Goodwill, Other Intangibles, and Property and Equipment (Tables)

12 Months Ended

Dec. 31, 2011

Goodwill Other Intangibles Property And Equipment Tables [Abstract]

Other Intangible Assets Table [Text Block]

							Weighted Average
				Accumulated		Net Carrying	Amortization
(Dollars in millions)		Cost		Amortization		Value	Period (Years)
2011
Customer relationships	$	583	$	313	$	270	13
Other		127		27		100	12
Total reported in other assets, including other intangibles		710		340		370
Internal-use software reported in property and equipment		1,600		1,054		546	5
Total other intangible assets	$	2,310	$	1,394	$	916
2010
Customer relationships	$	587	$	277	$	310	12
Other		70		22		48	14
Total reported in other assets, including other intangibles		657		299		358
Internal-use software reported in property and equipment		1,379		875		504	5
Total other intangible assets	$	2,036	$	1,174	$	862

Property And Equipment Table [Text Block]

				Accumulated		Net Carrying
(Dollars in millions)		Cost		Amortization		Value
2011
Internal-use software	$	1,600	$	1,054	$	546
Other property and equipment		1,285		807		478
Total property and equipment	$	2,885	$	1,861	$	1,024
2010
Internal-use software	$	1,379	$	875	$	504
Other property and equipment		1,190		782		408
Total property and equipment	$	2,569	$	1,657	$	912

Depreciation And Amortization Table [Text Block]

(Dollars in millions)	2011		2010		2009
Internal-use software	$	187	$	161	$	147
Other property and equipment		117		99		91
Depreciation and amortization of property and equipment		304		260		238
Other intangibles		41		32		30
Total depreciation and amortization	$	345	$	292	$	268