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Operating expenses - Employee (Details) - employee
12 Months Ended
Dec. 31, 2017
Dec. 31, 2016
Dec. 31, 2015
Continuing operations      
Average number of persons employed      
Average number of employees 14,700 20,200 25,600
Number of employees 14,400 14,900 25,400
Continuing operations | UK      
Average number of persons employed      
Number of employees 12,800 14,500 16,300
Continuing operations | Europe      
Average number of persons employed      
Number of employees 1,600 400 500
Continuing operations | Rest Of the World      
Average number of persons employed      
Number of employees     8,600
Continuing operations | UK Personal & Business Banking      
Average number of persons employed      
Number of employees 10,200 11,000 13,300
Continuing operations | Commercial Banking      
Average number of persons employed      
Number of employees 300 200 100
Continuing operations | Private Banking      
Average number of persons employed      
Number of employees 1,400 1,600 1,700
Continuing operations | Commercial & Private Banking      
Average number of persons employed      
Number of employees 1,700 1,800 1,800
Continuing operations | Central items & other      
Average number of persons employed      
Number of employees 2,500 2,100 10,300
Discontinued Operations      
Average number of persons employed      
Average number of employees 2,100 3,600 4,200
Number of employees 800 3,400 3,800