 million and nonperforming loans of $167 million. Consumer real estate loans 60-89 days past due includes fully-insured loans of $70 million and nonperforming loans of $108 million. Consumer real estate loans 90 days or more past due includes fully-insured loans of $266 million and nonperforming loans of $779 million. Consumer real estate loans current or less than 30 days past due includes $1.6 billion, and direct/indirect consumer includes $37 million of nonperforming loans.
(2)Total outstandings primarily includes auto and specialty lending loans and leases of $54.0 billion, U.S. securities-based lending loans of $46.5 billion and non-U.S. consumer loans of $2.8 billion.
(3)Consumer loans accounted for under the fair value option includes residential mortgage loans of $67 million and home equity loans of $186 million. Commercial loans accounted for under the fair value option includes U.S. commercial loans of $2.5 billion and non-U.S. commercial loans of $1.5 billion. For more information, see Note 14 – Fair Value Measurements and Note 15 – Fair Value Option.
(4)Total outstandings includes U.S. commercial real estate loans of $67.3 billion and non-U.S. commercial real estate loans of $5.9 billion.
(5)Includes Paycheck Protection Program loans.
(6)Total outstandings includes loans and leases pledged as collateral of $40.3 billion. The Corporation also pledged $227.7 billion of loans with no related outstanding borrowings to secure potential borrowing capacity with the Federal Reserve Bank and Federal Home Loan Bank.
30-59 Days
Past Due (1)
60-89 Days
 Past Due (1)
90 Days or
More
Past Due (1)
Total Past
Due 30 Days
or More
Total
Current or
Less Than
30 Days
Past Due (1)
Loans
Accounted
for Under
the Fair
Value Option		Total Outstandings
(Dollars in millions)December 31, 2022
Consumer real estate      
Residential mortgage$1,077 $245 $945 $2,267 $227,403 $229,670 
Home equity88 32 211 331 26,232 26,563 
Credit card and other consumer     
Credit card466 322 717 1,505 91,916  93,421 
Direct/Indirect consumer (2)
204 59 45 308 105,928  106,236 
Other consumer — — — — 156  156 
Total consumer1,835 658 1,918 4,411 451,635 456,046 
Consumer loans accounted for under the fair value option (3)
$339 339 
Total consumer loans and leases1,835 658 1,918 4,411 451,635 339 456,385 
Commercial       
U.S. commercial827 288 330 1,445 357,036  358,481 
Non-U.S. commercial317 59 144 520 123,959  124,479 
Commercial real estate (4)
409 81 77 567 69,199  69,766 
Commercial lease financing49 9 11 69 13,575  13,644 
U.S. small business commercial (5)
107 63 356 526 17,034  17,560 
Total commercial1,709 500 918 3,127 580,803  583,930 
Commercial loans accounted for under the fair value option (3)
5,432 5,432 
Total commercial loans and leases
1,709 500 918 3,127 580,803 5,432 589,362 
Total loans and leases (6)
$3,544 $1,158 $2,836 $7,538 $1,032,438 $5,771 $1,045,747 
Percentage of outstandings 0.34 %0.11 %0.27 %0.72 %98.73 %0.55 %100.00 %
(1)Consumer real estate loans 30-59 days past due includes fully-insured loans of $184 million and nonperforming loans of $155 million. Consumer real estate loans 60-89 days past due includes fully-insured loans of $75 million and nonperforming loans of $88 million. Consumer real estate loans 90 days or more past due includes fully-insured loans of $368 million and nonperforming loans of $788 million. Consumer real estate loans current or less than 30 days past due includes $1.6 billion, and direct/indirect consumer includes $27 million of nonperforming loans.
(2)Total outstandings primarily includes auto and specialty lending loans and leases of $51.8 billion, U.S. securities-based lending loans of $50.4 billion and non-U.S. consumer loans of $3.0 billion.
(3)Consumer loans accounted for under the fair value option includes residential mortgage loans of $71 million and home equity loans of $268 million. Commercial loans accounted for under the fair value option includes U.S. commercial loans of $2.9 billion and non-U.S. commercial loans of $2.5 billion. For more information, see Note 14 – Fair Value Measurements and Note 15 – Fair Value Option.
(4)Total outstandings includes U.S. commercial real estate loans of $64.9 billion and non-U.S. commercial real estate loans of $4.8 billion.
(5)Includes Paycheck Protection Program loans.
(6)Total outstandings includes loans and leases pledged as collateral of $18.5 billion. The Corporation also pledged $163.6 billion of loans with no related outstanding borrowings to secure potential borrowing capacity with the Federal Reserve Bank and Federal Home Loan Bank.
Schedule of Financing Receivables, Non Accrual Status The following table presents the Corporation’s nonperforming loans and leases and loans accruing past due 90 days or more at September 30, 2023 and December 31, 2022. Nonperforming LHFS are excluded from nonperforming loans and leases as they are recorded at either fair value or the lower of cost or fair value. For more information on the criteria for classification as nonperforming, see Note 1 – Summary of Significant Accounting Principles to the Consolidated Financial Statements of the Corporation’s 2022 Annual Report on Form 10-K.
Credit Quality
Nonperforming Loans
and Leases		Accruing Past Due
90 Days or More
(Dollars in millions)September 30
2023		December 31
2022		September 30
2023		December 31
2022
Residential mortgage (1)
$2,185 $2,167 $265 $368 
With no related allowance (2)
1,987 1,973 — — 
Home equity (1)
479 510 — — 
With no related allowance (2)
393 393 — — 
Credit Card                     n/a                    n/a1,016 717 
Direct/indirect consumer128 77 1 2 
Total consumer2,792 2,754 1,282 1,087 
U.S. commercial561 553 85 190 
Non-U.S. commercial102 212 4 25 
Commercial real estate1,343 271 6 46 
Commercial lease financing18 4 5 8 
U.S. small business commercial17 14 185 355 
Total commercial2,041 1,054 285 624 
Total nonperforming loans$4,833 $3,808 $1,567 $1,711 
Percentage of outstanding loans and leases
0.46 %0.37 %0.15 %0.16 %
(1)Residential mortgage loans accruing past due 90 days or more are fully-insured loans. At September 30, 2023 and December 31, 2022 residential mortgage included $180 million and $260 million of loans on which interest had been curtailed by the Federal Housing Administration (FHA), and therefore were no longer accruing interest, although principal was still insured, and $85 million and $108 million of loans on which interest was still accruing.
(2)Primarily relates to loans for which the estimated fair value of the underlying collateral less any costs to sell is greater than the amortized cost of the loans as of the reporting date.
n/a = not applicable
Financing Receivable Credit Quality Indicators The following tables present certain credit quality indicators and gross charge-offs for the Corporation's Consumer Real Estate, Credit Card and Other Consumer, and Commercial portfolio segments by year of origination, except for revolving loans and revolving loans that were modified into term loans, which are shown on an aggregate basis at September 30, 2023.
Residential Mortgage – Credit Quality Indicators By Vintage
Term Loans by Origination Year
(Dollars in millions)Total as of
September 30,
 2023		20232022202120202019Prior
Residential Mortgage
Refreshed LTV
   
Less than or equal to 90 percent$214,919 $12,117 $38,307 $77,128 $35,708 $17,751 $33,908 
Greater than 90 percent but less than or equal to 100 percent
2,288 593 1,153 391 78 35 38 
Greater than 100 percent
917 262 439 129 34 14 39 
Fully-insured loans
11,042 351 374 3,483 2,893 867 3,074 
Total Residential Mortgage$229,166 $13,323 $40,273 $81,131 $38,713 $18,667 $37,059 
Residential Mortgage
Refreshed FICO score
Less than 620$2,269 $78 $432 $578 $382 $118 $681 
Greater than or equal to 620 and less than 680
4,737 301 999 1,187 774 316 1,160 
Greater than or equal to 680 and less than 740
23,364 1,416 4,743 6,977 3,860 1,920 4,448 
Greater than or equal to 740
187,754 11,177 33,725 68,906 30,804 15,446 27,696 
Fully-insured loans
11,042 351 374 3,483 2,893 867 3,074 
Total Residential Mortgage$229,166 $13,323 $40,273 $81,131 $38,713 $18,667 $37,059 
Gross charge-offs for the nine months ended
   September 30, 2023		$26 $— $4 $8 $4 $2 $8 
Home Equity - Credit Quality Indicators
Total
Home Equity Loans and Reverse Mortgages (1)
Revolving LoansRevolving Loans Converted to Term Loans
(Dollars in millions)September 30, 2023
Home Equity
Refreshed LTV
   
Less than or equal to 90 percent$25,336 $1,102 $19,944 $4,290 
Greater than 90 percent but less than or equal to 100 percent
66 17 36 13 
Greater than 100 percent
90 34 36 20 
Total Home Equity$25,492 $1,153 $20,016 $4,323 
Home Equity
Refreshed FICO score
Less than 620$662 $134 $228 $300 
Greater than or equal to 620 and less than 680
1,129 125 568 436 
Greater than or equal to 680 and less than 740
4,237 253 2,961 1,023 
Greater than or equal to 740
19,464 641 16,259 2,564 
Total Home Equity$25,492 $1,153 $20,016 $4,323 
Gross charge-offs for the nine months ended September 30, 2023$18 $2 $8 $8 
(1)Includes reverse mortgages of $788 million and home equity loans of $366 million, which are no longer originated.
Credit Card and Direct/Indirect Consumer – Credit Quality Indicators By Vintage
Direct/Indirect
Term Loans by Origination YearCredit Card
(Dollars in millions)Total Direct/
Indirect as of September 30,
2023		Revolving Loans20232022202120202019PriorTotal Credit Card as of September 30,
2023		Revolving Loans
Revolving Loans Converted to Term Loans (1)
Refreshed FICO score  
Less than 620$1,133 $11 $186 $394 $332 $93 $60 $57 $4,957 $4,681 $276 
Greater than or equal to 620 and less than 6802,502 12 745 861 558 151 87 88 11,440 11,189 251 
Greater than or equal to 680 and less than 740
8,741 48 2,851 2,850 1,857 552 297 286 34,219 33,999 220 
Greater than or equal to 74041,720 74 13,418 12,831 8,602 3,303 1,739 1,753 49,071 49,021 50 
Other internal credit
   metrics (2,3)
49,963 49,285 72 175 145 54 55 177 — — — 
Total credit card and other
   consumer		$104,059 $49,430 $17,272 $17,111 $11,494 $4,153 $2,238 $2,361 $99,687 $98,890 $797 
Gross charge-offs for the nine
   months ended September 30, 2023		$153 $3 $13 $65 $37 $11 $7 $17 $2,220 $2,139 $81 
(1)Represents loans that were modified into term loans.
(2)Other internal credit metrics may include delinquency status, geography or other factors.
(3)Direct/indirect consumer includes $49.3 billion of securities-based lending, which is typically supported by highly liquid collateral with market value greater than or equal to the outstanding loan balance and therefore has minimal credit risk at September 30, 2023.
Commercial – Credit Quality Indicators By Vintage (1)
Term Loans
Amortized Cost Basis by Origination Year
(Dollars in millions)Total as of
September 30,
2023		20232022202120202019PriorRevolving Loans
U.S. Commercial
Risk ratings    
Pass rated$344,382 $28,937 $46,312 $28,465 $14,786 $13,015 $31,832 $181,035 
Reservable criticized11,948 157 1,203 817 419 733 1,379 7,240 
Total U.S. Commercial
$356,330 $29,094 $47,515 $29,282 $15,205 $13,748 $33,211 $188,275 
Gross charge-offs for the nine months ended
   September 30, 2023
$117 $2 $12 $21 $1 $1 $18 $62 
Non-U.S. Commercial
Risk ratings
Pass rated$121,753 $12,530 $17,368 $16,282 $2,770 $3,078 $6,528 $63,197 
Reservable criticized1,960 26 183 272 147 244 174 914 
Total Non-U.S. Commercial
$123,713 $12,556 $17,551 $16,554 $2,917 $3,322 $6,702 $64,111 
Gross charge-offs for the nine months ended
   September 30, 2023		$31 $— $— $8 $7 $1 $— $15 
Commercial Real Estate
Risk ratings
Pass rated$65,055 $3,452 $16,292 $12,454 $4,393 $8,034 $10,771 $9,659 
Reservable criticized8,138 65 662 1,674 530 1,847 2,970 390 
Total Commercial Real Estate
$73,193 $3,517 $16,954 $14,128 $4,923 $9,881 $13,741 $10,049 
Gross charge-offs for the nine months ended
   September 30, 2023		$139 $2 $— $— $— $44 $93 $— 
Commercial Lease Financing
Risk ratings
Pass rated$13,703 $2,618 $3,107 $2,348 $1,519 $1,306 $2,805 $— 
Reservable criticized201 6 31 49 23 32 60 — 
Total Commercial Lease Financing
$13,904 $2,624 $3,138 $2,397 $1,542 $1,338 $2,865 $— 
Gross charge-offs for the nine months ended
   September 30, 2023		$3 $— $— $2 $1 $— $— $— 
U.S. Small Business Commercial (2)
Risk ratings
Pass rated$8,919 $1,476 $1,849 $1,617 $922 $752 $1,886 $417 
Reservable criticized379 5 45 89 44 66 127 3 
Total U.S. Small Business Commercial
$9,298 $1,481 $1,894 $1,706 $966 $818 $2,013 $420 
Gross charge-offs for the nine months ended
   September 30, 2023		$31 $— $2 $1 $14 $2 $3 $9 
Total$576,438 $49,272 $87,052 $64,067 $25,553 $29,107 $58,532 $262,855 
Gross charge-offs for the nine months ended
   September 30, 2023
$321 $4 $14 $32 $23 $48 $114 $86 
(1)Excludes $4.0 billion of loans accounted for under the fair value option at September 30, 2023.
(2)Excludes U.S. Small Business Card loans of $9.9 billion. Refreshed FICO scores for this portfolio are $473 million for less than 620; $1.0 billion for greater than or equal to 620 and less than 680; $2.7 billion for greater than or equal to 680 and less than 740; and $5.7 billion greater than or equal to 740. Excludes U.S. Small Business Card loans gross charge-offs of $223 million.
The following tables present certain credit quality indicators for the Corporation's Consumer Real Estate, Credit Card and Other Consumer, and Commercial portfolio segments by year of origination, except for revolving loans and revolving loans that were modified into term loans, which are shown on an aggregate basis at December 31, 2022.
Residential Mortgage – Credit Quality Indicators By Vintage
Term Loans by Origination Year
(Dollars in millions)Total as of
 December 31,
 2022		20222021202020192018Prior
Residential Mortgage
Refreshed LTV
Less than or equal to 90 percent$215,713 $39,625 $81,437 $37,228 $18,980 $5,734 $32,709 
Greater than 90 percent but less than or equal to 100 percent
1,615 950 530 93 15 8 19 
Greater than 100 percent
648 374 169 43 15 8 39 
Fully-insured loans
11,694 580 3,667 3,102 949 156 3,240 
Total Residential Mortgage$229,670 $41,529 $85,803 $40,466 $19,959 $5,906 $36,007 
Residential Mortgage
Refreshed FICO score
Less than 620$2,156 $377 $518 $373 $124 $84 $680 
Greater than or equal to 620 and less than 680
4,978 1,011 1,382 840 329 233 1,183 
Greater than or equal to 680 and less than 740
25,444 5,411 8,290 4,369 2,187 830 4,357 
Greater than or equal to 740185,398 34,150 71,946 31,782 16,370 4,603 26,547 
Fully-insured loans
11,694 580 3,667 3,102 949 156 3,240 
Total Residential Mortgage$229,670 $41,529 $85,803 $40,466 $19,959 $5,906 $36,007 
Gross charge-offs for the year ended December 31, 2022$161 $— $6 $5 $6 $1 $143 
Home Equity - Credit Quality Indicators
Total
Home Equity Loans and Reverse Mortgages (1)
Revolving LoansRevolving Loans Converted to Term Loans
(Dollars in millions)December 31, 2022
Home Equity
Refreshed LTV
Less than or equal to 90 percent$26,395 $1,304 $19,960 $5,131 
Greater than 90 percent but less than or equal to 100 percent
62 20 24 18 
Greater than 100 percent
106 37 35 34 
Total Home Equity$26,563 $1,361 $20,019 $5,183 
Home Equity
Refreshed FICO score
Less than 620$683 $166 $189 $328 
Greater than or equal to 620 and less than 680
1,190 152 507 531 
Greater than or equal to 680 and less than 740
4,321 312 2,747 1,262 
Greater than or equal to 740
20,369 731 16,576 3,062 
Total Home Equity$26,563 $1,361 $20,019 $5,183 
Gross charge-offs for the year ended December 31, 2022$45 $5 $24 $16 
(1)Includes reverse mortgages of $937 million and home equity loans of $424 million, which are no longer originated.
Credit Card and Direct/Indirect Consumer – Credit Quality Indicators By Vintage
Direct/Indirect
Term Loans by Origination YearCredit Card
(Dollars in millions)Total Direct/Indirect as of December 31, 2022Revolving Loans20222021202020192018PriorTotal Credit Card as of December 31, 2022Revolving Loans
Revolving Loans Converted to Term Loans (1)
Refreshed FICO score
Less than 620$847 $12 $237 $301 $113 $84 $43 $57 $4,056 $3,866 $190 
Greater than or equal to 620 and less than 680
2,521 12 1,108 816 269 150 69 97 10,994 10,805 189 
Greater than or equal to 680 and less than 740
8,895 52 4,091 2,730 992 520 214 296 32,186 32,017 169 
Greater than or equal to 74039,679 83 16,663 11,392 5,630 2,992 1,236 1,683 46,185 46,142 43 
Other internal credit
   metrics (2, 3)
54,294 53,404 259 305 70 57 40 159 — — — 
Total credit card and other
   consumer		$106,236 $53,563 $22,358 $15,544 $7,074 $3,803 $1,602 $2,292 $93,421 $92,830 $591 
Gross charge-offs for the year
   ended December 31, 2022		$232 $7 $31 $79 $34 $27 $14 $40 $1,985 $1,909 $76 
(1)Represents TDRs that were modified into term loans.
(2)Other internal credit metrics may include delinquency status, geography or other factors.
(3)Direct/indirect consumer includes $53.4 billion of securities-based lending, which is typically supported by highly liquid collateral with market value greater than or equal to the outstanding loan balance and therefore has minimal credit risk at December 31, 2022.
Commercial – Credit Quality Indicators By Vintage (1)
Term Loans
Amortized Cost Basis by Origination Year
(Dollars in millions)Total as of December 31, 202220222021202020192018PriorRevolving Loans
U.S. Commercial
Risk ratings    
Pass rated$348,447 $61,200 $39,717 $18,609 $16,566 $8,749 $30,282 $173,324 
Reservable criticized10,034 278 794 697 884 1,202 856 5,323 
Total U.S. Commercial
$358,481 $61,478 $40,511 $19,306 $17,450 $9,951 $31,138 $178,647 
Gross charge-offs for the year ended
   December 31, 2022		$151 $2 $24 $24 $9 $6 $13 $73 
Non-U.S. Commercial
Risk ratings
Pass rated$121,890 $24,839 $19,098 $5,183 $3,882 $2,423 $4,697 $61,768 
Reservable criticized2,589 45 395 331 325 98 475 920 
Total Non-U.S. Commercial
$124,479 $24,884 $19,493 $5,514 $4,207 $2,521 $5,172 $62,688 
Gross charge-offs for the year ended
   December 31, 2022		$41 $— $3 $1 $— $37 $— $— 
Commercial Real Estate
Risk ratings
Pass rated$64,619 $15,290 $13,089 $5,756 $9,013 $4,384 $8,606 $8,481 
Reservable criticized5,147 11 837 545 1,501 1,151 1,017 85 
Total Commercial Real Estate
$69,766 $15,301 $13,926 $6,301 $10,514 $5,535 $9,623 $8,566 
Gross charge-offs for the year ended
   December 31, 2022		$75 $— $— $6 $— $26 $43 $— 
Commercial Lease Financing
Risk ratings
Pass rated$13,404 $3,255 $2,757 $1,955 $1,578 $1,301 $2,558 $— 
Reservable criticized240 9 35 12 71 50 63 — 
Total Commercial Lease Financing
$13,644 $3,264 $2,792 $1,967 $1,649 $1,351 $2,621 $— 
Gross charge-offs for the year ended
   December 31, 2022		$8 $— $4 $— $4 $— $— $— 
U.S. Small Business Commercial (2)
Risk ratings
Pass rated$8,726 $1,825 $1,953 $1,408 $864 $624 $1,925 $127 
Reservable criticized329 11 35 48 76 51 105 3 
Total U.S. Small Business Commercial
$9,055 $1,836 $1,988 $1,456 $940 $675 $2,030 $130 
Gross charge-offs for the year ended
   December 31, 2022		$31 $— $1 $11 $4 $1 $6 $8 
 Total $575,425 $106,763 $78,710 $34,544 $34,760 $20,033 $50,584 $250,031 
Total gross charge-offs for the year ended
   December 31, 2022		$306 $2 $32 $42 $17 $70 $62 $81 
(1) Excludes $5.4 billion of loans accounted for under the fair value option at December 31, 2022.
(2) Excludes U.S. Small Business Card loans of $8.5 billion. Refreshed FICO scores for this portfolio are $297 million for less than 620; $859 million for greater than or equal to 620 and less than 680; $2.4 billion for greater than or equal to 680 and less than 740; and $5.0 billion greater than or equal to 740. Excludes U.S. Small Business Card loans gross charge-offs of $172 million.
Troubled Debt Restructurings on Financing Receivables The table below provides aging information as of September 30, 2023 for consumer real estate loans modified since January 1, 2023.
Consumer Real Estate - Payment Status of Modifications to Borrowers in Financial Difficulty (1)
Current30–89 Days
Past Due		90+ Days
Past Due		Total
(Dollars in millions)September 30, 2023
Residential mortgage$295 $114 $156 $565
Home equity51 11 28 90
Total$346 $125 $184 $655
(1)Excludes trial modifications and Chapter 7 discharges
The table below provides the ending amortized cost of commercial loans modified during the three and nine months ended September 30, 2023.
Commercial Loans - Modifications to Borrowers in Financial Difficulty
Term ExtensionForbearances
Interest Rate Reduction
Total
(Dollars in millions)Three Months Ended September 30, 2023
U.S. Commercial$431 $24 $— $455 
Non-U.S. Commercial130 — 24 154 
Commercial Real Estate599 219 — 818 
Total$1,160 $243 $24 $1,427 
Nine Months Ended September 30, 2023
U.S. Commercial$768 $33 $— $801 
Non-U.S. Commercial162 — 24 186 
Commercial Real Estate1,069 287 — 1,356 
Total$1,999 $320 $24 $2,343 
The table below provides aging information as of September 30, 2023 for commercial loans modified since January 1, 2023.
Commercial - Payment Status of Modified Loans to Borrowers in Financial Difficulty
Current30–89 Days
Past Due		90+ Days
Past Due		Total% of Total Class of Financing Receivable
(Dollars in millions)September 30, 2023
U.S. Commercial$766 $21 $14 $8010.22 %
Non-U.S. Commercial186 — — 1860.15 
Commercial Real Estate1,083 60 213 1,3561.85 
Total$2,035 $81 $227 $2,3430.42 
The table below presents the September 30, 2022 unpaid principal balance, carrying value, and average pre- and post-modification interest rates of consumer real estate loans that were modified in TDRs during the three and nine months ended September 30, 2022. The following Consumer Real Estate portfolio segment tables include loans that were initially classified as TDRs during the period and also loans that had previously been classified as TDRs and were modified again during the period. Binding trial modifications are classified as TDRs when the trial offer is made and continue to be classified as TDRs regardless of whether the borrower enters into a permanent modification.
At December 31, 2022, remaining commitments to lend additional funds to debtors whose terms have been modified in a consumer real estate TDR were not significant.
Consumer Real Estate – TDRs Entered into During the Three and Nine Months Ended September 30, 2022
Unpaid Principal BalanceCarrying
Value		Pre-Modification Interest Rate
Post-Modification Interest Rate (1)
Unpaid Principal BalanceCarrying
Value		Pre-Modification Interest Rate
Post-Modification Interest Rate (1)
(Dollars in millions)Three Months Ended September 30, 2022Nine Months Ended September 30, 2022
Residential mortgage$420 $379 3.35 %3.34 %$1,036 $929 3.50 %3.36 %
Home equity99 86 4.58 4.83 216 176 4.20 4.31 
Total $519 $465 3.58 3.62 $1,252 $1,105 3.62 3.52 
(1)The post-modification interest rate reflects the interest rate applicable only to permanently completed modifications, which exclude loans that are in a trial modification period.
The table below presents the September 30, 2022 carrying value for consumer real estate loans that were modified in a TDR during the three and nine months ended September 30, 2022, by type of modification.
Consumer Real Estate – Modification Programs
(Dollars in millions)TDRs Entered into During the
Three Months Ended September 30, 2022		TDRs Entered into During the
Nine Months Ended September 30, 2022
Modifications under proprietary programs $420 $999 
Loans discharged in Chapter 7 bankruptcy (1)
4 12 
Trial modifications41 94 
Total modifications$465 $1,105 
(1)Includes loans discharged in Chapter 7 bankruptcy with no change in repayment terms that are classified as TDRs.
The table below presents the carrying value of consumer real estate loans that entered into payment default during the three and nine months ended September 30, 2022 that were modified in a TDR during the 12 months preceding payment default. A payment default for consumer real estate TDRs is recognized when a borrower has missed three monthly payments (not necessarily consecutively) since modification.
Consumer Real Estate – TDRs Entering Payment Default that were Modified During the Preceding 12 Months
(Dollars in millions)Three Months Ended September 30, 2022Nine Months Ended September 30, 2022
Modifications under proprietary programs$63 $135 
Loans discharged in Chapter 7 bankruptcy (1)
1 2 
Trial modifications (2)
8 19 
Total modifications$72 $156 
(1)Includes loans discharged in Chapter 7 bankruptcy with no change in repayment terms that are classified as TDRs.
(2)Includes trial modification offers to which the customer did not respond.
The table below provides information on the Corporation’s Credit Card and Other Consumer TDR portfolio including the September 30, 2022 unpaid principal balance, carrying value, and average pre- and post-modification interest rates of loans that were modified in TDRs during the three and nine months ended September 30, 2022.
Credit Card and Other Consumer – TDRs Entered into During the Three and Nine Months Ended September 30, 2022
 Unpaid Principal Balance
Carrying
Value (1)
Pre-Modification Interest RatePost-Modification Interest RateUnpaid Principal Balance
Carrying
Value (1)
Pre-Modification Interest RatePost-Modification Interest Rate
(Dollars in millions)Three Months Ended September 30, 2022Nine Months Ended September 30, 2022
Credit card$86 $90 21.17 %3.80 %$198 $206 21.02 %3.82 %
Direct/Indirect consumer2 2 5.65 5.65 5 4 5.48 5.48 
Total $88 $92 20.87 3.83 $203 $210 20.69 3.86 
(1)Includes accrued interest and fees.
The table below presents the September 30, 2022 carrying value for Credit Card and Other Consumer loans that were modified in a TDR during the three and nine months ended September 30, 2022 by program type.
Credit Card and Other Consumer – TDRs by Program Type (1)
(Dollars in millions)
TDRs Entered into During the
Three Months Ended September 30, 2022		TDRs Entered into During the
Nine Months Ended September 30, 2022
Internal programs$77 $174 
External programs
13 32 
Other
2 4 
Total$92 $210 
(1) Includes accrued interest and fees.
Changes in the Allowance for Credit Losses The changes in the allowance for credit losses, including net charge-offs and provision for loan and lease losses, are detailed in the following table.
Consumer
Real Estate		Credit Card and
 Other Consumer		CommercialTotal
(Dollars in millions)Three Months Ended September 30, 2023
Allowance for loan and lease losses, July 1$427 $7,323 $5,200 $12,950 
Loans and leases charged off(15)(994)(178)(1,187)
Recoveries of loans and leases previously charged off27 178 51 256 
Net charge-offs12 (816)(127)(931)
Provision for loan and lease losses(28)1,247 49 1,268 
Other 1 1 (2)— 
Allowance for loan and lease losses, September 30
412 7,755 5,120 13,287 
Reserve for unfunded lending commitments, July 186 — 1,302 1,388 
Provision for unfunded lending commitments(1)— (33)(34)
Other— — (1)(1)
Reserve for unfunded lending commitments, September 30
85 — 1,268 1,353 
Allowance for credit losses, September 30
$497 $7,755 $6,388 $14,640 
Three Months Ended September 30, 2022
Allowance for loan and lease losses, July 1$396 $6,216 $5,361 $11,973 
Loans and leases charged off(13)(696)(100)(809)
Recoveries of loans and leases previously charged off34 216 39 289 
Net charge-offs21 (480)(61)(520)
Provision for loan and lease losses(37)760 122 845 
Other4 — — 4 
Allowance for loan and lease losses, September 30
384 6,496 5,422 12,302 
Reserve for unfunded lending commitments, July 179 — 1,382 1,461 
Provision for unfunded lending commitments(1)— 54 53 
Other— — 1 1 
Reserve for unfunded lending commitments, September 30
78 — 1,437 1,515 
Allowance for credit losses, September 30
$462 $6,496 $6,859 $13,817 
(Dollars in millions)Nine Months Ended September 30, 2023
Allowance for loan and lease losses, December 31$420 $6,817 $5,445 $12,682 
January 1, 2023 adoption of credit loss standard(67)(109)(67)(243)
Allowance for loan and lease losses, January 1353 6,708 5,378 12,439 
Loans and leases charged off(44)(2,779)(544)(3,367)
Recoveries of loans and leases previously charged off81 565 114 760 
Net charge-offs37 (2,214)(430)(2,607)
Provision for loan and lease losses14 3,259 204 3,477 
Other8 2 (32)(22)
Allowance for loan and lease losses, September 30
412 7,755 5,120 13,287 
Reserve for unfunded lending commitments, January 194 — 1,446 1,540 
Provision for unfunded lending commitments(9)— (178)(187)
Reserve for unfunded lending commitments, September 30
85 — 1,268 1,353 
Allowance for credit losses, September 30
$497 $7,755 $6,388 $14,640 
Nine Months Ended September 30, 2022
Allowance for loan and lease losses, January 1$557 $6,476 $5,354 $12,387 
Loans and leases charged off(196)(2,007)(284)(2,487)
Recoveries of loans and leases previously charged off195 684 125 1,004 
Net charge-offs(1)(1,323)(159)(1,483)
Provision for loan and lease losses(179)1,344 229 1,394 
Other7 (1)(2)4 
Allowance for loan and lease losses, September 30
384 6,496 5,422 12,302 
Reserve for unfunded lending commitments, January 196 — 1,360 1,456 
Provision for unfunded lending commitments(18)— 75 57 
Other— — 2 2 
Reserve for unfunded lending commitments, September 30
78 — 1,437 1,515 
Allowance for credit losses, September 30
$462 $6,496 $6,859 $13,817