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Outstanding Loans and Leases and Allowance for Credit Losses (Tables)
 12 Months Ended
Dec. 31, 2021
Receivables [Abstract]  
Schedule of Loans and Leases Outstanding
The following tables present total outstanding loans and leases and an aging analysis for the Consumer Real Estate, Credit Card and Other Consumer, and Commercial portfolio segments, by class of financing receivables, at December 31, 2021 and 2020.
30-59 Days
 Past Due (1)
60-89 Days
 Past Due (1)
90 Days or
More
Past Due (1)
Total Past
Due 30 Days
or More
Total
 Current or
 Less Than
 30 Days
 Past Due (1)
Loans
 Accounted
 for Under
 the Fair
 Value
 Option		Total
Outstandings
(Dollars in millions)December 31, 2021
Consumer real estate      
Residential mortgage$1,005 $297 $1,571 $2,873 $219,090 $221,963 
Home equity123 69 369 561 27,374 27,935 
Credit card and other consumer
Credit card298 212 487 997 80,441 81,438 
Direct/Indirect consumer (2)
147 52 18 217 103,343 103,560 
Other consumer— — — — 190 190 
Total consumer1,573 630 2,445 4,648 430,438 435,086 
Consumer loans accounted for under the fair value option (3)
     $618 618 
Total consumer loans and leases1,573 630 2,445 4,648 430,438 618 435,704 
Commercial
U.S. commercial815 308 396 1,519 324,417 325,936 
Non-U.S. commercial148 20 83 251 113,015 113,266 
Commercial real estate (4)
115 34 285 434 62,575 63,009 
Commercial lease financing104 28 13 145 14,680 14,825 
U.S. small business commercial (5)
129 259 89 477 18,706 19,183 
Total commercial1,311 649 866 2,826 533,393 536,219 
Commercial loans accounted for under the fair value option (3)
     7,201 7,201 
Total commercial loans and leases1,311 649 866 2,826 533,393 7,201 543,420 
Total loans and leases (6)
$2,884 $1,279 $3,311 $7,474 $963,831 $7,819 $979,124 
Percentage of outstandings 0.29 %0.13 %0.34 %0.76 %98.44 %0.80 %100.00 %
(1)Consumer real estate loans 30-59 days past due includes fully-insured loans of $164 million and nonperforming loans of $118 million. Consumer real estate loans 60-89 days past due includes fully-insured loans of $89 million and nonperforming loans of $100 million. Consumer real estate loans 90 days or more past due includes fully-insured loans of $633 million. Consumer real estate loans current or less than 30 days past due includes $1.4 billion and direct/indirect consumer includes $55 million of nonperforming loans. For information on the Corporation's interest accrual policies and delinquency status for loan modifications related to the pandemic, see Note 1 – Summary of Significant Accounting Principles.
(2)Total outstandings primarily includes auto and specialty lending loans and leases of $48.5 billion, U.S. securities-based lending loans of $51.1 billion and non-U.S. consumer loans of $3.0 billion.
(3)Consumer loans accounted for under the fair value option includes residential mortgage loans of $279 million and home equity loans of $339 million. Commercial loans accounted for under the fair value option includes U.S. commercial loans of $4.6 billion and non-U.S. commercial loans of $2.6 billion. For more information, see Note 20 – Fair Value Measurements and Note 21 – Fair Value Option.
(4)Total outstandings includes U.S. commercial real estate loans of $58.2 billion and non-U.S. commercial real estate loans of $4.8 billion.
(5)Includes Paycheck Protection Program loans.
(6)Total outstandings includes loans and leases pledged as collateral of $13.0 billion. The Corporation also pledged $146.6 billion of loans with no related outstanding borrowings to secure potential borrowing capacity with the Federal Reserve Bank and Federal Home Loan Bank.
30-59 Days
Past Due (1)
60-89 Days
 Past Due (1)
90 Days or
More
Past Due (1)
Total Past
Due 30 Days
or More
Total
Current or
Less Than
30 Days
Past Due (1)
Loans
Accounted
for Under
the Fair
Value Option		Total Outstandings
(Dollars in millions)December 31, 2020
Consumer real estate      
Residential mortgage$1,430 $297 $1,699 $3,426 $220,129 $223,555 
Home equity154 78 345 577 33,734 34,311 
Credit card and other consumer     
Credit card445 341 903 1,689 77,019  78,708 
Direct/Indirect consumer (2)
209 67 37 313 91,050  91,363 
Other consumer — — — — 124  124 
Total consumer2,238 783 2,984 6,005 422,056 428,061 
Consumer loans accounted for under the fair value option (3)
$735 735 
Total consumer loans and leases2,238 783 2,984 6,005 422,056 735 428,796 
Commercial       
U.S. commercial561 214 512 1,287 287,441  288,728 
Non-U.S. commercial61 44 11 116 90,344  90,460 
Commercial real estate (4)
128 113 226 467 59,897  60,364 
Commercial lease financing86 20 57 163 16,935  17,098 
U.S. small business commercial (5)
84 56 123 263 36,206  36,469 
Total commercial920 447 929 2,296 490,823  493,119 
Commercial loans accounted for under the fair value option (3)
5,946 5,946 
Total commercial loans and leases
920 447 929 2,296 490,823 5,946 499,065 
Total loans and leases (6)
$3,158 $1,230 $3,913 $8,301 $912,879 $6,681 $927,861 
Percentage of outstandings 0.34 %0.13 %0.42 %0.89 %98.39 %0.72 %100.00 %
(1)Consumer real estate loans 30-59 days past due includes fully-insured loans of $225 million and nonperforming loans of $126 million. Consumer real estate loans 60-89 days past due includes fully-insured loans of $103 million and nonperforming loans of $95 million. Consumer real estate loans 90 days or more past due includes fully-insured loans of $762 million. Consumer real estate loans current or less than 30 days past due includes $1.2 billion and direct/indirect consumer includes $66 million of nonperforming loans. For information on the Corporation's interest accrual policies and delinquency status for loan modifications related to the pandemic, see Note 1 – Summary of Significant Accounting Principles.
(2)Total outstandings primarily includes auto and specialty lending loans and leases of $46.4 billion, U.S. securities-based lending loans of $41.1 billion and non-U.S. consumer loans of $3.0 billion.
(3)Consumer loans accounted for under the fair value option includes residential mortgage loans of $298 million and home equity loans of $437 million. Commercial loans accounted for under the fair value option includes U.S. commercial loans of $2.9 billion and non-U.S. commercial loans of $3.0 billion. For more information, see Note 20 – Fair Value Measurements and Note 21 – Fair Value Option.
(4)Total outstandings includes U.S. commercial real estate loans of $57.2 billion and non-U.S. commercial real estate loans of $3.2 billion.
(5)Includes Paycheck Protection Program loans.
(6)Total outstandings includes loans and leases pledged as collateral of $15.5 billion. The Corporation also pledged $153.1 billion of loans with no related outstanding borrowings to secure potential borrowing capacity with the Federal Reserve Bank and Federal Home Loan Bank.
Schedule of Financing Receivables, Non Accrual Status The following table presents the Corporation’s nonperforming loans and leases including nonperforming TDRs, and loans accruing past due 90 days or more at December 31, 2021 and 2020. Nonperforming LHFS are excluded from nonperforming loans and leases as they are recorded at either fair value or the lower of cost or fair value. For more information on the criteria for classification as nonperforming, see Note 1 – Summary of Significant Accounting Principles.
Credit Quality
Nonperforming Loans
and Leases
Accruing Past Due
90 Days or More (1)
December 31
(Dollars in millions)2021202020212020
Residential mortgage (2)
$2,284 $2,005 $634 $762 
With no related allowance (3)
1,950 1,378 — — 
Home equity (2)
630 649 — — 
With no related allowance (3)
414 347 — — 
Credit Card                     n/a              n/a487 903 
Direct/indirect consumer75 71 11 33 
Total consumer2,989 2,725 1,132 1,698 
U.S. commercial825 1,243 171 228 
Non-U.S. commercial268 418 19 10 
Commercial real estate382 404 40 6 
Commercial lease financing80 87 8 25 
U.S. small business commercial23 75 87 115 
Total commercial1,578 2,227 325 384 
Total nonperforming loans$4,567 $4,952 $1,457 $2,082 
Percentage of outstanding loans and leases
0.47 %0.54 %0.15 %0.23 %
(1)For information on the Corporation's interest accrual policies and delinquency status for loan modifications related to the pandemic, see Note 1 – Summary of Significant Accounting Principles..
(2)Residential mortgage loans accruing past due 90 days or more are fully-insured loans. At December 31, 2021 and 2020 residential mortgage includes $444 million and $537 million of loans on which interest had been curtailed by the FHA, and therefore were no longer accruing interest, although principal was still insured, and $190 million and $225 million of loans on which interest was still accruing.
(3)Primarily relates to loans for which the estimated fair value of the underlying collateral less any costs to sell is greater than the amortized cost of the loans as of the reporting date.
n/a = not applicable
Financing Receivable Credit Quality Indicators The following tables present certain credit quality indicators for the Corporation's Consumer Real Estate, Credit Card and Other Consumer, and Commercial portfolio segments by class of financing receivables and year of origination for term loan balances at December 31, 2021, including revolving loans that converted to term loans without an additional credit decision after origination or through a TDR.
Residential Mortgage – Credit Quality Indicators By Vintage
Term Loans by Origination Year
(Dollars in millions)Total as of
December 31,
 2021		20212020201920182017Prior
Total Residential Mortgage
Refreshed LTV
   
Less than or equal to 90 percent$206,562 $87,051 $43,597 $23,205 $7,392 $10,956 $34,361 
Greater than 90 percent but less than or equal to 100 percent
1,938 1,401 331 81 17 14 94 
Greater than 100 percent
759 520 112 29 11 12 75 
Fully-insured loans
12,704 3,845 3,486 1,150 216 235 3,772 
Total Residential Mortgage$221,963 $92,817 $47,526 $24,465 $7,636 $11,217 $38,302 
Total Residential Mortgage
Refreshed FICO score
Less than 620$2,451 $636 $442 $140 $120 $104 $1,009 
Greater than or equal to 620 and less than 680
5,199 1,511 1,123 477 294 307 1,487 
Greater than or equal to 680 and less than 740
24,532 8,822 5,454 2,785 1,057 1,434 4,980 
Greater than or equal to 740
177,077 78,003 37,021 19,913 5,949 9,137 27,054 
Fully-insured loans
12,704 3,845 3,486 1,150 216 235 3,772 
Total Residential Mortgage$221,963 $92,817 $47,526 $24,465 $7,636 $11,217 $38,302 
Home Equity - Credit Quality Indicators
Total
Home Equity Loans and Reverse Mortgages (1)
Revolving LoansRevolving Loans Converted to Term Loans
(Dollars in millions)December 31, 2021
Total Home Equity
Refreshed LTV
   
Less than or equal to 90 percent$27,594 $1,773 $19,095 $6,726 
Greater than 90 percent but less than or equal to 100 percent
130 55 34 41 
Greater than 100 percent
211 85 54 72 
Total Home Equity$27,935 $1,913 $19,183 $6,839 
Total Home Equity
Refreshed FICO score
Less than 620$893 $244 $209 $440 
Greater than or equal to 620 and less than 680
1,434 222 495 717 
Greater than or equal to 680 and less than 740
4,625 468 2,493 1,664 
Greater than or equal to 740
20,983 979 15,986 4,018 
Total Home Equity$27,935 $1,913 $19,183 $6,839 
(1)Includes reverse mortgages of $1.3 billion and home equity loans of $582 million which are no longer originated.
Credit Card and Direct/Indirect Consumer – Credit Quality Indicators By Vintage
Direct/Indirect
Term Loans by Origination YearCredit Card
(Dollars in millions)Total Direct/
Indirect as of December 31,
 2021		Revolving Loans20212020201920182017PriorTotal Credit Card as of December 31,
 2021		Revolving Loans
Revolving Loans Converted to Term Loans (1)
Refreshed FICO score  
Less than 620$685 $13 $179 $115 $129 $79 $101 $69 $3,017 $2,857 $160 
Greater than or equal to 620 and less than 6802,313 14 1,170 414 313 148 134 120 9,264 9,064 200 
Greater than or equal to 680 and less than 740
8,530 60 4,552 1,659 1,126 466 314 353 28,347 28,155 192 
Greater than or equal to 74037,164 94 15,876 8,642 6,465 2,679 1,573 1,835 40,810 40,762 48 
Other internal credit
   metrics (2,3)
54,868 54,173 283 53 77 75 63 144 — — — 
Total credit card and other
   consumer		$103,560 $54,354 $22,060 $10,883 $8,110 $3,447 $2,185 $2,521 $81,438 $80,838 $600 
(1)Represents TDRs that were modified into term loans.
(2)Other internal credit metrics may include delinquency status, geography or other factors.
(3)Direct/indirect consumer includes $54.2 billion of securities-based lending which is typically supported by highly liquid collateral with market value greater than or equal to the outstanding loan balance and therefore has minimal credit risk at December 31, 2021.
Commercial – Credit Quality Indicators By Vintage (1, 2)
Term Loans
Amortized Cost Basis by Origination Year
(Dollars in millions)Total as of
December 31,
 2021		20212020201920182017PriorRevolving Loans
U.S. Commercial
Risk ratings    
Pass rated$315,618 $55,862 $25,012 $23,373 $11,439 $10,426 $23,877 $165,629 
Reservable criticized10,318 598 687 1,308 1,615 514 1,072 4,524 
Total U.S. Commercial
$325,936 $56,460 $25,699 $24,681 $13,054 $10,940 $24,949 $170,153 
Non-U.S. Commercial
Risk ratings
Pass rated$110,787 $25,749 $8,703 $7,133 $4,521 $3,016 $3,062 $58,603 
Reservable criticized2,479 223 324 487 275 257 216 697 
Total Non-U.S. Commercial
$113,266 $25,972 $9,027 $7,620 $4,796 $3,273 $3,278 $59,300 
Commercial Real Estate
Risk ratings
Pass rated$55,511 $14,402 $7,244 $11,237 $5,710 $3,326 $6,831 $6,761 
Reservable criticized7,498 277 990 2,237 1,710 596 1,464 224 
Total Commercial Real Estate
$63,009 $14,679 $8,234 $13,474 $7,420 $3,922 $8,295 $6,985 
Commercial Lease Financing
Risk ratings
Pass rated$14,438 $3,280 $2,485 $2,427 $2,030 $1,741 $2,475 $— 
Reservable criticized387 25 18 91 67 48 138 — 
Total Commercial Lease Financing
$14,825 $3,305 $2,503 $2,518 $2,097 $1,789 $2,613 $— 
U.S. Small Business Commercial (3)
Risk ratings
Pass rated$11,618 $4,257 $2,922 $1,059 $763 $623 $1,853 $141 
Reservable criticized433 12 29 91 87 64 147 3 
Total U.S. Small Business Commercial
$12,051 $4,269 $2,951 $1,150 $850 $687 $2,000 $144 
 Total$529,087 $104,685 $48,414 $49,443 $28,217 $20,611 $41,135 $236,582 
(1) Excludes $7.2 billion of loans accounted for under the fair value option at December 31, 2021.
(2)     Includes $16 million of loans that converted from revolving to term loans.
(3)     Excludes U.S. Small Business Card loans of $7.1 billion. Refreshed FICO scores for this portfolio are $192 million for less than 620; $618 million for greater than or equal to 620 and less than 680; $1.9 billion for greater than or equal to 680 and less than 740; and $4.4 billion greater than or equal to 740.
The following tables present certain credit quality indicators for the Corporation's Consumer Real Estate, Credit Card and Other Consumer, and Commercial portfolio segments by class of financing receivables and year of origination for term loan balances at December 31, 2020, including revolving loans that converted to term loans without an additional credit decision after origination or through a TDR.
Residential Mortgage – Credit Quality Indicators By Vintage
Term Loans by Origination Year
(Dollars in millions)Total as of
 December 31,
 2020		20202019201820172016Prior
Total Residential Mortgage
Refreshed LTV
Less than or equal to 90 percent$207,389 $68,907 $43,771 $14,658 $21,589 $22,967 $35,497 
Greater than 90 percent but less than or equal to 100 percent
3,138 1,970 684 128 70 96 190 
Greater than 100 percent
1,210 702 174 47 39 37 211 
Fully-insured loans
11,818 3,826 2,014 370 342 1,970 3,296 
Total Residential Mortgage$223,555 $75,405 $46,643 $15,203 $22,040 $25,070 $39,194 
Total Residential Mortgage
Refreshed FICO score
Less than 620$2,717 $823 $177 $139 $170 $150 $1,258 
Greater than or equal to 620 and less than 680
5,462 1,804 666 468 385 368 1,771 
Greater than or equal to 680 and less than 740
25,349 8,533 4,679 1,972 2,427 2,307 5,431 
Greater than or equal to 740178,209 60,419 39,107 12,254 18,716 20,275 27,438 
Fully-insured loans
11,818 3,826 2,014 370 342 1,970 3,296 
Total Residential Mortgage$223,555 $75,405 $46,643 $15,203 $22,040 $25,070 $39,194 
Home Equity - Credit Quality Indicators
Total
Home Equity Loans and Reverse Mortgages (1)
Revolving LoansRevolving Loans Converted to Term Loans
(Dollars in millions)December 31, 2020
Total Home Equity
Refreshed LTV
Less than or equal to 90 percent$33,447 $1,919 $22,639 $8,889 
Greater than 90 percent but less than or equal to 100 percent
351 126 94 131 
Greater than 100 percent
513 172 118 223 
Total Home Equity$34,311 $2,217 $22,851 $9,243 
Total Home Equity
Refreshed FICO score
Less than 620$1,082 $250 $244 $588 
Greater than or equal to 620 and less than 680
1,798 263 568 967 
Greater than or equal to 680 and less than 740
5,762 556 2,905 2,301 
Greater than or equal to 740
25,669 1,148 19,134 5,387 
Total Home Equity$34,311 $2,217 $22,851 $9,243 
(1)Includes reverse mortgages of $1.3 billion and home equity loans of $885 million which are no longer originated.
Credit Card and Direct/Indirect Consumer – Credit Quality Indicators By Vintage
Direct/Indirect
Term Loans by Origination YearCredit Card
(Dollars in millions)Total Direct/Indirect as of December 31, 2020Revolving Loans20202019201820172016PriorTotal Credit Card as of December 31, 2020Revolving Loans
Revolving Loans Converted to Term Loans (1)
Refreshed FICO score
Less than 620$959 $19 $111 $200 $175 $243 $148 $63 $4,018 $3,832 $186 
Greater than or equal to 620 and less than 680
2,143 20 653 559 329 301 176 105 9,419 9,201 218 
Greater than or equal to 680 and less than 740
7,431 80 2,848 2,015 1,033 739 400 316 27,585 27,392 193 
Greater than or equal to 74036,064 120 12,540 10,588 5,869 3,495 1,781 1,671 37,686 37,642 44 
Other internal credit
   metrics (2, 3)
44,766 44,098 74 115 84 67 52 276 — — — 
Total credit card and other
   consumer		$91,363 $44,337 $16,226 $13,477 $7,490 $4,845 $2,557 $2,431 $78,708 $78,067 $641 
(1)Represents TDRs that were modified into term loans.
(2)Other internal credit metrics may include delinquency status, geography or other factors.
(3)Direct/indirect consumer includes $44.1 billion of securities-based lending which is typically supported by highly liquid collateral with market value greater than or equal to the outstanding loan balance and therefore has minimal credit risk at December 31, 2020.

Commercial – Credit Quality Indicators By Vintage (1, 2)
Term Loans
Amortized Cost Basis by Origination Year
(Dollars in millions)Total as of December 31, 202020202019201820172016PriorRevolving Loans
U.S. Commercial
Risk ratings    
Pass rated$268,812 $33,456 $33,305 $17,363 $14,102 $7,420 $21,784 $141,382 
Reservable criticized19,916 2,524 2,542 2,689 854 698 1,402 9,207 
Total U.S. Commercial
$288,728 $35,980 $35,847 $20,052 $14,956 $8,118 $23,186 $150,589 
Non-U.S. Commercial
Risk ratings
Pass rated$85,914 $16,301 $11,396 $7,451 $5,037 $1,674 $2,194 $41,861 
Reservable criticized4,546 914 572 492 436 138 259 1,735 
Total Non-U.S. Commercial
$90,460 $17,215 $11,968 $7,943 $5,473 $1,812 $2,453 $43,596 
Commercial Real Estate
Risk ratings
Pass rated$50,260 $8,429 $14,126 $8,228 $4,599 $3,299 $6,542 $5,037 
Reservable criticized10,104 933 2,558 2,115 1,582 606 1,436 874 
Total Commercial Real Estate
$60,364 $9,362 $16,684 $10,343 $6,181 $3,905 $7,978 $5,911 
Commercial Lease Financing
Risk ratings
Pass rated$16,384 $3,083 $3,242 $2,956 $2,532 $1,703 $2,868 $— 
Reservable criticized714 117 117 132 81 88 179 — 
Total Commercial Lease Financing
$17,098 $3,200 $3,359 $3,088 $2,613 $1,791 $3,047 $— 
U.S. Small Business Commercial (3)
Risk ratings
Pass rated$28,786 $24,539 $1,121 $837 $735 $527 $855 $172 
Reservable criticized1,148 76 239 210 175 113 322 13 
Total U.S. Small Business Commercial
$29,934 $24,615 $1,360 $1,047 $910 $640 $1,177 $185 
 Total $486,584 $90,372 $69,218 $42,473 $30,133 $16,266 $37,841 $200,281 
(1) Excludes $5.9 billion of loans accounted for under the fair value option at December 31, 2020.
(2)     Includes $58 million of loans that converted from revolving to term loans.
(3)     Excludes U.S. Small Business Card loans of $6.5 billion. Refreshed FICO scores for this portfolio are $265 million for less than 620; $582 million for greater than or equal to 620 and less than 680; $1.7 billion for greater than or equal to 680 and less than 740; and $3.9 billion greater than or equal to 740.
Troubled Debt Restructurings on Financing Receivables The table below presents the December 31, 2021, 2020 and 2019 unpaid principal balance, carrying value, and average pre- and post-modification interest rates of consumer real estate loans that were modified in TDRs during 2021, 2020 and 2019. The following Consumer Real Estate portfolio segment tables include loans that were initially classified as TDRs during the period and also loans that had previously been classified as TDRs and were modified again during the period.
Consumer Real Estate – TDRs Entered into During 2021, 2020 and 2019
Unpaid Principal BalanceCarrying
Value		Pre-Modification Interest Rate
Post-Modification Interest Rate (1)
(Dollars in millions)December 31, 2021
Residential mortgage$891 $788 3.48 %3.38 %
Home equity107 77 3.60 3.59 
Total $998 $865 3.49 3.41 
December 31, 2020
Residential mortgage$732 $646 3.66 %3.59 %
Home equity87 69 3.67 3.61 
Total $819 $715 3.66 3.59 
December 31, 2019
Residential mortgage$464 $377 4.19 %4.13 %
Home equity141 101 5.04 4.31 
Total $605 $478 4.39 4.17 
(1)The post-modification interest rate reflects the interest rate applicable only to permanently completed modifications, which exclude loans that are in a trial modification period.
The table below presents the December 31, 2021, 2020 and 2019 carrying value for consumer real estate loans that were modified in a TDR during 2021, 2020 and 2019, by type of modification.
Consumer Real Estate – Modification Programs
TDRs Entered into During
(Dollars in millions)202120202019
Modifications under government programs $4 $13 $35 
Modifications under proprietary programs 774 570 174 
Loans discharged in Chapter 7 bankruptcy (1)
33 53 68 
Trial modifications54 79 201 
Total modifications$865 $715 $478 
(1)Includes loans discharged in Chapter 7 bankruptcy with no change in repayment terms that are classified as TDRs.
The table below presents the carrying value of consumer real estate loans that entered into payment default during 2021, 2020 and 2019 that were modified in a TDR during the 12 months preceding payment default. A payment default for consumer real estate TDRs is recognized when a borrower has missed three monthly payments (not necessarily consecutively) since modification.
Consumer Real Estate – TDRs Entering Payment Default that were Modified During the Preceding 12 Months
(Dollars in millions)202120202019
Modifications under government programs$4 $16 $26 
Modifications under proprietary programs128 51 88 
Loans discharged in Chapter 7 bankruptcy (1)
9 19 30 
Trial modifications (2)
19 54 57 
Total modifications$160 $140 $201 
(1)Includes loans discharged in Chapter 7 bankruptcy with no change in repayment terms that are classified as TDRs.
(2)Includes trial modification offers to which the customer did not respond.
The table below provides information on the Corporation’s Credit Card and Other Consumer TDR portfolio including the December 31, 2021, 2020 and 2019 unpaid principal balance, carrying value, and average pre- and post-modification interest rates of loans that were modified in TDRs during 2021, 2020 and 2019.
Credit Card and Other Consumer – TDRs Entered into During 2021, 2020 and 2019
 Unpaid Principal Balance
Carrying
Value (1)
Pre-Modification Interest RatePost-Modification Interest Rate
(Dollars in millions)December 31, 2021
Credit card$237 $248 18.45 %4.09 %
Direct/Indirect consumer23 16 5.88 5.88 
Total $260 $264 17.68 4.20 
December 31, 2020
Credit card$269 $277 18.16 %5.63 %
Direct/Indirect consumer52 37 5.83 5.83 
Total $321 $314 16.70 5.65 
December 31, 2019
Credit card$340 $355 19.18 %5.35 %
Direct/Indirect consumer40 21 5.23 5.21 
Total $380 $376 18.42 5.34 
(1)Includes accrued interest and fees.
The table below presents the December 31, 2021, 2020 and 2019 carrying value for Credit Card and Other Consumer loans that were modified in a TDR during 2021, 2020 and 2019, by program type.
Credit Card and Other Consumer – TDRs by Program Type at December 31 (1)
(Dollars in millions)
202120202019
Internal programs$214 $225 $247 
External programs
44 73 108 
Other
6 16 21 
Total$264 $314 $376 
(1) Includes accrued interest and fees.
Changes in the Allowance for Credit Losses The changes in the allowance for credit losses, including net charge-offs and provision for loan and lease losses, are detailed in the following table.
Consumer
Real Estate		Credit Card and
 Other Consumer		CommercialTotal
(Dollars in millions)2021
Allowance for loan and lease losses, January 1$858 $9,213 $8,731 $18,802 
Loans and leases charged off(78)(3,000)(719)(3,797)
Recoveries of loans and leases previously charged off225 1,006 323 1,554 
Net charge-offs147 (1,994)(396)(2,243)
Provision for loan and lease losses(449)(744)(2,980)(4,173)
Other 1 1 (1)1 
Allowance for loan and lease losses, December 31
557 6,476 5,354 12,387 
Reserve for unfunded lending commitments, January 1137 — 1,741 1,878 
Provision for unfunded lending commitments(41)— (380)(421)
Other— — (1)(1)
Reserve for unfunded lending commitments, December 31
96 — 1,360 1,456 
Allowance for credit losses, December 31
$653 $6,476 $6,714 $13,843 
2020
Allowance for loan and lease losses, January 1$440 $7,430 $4,488 $12,358 
Loans and leases charged off(98)(3,646)(1,675)(5,419)
Recoveries of loans and leases previously charged off201 891 206 1,298 
Net charge-offs103 (2,755)(1,469)(4,121)
Provision for loan and lease losses307 4,538 5,720 10,565 
Other8 — (8)— 
Allowance for loan and lease losses, December 31
858 9,213 8,731 18,802 
Reserve for unfunded lending commitments, January 1119 — 1,004 1,123 
Provision for unfunded lending commitments18 — 737 755 
Reserve for unfunded lending commitments, December 31
137 — 1,741 1,878 
Allowance for credit losses, December 31
$995 $9,213 $10,472 $20,680 
2019
Allowance for loan and lease losses, January 1$928 $3,874 $4,799 $9,601 
Loans and leases charged off(522)(4,302)(822)(5,646)
Recoveries of loans and leases previously charged off927 911 160 1,998 
Net charge-offs405 (3,391)(662)(3,648)
Provision for loan and lease losses(680)3,512 742 3,574 
Other (1)
(107)1 (5)(111)
Allowance for loan and lease losses, December 31
546 3,996 4,874 9,416 
Reserve for unfunded lending commitments, January 1— — 797 797 
Provision for unfunded lending commitments— — 16 16 
Reserve for unfunded lending commitments, December 31
— — 813 813 
Allowance for credit losses, December 31
$546 $3,996 $5,687 $10,229 
(1)Primarily represents write-offs of purchased credit-impaired loans in 2019.