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Consolidated Statement of Income - USD ($)
shares in Thousands, $ in Millions
12 Months Ended
Dec. 31, 2015
Dec. 31, 2014
Dec. 31, 2013
Interest income      
Loans and leases $ 31,918 $ 34,145 $ 36,470
Debt securities 9,178 9,010 8,203
Federal funds sold and securities borrowed or purchased under agreements to resell 988 1,039 1,229
Trading account assets 4,397 4,561 4,706
Other interest income 3,026 2,959 2,866
Total interest income 49,507 51,714 53,474
Interest expense      
Deposits 861 1,080 1,396
Short-term borrowings 2,387 2,579 2,923
Trading account liabilities 1,343 1,576 1,638
Long-term debt 5,958 5,700 6,798
Total interest expense 10,549 10,935 12,755
Net interest income 38,958 40,779 40,719
Noninterest income      
Card income 5,959 5,944 5,826
Service charges 7,381 7,443 7,390
Investment and brokerage services 13,337 13,284 12,282
Investment banking income 5,572 6,065 6,126
Equity investment income 261 1,130 2,901
Trading account profits 6,473 6,309 7,056
Mortgage banking income 2,364 1,563 3,874
Gains on sales of debt securities 1,138 1,481 1,380
Other income (loss) 1,522 1,896 (52)
Total noninterest income 44,007 45,115 46,783
Total revenue, net of interest expense 82,965 85,894 87,502
Provision for credit losses 3,161 2,275 3,556
Noninterest expense      
Personnel 32,868 33,787 34,719
Occupancy 4,093 4,260 4,475
Equipment 2,039 2,125 2,146
Marketing 1,811 1,829 1,834
Professional fees 2,264 2,472 2,884
Amortization of intangibles 834 936 1,086
Data processing 3,115 3,144 3,170
Telecommunications 823 1,259 1,593
Other general operating 9,887 25,844 17,306
Total noninterest expense 57,734 75,656 69,213
Income before income taxes 22,070 7,963 14,733
Income tax expense 6,234 2,443 4,194
Net income 15,836 5,520 10,539
Preferred stock dividends 1,483 1,044 1,349
Net income applicable to common shareholders $ 14,353 $ 4,476 $ 9,190
Per common share information      
Earnings (in dollars per share) $ 1.37 $ 0.43 $ 0.86
Diluted earnings (in dollars per share) 1.31 0.42 0.83
Dividends paid (in dollars per share) $ 0.20 $ 0.12 $ 0.04
Average common shares issued and outstanding (in thousands) (in shares) 10,462,282 10,527,818 10,731,165
Average diluted common shares issued and outstanding (in thousands) (in shares) 11,213,992 10,584,535 11,491,418