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Outstanding Loans and Leases - Past Due (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2015
Dec. 31, 2014
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases, measured at fair value $ 6,938 $ 8,681
Total Outstandings $ 896,983 $ 876,104
Percentage of outstandings, purchase credit-impaired 1.86% 2.37%
Percentage of outstandings, loans accounted for under the fair value option 0.77% 0.99%
Percentage of outstandings, total outstanding 100.00% 100.00%
Federal National Mortgage Association Certificates and Obligations (FNMA) and Federal Home Loan Mortgage Corporation Certificates and Obligations (FHLMC) | Residential Mortgage    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans covered by protection agreements $ 3,700 $ 17,200
Nonperforming Financing Receivable | Direct/Indirect Consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Nonperforming loans 21 27
Purchased Credit-impaired    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 16,685 20,769
Consumer Portfolio Segment    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases, measured at fair value 1,871 2,077
Total Outstandings 456,169 488,570
Consumer Portfolio Segment | Residential Mortgage    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases, measured at fair value 1,600 1,900
Consumer Portfolio Segment | Home equity lines of credit    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases, measured at fair value 250 196
Consumer Portfolio Segment | Carrying Value    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 454,298 486,493
Consumer Portfolio Segment | Estimate of Fair Value Measurement    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 1,871 2,077
Consumer Portfolio Segment | Purchased Credit-impaired    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 16,685 20,769
Consumer real estate    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases, measured at fair value 1,900 2,077
Consumer real estate | Core Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 141,795 156,289
Consumer real estate | Core Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 54,917 59,593
Consumer real estate | Legacy Assets and Servicing Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 34,050 44,756
Consumer real estate | Legacy Assets and Servicing Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 16,412 20,515
Consumer real estate | Pay option | Legacy Assets and Servicing Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 2,300 3,200
Consumer real estate | Fully Insured Loans | Core Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 25,096 48,723
Consumer real estate | Fully Insured Loans | Core Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 0 0
Consumer real estate | Fully Insured Loans | Legacy Assets and Servicing Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 11,981 16,247
Consumer real estate | Fully Insured Loans | Legacy Assets and Servicing Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 0 0
Consumer real estate | Nonperforming Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Nonperforming loans 3,000 3,600
Consumer real estate | Carrying Value | Core Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 141,795 156,643
Consumer real estate | Carrying Value | Core Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 54,917 59,606
Consumer real estate | Carrying Value | Legacy Assets and Servicing Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 46,116 59,554
Consumer real estate | Carrying Value | Legacy Assets and Servicing Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 21,031 26,119
Consumer real estate | Purchased Credit-impaired    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 16,685 20,769
Consumer real estate | Purchased Credit-impaired | Core Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings   354
Consumer real estate | Purchased Credit-impaired | Core Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings   13
Consumer real estate | Purchased Credit-impaired | Legacy Assets and Servicing Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 12,066 14,798
Consumer real estate | Purchased Credit-impaired | Legacy Assets and Servicing Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Financing Receivable, Net 4,619 5,604
Credit card and other consumer | Credit Card Receivable | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 89,602 91,879
Credit card and other consumer | Credit Card Receivable | Non United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 9,975 10,465
Credit card and other consumer | Direct/Indirect Consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 88,795 80,381
Credit card and other consumer | Other consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 2,067 1,846
Credit card and other consumer | Dealer Financial Services Loans | Direct/Indirect Consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 42,600 37,700
Credit card and other consumer | Unsecured Consumed Lending Loans | Direct/Indirect Consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 886 1,500
Credit card and other consumer | Securities Based Lending Loans | Direct/Indirect Consumer | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 39,800 35,800
Credit card and other consumer | Securities Based Lending Loans | Direct/Indirect Consumer | Non United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 3,900 4,000
Credit card and other consumer | Student Loans | Direct/Indirect Consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 564 632
Credit card and other consumer | Other Loans | Direct/Indirect Consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 1,000 761
Credit card and other consumer | Consumer Finance Loans | Other consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 564 676
Credit card and other consumer | Consumer Leases | Other consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 1,400 1,000
Credit card and other consumer | Consumer Overdrafts | Other consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 146 162
Credit card and other consumer | Carrying Value | Credit Card Receivable | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 89,602 91,879
Credit card and other consumer | Carrying Value | Credit Card Receivable | Non United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 9,975 10,465
Credit card and other consumer | Carrying Value | Direct/Indirect Consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 88,795 80,381
Credit card and other consumer | Carrying Value | Other consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 2,067 1,846
Commercial Portfolio Segment    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases, measured at fair value 5,067 6,604
Total Outstandings 440,814 387,534
Commercial Portfolio Segment | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases, measured at fair value 2,300 1,900
Total Outstandings 252,771 220,293
Commercial Portfolio Segment | Non United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Loans and leases, measured at fair value 2,800 4,700
Total Outstandings 91,549 80,083
Commercial Portfolio Segment | Commercial Real Estate    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 57,199 47,682
Commercial Portfolio Segment | Commercial Real Estate | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 53,600 45,200
Commercial Portfolio Segment | Commercial Real Estate | Non United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 3,500 2,500
Commercial Portfolio Segment | Commercial Lease Financing    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 21,352 19,579
Commercial Portfolio Segment | Small Business Commercial | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 12,876 13,293
Commercial Portfolio Segment | Carrying Value    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 435,747 380,930
Commercial Portfolio Segment | Carrying Value | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 252,771 220,293
Commercial Portfolio Segment | Carrying Value | Non United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 91,549 80,083
Commercial Portfolio Segment | Carrying Value | Commercial Real Estate    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 57,199 47,682
Commercial Portfolio Segment | Carrying Value | Commercial Lease Financing    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 21,352 19,579
Commercial Portfolio Segment | Carrying Value | Small Business Commercial    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 12,876 13,293
Commercial Portfolio Segment | Estimate of Fair Value Measurement    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total Outstandings 5,067 6,604
30 to 59 Days Past Due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases $ 5,251 $ 5,918
Percentage of outstandings 0.59% 0.68%
30 to 59 Days Past Due | Consumer Portfolio Segment    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases $ 4,532 $ 5,246
30 to 59 Days Past Due | Consumer real estate | Core Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 1,214 1,534
30 to 59 Days Past Due | Consumer real estate | Core Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 200 191
30 to 59 Days Past Due | Consumer real estate | Legacy Assets and Servicing Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 2,045 2,321
30 to 59 Days Past Due | Consumer real estate | Legacy Assets and Servicing Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 335 401
30 to 59 Days Past Due | Consumer real estate | Fully Insured Loans    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 1,700 2,100
30 to 59 Days Past Due | Consumer real estate | Nonperforming Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 379 392
30 to 59 Days Past Due | Credit card and other consumer | Credit Card Receivable | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 454 494
30 to 59 Days Past Due | Credit card and other consumer | Credit Card Receivable | Non United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 39 49
30 to 59 Days Past Due | Credit card and other consumer | Direct/Indirect Consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 227 245
30 to 59 Days Past Due | Credit card and other consumer | Other consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 18 11
30 to 59 Days Past Due | Commercial Portfolio Segment    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 719 672
30 to 59 Days Past Due | Commercial Portfolio Segment | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 444 320
30 to 59 Days Past Due | Commercial Portfolio Segment | Non United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 6 5
30 to 59 Days Past Due | Commercial Portfolio Segment | Commercial Real Estate    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 36 138
30 to 59 Days Past Due | Commercial Portfolio Segment | Commercial Lease Financing    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 150 121
30 to 59 Days Past Due | Commercial Portfolio Segment | Small Business Commercial    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 83 88
60 to 89 Days Past Due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases $ 2,460 $ 2,749
Percentage of outstandings 0.27% 0.31%
60 to 89 Days Past Due | Consumer Portfolio Segment    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases $ 2,230 $ 2,492
60 to 89 Days Past Due | Consumer real estate | Core Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 368 488
60 to 89 Days Past Due | Consumer real estate | Core Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 93 73
60 to 89 Days Past Due | Consumer real estate | Legacy Assets and Servicing Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 1,167 1,272
60 to 89 Days Past Due | Consumer real estate | Legacy Assets and Servicing Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 174 206
60 to 89 Days Past Due | Consumer real estate | Fully Insured Loans    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 1,000 1,100
60 to 89 Days Past Due | Consumer real estate | Nonperforming Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 297 332
60 to 89 Days Past Due | Credit card and other consumer | Credit Card Receivable | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 332 341
60 to 89 Days Past Due | Credit card and other consumer | Credit Card Receivable | Non United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 31 39
60 to 89 Days Past Due | Credit card and other consumer | Direct/Indirect Consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 62 71
60 to 89 Days Past Due | Credit card and other consumer | Other consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 3 2
60 to 89 Days Past Due | Commercial Portfolio Segment    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 230 257
60 to 89 Days Past Due | Commercial Portfolio Segment | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 148 151
60 to 89 Days Past Due | Commercial Portfolio Segment | Non United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 1 4
60 to 89 Days Past Due | Commercial Portfolio Segment | Commercial Real Estate    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 11 16
60 to 89 Days Past Due | Commercial Portfolio Segment | Commercial Lease Financing    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 29 41
60 to 89 Days Past Due | Commercial Portfolio Segment | Small Business Commercial    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 41 45
90 Days or More Past Due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases $ 13,020 $ 19,753
Percentage of outstandings 1.45% 2.25%
90 Days or More Past Due | Consumer Portfolio Segment    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases $ 12,513 $ 19,012
90 Days or More Past Due | Consumer real estate | Core Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 1,414 2,500
90 Days or More Past Due | Consumer real estate | Core Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 579 730
90 Days or More Past Due | Consumer real estate | Legacy Assets and Servicing Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 8,439 13,574
90 Days or More Past Due | Consumer real estate | Legacy Assets and Servicing Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 1,170 1,180
90 Days or More Past Due | Consumer real estate | Fully Insured Loans    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 7,200 11,400
90 Days or More Past Due | Credit card and other consumer | Credit Card Receivable | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 789 866
90 Days or More Past Due | Credit card and other consumer | Credit Card Receivable | Non United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 76 95
90 Days or More Past Due | Credit card and other consumer | Direct/Indirect Consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 42 65
90 Days or More Past Due | Credit card and other consumer | Other consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 4 2
90 Days or More Past Due | Commercial Portfolio Segment    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 507 741
90 Days or More Past Due | Commercial Portfolio Segment | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 332 318
90 Days or More Past Due | Commercial Portfolio Segment | Non United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 1 0
90 Days or More Past Due | Commercial Portfolio Segment | Commercial Real Estate    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 82 288
90 Days or More Past Due | Commercial Portfolio Segment | Commercial Lease Financing    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 20 41
90 Days or More Past Due | Commercial Portfolio Segment | Small Business Commercial    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 72 94
Total Past Due 30 Days or More    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases $ 20,731 $ 28,420
Percentage of outstandings 2.31% 3.24%
Total Past Due 30 Days or More | Consumer Portfolio Segment    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases $ 19,275 $ 26,750
Total Past Due 30 Days or More | Consumer real estate | Core Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 2,996 4,522
Total Past Due 30 Days or More | Consumer real estate | Core Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 872 994
Total Past Due 30 Days or More | Consumer real estate | Legacy Assets and Servicing Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 11,651 17,167
Total Past Due 30 Days or More | Consumer real estate | Legacy Assets and Servicing Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 1,679 1,787
Total Past Due 30 Days or More | Credit card and other consumer | Credit Card Receivable | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 1,575 1,701
Total Past Due 30 Days or More | Credit card and other consumer | Credit Card Receivable | Non United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 146 183
Total Past Due 30 Days or More | Credit card and other consumer | Direct/Indirect Consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 331 381
Total Past Due 30 Days or More | Credit card and other consumer | Other consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 25 15
Total Past Due 30 Days or More | Commercial Portfolio Segment    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 1,456 1,670
Total Past Due 30 Days or More | Commercial Portfolio Segment | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 924 789
Total Past Due 30 Days or More | Commercial Portfolio Segment | Non United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 8 9
Total Past Due 30 Days or More | Commercial Portfolio Segment | Commercial Real Estate    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 129 442
Total Past Due 30 Days or More | Commercial Portfolio Segment | Commercial Lease Financing    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 199 203
Total Past Due 30 Days or More | Commercial Portfolio Segment | Small Business Commercial    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 196 227
Total Current or Less Than 30 Days Past Due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases $ 852,629 $ 818,234
Percentage of outstandings 95.06% 93.40%
Total Current or Less Than 30 Days Past Due | Consumer Portfolio Segment    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases $ 418,338 $ 438,974
Total Current or Less Than 30 Days Past Due | Consumer real estate | Core Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 138,799 151,767
Total Current or Less Than 30 Days Past Due | Consumer real estate | Core Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 54,045 58,599
Total Current or Less Than 30 Days Past Due | Consumer real estate | Legacy Assets and Servicing Portfolio, Residential Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 22,399 27,589
Total Current or Less Than 30 Days Past Due | Consumer real estate | Legacy Assets and Servicing Portfolio, Home Equity Financing Receivable    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 14,733 18,728
Total Current or Less Than 30 Days Past Due | Credit card and other consumer | Credit Card Receivable | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 88,027 90,178
Total Current or Less Than 30 Days Past Due | Credit card and other consumer | Credit Card Receivable | Non United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 9,829 10,282
Total Current or Less Than 30 Days Past Due | Credit card and other consumer | Direct/Indirect Consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 88,464 80,000
Total Current or Less Than 30 Days Past Due | Credit card and other consumer | Other consumer    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 2,042 1,831
Total Current or Less Than 30 Days Past Due | Commercial Portfolio Segment    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 434,291 379,260
Total Current or Less Than 30 Days Past Due | Commercial Portfolio Segment | United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 251,847 219,504
Total Current or Less Than 30 Days Past Due | Commercial Portfolio Segment | Non United States    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 91,541 80,074
Total Current or Less Than 30 Days Past Due | Commercial Portfolio Segment | Commercial Real Estate    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 57,070 47,240
Total Current or Less Than 30 Days Past Due | Commercial Portfolio Segment | Commercial Lease Financing    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases 21,153 19,376
Total Current or Less Than 30 Days Past Due | Commercial Portfolio Segment | Small Business Commercial    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Total loans and leases $ 12,680 $ 13,066